there’s no accounting for good ethics…or is there? patricia j. harned, ph.d. chief executive...

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There’s No Accounting for Good Ethics…Or is There?

Patricia J. Harned, Ph.D.

Chief Executive Officer

Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

www.ethics.org | ©2015 Ethics & Compliance Initiative

What Do We Mean by Ethics?

• Ethics = a decision that impacts another person

• Most decisions have an ethics component:

o Procedures and controlso Accuracy of recordso Management of errorso Meeting financial obligationso Transparency of financial statementso Funding or cutting programso Employee supervisiono Treatment of colleagueso Personal use of time & information

Questions?

www.ethics.org | ©2015 Ethics & Compliance Initiative

Presentation Plan

• Current State of Workplace Ethics

• Drivers of Good Conduct in Organizations

• Telltale Signs

www.ethics.org | ©2015 Ethics & Compliance Initiative

About ECI• Leading the Movement for Responsible Organizations

o New ideas grounded in research o Best practice communityo Education and certification

• Comprised of:o Ethics Research Centero Ethics & Compliance Association o Ethics & Compliance Certification Institute

www.ethics.org | ©2015 Ethics & Compliance Initiative

• Longitudinal, cross-sectional study

• Implemented eight times since 1994

• Government data through 2007; 6,420 responses in 2013

• Dual mode: Online and phone (including cellular)

• Oversampling for companies with 90K+ employees

• Data weighted by: collection mode; age, gender, and education of respondent; company size

• Sampling error: +/- 1.2 percent at 95% confidence level

About the National Business Ethics Survey®

www.ethics.org | ©2015 Ethics & Compliance Initiative

The Current State of Workplace Ethics

www.ethics.org | ©2015 Ethics & Compliance Initiative

• In 2010, 11% of federal employees observed illegal or wasteful activities in their agency.

– 35% did not report the activity– 35% of incidents cost more than $100,000

• “I can disclose a suspected violation…without fear of reprisal.”

– 20% disagreed/strongly disagreed

Source: 2011, US Merit Systems Protection Board, Blowing the Whistle: Barriers to Federal Employees Making Disclosures

Fraud, Waste & Abuse in the Public Sector

www.ethics.org | ©2015 Ethics & Compliance Initiative

• 34% of US employees observed fraud, waste or abuse in their workplace during 2013.

• 8% observed some form of corruption.

-Source: ERC’s 2013 National Business Ethics Survey™

Fraud, Waste & Abuse in the Public Sector

www.ethics.org | ©2015 Ethics & Compliance Initiative

Observed Misconduct

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

Who Commits Misconduct?

53%

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

Who Commits Misconduct?

60%

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

Questions?

www.ethics.org | ©2015 Ethics & Compliance Initiative

Drivers of Good Conduct

www.ethics.org | ©2015 Ethics & Compliance Initiative

#1 Awareness of Standards & Resources

Industry Benchmark Data

-Source: ERC’s National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

#1 Awareness of Standards & Resources

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

Questions?

www.ethics.org | ©2015 Ethics & Compliance Initiative

#2 CultureMost managers think of themselves as ethical.

They are often perceived as ethically neutral or altogether unethical.Trevino, Hartman & Brown. (2000). California Management Review

www.ethics.org | ©2015 Ethics & Compliance Initiative

#2 Culture

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

#2 Culture

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

#3 Accountability

www.ethics.org | ©2015 Ethics & Compliance Initiative

Telltale Signs

www.ethics.org | ©2015 Ethics & Compliance Initiative

Signs of An Unhealthy WorkplaceVast Majority of Misconduct Committed by Individual “Bad Apples”

Strong Ethics Culture

Weak Ethics Culture

-Source: ERC’s 2013 National Business Ethics Survey™

www.ethics.org | ©2015 Ethics & Compliance Initiative

• Strong economy• Poor management practices• Lack of awareness of standards & resources• Employee feelings of pressure• Rumors of retaliation

Indicators of Ethics Risk

“Listen to the whispers and you won’t have to hear the screams.” Cherokee Proverb

www.ethics.org | ©2015 Ethics & Compliance Initiative

Questions?

www.ethics.org | ©2015 Ethics & Compliance Initiative

Upcoming Resources from ECINational Business Ethics Survey® Reports:

Generational differences & ethics Employee connection to culture (collective identity) Gender Differences & Tone at the Top National Business Ethics Survey® - Contracts Management Industry National Business Ethics Survey® - Internal Auditors Global Business Ethics Survey

Benchmarking Group Reports: Conflicts of Interest Anti-corruption Programs Working with Monitors Regulatory Intelligence

www.ethics.org | ©2015 Ethics & Compliance Initiative

For More Information

Pat Harned, Chief Executive Officer

[email protected]

www.ethics.org