thecostofmacmillansservicesfactsheet2015 web viewthis fact sheet tells you how much it costs to...

The cost of Macmillan’s services fact sheet2015 edition (using 2014 costs)

Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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What is this document for?When people support Macmillan they want to know that their donations make a difference to the lives of people affected by cancer. It’s vital we demonstrate the impact Macmillan makes. Giving people tangible examples of how we put their money to use helps us gain and keep supporters.

These examples need to be: phrased appropriately factually correct clear and not misleading something that can be easily confirmed.

Where might we use this information? stories in all Macmillan internal and external publications and media emails or letters to events participants presentations to prospective legacy supporters meetings with major donors corporate charity of the year/partner pitches direct mail appeal packs marketing campaigns trust or statutory body funding applications.

The Cost of Macmillan’s Services fact sheet should only be used when soliciting unrestricted funds from a donor. If you need to pitch for a specific service, such as a dietitian at a particular hospital or a Macmillan Nurse, you must contact the Finance Adviser for Restricted Funds at UKO.

How to use this fact sheetPlease use the data as it appears on this document. Rounding up or down to the nearest 1, 10, 100, 500, 1,000, etc to make messages clearer is permitted. However, please try and use an additional approximating word such as ‘approximately’ or ‘about’ in these circumstances. Please note that some audiences, for example, corporate partners, may prefer to see precise figures.

You can also simply multiply up to get different prices for your communications. For example, if one item costs £3,000 (eg one Macmillan Information Point) and you’re looking for something that costs around £15,000, then you could say something like, ‘£15,000 could pay for five Macmillan Information Points’.

Please remember: many of your audiences will not know what support our services offer. So just saying that ‘£53,021 could pay for a Macmillan nurse for a year’ is not enough. It is important that you also describe what is so special about our services. Therefore, if for space reasons any of the amounts that follow do not also describe the support provided, please use information from the supporting paragraph above it. If you do want to adjust the figures in any major way, or if you’re unsure that you’re using them correctly, please contact Edoardo Cesarino ([email protected]) in the Evidence Department.


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For Macmillan staff only:A detailed Excel spreadsheet with explanations of how this data has been derived is available to Macmillan staff. If you’d like to see it, please contact Edoardo Cesarino ([email protected]).

ContentsNurses and other Macmillan professionals and healthcare services .................................... 3

Macmillan Nurses.....................................................................................................................3Macmillan Social workers and family support workers..............................................................4Macmillan One to One Support Workers..................................................................................5Macmillan Electronic Holistic Needs Assessment (e-HNA).......................................................6Macmillan Physical Activity Schemes (including Walking for Health).......................................7

Cancer environments ................................................................................................................. 7 Information and support ............................................................................................................ 8

Macmillan Cancer Information and Support Services...............................................................8Macmillan information professionals.......................................................................................10Macmillan information resources............................................................................................10Macmillan Mobile Information and Support Service................................................................12Macmillan Support Line (0808 808 00 00)..............................................................................13Macmillan website (support sections).....................................................................................14

Emotional and Practical Support ............................................................................................ 14 Self Help and Support Groups................................................................................................14Macmillan Direct Volunteering Schemes................................................................................15

Financial support ...................................................................................................................... 16 Macmillan benefits advisers (face-to-face)..............................................................................16Macmillan Welfare Rights Team (via Macmillan Support Line)...............................................16Macmillan Financial Guidance Service...................................................................................17Macmillan Grants....................................................................................................................17

Learning and development ...................................................................................................... 19 Appendix – “Shopping list” of costs in descending order ................................................... 20


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Nurses and other Macmillan professionals and healthcare services

Macmillan Nurses

£159,063 could pay for a Macmillan nurse for three years, helping people living with cancer and their families receive essential medical, practical and emotional support.

(After the initial funding period our partner organisations, such as the NHS, continue to fund Macmillan professionals. See the Working with other health and social care professionals fact sheet on be.Macmillan for more information.)

£53,021 could pay for a Macmillan nurse for a year, helping people living with cancer and their families receive essential medical, practical and emotional support.

£4,418 could pay for a Macmillan nurse for a month, helping people living with cancer and their families receive essential medical, practical and emotional support.

£1,020 could pay for a Macmillan nurse for a week, helping people living with cancer and their families receive essential medical, practical and emotional support.

£204 could pay for a Macmillan nurse for a day, helping people living with cancer and their families receive essential medical, practical and emotional support.

£27 could pay for a Macmillan nurse for an hour, helping people living with cancer and their families receive essential medical, practical and emotional support.

Please note: The costs shown are the full cost of employing a Macmillan nurse (including on-costs such as national insurance and travel costs). They do not represent nurse salaries.

Other health professionals

The above figures for Macmillan nurses are the same for:

lymphoedema specialists – lymphoedema is a condition that causes swelling of the limbs, as a consequence of their cancer or its treatment. Our specialists provide therapy that includes massage, bandaging, exercises and skincare and supports people to self-manage their condition wherever possible.

physiotherapists – by using special exercise or massage therapy, these specialists help people with cancer to maintain their independence, mobility and regain any loss of function as a result of their illness or its treatment.

dietitians – they give dietary and nutritional advice and support people with cancer. During treatment some people experience a loss of appetite or nausea that might result in weight loss.


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Others may have long-term side effects as a result of surgery or treatment and might need to change their diet.

pharmacists – they prepare drugs and dispense medicines prescribed by doctors, oncologists or nurses for the treatment of cancer. They also provide information for people with cancer and their families so that they can self-manage their medicines.

information radiographers – they work closely with clinical oncologists in the field of radiotherapy. They provide support to people with cancer and make sure they have all the information they need about their particular cancer type and its treatment.

occupational therapists – they help people manage day-to-day activities, arranging for them to receive any special equipment they need to adapt to being back at home after cancer treatment. They also provide information and support to enable people to get back to work or education.

speech and language therapists – they work with people who have speech difficulties, or problems swallowing following cancer treatment.

palliative care nurses – they provide advice about managing advanced symptoms at any stage of the cancer journey so people can continue with their normal activities. They also support people with cancer and their families towards the end of their life and help to give them a dignified and peaceful death in the place of their choice.

Macmillan Social workers and family support workers

£82,717 could pay for a Macmillan social worker or family support worker for three years. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

(After the initial funding period, our partner organisations, such as the NHS or local authorities, continue to fund Macmillan professionals. See the Working with other health and social care professionals fact sheet for more information.)

£27,925 could pay for a Macmillan social worker or family support worker for a year. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£2,327 could pay for a Macmillan social worker or family support worker for a month. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£537 could pay for a Macmillan social worker or family support worker for a week. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£107 could pay for a Macmillan social worker or family support worker for a day. They work with community and social services agencies to help people manage the social and


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practical problems of living with cancer.

£15 could pay for a Macmillan social worker or family support worker for an hour. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

Please note: these costs are the full cost of employing a Macmillan social worker or family support worker (including on-costs such as national insurance and travel costs). The costs shown do not represent their salaries.

Macmillan One to One Support Workers

Macmillan One-to-One support is a major project that is piloting new ways of providing one-to-one support for people with cancer across the UK. One-to-One support for people living with a cancer diagnosis might best be understood as a service that supports the person across the whole cancer pathway, based on the intensity and nature of person’s needs, in order to improve quality of care and patient experience in a cost effective way. The 4 new roles that have been introduced are: Macmillan Cancer Support Worker, Macmillan Nurse Primary Care, Macmillan Nurse Community Care and Macmillan Complex Case Manager.

Complex Case Manager: £53,021 could pay for a Macmillan Complex Case Manager for a year, helping people

living with cancer across the whole pathway receive the support they need.

£4,418 could pay for a Macmillan Complex Case Manager for a month, helping people living with cancer across the whole pathway receive the support they need.

£1,020 could pay for a Macmillan Complex Case Manager for a week, helping people living with cancer across the whole pathway receive the support they need.

£204 could pay for a Macmillan Complex Case Manager for a day, helping people living with cancer across the whole pathway receive the support they need.

£27 could pay for a Macmillan Complex Case Manager for an hour, helping people living with cancer across the whole pathway receive the support they need.

Macmillan Cancer Support Worker: £27,267 could pay for a Macmillan Cancer Support Worker for a year, helping people

living with cancer across the whole pathway receive the support they need.

£2,272 could pay for a Macmillan Cancer Support Worker for a month, helping people living with cancer across the whole pathway receive the support they need.

£524 could pay for a Macmillan Cancer Support Worker for a week, helping people living with cancer across the whole pathway receive the support they need.


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£105 could pay for a Macmillan Cancer Support Worker for a day, helping people living with cancer across the whole pathway receive the support they need.

£15 could pay for a Macmillan Cancer Support Worker for an hour, helping people living with cancer across the whole pathway receive the support they need.

Macmillan Nurse Primary Care and Macmillan Nurse Community Care: £42,906 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community

Care for a year, helping people living with cancer across the whole pathway receive the support they need.

£3,575 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a month, helping people living with cancer across the whole pathway receive the support they need.

£825 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a week, helping people living with cancer across the whole pathway receive the support they need.

£165 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a day, helping people living with cancer across the whole pathway receive the support they need.

£24 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for an hour, helping people living with cancer across the whole pathway receive the support they need.

Macmillan Electronic Holistic Needs Assessment (e-HNA)

A Holistic Needs Assessment (HNA) is a process of gathering information from the patient and/or carer in order to inform discussion about how to provide personalised care for the patient. The HNA supports the whole person and analyses physical, emotional, spiritual, social and practical concerns. This helps to develop an individual care plan. Macmillan Cancer Support has developed an electronic version of this tool (the electronic-Holistic Needs Assessment) in order to make the process more straightforward and less time consuming for all involved.

£400 could pay for a new Macmillan electronic-Holistic Needs Assessment (e-HNA) iPad to enable the individual to undertake the e-HNA.

£500 could cover the cost of the license fee for a month for a Healthcare Trust to use the e-HNA tool and its associated software

£11,000 could cover all the start up costs for a Healthcare Trusts to implement the e-HNA package


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Macmillan Physical Activity Schemes (including Walking for Health)

Macmillan funds physical activity services across the UK, using the NHS physical activity care pathway ‘Let’s Get Moving’ as an overarching framework to support someone to become active in an activity of their choice at an intensity that is right for them. It is recommended that each service provides behaviour change support for a minimum of 12 months, in order to support people to make a sustainable change to their physical activity levels. Activities could range from going to the gym, a dance class or joining a Walking for Health walk. Walking for Health is an England-wide scheme that offers free, short and accessible group walks for everyone and provides people living with cancer an opportunity to be active for free with others.

Physical Activity Schemes:

£15,440 could cover the running costs of a small physical activity scheme in a rural area for a year.

£390 could cover the costs for a person to attend a small physical activity scheme in a rural area for a year.

£36 could cover the costs for a person to attend a small physical activity scheme in a rural area for a month.

£55,568 could cover the running costs of a large physical activity scheme in an urban area for a year.

£396 could cover the costs for a person to attend a small physical activity scheme in an urban area for a year.

£36 could cover the costs for a person to attend a small physical activity scheme in an urban area for a month.

Cancer environmentsWe know that the design of buildings can have an impact on the way people feel and respond to treatment. Macmillan helps to fund the design, construction and furnishing of cancer care centres. We also provide furniture, decoration and fittings to create a relaxing and healing environment.

Between £200,000 and £600,000 could pay for a new chemotherapy suite in a local hospital.

Between £3 million and £7 million could pay for a new oncology and outpatient unit in a hospital.

Please note: Macmillan may not fund the full costs of these environments, as they are often developed in partnership with other organisations.


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Information and support When you’re affected by cancer, having the right kind of information and support, at the right time, is essential. That’s what Macmillan provides. We offer up-to-date cancer information written by specialists to help people make informed choices about their treatment and care and to take away some of the fear. We offer practical advice and solutions for the everyday problems that can arise from living with cancer. We also offer vital emotional support – somewhere to turn when people affected by cancer need to chat or share their experiences.

Macmillan Cancer Information and Support Services

Building a Macmillan information centre

Macmillan funds the design, construction and furnishing of hospital and community-based cancer information and support centres.

A visit to a cancer information and support centre provides people affected by cancer with the chance to ask questions and talk through their concerns with specialist staff and trained volunteers. The centres hold booklets and leaflets about cancer and information on financial support. Many centres have benefits advisers available to help and some offer complementary therapies too.

Between £2 million and £3.5 million could pay for a new large Macmillan information and support centre.

Around £700,000 could pay for a new medium-sized Macmillan information and support centre.

Around £100,000 could pay for a new small Macmillan information and support centre.

Running a Macmillan information centre

£50,998 could pay for a Macmillan Information and Support Manager for a year.

£27,875 could pay for a Macmillan Information and Support Assistant for a year.

£93,547 could help run a large Macmillan information and support centre for a year.

£52,200 could help run a small Macmillan information and support centre for a year.

£7,796 could help run a large Macmillan information and support centre for a month.

£4,350 could help run a small Macmillan information and support centre for a month.

£1,799 could help run a large Macmillan information and support centre for a week.

£1,004 could help run a small Macmillan information and support centre for a week.


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£360 could help run a large Macmillan information and support centre for a day.

£201 could help run a small Macmillan information and support centre for a day.

£45 could help run a large Macmillan information and support centre for an hour.

£25 could help run a small Macmillan information and support centre for an hour.

Macmillan information Pods, Spaces and Points

Macmillan Information Pod

Around £40,000 could pay for a fully-kitted out Macmillan Information Pod, including build costs, IT equipment, furniture and décor. The Pod is an enclosed space within a larger area where confidential information and support can be given to people affected by cancer. For example, the Pod might be found in a hospital waiting area or library.

£3,600 could pay for a Macmillan Information Pod to be stocked with the information resources it needs to support people affected by cancer for a year. These resources would include booklets, guides, directories and leaflets.

Macmillan Information Space

Between £15,000 and £20,000 could pay for a fully-kitted Macmillan Information Space, including build costs, IT equipment, furniture and décor. The Space is a partitioned and furnished area within a larger area where information and support can be given to people affected by cancer. For example, the Space might be found in a hospital waiting area or library.

£3,600 could pay for a Macmillan Information Space to be stocked with the information resources it needs to support people affected by cancer for a year. These resources would include booklets, guides, directories and leaflets.

Please note: images and photos of the Pod and Space are available from the Cancer Environments team.

Macmillan Information Point

£3,000 could pay for the build costs of a Macmillan Information Point. The Point allows people to easily access Macmillan information resources.

Macmillan information professionals


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£34,875 could pay for a Macmillan cancer information and support specialist for a year. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£2,906 could pay for a Macmillan cancer information and support specialist for a month. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£671 could pay for a Macmillan cancer information and support specialist for a week. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£134 could pay for a Macmillan cancer information and support specialist for a day. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£19 could pay for a Macmillan cancer information and support specialist for an hour. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

Please note: The costs shown are the full cost of employing a Macmillan cancer information and support specialist (including on-costs such as national insurance and travel costs). They do not represent their salaries.

Macmillan information resources

£3,600 could keep a typical Macmillan information and support centre stocked with all the information resources it needs to support people affected by cancer for a year. These resources would include booklets, guides, directories and leaflets.

£300 could keep a typical Macmillan information and support centre stocked with all the information resources it needs to support people affected by cancer for a month. These resources would include booklets, guides, directories and leaflets.

£69 could keep a typical Macmillan information and support centre stocked with all the information resources it needs to support people affected by cancer for a week. These resources would include booklets, guides, directories and leaflets.

£14 could keep a typical Macmillan information and support centre stocked with all the information resources it needs to support people affected by cancer for a day. These resources would include booklets, guides, directories and leaflets.

£2.90 could pay for a Macmillan Organiser for one person. The Macmillan Organiser is designed to help people with cancer keep track of treatments, make notes and find appropriate information and support.


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£2 could keep a typical Macmillan information and support centre stocked with all the information resources it needs to support people affected by cancer for an hour. These resources would include booklets, guides, directories and leaflets.

The cancer guide

£50 could pay for 96 copies of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment and the help available.

£15 could pay for 28 copies of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment, and the help available.



52p could pay for a copy of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment, and the help available.

70p could pay for an audio CD version of The cancer guide. This could help a person with sight loss or visual impairment, or who understands spoken English but doesn’t read it, receive the cancer information he or she needs.

Other resources

£1,429 could pay for the production of a master audio version of our Coping with fatigue booklet and an additional 850 copies of it. We know that people suffering from extreme fatigue also value our information resources in audio format.

£822 could pay for a suite of four videos on chemotherapy to be translated into British Sign Language to help people affected by cancer who have hearing loss and use British Sign language to communicate.

£85 could pay for a booklet about cancer, its treatment or aspects of living with cancer in Easy Read format. This uses simple language and illustrations for anyone who finds it difficult to read our standard booklets, such as people with learning disabilities, or people whose first language isn’t English.


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£12.50 could pay for 25 copies of our most popular booklet, Help with the cost of cancer – each one potentially helping a person affected by cancer understand the benefits and financial help they could access.

£12 could pay for 50 copies of our Lost for words: how to talk to someone with cancer booklet. This booklet is one of our most popular resources as people can worry about what to say to others about their own or the others’ cancer diagnosis.

£2.20 could pay for a copy of our Your life, your choices booklet to be tailored to cover the different legal and healthcare systems across England and Wales, Scotland and Northern Ireland. This is a resource to help people plan ahead for their future care. It provides information on important matters such as granting Lasting Power of Attorney, making choices about care, making a will and planning a funeral.

£1.38 could pay for a copy of Talking to children when an adult has cancer.

60p could pay for a copy of our Looking after someone with cancer booklet.

57p could pay for a set of three booklets on healthy eating and managing diet for someone experiencing eating problems after they’ve received a cancer diagnosis.

53p could pay for a copy of our How are you feeling: the emotional effects of cancer booklet.

50p could pay for a copy of our most popular booklet, Help with the cost of cancer – potentially helping a person affected by cancer understand the benefits and financial help they could access.

41p could pay for a range of eight flyers encouraging early diagnosis. They describe the signs and symptoms of more common cancers, and are now available in eleven languages.

27p could pay for a copy of our Coping with fatigue booklet. This was our second most ordered resource.

18p could pay for a copy of our Getting travel insurance booklet.

13p could pay for a copy of our What to do after cancer treatment ends: ten top tips booklet. This leaflet helps people get the support they need to lead as full and healthy a life as possible following treatment for cancer.

7p could pay for a copy of our Money worries leaflet. This features information about how we can help with financial difficulties by giving advice on benefits and information on Macmillan Grants.

Macmillan Mobile Information and Support Service


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Our Macmillan Mobile Cancer Information and Support Service tours the UK throughout the year, offering free, confidential information and support to people in their communities. The service has grown considerably and the team currently work across four mobile units, two indoor pop-up info centres, in addition to further outreach work, including presentations, stands and workshops with community groups and workplaces. Anyone is welcome to drop in to one of our units, whether they have a cancer diagnosis, are visiting on behalf of a friend or relative, or are worried about cancer. The units are staffed by Macmillan cancer information and support specialists who can offer a wide range of information and support tailored to a person’s individual needs.

£357,118 could pay for one of our Macmillan Mobile Cancer Information and Support Services for an average of ten months of the year. In this time, the centre, on average, will enable us to reach or support 14,164 people.

£35,712 could pay for one of our Macmillan Mobile Cancer Information and Support Services for an active month. In this time, the centre, on average, will enable us to reach or support 1,416 people.

£2,398 could pay for one of our Macmillan Mobile Cancer Information and Support Services for a day – reaching and supporting, on average, 95 people.

£23 could pay for a person to receive quality information and support from our Mobile Information and Support team – either with our mobile centres or through a wide range of community, college and workplace visits.

Some Macmillan regions may not have a mobile centre currently in operation. Please check with the relevant Macmillan region before using this data.

Macmillan Support Line (0808 808 00 00)

Our support line is staffed by cancer support specialists. They are here for everyone affected by cancer, whatever they need. They can answer questions about cancer types and treatments, provide practical and financial support to help people live with cancer, and are there if someone just wants to talk.

In 2014, we spent approximately £5.3 million to operate our Macmillan Support Line phone service. In this time, our cancer support specialists answered 149,312 calls and emails from people who wanted questions answered, needed practical or financial support, or just wanted to chat.

£445,068 could operate our Macmillan Support Line phone service for a month. In this time, our cancer support specialists could answer 12,443 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£102,708 could operate our Macmillan Support Line phone service for a week. In this time, our cancer support specialists could answer 2,871 calls and emails from people


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who want questions answered, need practical or financial support, or just want to chat.

£20,542 could operate our Macmillan Support Line phone service for a day. In this time, our cancer support specialists could answer 574 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£1,712 could operate our Macmillan Support Line phone service for an hour. In this time, our cancer support specialists could answer 48 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.1

In 2014, it cost £35.77 for our Macmillan Support Line phone service to deal with each call or email it received.

Macmillan website (support sections)

Our website features high-quality cancer information, an online community where people can chat and support each other, and information on how Macmillan and other organisations can provide emotional, practical and financial support. In 2014, these support sections helped more than 4 million people in the UK.

Emotional and Practical Support

Self Help and Support Groups

Meeting other people with similar experiences can be invaluable when you’re affected by cancer. Self-help and support groups offer the chance for people to talk to others who really understand how they are feeling.

There are all sorts of groups you can get involved in. Some support people from a specific community or with a particular type of cancer, while others help carers and loved ones. And all give members a chance to meet up and chat in a safe environment – whether that’s about treatment or last night’s television.

Lots of groups are also based around activities, with gardening, photography and swimming being just a few of the hobbies bringing people together. As well as being a place where you can get anything off your chest, self-help and support groups can be about enjoying life and making friends.

£370 could pay for the hire of a room for a year so a cancer self-help and support group could hold regular meetings.

1 This figure is for an average hour; more people are helped during the phone service’s peak hours.Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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£250 could pay for the production of a cancer self-help and support group’s quarterly newsletter for one year. This newsletter could help a group to keep in touch with its members, make them feel part of the group and encourage them to get support.

£250 could pay for a cancer self-help and support group to set up its own website. The group could then use the website to promote itself, list the dates of meetings and encourage members to keep in touch and chat online.

£115 could pay for production of leaflets and posters that a cancer self-help and support group could use to promote itself and attract new members.

£75 could pay for a mobile phone and some start-up credit for a cancer self-help and support group which would help the members to keep in touch.

£50 could pay for a speaker to deliver a talk (for example, about cancer symptom management) to a self-help and support group.

£40 could help a cancer self-help and support group hold their first meeting.

£30 could pay for a member of a cancer self-help and support group member to travel to a national networking event.

£25 could pay for a member of a cancer self-help and support group to go on a social event with other support group members.

£10 could help a cancer self-help and support group provide refreshments to people attending one of their meetings.

Macmillan Direct Volunteering Schemes

Macmillan Direct Volunteering Schemes are volunteer-led schemes which help people affected by cancer with their emotional & practical support needs, with volunteers helping out in a variety of ways, from one off basic needs such as driving someone to hospital through to providing longer term practical and emotional support.

£12,000 could pay for the development and support of a Macmillan Direct Volunteering Scheme for one year to support people affected by cancer in the community.

£2,000 could cover the costs for the training, expenses and safety systems for ten volunteers for a year to ensure that the Macmillan Direct Volunteering Scheme is well run, maintained and provide the best support available for people affected by cancer.

Financial support


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Macmillan benefits advisers (face-to-face)

In 2014 we estimate that Macmillan benefits advisers working in communities secured over £181.4 million in benefits for people affected by cancer.

Every £100 we spend on a face-to-face benefits adviser helps people affected by cancer claim £2,345 in benefits they are entitled to.

Every £10 we spend on a face-to-face benefits adviser helps people affected by cancer claim £234.50 in benefits they are entitled to.


On average, every person who receives benefits advice from a face-to-face benefits adviser will be told that they can claim £2,532 a year in benefits that they are not currently claiming.

Macmillan Welfare Rights Team (via Macmillan Support Line)

It’s always preferable to talk about our phone service as a single service. However, if you only need to talk about the service delivering financial support, please use the figures below.

£1,262,907 could operate the welfare rights element of our phone service for a year. In this time, our cancer support specialists could, on average, deal with 20,117 individual cases and help secure £51.7m in unclaimed benefits.

£105,242 could operate the welfare rights element of our phone service for a month. In this time, our cancer support specialists could, on average, deal with 1,676 cases and help secure £4,308,333 in unclaimed benefits.

£24,287 could operate the welfare rights element of our phone service for a week. In this time, our cancer support specialists could, on average, deal with 387 cases and help secure £994,231 in unclaimed benefits.

£4,857 could operate the welfare rights element of our phone service for a day. In this time, our cancer support specialists could, on average, deal with 77 cases and help secure £198,846 in unclaimed benefits.

£405 could operate the welfare rights element of our phone service for an hour. In this time, our cancer support specialists could, on average, deal with six cases and help secure £16,571 in unclaimed benefits.

£63 could pay for our phone service’s cancer support specialists to help one person claim the benefits they are entitled to.


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Every £100 we spend on our phone service could lead to our cancer support specialists helping people affected by cancer claim £4,092 in benefits they are entitled to.

Every £10 we spend on our phone service could lead to our cancer support specialists helping people affected by cancer claim £409 in benefits they are entitled to.


On average, every person who receives benefits advice from our cancer support specialists over the phone will be told that they can claim £2,762 in benefits that they are not claiming.

Macmillan Financial Guidance Service

The Macmillan Financial Guidance Service provides personalised information and guidance on financial matters including pensions, insurance, mortgages and financial planning. In 2014 we estimate that the Macmillan Financial Guidance Service identified over £2.9m in financial gains for people affected by cancer.

£320,211 could run the financial guidance service for one year, our financial guidance experts could help 4,682 individual cases helping to secure £2.9 million financial gain.

£26,000 could pay for one financial guide for the year helping 585 individuals with their financial planning and claiming on their pensions and insurance.

£6,157 could pay to run the financial guidance service for a week, helping over 910 individual cases.

£68.39 could pay for a financial guide to help one person with their personal finances. Our biggest financial gain we identified for one individual last year was £350,000.

Macmillan Grants

Macmillan Grants help people with cancer to meet costs that can arise from the condition and its treatment.

In 2014 around 33,011 people received Macmillan Grants totalling £9.9 million.

In 2014 the average Macmillan Grant was around £300 per person.

Some cancer treatments can leave people feeling the cold more acutely. Every day more than 40 people receive heating grants from Macmillan so they can keep the heating on


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when they really need to.

£185 could pay for a Macmillan Grant that helps a person living with cancer heat their home when they really need to.

The cost of travelling to hospital for regular treatment can have a serious impact on a family’s finances. Last year, Macmillan helped 6,300 people with the cost of hospital travel.

£140 could pay for a Macmillan Grant that would make a significant contribution to the cost of a person’s travel to hospital for cancer treatment.

£84 could pay for a Macmillan Grant that buys fresh bedding for a person who is dealing with nausea, night sweats or incontinence because of their cancer treatment.

A holiday can provide a much-needed break from cancer treatment and hospital appointments. In 2014 Macmillan helped over 2,200 families enjoy some precious time together.

£270 could pay for a Macmillan Grant that helps a family affected by cancer take a holiday and enjoy precious time together.

£57 could pay for a Macmillan Grant that buys a good quality liquidiser for someone who can't eat solid food as a result of their cancer or treatment.

£62 could pay for a Macmillan Grant that enables a person with cancer to purchase a microwave oven. This will make the preparation of food easier when they are experiencing treatment-related tiredness and fatigue.

People with cancer can experience changes in body shape and size. Badly fitting clothes are uncomfortable and can also be a constant reminder of their illness. Every day Macmillan gives around 46 people a clothing grant, helping them feel better about the way they look.

£145 could pay for a Macmillan Grant that buys new clothes for someone experiencing a change in weight or body shape while undergoing cancer treatment, helping them feel better about the way they look.

Please note: The examples listed above are based on average award values during 2014. A grant recipient may also receive help for more than one grant item or service.

Learning and development

Macmillan is committed to providing people affected by cancer with the tools they want and need. As well as helping people living with cancer, we also help carers, families, communities Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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and professionals. To do this we offer a comprehensive range of courses, workshops and learning toolkits.

£180,000 could pay for a two-day conference for 350 Macmillan professionals. At the conference, the professionals would have the opportunity to network, share innovations and learn about new developments in cancer care.

£5,000 could support a multi-disciplinary community of professionals, bringing them together to share expertise and work on joint projects.

£2,500 would enable a Macmillan Professional to work with a qualified coach to develop their skills and improve their effectiveness in their role.

£450 could pay for a Macmillan professional to attend an advanced course in pain and symptom control. This would help the professional provide better advice to people with cancer on how to control their symptoms and deal with the pain caused by treatment.

£400 could pay for a grant for a Macmillan professional so they can buy much needed specialist equipment for people with cancer.

£35 could pay for a Health Professional to attend a specialised conference on approaches to cancer treatment, run by Macmillan.

£50 could pay for a manual to help a trainer run a course or workshop for people who want to use their cancer experience to improve cancer care.

£50 could pay for a person affected by cancer to attend a Health and Wellbeing event, providing them with skills to improve the management of these areas in their lives.


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Appendix – “Shopping list” of costs in descending order

All the information below is from the The cost of Macmillan services fact sheet. What we’ve done is put all the values from the fact sheet into descending order and added some extra ones as well. Hopefully this will make it even easier for you to use the cost of our services in your communications.

Also, please remember that many of your audiences will not understand what support our services provide. For example, people will not always know the difference between a Macmillan nurse and an NHS nurse. Therefore, always try to include an explanation of the service you’re talking about in your communication.

£7 million

Between £3 million and £7 million could pay for a new oncology and outpatient unit in a hospital.

Around £5.3 million could operate our Macmillan Support Line phone service for a year. In this time, our cancer support specialists could answer 149,312 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£5 million

Between £2 million and £3.5 million could pay for a new large Macmillan information and support centre.

Around £2.7 million could operate our phone service for six months. In this time, our cancer support specialists could answer 74,656 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

Around £2 million could pay for 40 Macmillan nurses for a year, helping people living with cancer and their families receive essential medical, practical and emotional support.

Around £1.3 million could operate the welfare rights element of our phone service for a year. In this time, our cancer support specialists could, on average, deal with 20,117 individual cases and help secure £51.7m in unclaimed benefits.

Around £1.04 million could pay for two million copies of The cancer guide. This Macmillan booklet helps people diagnosed with cancer, and their families, understand more about cancer, its treatment, and the help available.


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£1 million

Around £800,000 could pay could pay for 15 Macmillan physiotherapists for a year. By using special exercise or massage therapy, they help patients improve their mobility and regain any muscle function lost as a result of their cancer or its treatment.

Around £700,000 could pay for a new medium-sized Macmillan information and support centre.

Between £200,000 and £600,000 could pay for a new chemotherapy suite in a local hospital.

£500,000

£445,068 could operate our Macmillan Support Line phone service for a month. In this time, our cancer support specialists could answer 12,443 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£420,000 could pay for 15 Macmillan social workers or family support workers for a year. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£357,118 could pay for one of our Macmillan Mobile Cancer Information and Support Services for an average of ten months of the year. In this time, the centre, on average, will enable us to reach or support 14,164 people.

£320,211 could run the financial guidance service for one year, our financial guidance experts could help 4,682 individual cases helping to secure £2.9 million financial gain.

Around £300,000 could pay for six Macmillan pharmacists for a year. They prepare drugs and dispense medicines prescribed by doctors, oncologists or nurses for the treatment of cancer. They also provide information for patients and their families.

£250,000

£180,000 could pay for a two-day conference for 350 Macmillan professionals. At the conference, the professionals would have the opportunity to network, share innovations and learn about new developments in cancer care.

£159,063 could pay for a Macmillan nurse for three years, helping people living with cancer and their families receive essential medical, practical and emotional support.

£105,242 could operate the welfare rights element of our phone service for a month. In this time, our cancer support specialists could, on average, deal with 1,676 cases and help secure £4,308,333 in unclaimed benefits.

£102,708 could operate our Macmillan Support Line phone service for a week. In this time, our cancer support specialists could answer 2,871 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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£100,000

Around £100,000 could pay for a new small Macmillan information and support centre.

£93,547 could help run a large Macmillan information and support centre for a year.

£82,717 could pay for a Macmillan social worker or family support worker for three years. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£55,850 could pay for two Macmillan social workers or family support workers for a year. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£55,568 could cover the running costs of a large physical activity scheme in an urban area for a year.

£53,021 could pay for a Macmillan nurse for a year, helping people living with cancer and their families receive essential medical, practical and emotional support.

£53,021 could pay for a Macmillan Complex Case Manager for a year, helping people living with cancer across the whole pathway receive the support they need.

£52,200 could help run a small Macmillan information and support centre for a year.

£52,000 could pay for 100,000 copies of The cancer guide. This Macmillan booklet helps people diagnosed with cancer, and their families, understand more about cancer, its treatment, and the help available.

£50,998 could pay for a Macmillan Information and Support Manager for a year.

Around £47,000 could help run a large Macmillan information and support centre for six months

£42,906 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a year, helping people living with cancer across the whole pathway receive the support they need.

£50,000

Around £40,000 could pay for a fully-kitted Macmillan Information Pod, including build costs, IT equipment, furniture and décor. The Pod is an enclosed space within a larger area where confidential information and support can be given to people affected by cancer. For example, the Pod might be found in a hospital waiting area or library.

£35,712 could pay for one of our Macmillan Mobile Cancer Information and Support Services for an active month. In this time, the centre, on average, will enable us to reach or support 1,416 people.


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£34,875 could pay for a Macmillan cancer information and support specialist for a year. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£30,000

£30,000 could pay for the build costs of 10 Macmillan Information Points. The Points allow hundreds of people to easily access Macmillan information resources.

£27,925 could pay for a Macmillan social worker or family support worker for a year. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£27,875 could pay for a Macmillan Information and Support Assistant for a year.

£27,267 could pay for a Macmillan Cancer Support Worker for a year, helping people living with cancer across the whole pathway receive the support they need.

£26,511 could pay for a lymphoedema specialist for six months. Lymphoedema is a condition that causes swelling of the limbs, as a consequence of their cancer or its treatment. Our specialists provide therapy that includes massage, bandaging, exercises and skincare and supports people to self-manage their condition wherever possible.

£26,000 could pay for one financial guide for the year helping 585 individuals with their financial planning and claiming on their pensions and insurance.

£24,287 could operate the welfare rights element of our phone service for a week. In this time, our cancer support specialists could, on average, deal with 387 cases and help secure £994,231 in unclaimed benefits.

£20,542 could operate our Macmillan Support Line phone service for a day. In this time, our cancer support specialists could answer 574 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£20,000

Between £15,000 and £20,000 could pay for a fully-kitted Macmillan Information Space, including build costs, IT equipment, furniture and décor. The Space is a partitioned and furnished area within a larger area where information and support can be given to people affected by cancer. For example, the Space might be found in a hospital waiting area or library.

£15,592 could help run a large Macmillan information and support centre for two months.

£15,440 could cover the running costs of a small physical activity scheme in a rural area for a year.


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£14,530 could pay for five Macmillan cancer information and support specialist for a month. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£14,000 could pay for the development and support of a Macmillan Direct Volunteering Scheme for one year to support people affected by cancer in the community. The money would also cover the costs for the training, expenses and safety systems for ten volunteers for a year to ensure that the Macmillan Direct Volunteering Scheme is well run, maintained and provide the best support available for people affected by cancer.

£13,963 could pay for a Macmillan social worker or family support worker for six months. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£12,000 could pay for the development and support of a Macmillan Direct Volunteering Scheme for one year to support people affected by cancer in the community.

£11,000 could cover all the start up costs for a Healthcare Trusts to implement the e-HNA package.

£10,000

£8,836 could pay for two Macmillan speech and language therapists for a month. They work with people who have language or speech difficulties, or problems swallowing, following surgery or radiotherapy.

£7,796 could help run a large Macmillan information and support centre for a month.

£7,000 could pay for 10,000 audio CD versions of The cancer guide. This could help thousands of people with sight loss or visual impairment receive the cancer information they need.

£6,157 could pay to run the financial guidance service for a week, helping over 910 individual cases.

£5,000

£5,000 could support a multi-disciplinary community of professionals, bringing them together to share expertise and work on joint projects.

£4,857 could operate the welfare rights element of our phone service for a day. In this time, our cancer support specialists could, on average, deal with 77 cases and help secure £198,846 in unclaimed benefits.

£4,418 could pay for a Macmillan nurse for a month, helping people living with cancer and their families receive essential medical, practical and emotional support.


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£4,418 could pay for a Macmillan Complex Case Manager for a month, helping people living with cancer across the whole pathway receive the support they need.

£4,350 could help run a small Macmillan information and support centre for a month.

£3,600 could keep a Macmillan information and support centre1 stocked with all the information resources it needs to support people affected by cancer for a year. These resources would include booklets, guides, directories and leaflets.

£3,575 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a month, helping people living with cancer across the whole pathway receive the support they need.

£3,424 could operate our phone service for two hours. In this time, our cancer support specialists could answer 96 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.

£3,000 could pay for the build costs of a Macmillan Information Point. The Point allows people to easily access Macmillan information resources.

£2,906 could pay for a Macmillan cancer information and support specialist for a month. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£2,600 could pay for 5,000 copies of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment and the help available.

£2,500

£2,500 would enable a Macmillan Professional to work with a qualified coach to develop their skills and improve their effectiveness in their role.

£2,398 could pay for one of our Macmillan Mobile Cancer Information and Support Services for a day – reaching and supporting, on average, 95 people.

£2,272 could pay for a Macmillan Cancer Support Worker for a month, helping people living with cancer across the whole pathway receive the support they need.

£2,040 could pay for 10 Macmillan palliative care nurses for a day. They help terminally ill people and their families or carers cope with the diagnosis and support them so they can continue with their normal activities.

£2,000 could cover the costs for the training, expenses and safety systems for ten volunteers for a year to ensure that the Macmillan Direct Volunteering Scheme is well run, maintained and provide the best support available for people affected by cancer.

1 This includes Macmillan Information Pods, Macmillan Information Spaces and Macmillan Information Points.Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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£1,799 could help run a large Macmillan information and support centre for a week.

£1,712 could operate our Macmillan Support Line phone service for an hour. In this time, our cancer support specialists could answer 48 calls and emails from people who want questions answered, need practical or financial support, or just want to chat.1

£1,500 could keep five typical Macmillan information and support centres2 stocked with all the information resources they need to support people affected by cancer for a month. These resources would include booklets, guides, directories and leaflets.

£1,429 could pay for the production of a master audio version of our Coping with fatigue booklet and an additional 850 copies of it. We know that people suffering from extreme fatigue also value our information resources in audio format.

£1,020 could pay for a Macmillan nurse for a week, helping people living with cancer and their families receive essential medical, practical and emotional support.

£1,020 could pay for a Macmillan Complex Case Manager for a week, helping people living with cancer across the whole pathway receive the support they need.

£1,004 could help run a small Macmillan information and support centre for a week.

£1,000

£825 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a week, helping people living with cancer across the whole pathway receive the support they need.

£822 could pay for a suite of four videos on chemotherapy to be translated into British Sign Language to help people affected by cancer who have hearing loss and use British Sign language to communicate.

£671 could fund a Macmillan cancer information and support specialist for a week. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£537 could pay for a Macmillan social worker or family support worker for a week. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£524 could pay for a Macmillan Cancer Support Worker for a week, helping people living with cancer across the whole pathway receive the support they need.

£5001 This figure is for an average hour; more people are helped during the phone service’s peak hours.2 This includes Macmillan Information Pods, Macmillan Information Spaces and Macmillan Information Points.Questions about living with cancer? Call the Macmillan Support Line free on 0808 808 00 00 or visit macmillan.org.ukMacmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). A company limited by guarantee.Registered company in England and Wales (2400969) and the Isle of Man (4694F). Registered office: 89 Albert Embankment, London SE1 7UQ.

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£500 could cover the cost of the license fee for a month for a Healthcare Trust to use the e-HNA tool and its associated software

£450 could pay for a Macmillan professional to attend an advanced course in pain and symptom control. This would help the professional provide better advice to people with cancer on how to control their symptoms and deal with the pain caused by cancer treatment.

£416 could pay for 800 copies of The cancer guide – one for every person who will be diagnosed with cancer today. This Macmillan booklet can help them and their families understand more about cancer, its treatment and the support available.

£405 could operate the welfare rights element of our phone service for an hour. In this time, our cancer support specialists could, on average, deal with six cases and help secure £16,571 in unclaimed benefits.

£400 could pay for a grant for a Macmillan professional so they can buy much needed specialist equipment for people with cancer.

£400 could pay for a new Macmillan electronic-Holistic Needs Assessment (e-HNA) iPad to enable the individual to undertake the e-HNA.

£396 could cover the costs for a person to attend a small physical activity scheme in an urban area for a year.

£390 could cover the costs for a person to attend a small physical activity scheme in a rural area for a year.

£370 could pay for the hire of a room for a year so a cancer self-help and support group could hold regular meetings.

£360 could help run a large Macmillan information and support centre for a day.

£300 could pay for an average Macmillan Grant.

£300 could keep a typical Macmillan information and support centre1 stocked with all the information resources it needs to support people affected by cancer for a month. These resources would include booklets, guides, directories and leaflets.

£270 could pay for a Macmillan Grant that helps a family affected by cancer take a holiday and enjoy some precious time together.

£250


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£250 could pay for the production of a cancer self-help and support group’s quarterly newsletter for one year. This newsletter could help a group to keep in touch with its members, make them feel part of the group and encourage them to get support.

£250 could pay for a cancer self-help and support group to set up its own website. The group could then use the website to promote itself, list the dates of meetings and encourage members to keep in touch and chat online.

£204 could pay for a Macmillan nurse for a day, helping people living with cancer and their families receive essential medical, practical and emotional support.

£204 could pay for a Macmillan Complex Case Manager for a day, helping people living with cancer across the whole pathway receive the support they need.

£201 could help run a small Macmillan information and support centre for a day.

£185 could pay for a Macmillan Grant that helps a person living with cancer heat their home when they really need to.

£165 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for a day, helping people living with cancer across the whole pathway receive the support they need.

£145 could pay for a Macmillan Grant that buys new clothes for someone experiencing a change in weight or body shape while undergoing cancer treatment, helping them feel better about the way they look.

£140 could pay for a Macmillan Grant that would make a significant contribution to the cost of a person’s travel to hospital for cancer treatment.

£134 could fund a Macmillan cancer information and support specialist for a day. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£115 could pay for production of leaflets and posters that a cancer self-help and support could use to promote itself and attract new members.

£107 could pay for a Macmillan social worker or family support worker for a day. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£105 could pay for a Macmillan Cancer Support Worker for a day, helping people living with cancer across the whole pathway receive the support they need.

£100


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Every £100 we spend on a face-to-face benefits adviser helps people affected by cancer claim £2,345 in benefits they are entitled to.

Every £100 we spend on our phone service could lead to our cancer support specialists helping people affected by cancer claim £4,092 in benefits they are entitled to.

£85 could pay for a booklet about cancer, its treatment or aspects of living with cancer in Easy Read format. This uses simple language and illustrations for anyone who finds it difficult to read our standard booklets, such as people with learning disabilities, or people whose first language isn’t English.

£84 could pay for a Macmillan Grant that buys fresh bedding for a person with cancer who is dealing with nausea, night sweats or incontinence because of their cancer treatment.

£75 could pay for a mobile phone and some start-up credit for a cancer self-help and support group which would help the members to keep in touch.

£69 could keep a Macmillan information and support centre1 stocked with all the information resources it needs to support people affected by cancer for a week. These resources would include booklets, guides, directories and leaflets.

£68.39 could pay for a financial guide to help one person with their personal finances. Our biggest financial gain we identified for one individual last year was £350,000.

£63 could pay for our phone service’s cancer support specialists to help one person claim the benefits they are entitled to.

£62 could pay for a Macmillan Grant that enables a person with cancer to purchase a microwave oven. This will make the preparation of food easier when they are experiencing treatment-related tiredness and fatigue.

£57 could pay for a Macmillan Grant that buys a good quality liquidiser for someone who can't eat solid food as a result of their cancer or treatment.

£50

£50 could pay for 96 copies of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment and the help available.

£50 could pay for a manual to help a trainer run a course or workshop for people who want to use their cancer experience to improve cancer care.

£50 could pay for a speaker to deliver a talk (for example, about cancer symptom management) to a self-help and support group.


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£50 could pay for a person affected by cancer to attend a Health and Wellbeing event, providing them with skills to improve the management of these areas in their lives.

£45 could help run a large Macmillan information and support centre for an hour.

£40 could help a cancer self-help and support group hold their first meeting.

£36 could cover the costs for a person to attend a small physical activity scheme for a month.

£35.77 could pay for our Macmillan Support Line phone service to deal with one enquiry via phone or email.

£35 could pay for a Health Professional to attend a specialised conference on approaches to cancer treatment, run by Macmillan.

£30 could pay for a member of a self-help and support group member to travel to a national networking event.

£27 could pay for a Macmillan nurse for an hour, helping people living with cancer and their families receive essential medical, practical and emotional support.

£27 could pay for a Macmillan Complex Case Manager for an hour, helping people living with cancer across the whole pathway receive the support they need.

£25

£25 could help run a small Macmillan information and support centre for an hour.

£25 could pay for a member of a cancer self-help and support group to go on a social event with other support group members.

£24 could pay for a Macmillan Nurse Primary Care or Macmillan Nurse Community Care for an hour, helping people living with cancer across the whole pathway receive the support they need.

£23 could pay for a person to receive quality information and support from our Mobile Information and Support team – either with our mobile centres or through a wide range of community, college and workplace visits.

£19 could fund a Macmillan cancer information and support specialist for an hour. This would mean more people affected by cancer would have someone to answer their questions and talk to about their concerns.

£15 could pay for a Macmillan social worker or family support worker for an hour. They work with community and social services agencies to help people manage the social and practical problems of living with cancer.

£15 could pay for 28 copies of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment,


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and the help available.

£15 could pay for a Macmillan Cancer Support Worker for an hour, helping people living with cancer across the whole pathway receive the support they need.

£14 could keep a Macmillan information and support centre1 stocked with all the information resources it needs to support people affected by cancer for a day. These resources would include booklets, guides, directories and leaflets.

£12.50 could pay for 25 copies of our most popular booklet, Help with the cost of cancer – each one potentially helping a person affected by cancer understand the benefits and financial help they could access.

£12 could pay for 50 copies of our Lost for words: how to talk to someone with cancer booklet. This booklet is one of our most popular resources as people can worry about what to say to others about their own or the others’ cancer diagnosis.

£10


£10 could help a cancer self-help and support group provide refreshments to people attending one of their meetings.

£10 could pay for 37 copies of our Coping with fatigue booklet. This is our second most ordered resource.

£10 could pay for 19 copies of our How are you feeling: the emotional effects of cancer booklet. This talks about the different emotions a person may experience following a diagnosis of cancer, including worry, anxiety, anger and sadness.

£10 could pay for 77 copies of our What to do after cancer treatment ends: ten top tips booklet. This includes sections on how the treatment works, when and how it is given, and possible side effects.



£5


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Every £5 we spend on face-to-face benefits advice services helps people affected by cancer claim £117.25 in benefits they are entitled to.

£2.90 could pay for a Macmillan Organiser for one person. The Macmillan Organiser is designed to help people with cancer keep track of treatments, make notes and find appropriate information and support.

£2.20 could pay for a copy of our Your life, your choices booklet to be tailored to cover the different legal and healthcare systems across England and Wales, Scotland and Northern Ireland. This is a resource to help people plan ahead for their future care. It provides information on important matters such as granting Lasting Power of Attorney, making choices about care, making a will and planning a funeral.

£2 could keep a Macmillan information and support centre1 stocked with all the information resources it needs to support people affected by cancer for an hour. These resources would include booklets, guides, directories and leaflets.

£2 could pay for 4 copies of our most popular booklet, Help with the cost of cancer – each one potentially helping a person affected by cancer understand the benefits and financial help they could access.

£2 could pay for 4 copies of our Looking after someone with cancer booklet.

£2 could pay for 7 copies of our Coping with fatigue booklet. This is our second most ordered resource.

£1.38 could pay for a copy of Talking to children when an adult has cancer.

£1.20 could pay for 2 copies of our Looking after someone with cancer booklet.

£1.08 could pay for 4 copies of our Coping with fatigue booklet. This is our second most ordered resource.

£1

£1 could pay for 2 copies of our most popular booklet, Help with the cost of cancer – each one potentially helping a person affected by cancer understand the benefits and financial help they could access.



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70p could pay for an audio CD version of The cancer guide. This could help a person with sight loss or visual impairment receive the cancer information they need.

60p could pay for a copy of our Looking after someone with cancer booklet.

57p could pay for a set of three booklets on healthy eating and managing diet for someone experiencing eating problems after they’ve received a cancer diagnosis.

53p could pay for a copy of our How are you feeling: the emotional effects of cancer booklet.

52p could pay for a copy of The cancer guide. This Macmillan booklet can help someone recently diagnosed with cancer, and their families, understand more about cancer, its treatment, and the help available.

50p

50p could pay for a copy of our most popular booklet, Help with the cost of cancer – potentially helping a person affected by cancer understand the benefits and financial help they could access.

41p could pay for a range of eight flyers encouraging early diagnosis. They describe the signs and symptoms of more common cancers, and are now available in eleven languages.

27p could pay for a copy of our Coping with fatigue booklet. This was our second most ordered resource.

20p

18p could pay for a copy of our Getting travel insurance booklet.

13p could pay for a copy of our What to do after cancer treatment ends: ten top tips booklet. This leaflet helps people get the support they need to lead as full and healthy a life as possible following treatment for cancer.

10p

7p could pay for a copy of our Money worries leaflet. This features information about how we can help with financial difficulties by giving advice on benefits and information on Macmillan Grants.


thecostofmacmillansservicesfactsheet2015 web viewthis fact sheet tells you how much it costs to...

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