Themes for the ACT KM Group

(Canberra Chapter)

An introduction to the discussionCanberra, 5 February 2002

Ron Robinson

Acknowledgment and Disclaimer:IP Australia supports my participation in ACT KM Forum. However, the views expressed are my views and should not be taken to be the views of IP Australia.

Objective

• use some of my own thoughts and input from others to present a framework for the discussion - and for the themes

• promote a discussion on the themesthe ACT KM Group should work with during 2002 and beyond

ACT KM Mission(as given on Yahoo Groups)

• ActKM is a learning community dedicated to building knowledge about public sector knowledge management.

• Our ultimate aim is to be a key source of public sector knowledge management knowledge

What we have been doing

• Monthly & Special Meetings– speakers present relevant theories or case studies

• Discussion on www– requests for information and help, – discussion of issues, – postings of papers & articles

• Conferences– case studies

• Co-ordination– Convenor and helpers

Four-part Framework• Professional development

– learn about KM Methods, tools, techniques, values

• Practice development– using KM to define strategy– using KM to manage & develop knowledge resources

• Recognition– location of KM in PS Agencies– identity of practitioners

• Coordination– nurturing the ACT KM Forum

Prof. Dev - Principles & Methods (Fahey List)

• Mentoring

• Training & Development

• A Knowledge Project

• A Knowledge Repository

• Communities of Practice

• Intermediary Roles

• Storytelling

• Collaboration

• Social Network Analysis

• Scenarios

• Knowledge Mapping

• Experiments

Prof. Dev - Methods, tools & techniques

(Robinson List)• Analysis of what we

know (ASHEN etc)• Business & Competitive

Intelligence• Future Scenarios• Alliances• Organisational

Capabilities• Organisational

Development

• Communities of Contributors

• Communities of Practice

• Cultural Fit & Cultural Development

• Learning Strategies

• Change Management

• ? Technology

Practice Development

What could / should be done(Business Intelligence System)

What skills would be neededWhat information would be needed(Knowledge Management Tools )

What is being doneWhat is being improved

(Performance Reports; Improvement Projects)

What know-how existsWhat info resources are available

(Skills Framework, Info Inventory)

Process & performance

People & knowledge

Start

A) KM in Strategy Development

B) Managing Knowledge Resources - see Methods, Tools etc

Recognition

• ActKM seeks recognition of - the improvement to the work of public

sector agencies that can be obtained by the use of Knowledge Management methods, tools and techniques; and

the role Knowledge Management practitioners have in explaining the methods, tools and techniques, applying them, and in helping other people use them.

Coordination(Nurturing our Group)

• Membership

• Meeting management

• Speakers & themes

• Conferences or workshops

• Sponsorship and support

• Communication - use of Yahoo Groups

• Reporting

• Governance

Summary: Four-part Framework

• Professional development– learn about KM Methods, tools, techniques, values

• Practice development– using KM to define strategy– using KM to manage & develop knowledge

resources

• Recognition– location of KM in PS Agencies– identity of practitioners

• Coordination– nurturing the ACT KM Forum

A new mission

• ActKM is a learning community• dedicated to building knowledge about

public sector knowledge management.

• ActKM seeks recognition of - the value of using knowledge

management methods, tools and techniques; and

the role of knowledge management practitioners.

The Australian Policy Cycle

from The Australian Policy Handbook, Bridgeman & Davis

consultation

coordination

decision

implementation

evaluationidentify issues

policy analysi

s

policy instruments