the user focused online library
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The User Focused Online Library
Cheryl Wolfe Brian [email protected] [email protected]
Principal LibrariansTampa-Hillsborough County Public Library
Goals of User Experience
Design for your users
Goals of User Experience
Know your users
Make it easy
Goals of User Experience
Goals of User Experience
Consider all the touchpoints
Goals of User Experience
Be empathetic
Principles of User Experience
The tools of User Experience
● Analytics package
● Webserver and authentication data
● Vendor-supplied statistics
● Online comments
● Stakeholder feedback
What we can learn about the user
What we can learn about the user
What we can learn about the user
What we can learn about the user
What we can learn about their habits
What we can learn about their habits
What we can learn about their habits
What we can learn about their habits
What we can learn about their habits
What we did
What we did
ResourcesThe New Library User Experience - TBLC Webinar May 27, 10 AM
http://uxchecklist.github.io
The User Experience - TBLC Webinar June 3, 12PM http://affect.media.mit.edu/pdfs/05.larson-picard.pdf
http://libux.co “Don’t make me think” by Steve Krug
http://weareinflux.com/ux-resources-inspiration/ “Useful, usable, desirable” by Aaron Schmidt
www.usability.gov “Mobile first” by Luke Wroblewski
http://uxdesign.com “Content strategy for the web” by Kristina Halvorson
http://designthinkingforlibraries.com “Just my type” by Simon Garfield
http://rosenfeldmedia.com/books/the-user-experience-team-of-one
Revising prose” by Richard Callahan
“The user is always right” by Steve Mulder
Thank you!
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