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The UKs leading online retailer of beach holidays Interim Results for the 6 months ended 31 March 2017

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Page 1: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

The UKs leading online retailer of beach holidays

Interim Results for the 6 months ended 31 March 2017

Page 2: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Agenda

2

Evolution of Key Drivers

Summary and OutlookSimon Cooper

CEO

H117 Financial PerformancePaul Meehan

CFO

H117 Highlights & Market DynamicsPaul MeehanCFO

Q and A

Page 3: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

H117 Highlights

10% YOY increase in daily unique visitors to site in H117

Hotelier pricing policies leading to later booking pattern for peak and Western Mediterranean

Tour operator FX hedge provided advantage in early market, OTB now stealing share

3

21% YOY increase in H117 Revenue after marketing (excluding incremental offline activity end H1)

Direct contracting averaging 66% of all hotel buying in H1

Increasing % of supply is differentiated

Leverage £ Revenue

Continued investment into IT function is increasing the pace of innovation

5.0m logged in user sessions in H117

53% of all visits to site now on smartphone

Optimise Customer Proposition

Structural Market Growth & Market

Share Growth

34% growth in Profit before tax in H117

23% increase in UK EBITDA

Continued growth of Revenue in Sweden and launch of Norway

Drive Operational Leverage & Expand

Internationally

Efficiencies in online marketing reduced spend from 46.3% of revenue in H116 to 40.5% in H117

Proportion of online saving reinvested to increase offline share of voice

57% of H117 traffic to site from brand and direct sources

Drive Efficient Share Growth &

Strengthen Brand

OTB continues to disrupt the retail of beach holidays through innovative technology and value proposition

Page 4: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

H117 Market Dynamics

Peak pricing policies are leading to a later booking pattern for peak summer departures

4

H1 YOY % increase in bookings Tour operator share for early bookings supported by

‒ Rates agreed pre S16 for early S17 sales

‒ % of currency hedged pre Brexit

Pricing policy for peak stays changed

‒ Early booking discounts removed

‒ Peak booking intake slower

The above trends are reversing

‒ Discounts now being applied for peak stays

‒ More availability in prime destinations / product for peak YOY

Longer term these strategies should benefit OTAs more flexible model

H2 YOY % increase in bookings (to 3/5/17)

Not W Med W Med All Dates All Dest

Off peak

Peak Off peak

Peak Off peak

PeakNot W

Med

W Med

Not W Med W Med All Dates All Dest

Off peak

Peak Off peak

Peak Off peak

PeakNot W

Med

W Med

Page 5: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Profit & Loss Account – UK SegmentH1 17 EBITDA growth of 23% YOY

UK YTD growth year on year:

Revenue +7%

Revenue after Marketing + 17%

EBITDA +23%

Efficient increase in our market traffic share with marketing spend excluding offline as a % of revenue falling from 46.3% to 40.5%

31% increase in Offline Marketing spend to further drive brand awareness

Revenue after Marketing increased by 16.9% and 21.0% excluding incremental offline spend late in H1

Fixed and variable cost per booking dropped from 14.3% to 13.6% of Revenue

EBITDA % revenue at 38.1% up from 33.1% in H116

5

P&L UK Segment

Six months ended 31 March (£m) H1 FY17 H1 FY16 Change %

Revenue 37.5 35.0 7.1%

Marketing costs excluding offline (15.2) (16.2)

Offline (2.9) (2.2)

Total Marketing (18.1) (18.4)

- % of Revenue 48.3% 52.6%

- % of Revenue (excluding offline) 40.5% 46.3%

Revenue after marketing costs 19.4 16.6 16.9%

Variable costs (2.0) (1.9)

Overhead costs (3.1) (3.1)

EBITDA 14.3 11.6 23.3%

- % of Revenue 38.1% 33.1%

Daily Unique Visitors '000 27,538 25,151 9.5%

Variable cost % Revenue 5.3% 5.4%

Overhead cost % Revenue 8.3% 8.9%

Total costs % Revenue 13.6% 14.3%

Page 6: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Profit and Loss Account - InternationalInvestment continues in Sweden to build scale and brand

Objective in new source markets remains to deliver a positive return within 3 full years of launch

OTB has invested to grow its share of market both online and offline

FY17 market slow to start but strengthening in recent months

Norway launched end 2016

Source: Company Information 6

P&L International Segment

Six months ended 31 March (£m) H1 FY17 H1 FY16 Change %

Revenue 0.6 0.5 20.0%

Marketing costs excluding offline (1.1) (1.1)

Offline (0.4) (0.2)

Total Marketing (1.5) (1.3)

Revenue after marketing costs (0.9) (0.8)

Variable costs (0.1) (0.1)

Overhead costs - (0.1)

EBITDA (1.0) (1.0)

Page 7: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Profit and Loss Account - GroupAdjusted profit before tax +28.4% increase YOY

Amortisation of acquired intangibles and deferred tax credit shown below adjusted profit before tax

Interim Dividend of 0.9p declared

Source: Company InformationNote: Effective tax rate is based on corporation tax divided by Profit Before tax excluding amortisation of intangibles 7

P&L Total

Six months ended 31 March (£m) H1 FY17 H1 FY16 Change %

EBITDA UK segment excluding share based payments 14.5 11.6 25.0%

EBITDA International segment (1.0) (1.0)

Group EBITDA excluding share based payments 13.5 10.6 27.4%

Depreciation and amortisation (1) (1.2) (1.0)

EBIT 12.3 9.6 28.1%

External Financing costs (0.1) (0.1)

Non trading costs - -

Profit Before Tax 12.2 9.5 28.4%

Corporation Tax (2.4) (1.9)

Adjusted Profit after Tax 9.8 7.6 28.9%

Share Based Payments (0.2) -

Amortisation of acquired intangibles (2.1) (2.1)

Deferred tax on amortisation of acquired intangibles 0.4 1.0

Retained Earnings 7.9 6.5

Effective tax rate 19.7% 20.0%

Page 8: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Cash FlowCash is invested in areas that drive growth

Working capital movement relates to the seasonality of the business with c50% of bookings travelling between June and August

Enhanced Low Deposit Scheme launched, offering the customer more flexible payment options. This drives additional bookings and increased seasonal cash outflow to fund this. Full year cash flow is unaffected as payments are made in full prior to departure

Source: Company Information 8

Cash Flow

H1 FY17 H1 FY16

Opening Cash Balance Total 51.7 34.8

Opening Cash Balance Trust 25.6 23.9

Opening Cash Balance excluding trust balance 26.1 10.9

EBITDA 13.3 10.6

Decrease/(increase) in working capital (11.8) (7.6)

Movement in Trust balance (23.0) (14.9)

Purchase of plant and equipment (0.4) (0.6)

Capitalised Dev Expenditure (1.3) (1.2)

Operating Cash Flow (23.2) (13.7)

Operating cash/EBITDA (174)% (130)%

Corporation tax (2.4) (0.7)

Interest received - 0.1

Interest paid - (0.1)

Dividends paid (2.8) -

Net increase/(decrease) in cash excluding trust account (28.4) (17.5)

Closing Cash Flow excluding trust balance (2.3) (6.6)

Closing Cash Balance Trust 48.6 38.9

Closing cash balance Total 46.3 32.3

Page 9: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Balance Sheet

All customer monies are paid into a trust account which is effectively a debtor to the business

Seasonal cash flow requirements are covered by a revolving credit facility of up to £35m which is drawn down as required

Net debt has reduced from £6.6m to £2.3m

9

Balance Sheet

H1 FY17 H1 FY16

Tangible Assets 0.9 0.9

Intangible Assets - IT development 3.6 3.0

Intangible Assets - Acquired Intangibles 37.7 42.0

Intangible Assets Goodwill 21.5 21.5

Total Fixed Assets 63.7 67.4

Trade debtors 103.1 89.4

Trust Account 48.6 38.9

Cash - -

Other debtors 7.8 3.0

Total Current Assets 159.5 131.3

Trade creditors (112.3) (98.6)

Corporation tax payable (3.7) (3.3)

Other taxes and social security 0.8 0.2

Accrued expenses (10.8) (11.6)

Derivative Financial Instruments (1.0) 3.1

Total net current liabilities (127.0) (110.2)

NET CURRENT ASSETS 32.5 21.1

Deferred Taxation (6.6) (7.7)

Bank facility (2.3) (6.6)

Net assets 87.3 74.2

Net Debt (2.3) (6.6)

Net Trade Drs/Crs 39.4 29.7

Page 10: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

H113 H114 H115 H116 H117

£0.0

£10.0

£20.0

£30.0

£40.0

H113 H114 H115 H116 H117

KPIs: H113 to H117Revenue per Daily Unique Visitor (£)

Revenue (£m)

Traffic Growth ( ‘000 Daily Unique Visitors)

10

Revenue after Marketing Spend (£m)

Fixed and Variable costs as a % of Revenue EBITDA (£m)

0

5000

10000

15000

20000

25000

30000

H113 H114 H115 H116 H117

£0.50

£0.70

£0.90

£1.10

£1.30

£1.50

H113 H114 H115 H116 H117

£0.0

£5.0

£10.0

£15.0

£20.0

H113 H114 H115 H116 H117

£0.0

£5.0

£10.0

£15.0

H113 H114 H115 H116 H117

Page 11: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Key Drivers of Growth

Page 12: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Innovate through investment in talent & technology

Continued investment into in-house technology extends our ability to out innovate the competition

12

Technology platform Continued investment in our technology capability allows us to

innovate at an increasing pace

Our modular platform is continually evolving

Our working methodologies are becoming more agile

We continue to build innovative new features to benefit our customers

Service management, monitoring and alerting

Management information system

Technology platform

Data aggregation

Beach BotCMS

Personalisation

CRM ServicesIntegrated

Phone System

Colossus search

Internationalisation

Framework

Manage Your Booking

Dynamic Pricing

Recommendation Engine

Hotels Management

app

Scalability Management Framework

Universal Payments app

Enhanced Backoffice app

iPhone, iPad, Apple TV Apps

Data acquisition

myOTB

Page 13: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Personalise Customer Proposition

Our ambition is to drive a fully personalised cross-device experience for all users on all devices

13

Revenue per booking

ConversionRevenue per unique visitor

Enhanced split test capability drives improvements to revenue per UV

‒ Large volumes of traffic required to reach statistical significance

‒ Supported by continued improvements to agile working methodologies

‒ Testing hundreds of site variations simultaneously across all devices – exponentially more than previously

Continued improvements to personalisation technology and login

‒ 40% growth in logged in users with increased levels of engagement and conversion

‒ Probabilistic matching drives virtual login

‒ DMP integration ensures better first time personalisation

Conversion per device – logged in vs not logged in

Logged in

Logged in

Logged in

Split testing

Page 14: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Leverage Direct & Differentiated Supply

Driving an increasing % of exclusivity presents a huge opportunity

Investment made to scale our supply function

‒ Scale and disintermediation drives margin growth

Direct contracting function performs in line with expectations

‒ 66%+ of hotels directly contracted, driving >50% of Group revenues

FY17–FY18 use differentiated supply to drive volume and market share gains

FY19-FY20 convert differentiated supply position into incremental margin

14

Hotel contracting: Incremental margin / volume opportunity

HIG

H

Vo

lum

e /

Mar

gin

Op

po

rtu

nit

y

UK rate exclusivity

Standard direct contract

3rd party provided long tail

UK OTA

exclusivity

22%

43%

35%

% H117 sales

Direct contracting - share of monthly arrivals

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

70%

Page 15: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Drive an Efficient Increase in Share

Superior customer proposition delivers increased margins and offline investment strengthens brand

Efficiencies in online spend allow for increased investment offline

A multi-channel strategy supported by attributed in house bid modelling allows efficient share growth

FY17 offline campaign was second national TV campaign

Repeat purchase volume and rates continues to increase

Planning commenced for FY18 campaigns

Growing share efficiently

15

Online spend as % of Revenue 50.8% 46.3%50.2% 40.5%

£0.00

£0.20

£0.40

£0.60

£0.80

£1.00

£1.20

£1.40

H1 14 H1 15 H1 16 H1 17

Revenue per daily UV Marketing cost per UV inc offline EBITDA per UV

Repeat booking volumes and % Repeat as % of all bookings

26.9% 31.6%30.0% 37.4% 40.3%

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

H113 H114 H115 H116 H117

Page 16: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

16

OTB vs Tour Operators £ Fixed / Variable CPB

We continue to drive further operational leverage of a lightweight cost base

Drive Operational Leverage

OTB Fixed / Variable costs as % Revenue H113 to H117

OTB fixed and variable cost per booking is well below tour operator competitors

OTB fixed and variable costs as a % of revenue are reducing through operational leverage

‒ Scalable model supports further leverage of a low fixed cost base

‒ Investment into customer-facing functions in H1 should drive greater savings in H2

0

50

100

150

200

250

OTB TUI TC

7X OTB

8X OTB

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

H113 H114 H115 H116 H117

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0

50000

100000

150000

200000

250000

300000

350000

H115 H116 H117

Expand Model into New Source Markets

17

We remain encouraged with the improvement to KPIs being achieved in Sweden

Scandinavia has a number of characteristics which made it attractive for international expansion

FY17 market slow to start but strengthening in recent months

Driving improvement in 3 KPIs will determine success in new source markets

Cost per click, conversion and branded share

Branded share is key as it reduces cost per click and improves conversion

Our objective in new source markets remains to deliver a positive return within 3 full years of launch

Branded UVs and share H115 – H117

10.2% 30.4%19.4%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

Repeat purchase rate monthly H115 – H117

Page 18: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

18

Opportunities exist to add significant value through acquisition

Evaluate acquisition opportunities

Complementary OTA

Like for like OTA

As core UK plus:

‒ Remove execution risk

‒ Acquire trusted brand

‒ Accelerate international expansion

As Like for Like OTA plus:

‒ Remove execution risk

‒ Expand product offering / expertise

Core - UK Expansion

Leverage OTB technology to personalise customer

proposition

‒ Drive conversion

Leverage OTB direct supply position

‒ Drive revenue growth

Consolidate / remove competition

Rapidly increase traffic and passenger numbers

‒ Volumes support differentiated supply

Leverage OTB bidding capability

‒ Increase share of voice

Leverage OTB cost base

Page 19: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Summary & Outlook

19

We have delivered a strong H1 performance and reiterate confidence in our full year expectations

Driving increased % of direct and differentiated supplyLeverage £ Revenue

Improving the throughput of innovation to personalise the customer propositionPersonaliseCustomer

Proposition

Building share of a growing addressable market with increasing efficiencyStructural Market Growth & Market

Share Growth

Driving PBT growth in the UK and expanding internationallyDrive Operational

Leverage & Expand Internationally

Strengthening OTB branded traffic and repeat purchase ratesDrive Efficient

Share Growth & Strengthen Brand

Page 20: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Appendix

Page 21: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

0

200000

400000

600000

800000

1000000

1200000

1400000

FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16

Passenger numbers

2007250,000 passengersFirst round private equity

2009-11Technology team recruited, complete platform rebuild

2005-6First version website, paid search

2004Excess charter supplyGrowing online penetration

2008-10Executive and senior management team recruited

End 2011Tech and MI platforms relaunched

2013-14Investment into offline advertising and direct contracting

20132nd round private equity

2015Ebeach.se launchedIPO

2016Exclusive flight programme launched

Share of online short haul beach

9%

16%

17%

14%

13%

OTB history

21

20%

Page 22: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Business Model

£ Revenue per booking

Conversion

Unique visitors

Revenue per unique visitor

OTB share of market traffic

Online penetration

Revenue

Marketing investment

PBT

Fixed and Variable Costs

Unique visitors

Marketing spend per

unique visitor

Short haul beach holidays dynamically

packaged

PERSONALISE CUSTOMER PROPOSITION & LEVERAGE £ REVENUE

DRIVE EFFICIENT SHARE GROWTH & STRENGTHEN BRAND

STRUCTURAL MARKET GROWTH & MARKET SHARE GROWTH

SCALE DRIVES OPERATIONAL LEVERAGE

ADDRESSABLE MARKET

22

OTB’s business model is centred on driving efficient growth in market share while

maintaining and improving both conversion and £ revenue per booking

Our strategic initiatives are focused on driving the performance of all of these levers

EBITDA growth is the cumulative effect of improvements in performance of all of the

levers individually

Page 23: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

On the Beach has the product advantages of a tour operator with the model advantages of an OTA

23

Disruptive retailer of beach package holidays

Cost Base

Risk

Margin

Product Range

HIGH

HIGH

HIGH

NARROW

LOW

LOW

LOW

BROAD

Tour Operator OTA

Specialist Generalist

Page 24: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

Market - UK

The market is resilient and online penetration is increasing

Overall short haul beach holiday volumes are resilient and online penetration continues to increase

‒ Approximately 12m holidaymakers book short haul packages each year and this number is growing steadily

‒ In 2004, online penetration in the market was ~10%

‒ In 2016 just over 50% of holidaymakers booked online

‒ Online penetration continues to rise

Dynamic packaging offers greater value and flexibility and steals share from traditional package

‒ Whilst tour operators have a 90%+ share of offline short haul beach, their share of the online space is only 50%

Short haul beach online versus offline (UK)

24

2

3

4

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

Short haul beach offline Short haul beach online

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Market - Europe

25

Similar trends in Europe to the core UK market represent an attractive expansion opportunity for OTB

2014 Western European package holiday market (€bn)

Share of European Leisure Package Holiday market 2014

TUI

ThomasCook

Kuoni

Other

Online penetration in Europe is low but growing at a faster rate than the UK

Low cost carriers are expanding their fleets

The market is dominated by legacy tour operators who have held a stranglehold over seat supply

The key drivers of success in new source markets will be:

Driving non-branded cost per click efficiencies

Improving non-branded conversion

Increasing branded share of traffic

Our objective in Sweden is to deliver a positive return within a finite time period whilst achieving significant share of market

2.0 1.4

7.7

16.5

11.4

4.2

1.0

8.0

2.3

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

0.00

5.00

10.00

15.00

20.00€bn TTV Online Penetration Rate

Page 26: The UKs leading online retailer of beach holidays Interim Results …/media/Files/O/On... · 2017-05-11 · CFO Paul Meehan H117 Highlights & Market Dynamics CFO Q and A. H117 Highlights

On the Beach sells high margin tour operator style product with a lightweight OTA style fixed cost base

Competitive Landscape & Barriers to Success

Tour operator short haul volumes (m pax)UK Short Haul Beach Online - Estimated Market Share

FOCUS SCALEAGILITYEXPERTISE BRAND

26

JET2

TUI

Thomas Cook

Jet2holidays

Cosmos Holidays

Olympic Holidays

On The Beach

Travel Republic

Low Cost Holidays

Love Holidays

Easyjet Holidays

Other OTA

Other tour operator0

1

2

3

4

5

6

7

8

9

10

2008 2009 2010 2011 2012 2013 2014 2015 2016

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Cash Flow – Flow of funds

On The Beach provides clear and comprehensive consumer protection

* £1,200 holiday for 2 people via low deposit scheme includes 2 bags and assumes a direct debit card. £4.95 fee each balance payment, so in the example it is paid three times

Trust account – funds flow for a £1,200 holiday The trust account is designed to ensure all

customer payments are protected until after the provision of holiday services

The trust account is governed by a deed which determines the inflows and outflows from the account

All customer receipts are paid into the trust account in full before the holiday departure

These payments are held in the trust account until the service is provided

On The Beach does not use customer pre-payments to fund its business operations

Customer Pays

Deposit

£226.95

£550 Flights

Customer returns

from holiday

£600 Hotel

Receive full

balance 14 days before

departure£652.95

Hotel, Bed bank and ancillary supplier

paid£516.00

ATOL Trust Fund (Protected)

Checkoutstage

Immediately after booking

Holiday build up

Return date

CUSTOMER£1,214.85*

SUPPLIER

Transfer to On the Beach of flight sales

value on receipt into trust from customer£226.95

Transfer to On the Beach of

balance of sales value

£654.95

Airline paid in full by On the

Beach on booking £539.00

Booking stage

£50 Coach

Transfer

Receive flight

balance 28 days

post booking £332.95

Transfer to On the Beach of flight sales

value on receipt into trust from customer£332.95

OTB £MPB

£159.85

27

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Cash Flow - Seasonality

Peak booking trading period between January and June and travelled June and August

Booked by month

Revenue recognised on a booked basis

The period prior to Christmas is quiet

Traffic volumes ramp up immediately following Christmas as customers start to research for the following summer

Travelled by month

Peak departure months are July and August

Funds Flow

Invest in marketing and low deposits to drive bookings but margin and cash are earned on a travelled basis

Source: Company Information

5.8%

4.3% 4.1%

15.5%

11.1%10.4% 10.0% 9.6%

8.2% 8.1%7.2%

5.6%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

% FY16 Booked by month

9.7%

2.4% 2.3% 1.8%2.7%

4.8%

7.2%

12.1%

13.8%

15.1%16.3%

11.7%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

% FY16 Travelled by month

28

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-£20.00

-£15.00

-£10.00

-£5.00

£0.00

£5.00

£10.00

£15.00

£20.00

£25.00

10/15 10/15 11/15 12/15 01/16 02/16 03/16 04/16 05/16 06/16 07/16 08/16 09/16

Mill

ion

s

-20.00

-18.00

-16.00

-14.00

-12.00

-10.00

-8.00

-6.00

-4.00

-2.00

0.00

09/15 10/15 11/15 12/15 01/16 02/16 03/16 04/16 05/16 06/16 07/16 08/16 09/16

Mil

lio

ns

Cash Flow: Cash ProfileFacility used to fund low deposits during peak trading periods between January and June

Source: Company Information

Annual cash cycle sees investment into working capital as bookings are achieved in Jan - June, with cash unwinding from the trust as customers travel

Facility available in FY16 was £35m, maximum drawdown was £13.5m

29

Funding of Low Deposits FY16

Bank Balance Profile FY16