The Value of ValuesThe Value of Values in the Workplace in the Workplace

Presented to

NEOS Mini-Conference

Linda C. CookDirector of Libraries

Edmonton Public LibraryJune 3, 2005

Values StatementValues Statement

• Simple and straightforward.

• Express a small set of core values.

• Makes sense as a set.

Values StatementsValues Statements

Values statements are intended

to set out the guiding principles

of the organization.

Core ValuesCore Values

• Quality Customer Service• Open Communication• Education and Learning• Teamwork and Cooperation• Innovation• Quality Working Environment• Respect and Recognition

TrustTrust

ValuesValues

Values must “live” at the workplace.

CommitmentCommitment

Commitment is the first building block of a values-driven organization.

ValuesValues

Workplace Employee Values Loyalty

ValuesValues

Workplace ReputationalValues Capital

Workplace Values

Accomplishment