• Electronic Destination System for better signs and vision.

• Most importantly a Brand Name. • White and Red Colured Buses. • Driven by Smart and Clean Uniformed Drivers.• Quality Service to meet Passenger’s need. • Comfortable transport. • Reliability.• Safety.

RECENT DEVELOPMENTSFuture Direction of Citybus: • To increase the lines of operations to cover all

geographical areas in Kuwait. • Operate the international bus lines in a

consistent manner. • Expand the operation of leasing buses to the

Government and private sectors as well as to individuals.

• Establish modern bus terminals in key areas in Kuwait to provide totally integrated services

to passengers. Introduce a highly distinguished subscription system for passengers.

• Stay abreast with the latest international developments in public transport in order to introduce and benefit the Kuwait market from such developments through constant communications and visits to international

public transport companies. • Continue to coordinate with the applicable

government offices for the purpose of upgrading the public transport sector and create the required balance between such developments and the individual passenger requirements.

BRAND VALUESQuality PolicyProvide modern, efficient, environmental friendly and passenger-responsive public transport services.

Ensure regular and planned schedule of operations, maximising route coverage and minimising traffic congestions.

Offer a courteous, comfortable, prompt, safe and entertaining journey.

Continuously seeking to upgrade Citybus’ services based on passengers’ feedback.

Provide the best public transport service possible to passengers.

This quality policy and its aims will be filled by:-• Setting and surpassing world class bench marks• Using cutting edge technology for strategic

advantage• Citybus’ valuable employees and their “positive

attitude”.• High level connections across GCC• Continuous quality enhancement process - ISO

9001 2000 certified. • Change to a dynamic organised structure.

www.twgkw.com

Things you didn’t know aboutCITYBUS

The first privately owned transpor tation company in GCC Countries. Transported about 40 million passengers in the year 2007 and has a vision to expand the operations in GCC countries.

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