the us summit for leaders in finance shared services us summit for leaders... · our team at...

+1-917-680-1956 www.sharedserviceslink.com [email protected]

Three Day Focus

Enfor ing Process

Compliancy

Maximizing Automation & Systems

Excelling in Customer

Satisfaction

Mastering Tal nt

Development

Inspiring insight from organizations including:

LEAD SponSor

SponSorS

The us summit for Leaders in Finance Shared Services

cash america

Meritor

Worldvision

Lowe’s

The Department of health and human services

susie West will connect you to the peers that

can address your top finance shared services challenges

PRESENTED BY

How to cross the chasm from transactional to TRUE value adding finance

april 23rd–25th2013The W Hotel Chicago City Center

Pay early. Pay less.

™

Enforcing ocess

CompliancyOrganization Optimization

aximizing tomation

& Systems

Mastering Talen

evelopmen


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5 reasons to attend the US Summit for Leaders in Finance Shared Services

hear what past delegates have said about the US Summit for Leaders in Finance Shared Services:

1. Become a value-adding business partner. Shared services are increasingly moving beyond transactional finance and are providing business intelligence that adds value to the wider business. Learn how leading companies have improved their service and raised their profile.

2. Provide better value for money. Learn how to leverage technology to streamline and automate your services, freeing up your staff to work on higher value functions.

3. Improve customer satisfaction. In order to grow or expand your shared services, your customers need to be delighted with your services. Learn how to improve your customer satisfaction levels and gain the trust and respect of the wider business.

4. Prepare your shared service for the future. Gain insight into how leading companies have amended their organizational design and attracted the right talent in the right places in order to succeed in 2013 and beyond.

5. Meet the leaders in your industry. This event brings together the best and brightest shared services professionals and technology providers. In one place, gather best practice, network with your peers and learn about market leading technology.

1. Inspired by new, practical ideas that you can start implementing straight away

2. Confidentthat your business case is on track or where you should consider alternatives

3. Connected having built lasting relationships with your fellow delegates

4. Aware that you’re not alone in facing these challenges – your peers share your pain!

5. Motivated to drive through change, and take your shared services elegantly to the next level

We guarantee you will leave this event:

...or your money back!

Dear Colleague,

I am proud to present sharedserviceslink.com’s Summit for Leaders in Finance Shared Services.

This conference brings together leading experts in shared services to address the pressing issues you face.

This event is all about how shared services are crossing the chasm from

transactional to value adding finance. Shared services are no longer just low cost centers for transactional finance, they are exceeding their potential and increasingly becoming value-adding business partners.

Once shared services have capitalized on reduced operational expenses and improved efficiency, they are starting to be noticed by the wider business as a valuable asset to support decision making and a vital resource for the company.

However to get to this place, service has to be slick, customer service must be top-notch and they must be achieving all of the key KPIs.

This event is designed to be a tool to help you improve your service, improve your image and take your shared services organization to the next level.

Our team at sharedserviceslink.com go that extra mile to help you solve your top challenges, whatever they are. We guarantee to connect you to the peers that can take you to the next level, either through our case study presentations, interactive discussions, learning labs, speaker clinics or simply by introducing you to them directly.

I look forward to meeting you in April.

Susie West CEO sharedserviceslink.com

Good opportunity to learn best practices and collaborate with peers across multiple industries. Business Process consultant, Ncr“ ”

The wealth of knowledge in the room was great for networking. shared service Manager, air LiquiDe“ ”Best interchange with peer

companies that i have attended. senior Manager, TiMe WarNer caBLe“ ”


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A 9.00am – 11.30am

Learn how to kickstart your entire e-invoicing implementation in just three hours


a er ng Tal nt

m

Today’s leading enterprises are turning to Tradeshift not only for its world class e-invoicing and onboarding capabilities, but for all the additional power and functionality the platform delivers.

Tradeshift has pioneered advanced technologies like Tradeshift CloudScan® and the Network Engagement Tool. And now Tradeshift is pleased to be partnering with companies like Intuit, KashFlow, and Sage - all of whom are building apps and integrating their products with Tradeshift.

Today the cloud-based solution offers functionality to help streamline all areas of your shared services center, not just AP. Tradeshift is a platform for all your business interactions.

Learn how:

P Tradeshift CloudScan® guarantees your enterprise receives e-invoices from day one.

P To provide your largest and smallest suppliers with the suite of tools they need to engage with your organization.

P Automating supplier onboarding ensures you reach your entire supply chain, including the long tail

P Advancements in mobile technology are impacting the industry.P Implementing a Business Firewall will save your company

resources by reducing invoice errors and disputes.P Leading companies around the globe are developing apps on

the Tradeshift platform easily and cost effectively to fur ther customize and add functionality.

Learning Lab facilitators Ed Van Hooydonk and Kevin Burney, TrAdESHIFT

Maximizing automation & system

Choose up to three learning labs to attend from A or B, C or D, and then E or F:

Pre-conference

Learning LabsTuesday April 23rd 2013

B 9.00am – 11.30am

Discover profits through invoice automation and data analytics


a e ng Tale t

p

In shared service centers, an on-going challenge is to focus resources on value-add activities. Without being able to add headcount, time must be saved in non-value areas (manual invoice entry) to be able to be applied in more valuable areas (advanced data capture, data analysis). Invoice automation is an effective strategy in freeing up this resource time, but how do you know what type of invoice automation is best for your organization? And how do you make sure everyone gets on board with the new way of working? When the invoice and data management process

becomes standardized and automated, all stakeholders from Finance, Procurement and Business Operations will benefit.

See how the integration of invoice automation and advanced data capture can enable spend data analytics. The benefits of which include:

Improved process efficiency and productivity Enhanced internal controls and compliance Faster visibility into liabilities and expenditures More effective sourcing of goods and services

Join us to explore how to lower operating cost, increase process management effectiveness, and improve value for your spend dollar.

Learning Lab facilitator


C 11.30am – 2.30pm (includes working lunch)

Measure for Measure: Key metrics to achieve world-class payables performance for shared services organizations

Organization

Optimization

opm

How do you benchmark your accounts payable operations? Without proper attention to the right metrics, your efforts to improve invoice processing efficiency and expand capture of early payment discounts will fall short of expectations.

In this session, you will learn how you can effectively benchmark your accounts payable operations against your industry and peer groups. The presentation will show you how you can:

P Define a strategy for capturing all invoices—paper and electronic, PO and non-PO —that reduces operational costs by 60 to 80%

P Increase adoption of e-invoicing across your supply chainP Improve compliance to preferred vendors and contracted prices P Achieve touchless processing rates of 98% or higher P Develop a cash management strategy that expands early payment

discounts while maintaining or extending your Days Payable Outstanding (DPO)

P Create a business case with strategic drivers including process efficiency, cost savings, compliance, and working capital optimization

Learning Lab facilitator James Tucker, Global director, Network & Finance Solutions Marketing, ArIBA

organization optimization

or

and

Place

s

are lim

ited

so b

ook e

arly!


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exceeded my expectations for connecting with peers.Vice President, Global Finance shared services, quiNTiLes“ ”

d 11.30am – 2.30pm (includes working lunch)

Driving value in your shared service organization

p

Excelling in Customer

Satisfaction

Shared services have delivered on their promise to streamline support functions and contribute to their company’s competitive advantage.

Once you’ve standardized and automated, what next? How do you achieve the next layer of benefits?

This session will address how you can motivate your employees and enable an environment for continuous improvement.

P Recognize how SSOs are developing career paths and managing succession planning

P See how social media is changing the way we should be operating our centers

P Discuss knowledge-based shared services – how is this improving data mining and analysis to foster better enterprise wide decision support

P Obtain best practice approaches to prioritize automation and identify which technologies are needed for the future growth

P Learn what other services you should consider adding to the current offerings (front office, non-traditional offerings outside F&A, HR, and IT)

Learning Lab facilitator Scott Madden

excelling in customer satisfaction

E 2.30pm – 5.00pm

Intelligent invoicing: Going beyond paperless to accurate


a ter ng T l t

p

Electronic invoices are a good first step towards streamlining and automating financial processes, but how do you know you are harnessing and realizing the savings to their full extent?

Has your organization implemented e-invoicing but continue to see high error rates? Are you reconciling and approving invoices in time to leverage discount terms?

In this session, we will discuss how to harness savings from e-invoicing, and how to successfully implement and enforce business rules at every step. We will address how you can streamline your accounts payable process, and will share our experience in how we have seen companies automate PO processes, leverage efficiencies and capture savings in the millions.



and

orF 2.30pm – 5.00pm

Engaging your supply chain to strengthen working capital and trading relationships


aster ng Tale t

e

Do you ever feel like there is an inefficiency in your financial supply chain? Do you ever wish there was a way to gain significantly better returns on excess liquidity all while helping suppliers in need of cash? Imagine a world where you pay your supplier less and for this they thank you...

Innovative organizations realize that they need to monitor the health of their supply chain and have found a solution that allows them to strengthen their financial supply chain while unlocking hidden savings opportunities. Attend this session to learn how Fortune 500 companies are automating and maximizing supplier discounts to create a lean invoicing and payables process trimming millions annually off their bottom line.

This learning lab will show you how to transform your finance function and become a critical element of your working capital management strategy. Attend to:

Understand the relationship between e-invoicing and your working capital management

Learn how to engage with and onboard your suppliers from the outset Understand which variables impact supplier enrollment and how this impacts your working capital management

Transition to the new Financial Supply Chain model to save millions annually, transforming traditional cost centers into profit centers



™


This was a very informative event with many essential topics being discussed & lessons learned shared. also a great networking opportunity.VP, sieMeNs

“”


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8.00am Registration and coffee

8.30am How will your existing talent pool support your 2014 goals and beyond? Shared services organizations are evolving. Transactional processes have been largely automated and SSO’s service offerings are changing on a major scale. Furthermore, SSO frameworks are becoming more complex as scopes increase and outsourcing relationships develop. All this means the talent that you had in your service center a few years ago may not be the right talent for today or the future. This session will ask some questions that will provoke thought and action to ensure that:

• When you hire, your job descriptions fulfil objectives that tie in with your SSO goals• HR is educated and onside• Your leadership team is aligned in its hiring, developing and management of talent

Susie West CEO SHAREDSERvICESLINK.COM

9.15am Faced with a yawn when you start talking shared services? How to completely change your SSO’s image from dry to exciting and why this is important How is your shared services perceived by the wider business? Do they trust you? Do they know what you do? Do they ‘get’ you? Are they satisfied with your service? Do they actually know what the service is? If you aren’t well understood and trusted by the business, how can you expect to secure a broader scope and more ‘value-adding’ activities? And if your SSO is perceived as ‘dry’, how can you expect to attract the top talent? Your reputation is important, and building a brand can help you establish credibility, improve your visibility and ultimately help your financial bottom line. This session will:

• Educate you on the ‘power of brand’ and why it’s vital to an SSO’s success• Help you learn how to build brand and messaging without throwing dollars at a massive marketing effort• Illustrate the change that educating the business has on your SSO’s performance

Paul Bartley Deputy Assistant Secretary for Program Support DEPARTMENT OF HEALTH AND HUMAN SERvICES

10.00am Morning coffee with demo sponsored by

10.30am How instrumental a Global Process Owner is to crossing the chasm – the Dos and Don’ts of a GPO The new kid on the block is the Global Process Owner. It’s the new job title that suggests real transformation in an SSO. But does it really? Ask some SSOs, and their GPO is just a fancy name for the Head of Accounts Payable. So, what does a true GPO look like? What should their responsibilities be? What should their experience and personality look like? Who should they report into, and who should report into them? This essential session will examine:

• Designing the role and remit of a GPO and the impact of getting this right• What happens when the GPO fails to have real ownership• How to educate the business on the importance of the GPO governance structure• The make-up of an effective GPO

Getting the GPO design correct from the start is critical, and this session will show you how to succeed at this.

11.15am Technology is instrumental to crossing the chasm. The Cash America Story Technology is the piece that enables shared services to move away from the transactional and towards value adding activity. Without technology, your SSO is stuck. But technology itself is not the silver bullet. This session looks at how Cash America rolled out an automation tool, but implemented it in such a way that proved successful. Join the Director of Shared Services and the Accounting Systems Manager to see how they are preparing their building blocks for the future. Key takeaways include:

• How to leverage your technology to its full extent• How to automate and streamline purchase to pay in a non-PO environment

Gabrielle Crum Director of Shared Services CASH AMERICA

Peggy Shanklin Accounting Systems Manager CASH AMERICA

12.00pm Where technology sits in your drive to become ‘decision support’ Shared services are becoming powerful partners to global corporations. They are getting there by being seen as a trusted partner and a valuable resource and a provider of business intelligence to support and assist the business. To get to this status, finance shared services need to have visibility of real time analytics. This interactive session will explore:• How e-invoicing can raise the game of finance shared services and harness business-critical data• How to leverage finance technology to improve working capital and provide real value to the business

12.45pm Speaker clinic

1.00pm Lunch

Day 1coNFereNceWednesday April 24th 2013

Interactive Session

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Loved interaction and practicality of info.Global Business services Manager, hP“ ”


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2.00pm Whycollaborationissohardandhowtomakeithappenelegantlybetweenfinanceandprocurement The lucky few SSOs that have seen real union between finance and procurement are basking in the results. This session will examine what needs to happen throughout the organization to see real alignment, rather than casual alignment, between these two very different functions. This educational session will guide you through the milestones that need addressing to arrive at real collaboration. This session will address:

• The tricks and techniques that work well to align the functions• The tangible results of a true partnership

2.45pm How to improve your reputation and help your shared service go global with P2P transformation Meritor went from a place where the finance processes were inefficient with a high rate of invoice holds; resulting in upset vendors, price increases, strict payment terms and an inability to take discounts or forecast cash flow. Recognizing that poor processes weren’t helping achieve economies of scale and were putting the reputation of the shared service model at risk, Meritor moved decisively to implement metrics and workflows. Learn how this company, in three years, reduced invoice holds by 90% while increasing the quantity of invoices and bringing in other sites in North America and Europe. This session will help enable you to:

• Impress the business and draw savings from improved cash flow• Standardize and globalize your purchase to pay operation• Significantly improve vendor relations

Melissa Klatt Manager, Purchase-to-Pay MERITOR

3.30pm Afternoon refreshments

4.00pm How do you rank against your industry peers and what you need to do to improve? We all know that key performance indicators are what we should be relying on to drive our business in the right direction. Continually evaluating the performance of a particular project in quantitative terms can help the stakeholders understand how they are progressing. But what KPIs should we be relying on for accurate information? And how do industries stack up against each other? Mary Driscoll will share KPIs from APQC’s Open Standards Benchmarking Research database and show the vast gaps between top and bottom performers, and what separates the leading from the lagging. This session will help you:

• Gain insight on the best practices used by top performing organizations• Understand the key KPIs around process efficiency, productivity, cycle times, and error rates across a number of core financial management areas• See which industries come out “on top”• Illustrate what can be done to improve your ranking

Mary Driscoll Senior Research Fellow, Financial Management, AQPC

4.45pm Seven ways leaders turn ambitious strategy into reality An essential element of leadership is growing the organization’s capability to deliver more value – be it decision support or consulting. While most leaders have a good idea of what they want the organization to do, they struggle to translate their vision into focused and effective action. As their strategies move across and down the organization they become distorted, resulting in diluted business impact and wasted resources. Leaders need a well-defined process to manage the transition of their vision into reality – a strategy-to-execution process. When leaders follow this process, organizational performance increases exponentially. This session will provide a framework to make this happen. Key takeaways include:

• Why strategies die early deaths• How to focus your organization on the work that matters most• A framework for strategy-to-execution management

Jeff Scott vP Business and Technology Strategy ACCELARE


5.45pm Closing remarks

6.00pm Drinks reception

? ?

Not only informative, but information i can take away and use immediately.Director, BeLL caNaDa“ ”

refreshingly better than most i attended before from different providers.Director of accounts Payable, MeDLiNe iNDusTries iNc“ ”


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8.00am Registration and coffee

8.30am Opening remarks from Susie West Top ten tips learned from day one.

Susie West CEO SHAREDSERvICESLINK.COM

9.00am Creatingacompellingcaseformorechangeinfinanceandhowtomakeyourchanges stick Making significant, organizational change requires key stakeholders to be on board. But how do you convince the senior executives who sit outside finance to buy into your vision? Building the business case for change and selling your vision is only just the beginning of the battle. Once you’ve secured senior buy in, you need to communicate your vision to people on the ground, and implement your plan without losing momentum and without being undermined. Learn how this organization gained the buy-in of all the key stakeholders to move to further transformation in their SSO. This session will explore:

• The challenges of embarking on the journey of bringing 97 countries into standardized processes and ultimately shared services• Overcoming organizational inertia: making the case for change • How much resource do you need to invest in change management and what kind of people own, drive and success at leading change?

Eric Fullilove CFO WORLDvISION INTERNATIONAL

9.45am Growinginscopeandscale:elegantlytakingsharedservicesfurtherintofinanceandfurtherintobusiness Finance shared services is often the pioneering function that moves to shared services, which proves the shared service model and how it benefits the business. Leading shared services are using this as the business case to expand into multi-functional shared services, bringing in IT and procurement to build truly integrated, global business services. This model has been proven to bring in savings far beyond those of shared services that operate in silos. This session will explore:

• How to take on more of the finance function and what this does to your scale• How transferable finance shared services models are to HR, Procurement and IT• The savings you can harness from truly integrated shared services functions

10.30am Morning coffee with demo sponsored by

11.00am Findingtheoptimalmixofretained,captive,andoutsourcedfinancefunctions Successful, global shared services are usually a mixture of retained finance, shared services (onshore or offshore) and outsourced functions to bring their cost of finance to 0.5% of revenue. This session will explore how successful SSOs are keeping retained finance as low as possible. This session will address the practical steps you need to take when designing and furthering your operating model, looking in particular at:

• How to tell the difference between BPO providers and what questions you should be asking• How to best transfer knowledge• Developing talent with your outsourcer when handling an Indian culture• How to decrease retained finance

11.45am WhyLowe’sisfocussingonsupplychainfinance A number of companies are now using the finance function to capitalize on the ‘perfect storm’ that is being presented by a number of economic factors. With cash reserves for corporates generally high, and cash tight for smaller companies that make up supplier bases, and with capital yielding very little from sitting idle in bank accounts, the more astute CFOs and Controllers are jumping on supply chain financing. In this exciting session find out the various options. Key takeaways include:

• How to manage supply chain finance with all supplier types• The net benefit of initiating supply chain finance

Eric Jones Director, Corporate Payables LOWE’S


12.45pm Lunch

1.30pm Improvecustomersatisfactionthroughstandardized,end-to-endfinancialprocesses What is the one thing that causes the most complaints about your service? Often complaints are caused by a broken processes and important transactions disappearing down a black hole. Bad processes mean slow service, redundant effort, frustrated employees, upset business units and furious suppliers. Slick processes can make your efficiency and customer service go through the roof. So what is holding you back? With customer focus clearly in mind in this session, we will examine the role of process and how it can take your satisfaction surveys from 60% to 95%. Key takeaways include how to:

• Convince process stakeholders the benefits of a harmonized process• Develop a single source of the truth that aligns business with IT, and collaborative improvement of process• Learn how to fix broken processes so you can move them into a shared services model• Overcome resistance to change and deal with sites and people that insist on maintaining their own processes

2.15pm Afternoon refreshments

Day 2coNFereNceThursday April 25th 2013

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Interactive Session


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2.45pm Six secrets to managing even the toughest culture to get the desired outcome Change is the essential element for long term success, and most of us are exceptionally adept at managing the day-to-day incremental alterations that move our organizations forward. But when significant transformation is needed there is often organizational break down. This presentation is the story of one organization’s journey of transformation from a declining internal services provider to a growing entrepreneurial powerhouse. Key takeaways include:

• How to successfully change culture• How to create a model for radical change • How and why leaders need to change themselves

Jeff Scott vP Business and Technology Strategy ACCELARE

3.30pm Fivewaysinwhichfinancesharedservicesischangingthewayitrunsitsservice Shared services started life as a cost reduction enabler. Although the short term numbers looked great, the business generally suffered, and longer term gain was impeded. Now shared services are so ‘service’ oriented, that it is changing its operating model considerably. Join this closing session to see how finance shared services has crossed the chasm and the exciting road that lies ahead.


4.30pm Closing remarks & prize draws

4.45pm Close of conference

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it’s really one of the best conferences i’ve ever attended. i’ve never been to a conference where you get as much quality time with people as you have here.Diane Gasparro, Director of Business Development, XT GLoBaL“ ”My pledge to you as company owner and founder:

To view video testimonials, download our media pack and find out more, visit:

www.sharedserviceslink.com/iwanttosponsor

• Our events offer a boutique, intimate and highly-interactive environment with a personal touch, meaning more quality time and meaningful discussions with your key prospects.

• My team will involve you in the conference research to ensure we feature one of your flagship clients as a speaker.

• I understand why you’re at the conference and will be creative about your package and presence at the event.

• We run pre-event surveys with all the delegates to understand their needs better so your time is spent with qualified leads.

• On the day you are appointed a runner. Why? We are focused on helping you generate business Contact us to find out more.

• I chair our conferences and position you as an expert at the heart of this market.

• My team and I are personable, professional and highly effective to make sure that this investment works really hard for you.

Sponsorship opportunities

about our sponsorsAriba Financial Solutions streamlines and automates invoice, payment, and working capital management. Leveraging the functionality and global reach of the Ariba Network, these integrated applications help you improve visibility and control, reduce transaction and business costs, mitigate risk and fraud, achieve organisational efficiency and effectiveness, comply with corporate and regulatory requirements, and effectively benchmark and measure performance. Solution highlights

For more information, please visit wwwariba.com/solutions/financialsolutions.cfm

• Ariba Invoice Management – support collaborative processes with intelligent workflow, enabling you to automate data entry, matching, and validation activities; eliminate supplier enquiries; and minimise exception handling.

• Ariba Payment Management – extend beyond the typical payables process to automate supplier on-boarding and interactions, reduce transaction and business costs, and strengthen vendor relationships.

• Ariba Working Capital Management – use powerful automation, workflow management, real-time reporting, and cash flow management tools so your payable staff can work strategically to free up working capital, maximise return on cash, and minimise supply chain risk.

LEAD SponSor


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about our sponsorsSponSorS Corbus’ solution offering includes Information Technology (IT), Supply Chain Management (SCM) and Project Management (PMO)

services. Corbus creates technology-empowered solutions with industry leading processes and technologies that deliver business value to global clients through year-on-year savings and are known for the ability to work in true partnership with clients to innovate and bring cost reduction along with enhanced product quality. With competitive positioning and complete transparency, Corbus and clients together achieve success. Corbus is a global organization, headquartered in North America with presence in Europe, Latin America and Asia Pacific markets. Corbus is a wholly owned subsidiary of Soin International LLC, a private multi-national holding company that provides strategic management, administrative systems, and financial support to a diverse array of worldwide subsidiaries and affiliates.For more information, please visit www.corbus.com

Esker helps organisations eliminate paper and improve business processes by integrating on-premise and on-demand document automation with applications — for higher efficiency in sales order processing, invoicing, accounts payable and purchasing to shorten order-to-cash and procure-to-pay cycles. Esker solutions address the challenges of manual document processing that limit an organisation’s ability to increase speed and accuracy, raise productivity, reduce complexity, control costs and improve customer satisfaction.For more information, please visit www.esker.co.uk

Hubwoo is a leading global provider of B2B buying and selling solutions in the cloud. Hubwoo’s Business Network and source-to-pay applications provide a smarter way for buyers and sellers to search, connect, and collaborate. The Business Network is an open social business platform that connects your organization to hundreds of thousands of businesses globally – eliminating hurdles to productive commerce, enabling buyers to source, buy, and pay smarter, and sellers to market, sell, and invoice smarter. The company has over 150 major international corporations as buyer customers of which 50+ are in the Global 1000.For more information, please visit www.hubwoo.com

Headquartered in Atlanta, Georgia, PRGX Global, Inc. is a business analytics and information services firm and the world’s leading provider of recovery audit services. With approximately 1,600 employees, the company operates and serves clients in more than 30 countries. PRGX is also pioneering Profit Discovery™, a unique combination of audit, analytics and advisory services that improves client financial performance. Our Finance Transformation services help our clients achieve operational excellence in finance and accounting processes and Shared Services operations. Results are achieved by delivering significant improvements in finance productivity and annual operating cost efficiencies, and freeing up Finance staff to focus on higher value activities.For more information, please visit www.prgx.com

ScottMadden is a management consulting firm delivering customized, practical solutions for clients in energy, clean tech and infrastructure, corporate and shared services and the federal government. Our collaborative, small team approach, coupled with deep content knowledge, experience and insight delivers an exceptional consulting experience and superior results. ScottMadden has been helping clients create greater value for their corporate and shared services organizations for nearly 30 years. Our highly efficient teams employ measurable, award winning methods and deep cross functional expertise to improve operational performance.For more information, please visit www.scottmadden.com

Over 7,000 enterprises worldwide automate financial document processes such as data entry, document classification, information matching against ERP systems, document workflows, e-invoicing and more with ReadSoft to achieve faster, less expensive document processing and increased control. Our customers automate essential purchase-to-pay and order-to-cash operations, such as invoices, customer orders, delivery note handling journal entry correction and more with our packaged and enterprise solutions. First-to-market with invoice automation technology and certified with many ERP systems, including SAP, Oracle and Microsoft, ReadSoft’s solutions provide transparency into outstanding liabilities and improve decision-making control with a low total cost of ownership. With customers on five continents, operations in 16 countries and more than 300 partners in over 70 countries, ReadSoft affords the proven expertise and resources necessary to streamline your critical business processes and ultimately boost your bottom line. Explore the processing efficiencies and cost savings companies have achieved with ReadSoft at wwwreadsoft.com. Contact information: Phone: +1 888-READSOF(T); Alternate: +1 504.841.0100 For more information, please visit www readsoft.com


™

Taulia is a solution provider specializing in software-as-a-service (SaaS) solutions that help large organisations reduce their total spend and achieve double-digit returns on their cash positions by optimising their financial supply chain and payment terms with their suppliers. The Taulia Invoicement® Suite offers a cloud-based, dynamic-discounting solution and supplier portal.For more information, please visit www.taulia.com

Launched in May 2010, Tradeshift has defined the new way to do e-invoicing by taking the best of social networking and applying this to the professional business environment. We have done this by providing a free and easy-to-use platform for businesses to exchange business documents, communicate and interact with each other in real-time. We call this a social network for businessesAs the world’s fastest growing social network for business, Tradeshift already has 60,000 companies across 190 countries on its platform and is attracting 2,000 new users every week. Customers include ASP NHS, the French Government, Kuehne+Nagel, TDC, DT Group and DSV. Tradeshift was awarded Best Enterprise 2010 at The TechCrunch Europe 2010 start-up awards and was awarded most innovative solution by the Financial Industry (Financial-I). Tradeshift is a UK Ltd company with offices in Copenhagen, London, San Francisco, Paris and Amsterdam with customers across 190 countries and employs a 50-strong workforce made up of 15 nationalities.For more information, please visit www.tradeshift.com


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VenueW Hotel Chicago City Center 172 West Adams Street, Chicago, United States, 60603-3604

Tel: +1-312-332-1200

To book our specially negotiated rate (from $279 per night + tax) please quote sharedserviceslink.com when you register. Register online at: http://www.4cityhotels.com/sslwhotelapril2013.html

Accommodation: Hotel accommodation and travel costs are not included in the registration fee.

Go to: www.sharedserviceslink.com Email: [email protected] Call: +1 917 680 1956

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Payment Terms: Payment is due in full upon completion and return of the registration form. Due to limited conference space we advise early registration and payment by credit card to avoid disappointment. Your registration will not be confirmed until payment is received. Admission to the conference will be refused if payment has not been received. Cancellation and Substitution Policy: Provided the fee has been paid in full, substitutions at no extra charge can be made up to 7 business days before the start of the conference. Cancellations must be received in writing or by email to [email protected], more than 7 days before the conference is to be held in order to obtain a full credit for any future conference. Cancellations received 7 days or less (including the seventh day) prior to the conference will not be credited. If you cancel at any time after registering and before payment has been made you will be charged a cancellation fee of $300. In the event that SHAREDSERVICESLINK.COM cancels an event, payments received at the cancellation date will be credited towards attendance at a future conference, or in the event of postponement by SHAREDSERVICESLINK.COM, a rescheduled date. Credit notes remain valid for twelve months. SHAREDSERVICESLINK.COM reserves the right to postpone or cancel an event, to change the location of an event or to alter the advertised speakers for an event. SHAREDSERVICESLINK.COM is not responsible for any loss or damage as a result of substitution, alteration, postponement, or cancellation of an event due to causes beyond its control including without limitation, acts of God or public enemies, civil war, insurrection or riot, fire, flood, explosion, earthquake, sabotage, accident, change of law, strike, labor trouble or work interruption, terrorism or any cause beyond its reasonable control (“Force Majeure Event”). Speaker Changes: Occasionally it is necessary for reasons beyond our control to alter the content and timing of the programme or the identity of the speakers. Data Protection: Personal data is gathered in accordance with the Data Protection Act 1998. Your details may be passed to other companies who wish to communicate with you with offers related to your business activ ties. If you do not wish to receive these offers, please tick the box: Incorrect Mailing: If you would l ke us to change your details or remove your name from our database, please contact us on +1-917-680-1956 or mail to: database@sharedserviceslink com quoting your number on your mailing label. Amendments can take up to 6 weeks so please accept our apologies for any inconvenience caused in the meantime.

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The US Summit for Leaders in Finance shared servicesApril 23rd–25th 2013, the w Hotel Chicago City Center

Contact us on:Tel: +1-917-680-1956 Email: [email protected] via our website: www.sharedserviceslink.com

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Now

PackageReally early bird Registered & paid by

22 Feb 2013

early bird Registered & paid by

15 Mar 2013standard prices

Premium PlusConference +

3 Learning Labs

save $500$2799

save $300$2999

$3299

PremiumConference +

2 Learning Labs

save $400$2499

save $200$2699

$2899

standard PlusConference +

1 Learning Labs

save $300$2149

save $150$2299

$2449

standardConference only

save $200 $1799

save $100 $1899

$1999

No. of tickets

Please register me for:

Please tick which learning labs wish to attend

or

A C

or

D

E

or

F

+ +

BLearning labs are $549 each.

Limited places are available for vendors. Vendor passes are chargeable at $2,500. No discounts apply.

Bring your team! sharedserviceslink.com understands the value of team knowledge sharing. Groups book ng at the same time from the same company receive the following discounts (discounts apply to the full price only and cannot be applied retrospectively).Teams of 2 receive a 10% discountTeams of 3 receive a 15% discountTeams of 4 receive a 20% discountTeams of 5 receive a 25% discount

Teams of 6 receive a 30% discountTeams of 7 receive a 35% discountTeams of 8 receive a 40% discount

Satisfaction guaranteeAt sharedserviceslink.com we are absolutely confident that you will receive value for money. To give this belief credence we are offering a money-back guarantee f you feel you have not experienced value for money as a result of attend ng our events. There is no catch. To qual fy for this you need to ensure you liaise with Susie West d rectly before the end of the conference, and that you attend all conference sessions over the two days. Learn ng labs are not ncluded n this guarantee. All refunds will deduct a 10% administration fee.

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