the virtual facilitator: captivating your learners in the new classroom

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The Virtual FacilitatorCaptivating Your Learners

in the New Classroom


Webinar Objectives

• Design interactive activities and exercises that bring your mojo to life

• Apply four facilitation practices that learners love• Use five “must have” interaction tools to engage

active participation


About Cynthia Clay

• Founder and CEO• 25+ years of experience• Began delivering web conference

training in 2004• Author of Great Webinars• Lead the Virtual Facilitator Trainer

Certification™ course


Purpose

What is your primary purpose for attending this session?


Experience

How many webinars have you delivered?10+ webinars4 – 9 webinars1 – 3 webinarsI’ve never delivered a webinar


Mojo Killers


Mojo Killers

Talking head presenterMonotone voiceReading slidesLittle interactionNo peer-to-peer chatting


Q&A at the endBullet-point presentationsNo slide graphicsFeeling “alone” on the eventInsurmountable technical difficulties

More Mojo Killers


Adult Learning Principles

Malcolm Knowles(1913 – 1997)

Name one adult learning principle.


• Adults need to be involved in the planning and evaluation of their learning.

• Experience (mistakes included) provides the basis for learning activities.

• Adults want to learn subjects that have immediate relevance to their work or personal lives.

• Adult learning is problem-centered notcontent-oriented.

Adult Learning Principles


Bringing Your Mojo to the VirtualClassroom


The more you feel like a lecturer, the less effective you will be in the virtual classroom.

New Mindset


It’s a Visual Medium

Make your slides compelling.


Mojo Rule #1

Engage participants every 3 minutes with a poll, chat, or request for feedback.


Your Tool Kit

ChatPollingStreaming VideoAnnotation ToolsEmoticons/Status IconsVideoHost/Producer


Chat

Uses BenefitsAsk questions of participants Engage attentionEncourage problem solving Activate their thinkingBuild peer-to-peer dialogue Increase collaborationInvite questions and observations Build commitment to the learning

community


Open Chat


Multiple Chats


Polling

Uses BenefitsQuiz participants to check learning Verify learning effectivenessQuickly get learner feedback Engage participants easilyShare opinions and experiences Increase peer-to-peer learningCheck assumptions about your audience

Tailor your presentation

Set up a lecture or discussion Engage their thinking functions


Build Awareness


Express Opinions


Test Learning


Streaming Video

Uses BenefitsStream video of the presenter and host

Create interest

Capture attention of visual learnersBuild rapportDecrease multi-taskingStrengthen learner – facilitator contract


Annotation Tools

Uses BenefitsLearners “point” at content on a slide

Get fast feedback

Participants may label diagrams Test knowledge retainedFacilitation can conduct rapid polls Move quickly through content while

engaging learnersHost or facilitator can type learner responses

Facilitate discussion and record key points

Use pointer and highlighter on slide Direct learner attention


Whiteboard


Point to Problems


Emoticons/Status Icons

Uses BenefitsCheck in with participants Quickly see

agreement/disagreementReplace eye contact Confirm assumptionsCheck the pulse of the class See who’s ready to move forwardAsk for volunteers Keep everyone on track


Status Icons


Video

Uses BenefitsShow short (< 2minutes) video Change the energy

Demonstrate skills or behaviorsIntroduce a problem to solve


Video


Manipulator Clues

What clues to manipulation stand out?


Host/Producer

Uses BenefitsUse the Host as your delivery partner

Energize the workshop

Handle technology issues Don’t slow down your deliveryAnswer logistical questions Provide personal support to

learnersPresent role play and case examples.

Create interest


Role Play on Camera


Get Learner Feedback


Virtual Facilitator

• Public Virtual Facilitator Trainer Certification• Comprehensive, deep-dive training• Three webinars plus asynchronous

assignments• Deliver 20-minute train-back webinar to

complete the course• Next public session: November 2013• May be delivered privately for 10+ trainers


Action Planning

• One thing I can do….• One thing my team can do….• One thing my organization can do….• One other thought….


Complete the Survey

• Receive the slides• Attend Virtual Facilitator Training course

(November 4 – December 5)• Receive $345 off the course fee• Use promo code

“fulcrum” when registering• Download a free ebook

(From Chalkboard toKeyboard)

Twitter: cclayatnetspeedLinkedIn: cynthiaclayEmail: [email protected]

the virtual facilitator: captivating your learners in the new classroom

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