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TRANSCRIPT
The Value of Implementing aKnowledge-Sharing Culture on Safety
and Organizational Effectiveness
IAEA Third International Conference on Nuclear Knowledge Management Challenges and Approaches
November 2016
Maria LacalSenior Vice President, Nuclear Regulatory and Oversight
Arizona Public Service
Palo Verde Facts
2
How are you creating
your knowledge-sharing
culture and anchoring
critical and fundamental
knowledge-management
initiatives?
3
Site Integrated Business Plan
We SAFELY and efficiently generate electricity for the long term
4
Planning for OUR Future
Hiring and Leadership Models
FYI "For Your Improvement"Lominger's 67 Competencies
Mentoring
Employee Engagement
Dynamic Learning Activities
Rotations
Assessments
Leadership Academy
Performance and Training Objectives and Criteria
People Health Committee
Talent Acquisition Committee
Career / Succession Planning
Academia
Enterprise Risk Management
Industry Involvement
Community Involvement
Values
Training and Knowledge Management Continuum
Key Piece of the PuzzleSuccession Planning Starts at the Time of Hire
staff retentiontraining measurementrecognition
motivate
satisfaction
manager
respect
development
HR initiatives communication
role modelsenvironment
commitment
performance
cultivate
innovation
rewards
vision
integritycelebration
value
rewards
team
mentorsfairness
leaders
trust
ethics safety
loyalty
work Life balance
goals
product
6
• We are in the PEOPLEbusiness
• Leaders should be devoting as much time to development of their PEOPLE as they are to the operation and maintenance of the plant
7
Improving and Sustaining High Performance
We all want thinking, engaged employees… but if our employees
don’t understand our business and how our plants operate, what
are they engaged and thinking about?