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FUTURE LIBRARY UNCONFERENCE 2015 How can the Four Space Model inspire to transform libraries? Dokk1 Aarhus - Public Innovation Space 26. November 2015 Knud Schulz

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FUTURE LIBRARY – UNCONFERENCE 2015 How can the Four Space Model inspire to transform libraries? Dokk1 Aarhus - Public Innovation Space 26. November 2015 Knud Schulz

Knud Schulz

Manager of the Main Library in Aarhus

Daily work focus – transforming the Main Library to

“Urban Mediaspace” – Dokk1

Librarian and Master of Public Management

Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation

Member of the client group Urban MediaSpace Aarhus

Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates

[email protected]

www.slideshare.net

Knud Schulz November 2015

apx. 28.000 m2 incl. 18.000 m2 library space

Library Transformation: Libraries – the citizen's driving force for innovation

All people want to change something in their lives and to develop themselves and meet information and knowledge

Libraries are places where the general public can find inspiration and meet new ideas, either on their own within this public sphere, or in the company of others

Libraries support people with possibilities to make changes in their life

How do we sketch the future library transitioning to a space for citizens and community connections?

Knud Schulz November 2015 3

Agenda

The Change

4 space model

New Libraries

Prototyping Dokk1

Co-creation with the users

Partnership programming

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From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutrality Sensing

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, Create

The Change

6 Knud Schulz November 2015

The Knowledge Society

From libraries for books/medias

industial society

to libraries for man/human

networked/knowledge society

Knud Schulz November 2015 7

Force to switch thinking

New models

Use tools

Statements

Knud Schulz November 2015 8

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement Knud Schulz November 2015 9

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Knud Schulz November 2015 10

Inspiration space

The space for meaningful experiences that is to say experiences that move us

The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.

This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.

The inspiration space should make the user want to move beyond the usual choices and to come back.

The library space in itself may also be an experience and work as a stage for events and cultural arrangements.

The inspiration space especially supports realisation (cognition)/experience and innovation.

Knud Schulz November 2015 11

Knud Schulz November 2015 12

Digital media

Appearance Events

Individual concentration

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Reckognition/Experience

Empowerment

Knud Schulz November 2015 13

Learning space

Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge

Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs

Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities

Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.

Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.

The learning space especially supports realisation (cognition)/experience and empowerment.

Knud Schulz November 2015 14

15 Knud Schulz November 2015

Oplæsning

Billedbøger

Bogklubber Explore

Picture book

Reading aloud

Staging

Knud Schulz November 2015 16

Undervisning Kurser

Uformel læring Konsulta

Teaching Courses

Informal learning Consultations

Knud Schulz November 2015 17

Lektiecafé’er Vejlednin

One to one

Homework Guidance

Training Access to knowledge

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Empowerment

Involvement/Engagement Knud Schulz November 2015 18

Meeting space

An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves

Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary

In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings

This can take place both live and on the Internet in chatgroups, blogs or other social media.

The meeting space especially supports empowerment and engagement

Knud Schulz November 2015 19

Knud Schulz November 2015 20

Møder Diskussioner

Foredrag Debatter Samvær

Meetings

Lectures

Discussions

Debates Being together

The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Involvement/Engagement Knud Schulz November 2015 21

Performative space

Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture

Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops

The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.

Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.

The performative space especially supports engagement and innovation. Knud Schulz November 2015 22

Knud Schulz November 2015 23

Skriveværksteder

Experiment

Leg og læring

Workshops

Workshops Edutainment

Knud Schulz November 2015 24

Leg Spil

Gaming

Playing Gaming

Makerspace

Adaptive and innovative supporting spaces

libraries are changing from storing books to supporting citizens’ needs

innovation spaces for local communities

Knud Schulz November 2015 25

Libraries and urban development Model of the public library in urban development

Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science

26 Knud Schulz November 2015

New Libraries

Libraries are signs or symbols on development and innovation in the society

Drivers in city development

Add new stories about the towns

Arguments for new city engagements

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Knud Schulz November 2015 28

Urban Mediaspace - Aarhus Aarhus New Waterfront and Main Library

Mediaspace: Main Library and Citizens’ Services:

18.000 m2/190.000 ft2 Partners and network: 10.000 m2

/100.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000 m2

/1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the inner

city against flood Traffic regulation App.: 300 mill €

Project elements – Urban Mediaspace

29 Knud Schulz November 2015

30 Knud Schulz November 2015

Process - involve and co-create with the citizens

The processes with staff and citizens are a part of the change

Knud Schulz November 2015 31

Phototyping with Staff

Marie Ostergard/Dokk1/Aarhus/ Denmark 32 Knud Schulz November 2015

Prototyping with Tweens

Marie Ostergard/Dokk1/Aarhus/ Denmark 33 Knud Schulz November 2015

Public consultations

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media, families, meeting facilities, citizen’s services, CTS, acoustics, logistics, accessibility, indoor climate, administration, kitchen and cafe, wayfinding, visual identity, art, security, facades, materials, design, arrival area, AV/IT, dynamic surfaces, rental spaces, lighting, parking, concert spaces, children’s theater, etc.

Co-creation with the staff

Knud Schulz November 2015 35

Architect sketch

Knud Schulz November 2015 36

Development – from pentagon to square

Knud Schulz November 2015 37

year Activity involvement external Internal

2005 Development of vision broad X X

2006 Development of values broad X X

2007 Competition programme broad (X) X

2008 Competition phase narrow X X

2009-10 Building programme broad X X

2011 Project proposal medium (X) X

2012 Final project narrow X

2013-14 Interior decoration and furnishing

broad X X

2015 Furniture and IT broad X X

Co-operative Design Proces

Marie Ostergard/Dokk1/Aarhus/ Denmark 38 Knud Schulz November 2015

Knud Schulz November 2015

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Three Statements

Last responsible minute for decisions Inclusion and participation

Interdisciplinary Co-operation

The right team at the right time

Knud Schulz November 2015 40

Knud Schulz November 2015

Transformation Lab

The entrance – the former place for controlling the users

2-300 m2

New projects every 5-6 month

Bringing the traditional work fields of the library into the LAB

Developing new support of the users – depending on the room, the media, the connectivity and the competencies

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Knud Schulz November 2015

FictionLAB

NewsLAB

MusicLAB

ExhibitionLAB

DemocracyLAB

The Square 42

Knud Schulz November 2015

The library as a space – in the future?

The building supports the needs of the users

The building interacts with the surroundings and environment

The building acts adaptively

Flexibility is function

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Knud Schulz November 2015

Userdriven process

From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense

44

Grab a toolkit Global innovation model – faster to change

Partnership between Global Libraries/Bill and Melinda Gates Foundation

Chicago Public Libraries

IDEO

Aarhus Public Libraries

Knud Schulz November 2015 45

Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact!

46 Knud Schulz November 2015

Download: www.designthinkingforlibraries.com

47 Knud Schulz November 2015

The Vision Space for co-operation

Place for dialogue, knowledge, ideas and inspiration

Open informal learning space

A unique place for children and families

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New ways of defining the functionality

Flexibility is the functionality

Maximize unprogrammed space

Leave the media and mediaformats as the focus point in organizing the space

Focus the human needs og sociality – use the 4 space model

Knud Schulz November 2015 49

Focus planning interior

Supporting citizens different needs

Creating different surroundings

Space for activities/programms

Continuous flexibility – avoid permanent installations

Controlling the media stock

Modern industrial furnitures no design icons

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Interior plan

The interior planning reflects the 15 years experience from projects together with partners and users

Lots of discussions with both library professionels and other diciplines

Experiencies from DK and other countries

The result is an ’interior medley’

Partners/users are the key to continuous change

Knud Schulz November 2015 51

Interior plan

The inside of Dokk1 consist of 4 different areas with no sharp limits Citizens’ Service

Public space with info, meeting rooms, cafe, auditorium, popup/democracy area

Adult library with professionel support

Families and childrens library with professionel support

A perspective all over the services are to support the users to act on their own

The interior plan was finished just 4 months before opening

Knud Schulz November 2015 52

Level 1 - adult

4 space model Experience Discover Participate Create

Combined with a wide learning definition where learning take place in different kinds of environments

Users are active participants and the library space support their needs

Important: users can be on their own, together with others with or without contact – inclusion factor++

Knud Schulz November 2015 53

The Public Library of the Knowledge Society

D.Skot-HansenC.H. RasmussenH. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/EngagementKnud Schulz september 2014 10

Examples interior adult (1)

Urban office

Oases

Reading room

Support (learning)

Meeting space

Living room

Corner

Play Knud Schulz November 2015 54

Examples interior adult (2)

Knud Schulz Aarhus November 2015 55

Ramp

Transformation Lab

Project Labs

Study room

Education

Meeting room

Café

Examples interior adult (3)

Knud Schulz November 2015 56

Auditorium

The Square

’Alone’ together

Subject zones

Reflection

Citizens’ Service

Balcony workzone

Level 2 – Families/Children

Children are defined to 12 years incl. the limit where children want to be together with grownups. After 12 children define themself as teens/adult

Importent to design different zones where both childrens and their adults want to be together.

Knud Schulz November 2015 57

Principles for planning interior Families/Children

A space for children stimulating

Play

Experience

Learning

Knud Schulz November 2015 58

Examples interior Fam/child 0 - 3 years

Cushion

Castle

Reading

Breast feeding

The box

Cirkeline house

Big Lego

Knud Schulz November 2015 59

Examples interior Fam/child 4 - 8 years

Learning zone

Stage

Dress up

3D globe

Childrens lab

Eating zone

Reading caves

Experience ramp

Knud Schulz November 2015 60

Examples interior Fam/child 9 – 12 years

Tweens zone

Interaktive floor

Makerspace

Tweens lab

Learning zone

Gaming street

Auditorium

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Partnership with external organizations focus building cooperation with the users and the society A strategi for constant change

Renewing the user engagement and ownership

In-flow of competencies to the library

A community strategy

Political legitimacy

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Partner Process

Knud Schulz November 2015 63

Corner stones of partnerships in Dokk1

- Learning

- Stories

- Democracity

- Community space

- The Aarhus Cohorte

- Families and Children

(experience,play,learning)

Knud Schulz November 2015 64

Users are taking the control

Knud Schulz November 2015 65

Knud Schulz November 2015

A strategy for change in libraries address:

The need for rethinking the library

The need for a fusion between physical – virtual

Develop partnerships

Focus on innovation

Get new skills into the library and promote learning in the organization

Force users to dismiss the book as library brand

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