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C O L L E G E N U U R I S S The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November Carol Cirka, Ph.D. Assistant Professor Economics & Business Administration Paula Laholt Instructional Technologist Computing Services Copyright Cirka, Carol, 2001 & Laholt, Paula, 2001. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

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Page 1: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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The Trials and Tribulations

ofTeams and Technology

EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001

Carol Cirka, Ph.D.Assistant ProfessorEconomics & Business Administration

Paula Laholt Instructional TechnologistComputing Services

Copyright Cirka, Carol, 2001 & Laholt, Paula, 2001. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

Page 2: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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The Ursinus Environment

Liberal arts college Fully wired Laptop initiative Instructional Technologists Faculty partnerships

Subject-matter expert teamed with technologist

Page 3: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Course Objectives

Management and Organizational Behavior

Introduce theories of management and OB Develop teamwork and interpersonal skills Build critical thinking, writing and presentation skills Provide an international context Achieve technology skills related to an

organizational environment

Page 4: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Four Skill Areas

Process – developing positive team interactions

Management – planning, organizing, leading and controlling

Organizational Behavior – individual and group

Technology – integrating and applying

Page 5: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Technology Skills

Learn the technological virtual environment Have technology assist in these accomplishments:

• Communication electronically• Collaboration with peers• Data retrieval and analysis • Written and oral presentation

Achieve skills transfer to future courses and career Learn transferable methodology regardless of future tools

Page 6: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Strategies

Simulate real-life organizational requirements Use an experiential approach to learningIntegrate technology into course activitiesDeliver project-based accomplishmentsUse technology as a tool to assist in these outcomesIncorporate self-directed teamsCreate the ‘boundary-less’ classroom

Page 7: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Tactical Approach

The strategies as applied to:

• The Course • The Project(s)• The Teams• The Technology

The tactical approach varied from Trial #1 to Trial #2

Page 8: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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SS Added emphasis for OB Number of contact hours increased Use of experiential workbook Class time for active exercises Classroom becomes the laboratory

Course Redefined

Page 9: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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The Projects

1. Globalization in Country X “Has globalization occurred in country X?”*

2. Management Policy Arguments• Develop a policy• Defend with research & data• Written report & oral presentation

Trial #1 – Two projects

*With credit to Jonathan B. Wight, University of Richmond

Page 10: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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SSTrial #2 – One project

“Managing Internationally in Country X”

Similar components, but redefined Improved rationale More relevant to students International significance

The Projects

Page 11: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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The Teams

Trial #1 – Two teams

Trial #2 – One team

Selection/assignment of team members Needed time for the team process to work Developmental issues with some teams Addressing conflict within the teams

Page 12: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

Technology Toolbox

World Bank Database

Course Management Software

Microsoft Office Suite

Electronic research resources

InstructionalCD-ROM

Page 13: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Course Management

Software

Blackboard - UC Online:• Announcements & email• Posting of documents, assignments• Discussion forums• Groups for teams• Online quizzes • Technical feedback surveys

Page 14: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Course Management

SoftwareDifferences between Trial #1 and Trial #2

Forums for course-related decisions Peer review electronically Development of test questions Gradebook Integrated more seamlessly Main difference – Planned ahead……

Objectives stayed the same: •Improved communication and collaboration•Improved teamwork

Page 15: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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World Bank Database

• Database on CD-ROM• World Development Indicators• Web-based search capabilities• Over 200 countries, > 550 data variables

Objectives:• Support conclusions with data• Perform retrieval & analysis• Present analytic results professionally

Trial #1 – Single source Trial #2 – One of many choices

Page 16: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Research Resources

Objectives:• Effective use of the Internet• Evaluation of resources• Use online library databases

Trial #1 – Non-directedTrial #2 – Requirement to visit 4 additional sites Info Trac encouraged

Page 17: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Suite

Excel• Import selected data into Excel• Graphs and Charts

Objective: Create an experiential learning environment that patterns the requirements of organizations today.

Word• Peer Editing - comments feature• Import Graphs• Proper use of formatting• Wrap around text

PowerPoint• Supplement oral presentations• Layout • Import of audio and images

Page 18: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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CD-ROM

Instructional in nature Virtual class Tutorial on subject matter posted Questions posed in PowerPoint Clips from movie Stimulated discussion Used discussion forums online

New for Trial #2

Page 19: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Assistance in Learning Technology Skills

Self-assessment, performance-based Tips posted (Word) Hands-on workshop (Excel and Data) PowerPoint tutorial posted Second workshop (PowerPoint)

with individual project-based inquiry

Trial #1

Page 20: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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SS Student Performance:

Pre-assessment to first workshop (required): (14 attendees; 9 improved skills; 4 no change)

PowerPoint workshop (optional) – 11 attended Technical tasks included in rubric – Project #1 - 32 points out of 100 Project #2 - 50 points out of 145

Workshop Results

Page 21: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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SSTrial #2

Assistance in Learning Technology Skills

No workshops Allowed for student initiative Excel learning exercises posted (optional) Provided individually responsive support PowerPoint tutorial posted Individual project-based inquiry by email

Technical tasks included in rubric – still approx. 30%

Page 22: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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How did it go?

Quality and Quantity Improved!

Student Performance Better content learning Team process development improved Covered more material

Page 23: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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What did the students think?

• Student surveys on use of technology • Delivered online• Anonymous• Trial #1 – 2 surveys • Trial #2 – one at end of course

Page 24: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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SSOpinions:

57% “Learned a lot”83% “Relevant to future (Excel)”

(Both jobs and courses)53% “Interesting but not necessary”41% “Learned a few new technical skills”

Issues:- Scheduling workshops- Not convinced of need- Only specific features desired, JIT

Feedback Trial #1

Page 25: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Students Rank the Value of Technology – Trial #1

0%

20%

40%

60%

80%

100%

Percent of students ranking

1 2 3 4 5

Priority Ranking (1=highest)

World Bank Database

Word Comments

Excel - Graphs & Charts

PowerPoint

UC Online

Page 26: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Feedback Trial #2

Opinions:82% “Would use skills in future (Excel)”

(Both jobs and courses)49% “Necessary and helpful”35% “Worthwhile but not necessary”

Acquiring skills:19% “Gained valuable new skills”37% “Able to use skills already had”30% “Enhanced skills”----- 86% positive

Page 27: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Students Rank the Value of Technology – Trial #2

Student-rated Value of Technology Components

0

20

40

60

80

100

Grade

book

UC Onli

ne C

ours

e Site

Group

s

UC Disc

uss

Power

Point

Excel

Wor

d

CD-ROM

Component

Pe

rce

nt

Stu

de

nts

ra

tin

g H

igh

(1 o

r 2

)

Page 28: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Continuing Tribulations

Level of specificity of assignments Balance online with traditional Articulating expectations Address differences in learning styles Technical assessment and training Collaboration between faculty and IT

Page 29: The Trials and Tribulations of Teams and Technology EDUCAUSE – MARC Mid-Atlantic Regional Conference, Baltimore, MD November, 2001 Carol Cirka, Ph.D. Assistant

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Carol Cirka, Ph.D.Assistant [email protected]

Paula Laholt, M.Ed.Instructional [email protected]


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