the wearable journey - washington university in st....
TRANSCRIPT
The Wearable JourneyAlan LiuDelaney LundquistAlana Rosenberg
How do you get patients with
limited transportation access
to their medical visits reliably?
We started with research
Social workerinterviews
Patient interviews
One social worker said he spends 40% of his time finding rides for patients to and from their appointments,
“but it feels like 70%”
Another social worker said
“it’s an attitude problem”
One patient said that without his social worker’s help,
“he wouldn’t be alive today”
Interview Insights
Interview Insights
1. Solution needs to work for the social worker as much as it needs to work for the patient
Interview Insights
1. Solution needs to work for the social worker as much as it needs to work for the patient
2. Change the process to change the attitude
Interview Insights
1. Solution needs to work for the social worker as much as it needs to work for the patient
2. Change the process to change the attitude
3. Human interaction is crucial to the patient’s mental and physical health
What existing trends can we
leverage to solve this problem?
Tinder for carpool Firefly phone
Communication device
Nike Fuel band Uber
Location based application
Call-A-Ride
Transportation network
Social work student volunteer program
Transportation network
Location based application
WearableTechnology
Tinder for carpool Firefly phone
Communication device
Nike Fuel band Uber
Location based application
Call-A-Ride
Transportation network
Social work student volunteer program
Transportation network
Location based application
WearableTechnology
Tinder for carpool Firefly phone
Communication device
Nike Fuel band Uber
Location based application
Call-A-Ride
Transportation network
Social work student volunteer program
Transportation network
Location based application
WearableTechnology
Tinder for carpool Firefly phone Uber Call-A-Ride Social work student volunteer program
Communication device
Location based application
Transportation network
Transportation network
Location based application
Nike Fuel band
WearableTechnology
Tinder for carpoolCall-A-Ride
COMPLEX
SIMPLE
SOCIAL WORKER
PATIENT
Uber Firefly phone
Wristband
Existing wearable technology
Metria Wearable Sensor BodyMedia WristbandIntelligentM Wristband
Pebble Smartwatch RFID Implant Sensor
+
Reminder and
phone system
Limited function phone to call social worker and cab company
Wristband reminder and location tracker
+
Reminder and
phone system
Limited function phone to call social worker and cab company
Wristband reminder and location tracker
OPPORTUNITIES
J Empowers the
patient
J Takes pressure off
social worker
CHALLENGES
J Complexity
J Not utilizing full
potential of wearable
technology
Vitals tracker
and wristband
+
A sensor that monitors your vital signs and sends them to the hospital
A wristband that alerts user to unusual levels
Vitals tracker
and wristband
+
A sensor that monitors your vital signs and sends them to the hospital
A wristband that alerts user to unusual levels
OPPORTUNITIES
J Reduces frequency
of hospital visits
CHALLENGES
J Decreases human
interaction
J Functionality of
existing wearables
isn’t advanced
enough
Wristband cab
communicator
Vibration reminders
Sends SMS messages to cab company
+
+
Wristband cab
communicator
Vibration reminders
Sends SMS messages to cab company
OPPORTUNITIES
J Utilizes existing
successful wearable
technology
J Entirely frees the
social worker
CHALLENGES
J Doesn’t actually get
patients to hospital
J Still relies on cab
system
Wait a second...
Are we actually getting anyone to the hospital?
Are we actually getting anyone to the hospital?
Are we removing the one aspect patients enjoyed
about the process?
Are we actually getting anyone to the hospital?
Are we removing the one aspect patients enjoyed
about the process?
Are we working beyond the realm of modern
technological capabilities?
Back to the drawing board
Back to the drawing boardRefocus on human interaction
Back to the drawing boardRefocus on human interaction
Make it simple to get care
Back to the drawing boardRefocus on human interaction
Make it simple to get care
Reframe the problem
What if you changed the direction of care?
What if you changed the direction of care?
Model 1
Community health workerTOdAy
Model 1
Community health workerTOMORROW
Model 2
Modern day house-callTOdAy
Model 2
Modern day house-callTOMORROW
Model 3
Traveling health-mobileTOdAy
TOMORROW
Model 3
Traveling health-mobile
Wearables offer a solution in the future.
In Conclusion
Wearables offer a solution in the future.
Reframe the idea of medicine as something that comes to the patient, instead of something the patient travels to.
In Conclusion
Wearables offer a solution in the future.
Reframe the idea of medicine as something that comes to the patient, instead of something the patient travels to.
Down the road, work to combine the intuitive and efficient qualities of wearable technology with personal interaction.
In Conclusion
Thank you