there’s a signpost up ahead - nih ocio › pm › pmc › presentations › ... · there’s a...
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There’s a signpost up ahead …recognizing and dealing with project warning signs January 12, 2011
J. LeRoy Ward, PMP, PgMP Executive Vice President
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There’s a signpost up ahead …recognizing and dealing with project warning signs January 12, 2011
J. LeRoy Ward, PMP, PgMP Executive Vice President
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Group Grope--The Modern Day “Bad News Bears”
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Warning signs--what do they really tell us?
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They tell us about the future..there are many ways to see the future
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And then, there’s “A Most Unusual Camera”
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And then, there’s “A Most Unusual Camera”
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And then, there’s “A Most Unusual Camera”
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Where did he go? Where would YOU go with this camera?
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To the race track, where else?
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How do PMs’ & organizations do it then?
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By looking in the rearview mirror at their troubled past!
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They provide a mechanism, or “help” to avoid future problems
Project health checks
Risk reviews
Project reviews
Project audits
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Our approach to “helping” people is critical
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Because “help,” like beauty, is in the eye of the beholder
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What a Project Health Check should not be seen as….
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Project Health Checks and Reviews
What warning signs do we look for?
How should we conduct the “exam”?
What do we do with the results?
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What warning signs do you look for?
Many, many lists
What list is right for you?
Signs categorized in 5 broad areas 1. Project control 2. Compliance 3. Business case validation 4. Risk issues 5. The “Human Factor”
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Project Control
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Project Control 1
Achievement of project tasks on time & to agreed quality
Actual project costs within those budgeted
Resources being allocated as planned
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Project Control 1
Achievement of project tasks on time & to agreed quality
Actual project costs within those budgeted
Resources being allocated as planned
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Compliance
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Compliance 2
Focus on process & deliverables and not on outcomes
What value does this have?
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ABB - Sweden
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ABB - Africa
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ABB - Ghana
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ABB – Ghana
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Validating the business case
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Validating the business case… or what were we thinking? 3
Projects done for many reasons Increase customer sat. Enhance efficiencies Avoid costs Increase revenue Bring new products to market
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Validating the business case… or what were we thinking? 3
Projects done for many reasons Increase customer sat. Enhance efficiencies Avoid costs Increase revenue Bring new products to market
Do we even have a business case?
Is the business case still valid?
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Risk Management
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A leap of faith, a chance, a calculated risk?
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Risk management process Risk response plan Top ten risks Risk reviews Issue management
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The Human Factor
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Everyone won’t get along all the time…but
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We should all be heading in the same direction.
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Let’s summarize…
Project control Compliance
Business case validation Risk issues
The “Human Factor”
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What categories would you add?
1. 2. 3. 4. 5.
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Conducting the “exam”
Who does it? PM for small projects Independent party for large,
complex projects
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Conducting the “exam”
Who does it? PM for small projects Independent party for large,
complex projects
When? Regular intervals End of milestone or major phase Occurrence of significant event
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What do we do with the results?
Report findings to: Project Manager Project Team Project Sponsor Steering Committee
Health Checks/Reviews result in “follow up” activity
May initiate full project evaluation
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When should we “pull the plug”?
• Business objectives can’t be met w/in time/cost/budget
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When should we “pull the plug”?
• Business objectives can’t be met w/in time/cost/budget
• Other alternatives have better ROI
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When should we “pull the plug”?
• Business objectives can’t be met w/in time/cost/budget
• Other alternatives have better ROI
• Business objectives have been OBE
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We’re sick of throwing money down a rat hole!
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Your “homework” assignment
Compare these categories and approaches for dealing with warning signs with those in your project In fact, do you have such guidance in your project?
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But life is funny….
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One last thought…
Project
warning signs
are all about
avoiding the
“imponderables”
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One last thought…
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One last thought…