ALVIN DAYExecutive Director

Sales EmpowermentInstitute

STEVEN BURCHManaging Director

Quaestus Consulting Limited

Holmwood, LincombeDrive

JACK DUSSELDORPPresident – WorldSkills

International

BARRY MOLTZFounder

Shafran MoltzGroup

VANESSA THOMASWILLIAMS

Attorney-At-Law &Industrial Relations

Consultant Employers’Consultative Assn ofTrinidad & Tobago

MILTON PERKINSMHRM, SPHR, CPC

Senior DirectorWorkforce ConsultingSolutions – Agile* 1

K. BARRINGTONTHOMAS

Chief Servant / LifeCoach / Corporate

TrainerIncubator Caribbean

Focus Limited

May 5-8, 2011 Sunset Jamaica Grande Resort Ocho Rios, Jamaica

Theme: ReTHINK, ReNEW, Re-ALIGN...!

CHRIS CROSBYChris Crosby is a seasoned organizationaldevelopment practitioner with seventeen years ofinternal and external experience working atall levels of organizations. He possesses strongfacilitation skills, and a proven ability to help individuals, groups and organizations reach bottomline results. His expertise includes change management,leadership development, project management,assessment methodologies, process improvement,conflict resolution, team development, and other customtactical and strategic interventions.

MILTON PERKINSMHRM, SPHR, CPC Milton J. Perkins, is Agile•1’s Senior Director ofWorkforce Consulting Solutions. He is responsible fordeveloping and delivering workforce planning, organizational capability assessment, organizationaldevelopment, diversity and inclusion, HR Analytic,and change management solutions to Fortune 1000clients. Milton was also the Director of MemberServices, North Central Region, for the Society forHuman Resource Management (SHRM), and wasresponsible for facilitating strategic planning and providing advice and counsel to the Society’s volunteermembers and leaders. He was also responsible forleading the Diversity Panel as the Diversity CoreLeadership Area Champion. As a result of his industryexpertise, Milton has been selected to co-chair theSHRM/American National Standards InstituteWorkforce Planning Taskforce, charged with developingconsistent global HR standards and practices.

FITZ-GEORGE A. CARTYFitz- George Carty has over thirty years experiencein Operations and Technical Management in theManufacturing and Chemical ProcessingIndustries. He has training and hands-on experiencein Organizational Change Management, AdvancedBehavioural Science, Total Quality Management,Environmental Management and World ClassBusiness and Manufacturing Systems. He pioneeredthe development of both a Quality and anEnvironmental Management Department at AlcoaMinerals of Jamaica, and successfully introducedTotal Quality Management and World ClassBusiness Systems to an International Alumina Plant.

PATRICK STERLINGPatrick Sterling is the Human Resources Managerfor Carreras Limited, a 2009 JEF “Employer ofChoice”. He is an educator and Human Resourcesprofessional. For over fourteen (14) years he hassupported the Human Resource Management function in numerous organizations in the areas ofrecruitment and staff development in various industries.These include entities in fast food, insurance, manu-facturing, distribution and the telecommunicationssectors.

STEVEN BURCHSteven is the Senior Partner at Quaestus, a consultingfirm specializing in developing leadership throughoutorganizations. With a strong track record in workingwith boards and other senior teams, Steven providesexcellent facilitation skills and a good understandingof the complexity and ambiguity of leadership andteam working at all levels. He also facilitates andpresents at conferences, and is an author withKogan Page business publishers in the UK.

TERENCE FRATER, PhD.Terence Frater has over 30 years experience ofleading learning interventions in organizations andextensive experience teaching in the college anduniversity systems. Background includes providingstrategic planning and performance managementexpertise to public, private, and not-for-profit organiza-tions. Member of the Human Resources ProfessionalAssociation of Ontario and Education Chair of theToronto chapter of AIIM International.

THE HONORABLEPEARNEL CHARLESThe Honorable Pearnel Charles is the Minister ofLabor and Social Security. His political career startedin 1965 when he joined the staff of the BITU shortlyafter completing studies in Political Science in NewYork. His entire working life has been with the BITUand the Jamaica Labour Party. Now in his fifth termin Parliament, he is MP for North Central Clarendon.

FRANCK “ZANU”ADJISEGBEFranck, aka, Zanu, has been helping employersunderstand Image Development since 1999. Likeno other, he has the rare and unique ability tolead his participants to convert their weaknessesinto gainful action. Zanu says that the extent ofour individual creative abilities and potential aremade possible by the environment. Therefore,for employers to encourage high passion andproductivity at the workplace, they must learnhow to change the environment.

JENNIFER M. HALL, PhD.Jennifer Hall is the Vice-Dean – Faculty ofEducation and Liberal Studies at the University ofTechnology. She is also Programme Leader forthe MSc. in Workforce Education and Development.

WILLIAM W. LAWRENCE, PhD.William W. Lawrence has more than 25 years ofexperience as a business executive and industrialengineer. He provides strategic and operationsmanagement consultancy services to organizationsin both the private and public sectors. He hasserved as an adjunct professor at four universities.

S P E A K E R S

GILMORE CROSBYGilmore (Gil) Crosby has over Twenty-six years ofLeadership and Organizational Development experience, including management positions in fourorganizations, and sole proprietorship of a successfulconsulting business. He specializes in facilitatingcultural change in support of key organizational initiatives, especially technology implementation,cost reduction, productivity increases, and mergers.

GREGORY REIDGregory Reid – Attorney-at-Law, is currently theManaging Partner of the firm – Zaidie, Reid &Company. He works extensively in the areas ofIndustrial and Human Relations and has been aspecialist practitioner in Labour Laws for overtwenty-one years. Mr. Reid is a former chairmanof the Jamaican Bar Association StandingCommittee on Labour Laws.

DAVID COHEN, PhD.David Cohen is the founder of Strategic ActionGroup, Ltd. (in 1991) and today he is a principalconsultant with them. His passion is about aligningcompany people practices with the company cultureand the strategic business plan. He has beenspeaking on the topic of behavioural competenciesas a business tool aligned with the business strategyfor over 23 years. His work crosses all businesssectors.He is the author of “The Talent Edge”publishedby Wiley and Sons in 2001 and his book: “Inside theBox: Leading With Corporate Values to DriveSustained Business Success” was published byJossey-Bass, September, 2006.

FRANCIS WADEFrancis Wade is the founder and President of Framework Consulting. His firm focuses on solvinguniquely difficult people problems in Caribbeancompanies. Francis also teaches at the University ofPhoenix in their graduate school of business. Hewrites for the Jamaica Gleaner online, the TrinidadNewsday and several blogs.

TJERK (JACK) DUSSELDORPTjerk (Jack) Dusseldorp is the President ofWorldSkills International. He is the Chair of theDusseldorp Skills Forum and past Chair of theWorldSkills Australia Foundation. He has servedon the Boards of the NSW Technical and FurtherEducation Commission and the Australian StudentTraineeship Foundation. He headed up the Officeof Youth Affairs within the Department of thePrime Minister and Cabinet in the second HawkeGovernment.

DAVID ROBERTSDavid Roberts has over 39 years experience invarious sales positions in a number of countries.He has been resident in Jamaica for nearly 9years and his current role is as Director ofBusiness Development for Global Directories.who are the publishers of telephone directories for 15 Caribbean Islands. David has experience ina number of industries and held positions includingCommission Sales, Sales Management, SalesTraining, Telephone Sales and Senior Managementpositions.

VANESSATHOMAS WILLIAMSVanessa Thomas Williams is an Attorney at Law whospecializes in Industrial Relations and legal issuessurrounding employment. She is an IndustrialRelations Consultant and is currently engaged in private practice. Her professional work coversmanagement training in Industrial Relations, HumanResource Management Policy Design andImplementation, and Occupational Safety and Health Management. She has represented a range ofemployers in collective bargaining. Ms. ThomasWilliams is also a lecturer at the University of the WestIndies, St Augustine Campus.

MERRICK NEEDHAM Merrick Needham, Officer of the Order ofDistinction, Member of the Royal Victorian Order,has been Jamaica’s principal logistics, ceremonialand protocol consultant for some thirty years. Hewrites and lectures on protocol and related topics.This has included repeated training courses inJamaica and The Bahamas for senior governmentofficials and private sector executives, and inBarbados for senior officers of the CaribbeanDevelopment Bank. For several years he also lecturedto police officers from most CommonwealthCaribbean countries on aspects of State and MilitaryProtocol and Police procedure at ceremonial events.

SUZANNE JONESSuzanne Jones has been a professional Librarian for28 years. She has supervised a multi-generationaland multi-ethnic workforce, responding to the changinginformational needs on University campuses. Shehas been involved with conducting research regardingworkplace dynamics, including the effects of generational issues. Her research on generationalwork relations focuses on bridging conflicts by under-standing and appreciating generational differencestowards encouraging a more collaborative workplace.

JACQUELINE IRONSJacqueline Irons has had over 29 years experienceas a HR/IR Practitioner honed in the Distributive,Manufacturing Insurance and Hospitality Industries.She is currently, a Part-Time Lecturer at UWI &FIU.

S P E A K E R S

ANNA KASAFI PERKINS, PhD.Anna Perkins is the quality assurance officer on theMona Campus of the UWI. She offers consultancyservices in the areas of business and professionalethics and recently started her company, KasafiProfessional Services. She is an eclectic thinker/administrator/trainer and her first book entitled, “Justice as Equality: Michael Manley’s CaribbeanVision of Justice” is now available.

DANNY ROBERTSDanny Roberts is the Director of the Hugh LawsonShearer Trade Union Education Institute and a VicePresident of the Jamaica Confederation of TradeUnions. He is formerly Vice President of theNational Workers Union and President of the Unionof Clerical Administrative & Supervisory Employees.He received the National Honours - Commander ofthe Order of Distinction (CD) for his contribution toTrade Unionism.

ANDREW WYNTERAndrew Wynter is the Compliance and InvestigationsManager at Grace Kennedy and Co. Ltd. Prior tothis, he was the Risk and Governance Managerwith Hardware & Lumber where he was involvedin the areas of Loss Prevention, and Risk management. Andrew is Assistant RegionalVice President (ARVP) for the American Societyfor Industrial Security - Caribbean Region.

KALA FLEMING, PhD.Kala helps companies design and implement their CSR programs so that all stakeholders, not just shareholders benefit. This inclusive approach to CSRhas yielded significant bottom line returns for large fortune500 companies as well as small startups with limitedresources. She embraces a holistic approach to innovation and achieving aggressive goals and objectives.She has a strong background in strategic planning,research and project management. She excels at seeing the big picture, identifying gaps and managinginitiatives. Her experience spans utility, food and beverage, and non-profit industries.

PATRICIA HOLNESS PhD, C.D; J.P.Patricia Holness is a Leadership, PerformanceManagement and Strategic Planning Practitioner.Sheis a CEO of the Registrar General’s Department andhas lifted the profile of the Registrar General’sDepartment to the extent that in 2010 theOrganization of American States (OAS) not only designated the RGD Jamaica as having the “BestPractice” in the hemisphere, but has requested thatthe RGD Jamaica modernizes the Civil Registries ofthe OECS countries. Dr. Holness is an internationalspeaker on motivational topics.

ALLAN BALLAGHAllan Ballagh is Director - Technical and FurtherEducation (TAFE) Australia and Vice-President atRMIT University, a position held since November 2003.Prior to joining RMIT as a TAFE Project Director in1998, and later as Associate Director TAFE, Mr.Ballagh held a number of positions at the WesternMelbourne Institute of TAFE. Allan has a record ofleadership in developing and implementing approach-es to teaching and learning, professional develop-ment and the implementation of quality systems in theTAFE sector. He is RMIT’s nominee to the VictorianTAFE Association (VTA) CEO Council and a memberof the VTA HR/IR Standing Committee.

Allan is also a member of the Capital City LLEN (LocalLearning and Employment Network) ManagementCommittee and currently represents TAFE DirectorsAustralia (TDA) as a member of the FrameworkImplementation Action Group which oversees imple-mentation of the recomendations of the VET Productsfor the 21st Century report.

BARRY MOLTZBarry Moltz – Author and Motivational Speaker,has founded and run small businesses with a greatdeal of success for more than 15 years. After successfully selling his last operating business,Barry has branched out into a number of entrepre-neurship-related activities. He founded an angelinvestor group, an angel fund, and is a formeradvisory member of the board of the AngelCapital Education Foundation.

HENLEY W. MORGAN, PhD.Henley Morgan is a Managing Consultant withGlobal Management Solutions Limited andCaribbean Applied Technology Centre Limited.With over 20 years experience in the field, heis highly regarded in the Caribbean region as anEducation Administrator, OrganizationDevelopment Specialist, a Strategic Planner,and a Human Resource DevelopmentProfessional.

CHRISTOPHER BARNESChristopher N. Barnes is the ManagingDirector of the Gleaner Company of Jamaicaand has responsibilty for all activities of TheGleaner Group. He joined The Gleaner in2007 and served for three years as deputymanaging director. Prior to joining theGleaner , he worked for 10 years with AlcanInc. (now Rio Tinto Alcan) in Canada , USAand Europe. Christopher is currently a memberof the executive committee of MediaAssociation Jamaica Limited and also serveson the Economic Policy Committee of thePrivate Sector Organisation of Jamaica(PSOJ) and the board of Ocho Rios BeachLimited.

S P E A K E R S

ALVIN DAYAlvin Day – Motivational Speaker, is a Sales andPersonal Empowerment Coach and ExecutiveDirector of Sales Empowerment Institute. Hehas gained experience in every facet of thesales process. He has sold door-to-door, per-son-to-person, and to billion-dollar corporateclients. He has built displays on store shelves,and shaped corporate strategy in executiveboard rooms. When you want more than simplemotivation, you want Alvin Day. Alvin goes deeper,getting to the root causes of inactivity, procrastination,and fear, to help your people break through to power,confidence and action.

Alvin is author of the sales training book,Persuasion Power: Mastering the Science ofSuccessful Selling. He is also author of thePersonal Empowerment book – If CaterpillarsCan Fly, So Can I: Master the Seven UniversalLaws of Achievement and Prosperity.

ANNE CRICK, PhD.Anne P. Crick is a Senior Lecturer in OrganizationalBehaviour, Human Resource Management,Organizational Development and OrganizationalDesign. She is a former Head of the Departmentof Management Studies and the Centre forHospitality and Tourism Management located inNassau, Bahamas. She is also a former AssociateDean of the Faculty of Social Science. She is alsoa certified trainer in hospitality management andis a trained facilitator. Dr. Crick worked in severalof Jamaica's leading hotels as a manager and asa trainer before moving fully into academia. Inthose positions she developed quality standardsand established training programmes and schedulesthat enhanced the delivery of customer serviceand the quality of the work experience.

RICHARD HINESRichard, a Certified Fraud Examiner, is the Managerof the Fraud Prevention Unit at National CommercialBank (NCB) where he has been employed forthe past twenty eight years. A career banker byprofession, having worked in most of the Bank’score areas, locally and in the United Kingdom,Richard moved from being an Internal AuditOfficer in 1998, to concentrate fully on fraudprevention and investigation within the NCBGroup. He sits on the Jamaica Banker’sAssociation Anti Fraud Sub Committee and theJ.E.T.S. Anti Fraud Committee. Richard is also anInvestigator on the Electronic Fraud Task Forcerecently launched by the JCF’s Organized CrimeInvestigation Division, OCID.

S P E A K E R S

JOHN PILGRIMJohn Pilgrim is the Executive Director – The BarbadosProductivity Council. He is also the Author of severalpapers and booklets.

KENNETH BARRINGTONTHOMASTobago born and raised, K. Barrington Thomas ChiefServant / Life Coach / Corporate Trainer with IncubatorCaribbean Focus Limited, started his working life as ateacher in the Primary school system. He then enlistedas a Military Officer, and spent nine (9) years with theTrinidad and Tobago Defense Force (Regiment). He co-developed the Trinidad and Tobago Special Forces Unitwith his mentor Col. Selwyn Derrick, and commanded itfor its first seven (7) years of its existence. In his day, itwas rated as one of the finest special ops (jungle) unit inthe hemisphere. Under his leadership, he developedand ran successfully , the first Jungles Warfare Course inthe country’s history.

He went into corporate training, empowering persons inall walks of corporate and public sector life. His primaryfocus is now empowering, mentoring, and developingEntrepreneurial Leaders in Trinidad and Tobago, theCaribbean, and North America .

NOEL COWELL, PhD.Noel Cowell is a Senior Lecturer of EmploymentRelations in the Department of ManagementStudies at the University of the West Indies. Healso lectures in Industrial Relations in theDepartment of Management Studies. Dr. NoelCowell maintains that “to move forward, thethree major players in industrial relations: –Government, employers and the unions requirea strategic partnership”. His current researchinterest focuses on various aspects of the work-place relationships.

CONVENTION Flashback 2010

8:30 AM - 10:15 AMOpening Spectacular and KeynotePresentation

10:15 AM - 10:45 AM Coffee Break and EXPO Viewing

11:00 AM - 12:15 PM CONCURRENT SESSIONS Engaging Heart, Head and Spirit: how to win the battle for your employees' attention

Diversity in the Workforce:Managers’ nightmare or Dream..??

Rethinking and renewing leadership:How emotionally intelligent leaders can improve their impact on the organization

Flight or Fight – Employers’ Rights To Take Industrial Action Against Its Own Employees

12:15 PM - 1:45 PM LUNCH at Leisure

2:00 PM - 3:15 PM Wall Décor or Business tool: strategies for turning your core values into performance drivers for long-term success

Raving fan or exploited customer:a solutions-oriented approach to lasting sales relationships

9:30 AM - 12:30 PM Having everyone on board the BUS and moving in the same direction: getting goal alignment and inclusiveness right

From organizational Cinderella to valued business partner: how to get your HR strategies noticed and supported

Conflict or cooperation: turning performance problems into improvement opportunities

12:30 PM - 2:00 PMLUNCH at Leisure

1:15PM - 1:45 PMOrientation session for first-time participants

2:00 PM - 5:00 PMWhen honesty is ‘the best policy’ :techniques for handling tough and challenging conversations about employee performance

Technology Fraud: What Employers need to know

The Crisis of Trust and Transparency in the Jamaican Workplace: Fact or Fiction

5:30 PM - 7:00 PM Expo opening – (Soft Opening Ceremony)Viewing & Cocktails

5:30 AM - 6:30 AMSunrise HEALTH-Walk, Run, Jog

Day1S U P E R - S I Z E D T H U R S DAY

Thur. May 5 Fri. May 6Day2

5:30 AM - 6:30 AM“SIMPLY-SOY” Rise and Shine With Karell

8:30 AM - 9:45 AM GENERAL SESSIONCEO LEADERS’ FORUMSuccession Planning for business continuity and relevance: The Business ICONS’ guide for Executive succession

10:00 AM - 11:15 AM From transactional to transformational how leaders evolve along the continuum

Beyond salary increases: innovative and creative ways to keep your employees excited and energized

The devil is in the detail: how a task team can ensure the successful execution of your corporate events and meetings

How to prevent Smart-phones from Ruining your Company’s Productivity

11: 30 AM - 12:45 PMGenerational Diversity in the Workplace:Conflict or Collaboration

Agents of change or change of agents:how to lead rather than follow change

Staying above board: how to effectively take stock of your organization’s ethical climate

Industrial Relations and Human ResourceManagement working in harmony for improved labour management cooperation

Day2 Fri. May 6 Sat. May 7Day3

2:00 PM - 3:15 PM SALISES 50 / 50 – Mistrust – Confronting the Issue:the Key to Success.

Preventing is better than curing: how to arrest employee relations problems before they become contentious legal issues; lessons from Caribbean experiences.

3:45 PM – 5:00 PMEmployee Motivation and Engagement:The ‘KEY’ to Organizational Profitability

5:30 PM - 8:00 PM FRIDAY EVENING LYME

C E O S A T U R D A Y

8:30 AM - 11:30 AM

Praise & Worship and the “Word”

Closing KEYNOTE

Closing remarks

Departure

Sun. May 8Sat. May 7Day3C E O S A T U R D A Y

12:50 PM - 2:00 PM LUNCH at Leisure

1:00 PM - 2:00 PM • Luncheon for CEOs

2:15 PM - 3:30 PM Integrating profit and purpose: why buildingrespectful community partnerships can begood for your bottom line

Raising the profitability bar: lessons in successful strategy creation and execution ‘fromfour Jamaican companies

Integrating Academic Learning & Skills Traininginto the World of Work

Doing more with less in the Public Sector:Strategies for Productivity Improvement – A Barbadian Case Study

3:45 PM - 5:00 PM CLOSING GENERAL SESSIONWith Social Media, Customer Service is the New Marketing: Rethinking customer service in a 24/7 connected world

9:00 PM - 1:00 AM Saturday Night Party

Day4

World-class Entertainment

The Jamaica Employers’ Federation 2A Ruthven Road Kingston 10.

Tel: (876) 926-6762 / 906-8370 / 754-8446 Fax: (876) 968-4576 / 754-2132Toll-Free: 1-888-JEF-HELP, Convention Hotline: 754-8444Website: www.jamaicaemployers.com E-mail: info@jamaicaemployers.com

FOR NEWS VIEWS& INTERVIEWSAdvertise your products & services

• Saturday Night Party