the use of objective information in dod program decision ...€¦ · the use of objective...
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Performance and Decision Analysis
PSM Technical Working GroupMarch 29, 2006
John McGarryU.S. Army RDECOM-ARDEC
The Use of Objective InformationIn DoD Program Decision Making
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Performance and Decision Analysis
“Two things are infinite: the universe and human stupidity;
And I'm not sure about the universe”
Albert Einstein
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Performance and Decision Analysis
Program Performance IssuesIdentified Issues Relative OccurrenceProcess Capability 91 %Organizational Management 87 %Requirements Management 87 %Product Testing 83 %Program Planning 74 %Product Quality - Rework 70 %System Engineering 61 %Process Adherence 52 %Program Schedule 48 %Interoperability 43 %
...Configuration Management 26%
REPRODUCTION OR USE OF THIS INFORMATION REQUIRES APPROVAL FROM RDECOM-ARDEC
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Performance and Decision Analysis
Fundamental Questions
• Why do we measure?• Why do we assess risk?• Do these things help?• Really ?
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Performance and Decision Analysis
Only if we use the answers to make Meaningful Program Decisions
A decision is a choice for action…Defined by the expenditure of resources …That can never be fully recovered if you change your mind
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Performance and Decision Analysis
DoD Decision EnvironmentENTERPRISE LEVEL PROGRAM LEVEL
ProgramSuccess
PolicyDirectives
Multiple Program Responsibility
Requirements- Process- Politics- Strategy- Mission
Expectations- Cost- Schedule- Technical- Quality
Constraints- Funding- Resources- Time- Capability
ACQUISITION ENVIRONMENT(Threats, Economy, Technology)
DoD Decision Space
ImplementationIssues- Capability- Management- Requirements- Test- Planning- Product Rework- System Engineering- Process- Progress- Interoperability- et al
ProgramPerformance- Cost- Schedule- Technical- Quality
Single Program Responsibility
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Performance and Decision Analysis
Complex issues with multiple interactions across all levels of DoD management
Where are most of the decisions made?
REPRODUCTION OR USE OF THIS INFORMATION REQUIRES APPROVAL FROM RDECOM-ARDEC
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Performance and Decision Analysis
Key Program Decision Factors
• Decision objective(s)• Decision authority• Decision cost• Decision capability• Decision complexity• Decision context
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Performance and Decision Analysis
To make effective program decisions,a program must establish and manage its decision space - its ability to make choices to allocate resources - across the life of the program
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Performance and Decision Analysis
Program Decision Space
Fact-BasedPerformanceData
• Measurement Data• Risk Data• Financial Data• Historical Performance
Data• Environmental Data
Context-BasedPerformanceInformation
• Valid Performance Relationships• Cause and Effect Information• Thresholds and Criteria• Portfolio Performance Analysis• “External Analytics”• Adequate Scope
+Ability toMake and ActOn Decisions
• Technical Capability• Acquisition Capability• Resource Flexibility• Communication• Commitment• Pro-Activity• Leadership
+
A Program is the Sum of Its Decisions
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Performance and Decision Analysis
• A measure of the extent of the “decision space”allocated to the program team
• With greater decision freedom the program has much more flexibility and freedom of independent action
• The program uses this freedom to address strategic and operational issues, to allocate and reallocate scarce resources, to fend off program attacks (both internal and external), and to manage the scope of operational requirements
Decision Freedom
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Performance and Decision Analysis
Decision FreedomExternal Environment Factors
Program Decision Space
Fact-BasedPerformanceData
Context-BasedPerformanceInformation
+Ability toMake and ActOn Decisions
+
Program Environment
EnterprisePerformanceObjectives
LegislationAnd Policy
ResourceStability andVariance
ExpectedBehaviors
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Performance and Decision Analysis
Enterprise constraints, expectations or poor program execution can limit the decision space on DoD programs - this reduces the overall ability of the program team to make decisions
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Performance and Decision Analysis
Can you run out of Decision Freedom?
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Performance and Decision Analysis
You Might Have Decision Freedom If…• You can objectively characterize the status of your program
• Your program has real measurement and risk managementprocesses in place
• You directly address the performance issues - not just wishthey would go away
• You can trade off requirements, schedule, and cost
• Your program management process is based on more than“concurrent fire fighting”
• You pro-actively influence the enterprise and the environmentalrequirements and interfaces
• You can show that your decisions worked
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Performance and Decision Analysis
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Performance and Decision Analysis
Dr. Robert CharetteITABHI Corporation(540) [email protected]
John McGarryRDECOM - ARDEC(973) [email protected]
Contact Information