8/14/2019 The Vector Group - Business Growth Case Studies

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8/14/2019 The Vector Group - Business Growth Case Studies

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INDUSTRY INTERNET CONSUMER PRODUCTS MANUFACTURINGSECTOR SEARCH ENGINE HEALTH & WELLNESS CUSTOM VEHICLES

size annual revenue $35M with 75 employees annual revenue $350k with 3 employees annual revenue $9M with 40 employees

Challenges Fast-growth track pressured top executives intopromoting underqualified frontline staff into

management positions, without properdevelopment. Client c hurn rose. Profitability

fell.

Lacking foundation for growth. Over-complexsystems limiting performance. M anagement

processes didn't evolve with growth of business. Entering into large distributionagreements. Founder burnout coming on.

Growth stalled 12 months prior to engagementwhen key customer switched vendors. Business

operating at a loss. Leadership weaknesscreating doubt among managers. Morale on

shop floor in sharp decline.

Solutions Develop young, new managers into effectiveleaders using CONDUCTOR, TVG's proprietary

suite of performance management tools.

Define shared goals. Clarifiy roles andresponsibilities. Improve outcomes when

delegation occurs. Increase accountability andstrengthen performance-based business

culture.

Define 3-year target. Develop clear goals, Sharetimely and truthful business performance data.

Increased accountability. Engage eimployeeswith inclusiveness and transparency.

Results This client became 2009's 5th fastest growingbusiness in LA. Once client turnover stabilizedtheir profitability increased 2%. CFO awardedtop-10 status by 2009 Los Angeles Business

Journal. Client payback on engaging The VectorGroup achieved in in 2 months.

Annual growth rate tripled. Owner gained high-functioning management tools & skills. Businessperformance and marketshare grew throughout

2009 despite economic climate. CONDUCTORadopted as toolset for performance reporting

and analysis

Revenues tripled over 24 months. Profitabilityper vehicle increased 5%. Increased satisfactionand engagement from frontline employees and

managers. Shrinkage and waste significantlyreduced. Production turnaround time reduced.

Customer complaints reduced .

Comments "TVG substantially enhanced the capabilities of our management team and broadened their

skills in a way that we couldn't have donewithout your help. Now we're better at

anticipating and resolving issues before they become problems."

"The Vector Group helped our business rise to new heights while preparing us to fly even

higher. I'm fascinated by the way they woveour environmental and social concerns to our

performance measures and reporting. Jeff,thanks for being our Make-It-Happen Guy!"

“TVG helped us to grow our market share,which now includes major homeland security

buying centers around the world. Our revenues have tripled and our manufacturing process

has been significantly streamlined – theproduction time of our most complex product

has been cut in half.”

Client Case StudiesBusiness Performance Improvement