they're here! ar, vr & ai are revolutionizing the customer experience
TRANSCRIPT
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They'reHere!AR,VR&AIareRevolu5onizingtheCustomerExperience
BeckBesecker CEO
Marxent
Presented:September28,2016atRetail’sDigitalSummit
NeilPa5l,President,SoSwareGroup–Fluid,Inc
KimberlyGrabelSVP,Marke5ngSomaIn5mates
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15 years experience in commerce & retail
Based in NY & SF with 150 staff
Mission: make shopping more personal & profitable
Offer customer experience services & software
Select clients:
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RESULTS
75-80% Would use it again
2.3-2.5 out of 3 Experience Rating
5-6 Questions answered
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RESULTS
Average 2 Minute Session Time
65-70% Clickthrough
More Products Viewed
Lower Cart Abandonment
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AR, VR & The Customer Experience
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Why VisualCommerce™ 23
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Augmented & Virtual Reality are revolutionizing how & where high-end, configurable products are sold.
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AR EXPERIENCE
FINAL INSTALLED DECK
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BEFORE AFTER
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Three Cs – Airport Experience
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36
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35,000 times the power at 1/80th the cost
1.3 million times the power at 1/50th the cost
Phone-Based AR/VR PC-Based VR
…compared with the best VR system of 1993
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Kimberly Grabel, SVP Marketing, Soma IntimatesNeil Patil, President, Software Products Group, Fluid Beck Besecker, CEO, Marxent
Let’s Talk!