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This edition of FMA Online is proudly supported byHendry Group

Issue 40, Oct 2009September was a busy month for FMA Australia with AGMs being held in all branches, many of which Iwas pleased to present at. One of the aspects of my job that I enjoy the most is getting out to meet withmembers of the Association, in particular those dedicated members who nominate to be part of thebranch committees each year.

It goes without saying that much of FMA Australia’s branch activity would not be possible if it weren’t forthe time and commitment shown by these loyal volunteers, and I am once again heartened by the factthat we have some fantastic teams of people in place for the coming year. I’m sure we can again lookforward to a continuation in the high standard of events and other activities staged across Australia thisyear.

I would like to take this opportunity to thank those committee members who have this year steppeddown, for their unstinting efforts in furthering the objectives of the Association. Thanks in particular toRobert Iacono and Philip Gale, immediate past chairmen of the NSW and WA branch committeesrespectively. Both Robert and Philip have worked tirelessly over several years on behalf of FMA Australiaand I thank them both for their support and hard work.

I also congratulate the new NSW Chairman, Doug Collins, and the WA Chairman, David Chokolich, andwelcome all committee members across Australia. Please click here to access committee member lists for2009/2010.

Planning is well underway for FMA Australia’s national AGM, which will this year be held at the NationalPortrait Gallery in Canberra on Wednesday 25 November. The board of directors will be confirmed at theAGM and there are two positions to fill this year for which nominations will be requested in mid-October. Ifyou wish to be considered or would like to nominate a colleague then please ensure you look out for theemail which will be distributed soon. Nomination forms will also be available on the FMA Australia website,www.fma.com.au. I encourage as many members as possible to attend our national AGM and look forwardto seeing you there.

The FMA Australia annual report for the financial year 2008/09 will be available on the website prior to thenational AGM, so if you are unable to attend in person, you will be able to get a comprehensive overviewof the Association’s performance and activities over the year by downloading a copy.

Last month saw the announcement by Global FM of the first annual Global FM Awards for Excellence inFacility Management. The purpose of the awards program is to recognise FM operational excellence at aglobal level. Details of the program will be finalised later this month.

The awards aim to heighten awareness of FM excellence and also provide an opportunity for sharing bestpractices on a global basis. For more information please contact Teena Shouse onteena.shouse@feapc.com or visit the Global FM website, www.globalfm.org.

Until next time…David DuncanCEO

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CEO

Issue ContentsEdition Supporter

Edition Supporter: The Hendry Group and the evolution of BCA IllustratedMain Feature

An update on Disability Discrimination Act provisionsNew National OHS Laws released

Branch NewsFMA Australia Branch News

General NewsIntroducing Andrew Phillips - 2009 FMA Australia SA Branch Member of the YearFMA Australia Coming EventsAIRAH Pre-loved Building ConferenceMelbourne Forum - Carbon Reduction in the Built environmentCleanScene role in the recent dust storms wakeContec Recruitment tips for Job SeekersAIRAH Air Conditioning 101AIRAH: Carbon Detectives - Operation Energy Audit

Edition SupporterEdition Supporter: The Hendry Group and the evolution of BCA Illustrated

The Hendry Group is one of the Australian Building Codes Board (ABCB) third-partyproviders ensuring that building practitioners have a better understanding of theBuilding Codes of Australia (BCA) and the circumstances and situations in which theyshould be applied. While the Hendry Group’s online service, BCA Illustrated, iscontinually updated, there have been recent enhancements to the breadth and scope ofthe information provided.

Why the development of BCA Illustrated?Feed-back from their national building surveying offices suggested that because of the breadth ofinterpretations, and the need to determine whether the clause applied to their areas of interest for aparticular state or territory, building practitioners were having difficulty in interpreting the clauses of theBCA as it applied to their situation.

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In developing BCA Illustrated, the Hendry Group were able to include specific issues, explanations andover 3000 illustrations that explain the relevant issues involved for the clauses concerned. A particularclause may have one or more illustrations that provide a visual outline of what the clause entails and howit might apply in your situation. The Hendry Group have also recently added over 15,000 knowledgebaselinks which elaborate on information relative to each clause. BCA Illustrated covers both volumes of theBCA, with additional content.

Who might need the service?Anyone who needs to know BCA content, and who are in need of specific knowledgebase links (to providemore detailed information), would benefit from using BCA Illustrated. Specifically, building surveyors,architects, designers, facility managers, property managers and contract providers all need frequentaccess to the clauses in the BCA.

Key Features of the serviceAs BCA Illustrated includes the entire BCA, the Hendry Group have been able to layer their own additional

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content such as issues, illustrations, explanations and knowledgebase links on top of that base. BCAIllustrated explanations provide a thorough clarification of each clause. BCA Illustrated states an issuethat may arise from a clause and give a detailed written explanation and one or more illustrations to solvethe issue. This assists the user in having a better understanding of a clause. BCA Illustrated also providesinformation about associated clauses (related to the specific clause), further references that are relevant,and referenced knowledgebase links.

Trying to find the information you are after is simplified by BCA Illustrated’s efficient search engine. If youare unsure of exactly the right term you are after, the keyword search assists in narrowing down theinformation that you require.

BCA Illustrated’s 15,000 knowledgebase links enhance the content of each clause by providing informationabout definitions, statutory authorities, state acts and regulations, glossaries, manufacturers and buildingsuppliers’ products and services relative to a clause.

BCA Illustrated has the capability to print off each clause individually for use on site. Users are also ableto download each clause for use in reports, and email clauses off to clients or colleagues. Additionally,BCA Illustrated includes friendly URLs that enable BCA references to be included in the customer’s media.

Further DevelopmentIn response to their customer’s feedback the Hendry Group is committed to the ongoing improvement ofBCA Illustrated and they are currently in the process of engineering a downloadable version of theproduct. This would mean that an internet connection would not be needed to gain access to the clauses.Alternate content delivery mechanisms are also being explored, including mobile device capability such assmart phones, tablets and PDA. This means that building practitioners could have access to BCAIllustrated when on-site and out of reach of a computer. Having the BCA clauses on your mobile phone orPDA is a convenient alternative to carrying heavy text.

Free Trial availableThe Hendry Group encourage potential purchasers to undertake a 5 day free trial which allows them toevaluate its suitability for their specific requirements. This trial is available on the Hendry Group websiteat www.bcaillustrated.com.au which also includes additional information about the service.

Main FeatureAn update on Disability Discrimination Act provisions

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An update on Disability Discrimination Act provisionsResearched by WinterComms, this article draws substantially from material on the Australian BuildingCodes Board website, the NSW Government Heritage website, the Australian Human Rights Commissionwebsite, About the House magazine and others.

The Disability Discrimination Act (DDA)The Australian Government's Disability Discrimination Act 1992 (DDA) has been in effect since March1993. The DDA prohibits discrimination against people with a disability or their associates in a range ofareas including transport, education, employment, accommodation and premises to which the public isentitled to enter or use.

The DDA is complaints-based (as opposed to compliance-based) legislation. To date, the intent andobjectives of the DDA have not been supported by detailed technical requirements, so there is no clearway to ensure that a building complies with the DDA.

The Building Code of Australia (BCA)The BCA is developed and maintained by the Australian Building Codes Board (ABCB) on behalf of theAustralian Government and the State and Territory Governments of Australia, each of whom havestatutory responsibility for building control and regulation within their jurisdiction. The BCA is acomprehensive statement of the performance and technical requirements relevant to the design andconstruction of buildings and other related structures. The BCA is therefore a national code, administeredat a state and territory government level.

The BCA contains specific provisions for access to and within buildings, for people with a disability. TheBCA applies to building work on both new and existing buildings.

The ProblemThe need to review the relationship between the DDA and the BCA stems from the following:• The DDA contains intent and objectives but not the technical details of how to provide access for peoplewith a disability; • The current technical requirements of the BCA are not considered to meet the intent and objectives ofthe DDA; and • The existence of two legislative requirements in relation to access for people with a disability tobuildings, being the BCA and DDA, clearly gives rise to potential inconsistencies.

Put simply, the Disability Discrimination Act (DDA) makes it illegal to discriminate against a person on thebasis of their disability. It is not specifically about buildings, however it has an effect on buildings in whichthe design and construction prevents access by people with a disability, as the owners of those buildingsare deemed to be discriminating against people on the basis of a disability.

The DDA is philosophical in approach and:• is complaints based;• has no construction standards;• applies to actions of discrimination wherever they occur;• therefore, can apply retrospectively to both new and existing buildings, wherever the discriminationoccurs.

The 'access to buildings component' of the DDA is applied only to buildings that are available for thegeneral public to enter and use - as employees, patrons, customers or the general public.

Application of the DDA includes:• hospitality/accommodation buildings (hostels, B & Bs, hotels, motels, etc);• commercial buildings (office buildings, shopping centres, factory/warehouses etc);• health and aged care buildings (hospital, nursing home, aged care building etc);• assembly buildings (theatre/cinemas, places of worship, libraries, halls, courts etc)

Application of the DDA does not include:• a private dwelling house;• individual flats/units/apartments in a block of residential dwellings or a caretakersflat.

In April 2000, an amendment was made to the DDA to allow the Australian Government's Attorney-General to formulate 'Disability Standards for Access to Premises' (Premises Standard). DisabilityStandards will help to clarify accessibility requirements under the DDA.

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Standards will help to clarify accessibility requirements under the DDA.

The ABCB was requested by the Australian Government to develop proposals for a revised BCA, to enableit to form the basis of a draft Premises Standard. The ABCB established the Building Access PolicyCommittee (BAPC) to recommend changes to the BCA, to consult widely with industry and the community,and to provide advice to the ABCB on access-related issues. The BAPC includes representatives from thedisability sector, industry, design professionals, government, property owners, Local Government andBuilding Surveyors.

Through the BAPC and its Technical Working Group, the draft Premises Standard was developed with widestakeholder input to achieve a negotiated set of proposals for public comment. Once the PremisesStandard has been formulated, the BCA will be amended so that the technical details of each documentmirror each other. In future, compliance with the access provisions of the BCA will mean compliance withthe Premises Standard and hence the DDA.

On 2 December 2008, draft Disability (Access to Premises - Buildings) Standards, together with a numberof associated documents, were tabled in the House of Representatives. The Standards and documents canbe accessed at: www.ag.gov.au/premisesstandards.

The Government has referred the draft Premises Standards to the House of Representatives StandingCommittee on Legal and Constitutional Affairs and has asked the Committee to conduct consultations onthe draft Premises Standards and to report to Parliament in the first half of 2009, which it has done.

Progress towards a DDA Access to Premises Disability StandardWhile the definition of 'premises' in the DDA includes more than just buildings the Premises Standard willbe limited at this stage to those public areas actually covered by the BCA. Those parts of buildings or thewider built environment not covered by the BCA or proposed Premises Standard, such as service counterheights, some fixtures and fittings, public picnic areas and street furniture on the pavement will continueto be subject to the existing DDA provisions.

In addition the BAPC has identified a number of areas, such as accessible emergency egress and way-finding within buildings, which require further research before being finalised and which will therefore notbe included in this stage of the Premises Standard development.

Ensuring consistency between the BCA and DDA will provide benefits for all concerned:• Property owners and operators will have the surety of knowing that compliance with the new BCA willalso result in compliance with the relevant parts of the DDA. If a building complies with the new BCA, andby definition the Premises Standard, complaints of discrimination under the DDA will not be successful. • People with disabilities will have much better access, increased opportunities to participate in all aspectsof the community and the surety of knowing that access is consistent throughout Australia. • The service industry and small business community will have opportunities to access a broader marketand minimise the likelihood of discrimination complaints • Local Governments, designers, builders and those responsible for approvals and certification of buildingswill be much clearer about what is required to fulfil responsibilities under both building and anti-discrimination law.

When the new BCA and Premises Standard are completed all new buildings covered by the standard andthose parts of existing buildings undergoing renovation or change of use, and requiring development orbuilding approval, will have to comply with the new access requirements.

In some circumstances, however, full compliance for existing buildings undergoing renovation or change of

use may not be required if technical or cost issues are prohibitive at the time. In order to allow for this thePremises Standard will retain the provision for unjustifiable hardship defences in relation to existingbuildings.

The BAPC has been developing an Administrative Protocol to be adopted by all States and Territories to tryand address these questions of possible unjustifiable hardship.

An Administrative ProtocolAs stated earlier, the revised access provisions of the BCA and the Premises Standard will apply to all newpublic buildings. It will also apply to those areas of existing buildings undergoing new building work orchange of use where development and building approval is required by State or Territory legislation.

There will, however, always be questions about how to interpret the Alternative Solution provisions of the

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There will, however, always be questions about how to interpret the Alternative Solution provisions of theBCA. For existing buildings there will also be legitimate questions about whether or not a requirementmight involve an unjustifiable hardship. For example, some existing buildings may have been designedand constructed many years ago, and it may be simply impossible technically to meet the requirements ofthe revised BCA/Premises Standard in full.

Leaving these questions to individual interpretation or requiring legal action to resolve the matter doesnot appear to be appropriate or effective. For this reason the BAPC has also been working on drafting anAdministrative Protocol suitable to be used by State and Territory building control administrations, whichwill assist them in achieving the best possible resolution to these issues.

Under the Protocol, each State and Territory building regulation body adopting it would set up amechanism which would include an Access Panel, made up of people with relevant expertise, to deal witha number of issues including:1. Determining whether or not a proposed Alternative Solution meets the Performance Requirements ofthe revised BCA. This applies to both new buildings and existing buildings undergoing new work.2. Determining whether or not a requirement to fully comply with the revised BCA would result in anunjustifiable hardship for a particular development in an existing building.It is not proposed that the Protocol will form part of a Premises Standard, but it will be open to State andTerritory administrations to adopt voluntarily. The proposed Protocol will be released for public commentlater this year.

The Australian Human Rights Commission envisages the views of an Access Panel would be sought in anumber of circumstances, for example:

1. A Local Government may be approached by a developer who claims they could not meet the full BCArequirements in relation to the new building work on an existing building renovation because of severetechnical limits. In this case the Local Government or the developer may call on the expertise of theAccess Panel.

2. A building approval authority may require full BCA compliance in an existing building changing use, butthe building owner may feel providing full access would cause them an unjustifiable hardship at this pointin time. In this case the building owner may seek to approach the Access Panel.

3. A Council or private Building Surveyor might seek the views of an Access Panel when faced with anAlternative Solution to an access issue in a new or existing building.

People will continue to have the right to lodge a complaint with the Australian Human Rights commissionand the courts if they feel that an incorrect decision has been made by an Access Panel. It is expected,however, that the expertise used to apply the Protocol and the guidelines under which it will work willresult in decisions that are consistent with the DDA.

Inevitably when the new BCA and Premises Standard are adopted there will be a period when LocalGovernment and private certifiers generally will seek the guidance and support of Access Panels whenfaced with difficult questions as decisions by Access Panels will provide greater surety and protection.

The Australian Human Rights Commission expects, however, that as knowledge of the new requirementsgrows and decisions of Access Panels become widely available approval authorities will develop the skills

and confidence to make decisions without the need to refer to an Access Panel. This will be especially truein those Local Governments that have already established policies and procedures for dealing with currentclaims by developers.

House of Representatives Standing Committee on Legal and Constitutional Affairs ReportThe House of Representatives Standing Committee on Legal and Constitutional Affairs has made 19recommendations on the draft Disability (Access to Premises – Buildings) Standards, and they include:

Requiring access to the common areas of residential apartment blocks known as class 2 buildings inthe Building Code of Australia (BCA);Improving access and safety features on all stairways;clarifying and limiting some of the exemptions in the current the draft ;

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amending the objects of the premises standards to include a reference to dignified access for peoplewith a disability;giving the Disability Commissioner the power to investigate non-compliance with the premisesstandards; andensuring a timely and effective review process on the implementation of the standards.

The draft standards that the committee was asked to review did not include residential apartmentbuildings, but many of the 146 submissions that the enquiry received suggested that the premisesstandards should go back to the previous approach of including class 2 buildings, insofar as relating totheir common areas.

Commissioner Graeme Innes believed the adoption of the premises standards by the federal governmentshould also be accompanied by changes to the BCA to ensure consistency.

Keeping up to dateThe next few months are going to see a number of documents released for public comment. You can keepup to date on progress by regularly looking at the ABCB or HREOC web sites.ABCB http://www.abcb.gov.au/HREOC http://www.humanrights.gov.au/disability_rights/index.htmlParliament of Australia, House of Representatives website: www.aph.gov.au/laca

You can also register on the email mailing lists of either organisation.ABCB http://www.abcb.gov.au/content/mailinglist/HREOC http://www.humanrights.gov.au/disability_rights/contact/contact.html#emailyouReference materialABCB website: http://www.abcb.gov.au/index.cfm?objectid=73874801-28B9-11DE-835E001B2FB900AAAustralian Human Rights Commission website:http://www.hreoc.gov.au/disability_rights/buildings/update_0703.htmNSW Government Heritage website: http://www.heritage.nsw.gov.au/docs/bca&dda.pdfParliament of Australia, House of Representatives website: www.aph.gov.au/laca

Disclaimer: This article is intended as an information resource only, please make your ownenquiries before acting.

New National OHS Laws releasedby FMA Australia National Policy Advisor, Simon Morgan

Last week, the Commonwealth Government released an exposure draft of the model legislation for theharmonisation of Australia’s Occupational Health and Safety (OHS) laws.

At present, each state and territory has its own set of OHS laws, which creates a good deal of confusionand inefficiency, particularly for businesses that operate in multiple jurisdictions and have to comply withdifferent sets of obligations.

In July 2008, the Council of Australian Governments (COAG) agreed to move towards a uniform nationalapproach for OHS laws around Australia.

As a first step, it has been necessary to develop model legislation, which will then need to be passed byeach state and territory parliament. The states and territories have committed to passing legislation togive effect to the harmonisation by December 2011.

Safe Work Australia, a Commonwealth authority which came into being on 1 July this year, is responsiblefor overseeing the move to a harmonised national system. The model Act is intended to establish a clearframework for the operation of OHS laws in Australia, with the rights and obligations of all parties clearlyset out and serious penalties being imposed for non-compliance.

The model legislation and explanatory documentation is available from the Safe Work Australia website.The Commonwealth is accepting public comment on the model legislation until 9 November 2009.

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Safe Work Australia will analyse submissions and use public comments to make appropriate changesbefore recommending a final version of the model act to the Workplace Relations Ministerial Council(WRMC) in December.

Further detail about the content of the draft legislation will be included in the next edition of FacilityPerspectives magazine.

Branch NewsFMA Australia Branch NewsFMA Australia Victorian Branch News

12 Apostles, Great Ocean Road, Victoria

Vic Branch October News

On Friday 18th of September the Victorian Branch held their AGM at the RACV Club prior to the monthlyluncheon. I would like to thank all those who attended and supported the Victorian Branch. It was a greatopportunity to reflect on the past 12 months and look forward to the year ahead.

One of the official duties of the AGM is to receive nominations for the new committee. I would like tocongratulate the following FMA Australia members on the Victorian Committee; Anna Hardwick, BrentBoyd, Derek Wilson, Greg Burnham, Laurie Reeves, Lou La Delfa, Louise Rowe, Peter Starsunn, ToddWonnacott, Trish Ferrier and new members; Antoni Pisa, Bronwyn Edwards and Jonathon Vains.I would like to sincerely thank Jennifer Horvath and Mike Rowlands who are stepping down from theCommittee for their hard work and commitment over the past years.

The Victorian Committee is extremely focused and positive about the year ahead.

September Lunch Forum

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At our lunch forum held on 18th September, Stephen Ballesty, Sydney based Head of Advisory for RiderLevett Bucknall, presented on how FMs can achieve recognition as the foremost contributors to aproductive and sustainable built environment in a changing world. Stephen presented some of theindustry responses and what is happening in terms of FM recognition, education and research, here andabroad.

Stephen also introduced the new ‘ESD Operations Guide for Owners, Managers and Tenants’ released inAugust 2009, a development in which he was involved via representation of FMA Australia. This guideintroduces the key environmental issues relevant to the operation of existing office and public buildings inwhich facility managers have an important role to play. The guide outlines, particularly through its use ofcase studies, the value to owners and tenants in investing in skilled and effective facilities managementservices.

Charity

James Boyd, an outreach worker from Melbourne’s western regionfor Open Family Australia, spoke at our September lunch forumabout the issues facing young people who are at risk and living onthe streets.

A powerful video highlighted to the audience the plight of homelessyouth and the work that Open Family Australia does to reconnectthese young people back into the community.

James then spoke about how Outreach connects with young people,providing a level of trust and support to youth who have had verylittle positive adult guidance in their lives.

Many of the young people James works with frequent the streets after dark and alarge proportion of his work is going to hot spots such as train stations, parks andsquats during the night to meet and connect with young people. Once James has metwith a young person, he begins the slow process of working through their complexneeds to get them connected back into society and living more positive lives.

FMA Australia’s Victorian Branch is committed to helping to raise awareness and fundsfor Open Family Australia to help support its outreach work in Melbourne.

Upcoming EventsOctober Lunch - Friday 9th October

Concept to EnforcementMandatory Disclosure of Commercial Office Building Energy Efficiency

In December 2008 the Council of Australian Governments (COAG) released a concept report for a nationalscheme of Mandatory Disclosure of Commercial Building Energy Efficiency that proposed a stagedimplementation of the scheme, starting with commercial office buildings. The concept report indicates thatfrom 2010 all building owners will have to disclose a NABERS Energy rating when an office building ortenancy over 2000m2 is for sale or lease.

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tenancy over 2000m2 is for sale or lease.

What are the ordeals that you and your company may face when this legislation arrives and are youcapable of dealing with these challenges?

Please click here for more information and to register.

inForM - Thursday 15th October

inForM is back in Melbourne after the first successful round of events across Australia and is bigger andbetter than before! Continuing the tradition from the last Victorian event, inForM will be held at Loop Baron Meyers Place in the city - come along, enjoy a drink or two and meet other young FM professionals -you never know who may be there!

Please click here for more information and to register.

Spring Carnival Cocktail Party - Wednesday 28th October

Don’t miss out on this once-a-year special event and get into the spirit of racing season. Join us onWednesday 28 October for a spring carnival spectacular! This event was so successful last year that we’vedecided to host another one this year - the only difference is, this year’s event will be bigger and better!

Click here for more information and to register.

George StamasFMA Australia Victoria Branch Chair

FMA Australia SA Branch News

Statue of Sir Donald Bradman outside the Adelaide Oval

SA Branch October News

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SA Branch October News

Well here we are, twelve months since the last Branch AGM and I am sure you all agree time has reallyflown. The South Australia FMA Australia Branch has seen an increase in membership numbers over whathas been a difficult year for all. This is a very encouraging sign and I am sure as the economystrengthens, so will our membership following.

All branches of FMA Australia have just undergone their AGMs and the South Australia Branch was pleasedto welcome our CEO, David Duncan, and National Operations Manager, Carolyn Journeaux, to our AGM atthe Hotel Rockford.

David highlighted the year’s activities from a national perspective and outlined the vision for the nexttwelve months and beyond. We were all left with a better understanding of what the industry is facing andwe look forward to reading the annual report due out in late November.

David closed the meeting by thanking the outgoing chairman, Leah Nelson, and the committee for all theirhard work and dedication. He highlighted the excellent number of attendees at functions and the steadygrowth in membership. David then announced the new committee members for 2009/2010, at which timea call for the new chairman was sought. I am pleased to announce that the new committee is:

Carla Zub - Arts SA – ChairmanPeter Keys - GHDGraeme Dolman - ECHSuzy Donnellan - Programmed Facility ManagementLeah Nelson - ISS Facility ServicesAndrew Phillips - SA Research Development InstituteCraig White - Water Management Australia Pty LtdRoz White - Auditing Australia

My thanks to everyone for their support and I look forward to working with the committee and ourmembers to continue the growth of the South Australia Branch.

Please mark the following upcoming events in your diaries:

SA Branch Golf Day – Friday 23 OctoberTake a break and enjoy a day of golf and socialising at Mount Lofty Golf Club!Mount Lofty Golf Club’s 18-hole course and award-winning club house nestle in the picturesque PiccadillyValley, only 20 minutes from the Adelaide CBD via the Heysen tunnels and the Adelaide to Crafershighway.

Join us for a great networking opportunity and the welcome chance to let your hair down and socialisewith industry colleagues.

Click here for more information and to register.

Sponsorship opportunities are available for the SA branch golf day. Click here to have a look at thesponsorship brochure or contact Rosie Bennett on 03 8641 6666.

Inaugural SA Branch inForM Event – Thursday 22 October

inForM is a new initiative set up by FMA Australia to provide an opportunity for young FM professionals toget more involved in their industry.

inForM aims to give young FM professionals the chance to start building networks with others at similarstages in their careers with a view to building positive relationships they can use in the future. SouthAustralia will be hosting its first event on Thursday 22 October from 5.30-7.30pm at the Distill Bar, 286Rundle Street, Adelaide so come along with your colleagues and introduce the next generation to FM!Special registration deals are available; just click here for more information and a registration form.

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Special registration deals are available; just click here for more information and a registration form.

Watch the website and weekly news bulletins for the release of the Christmas function details. If you have any suggestions for South Australia Branch activities please do not hesitate to contact me atzub.carla@dpc.sa.gov.au . Until next month I look forward to seeing you at the golf day and the inauguralinForM event.

RegardsCarla ZubChairman South Australia Branch

FMA Australia NSW Branch News

The Three Sisters at Katoomba, Blue Mountains, New South Wales

NSW Branch October News

September Lunch - Wednesday 16 SeptemberWhat is a crisis? This is the question that was addressed by Peter Robinson, Head of Property ServicesManagement at the International College of Management Sydney (ICMS) at the lunch in September.

Peter began by giving helping us to define the word ‘crisis’ and we quickly came to realise that in fact, acrisis doesn’t have to be a huge, insurmountable problem, but could be something as small and simple aswhere to park in the morning in order to avoid being late for a meeting. A crisis is simply a problem thatarises without prior warning which we hadn’t accounted for in our day-to-day routine.

Peter gave us a run-down of the types of crisis that we, as facility managers, may encounter and how wecan plan in advance and incorporate a number of contingencies to help us to manage crises to the best ofour ability. He managed to present the information so that it was relevant to the variety of FM levels in theroom and I’m sure that everybody took away some valuable action points.

I would like to take this opportunity to thank ICMS for sponsoring this event and particular thanks to Peterfor presenting, given that he was due to go in for back surgery the following day! We wish him all bestand hope that he has a speedy recovery.

Prior to the September lunch we held our branch AGM, at which we were pleased to welcome FMAAustralia CEO, David Duncan, who gave us an update on the performance of the Association over the pastyear and highlighted its new goals and objectives. David also thanked our outgoing Chairman, RobertIacono, who after many years of service on the committee, has decided to step down this year.

I am pleased to announce the committee members for the year 2009/10 as follows:Doug Collins – Branch Chairman – Corporate ExpressRobert Iacono – Fulton Francis

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Robert Iacono – Fulton FrancisDario Falchi – Work SenseMalcolm Sharpe – CBD ProjectsStephen Phillips - ImagescapePhil O’Keeffe – Hays Facilities RecruitmentCandice Egan – Judd FarrisAlex Hanlon – University of NSWMatthew Barnett – Kingfisher Property RecruitmentPaul Akhurst

Despite it having been a tough year for the FM industry, the outlook is bright and we are confident thatwith the new committee in place, the Association in NSW will continue to go from strength to strength.

Upcoming EventsOctober Lunch - Wednesday 14 NovemberConcept to Enforcement! Mandatory Disclosure of Commercial Office Building Energy Efficiency

In December 2008 the Council of Australian Governments (COAG) released a concept report for a nationalscheme of Mandatory Disclosure of Commercial Building Energy Efficiency that proposed a stagedimplementation of the scheme, starting with commercial office buildings. This mandatory disclosureapproach is intended to complement the implementation of energy efficiency provisions in the BuildingCode of Australia (BCA).

What are the ordeals that you and your company may face when this legislation arrives and are youcapable of dealing with these challenges?

Our speaker, Tom Cantwell, is a partner in the DLA Phillips Fox Melbourne Real Estate team and leads thefirm’s Property Infrastructure and Development Group of 27 partners across Sydney, Melbourne andBrisbane.

Tom will bring his experience and expertise – you just need to bring your comments and questions (and ofcourse, a few colleagues)!

Click here for more information and a registration form.

Melbourne Cup Lunch - Tuesday 3 NovemberIt's the FM social event of the year...that's right, it's nearly Melbourne Cup lunch time!Every year, FM industry participants gather to celebrate Melbourne Cup season and to raise funds forcharity. In fact, this is the NSW branch's most important charity fundraising event of the year.

This year, FMA Australia & FDC are working together to raise $20,000 in support of the Juvenile DiabetesResearch Foundation, whilst ensuring guests celebrate Melbourne Cup Day in style!

Make sure you don't miss one of the most popular events in the NSW FM calendar!

Click here for more information and a registration form.

inForM - Wednesday 2 December

Following the first successful inForM event held in Sydney, the date for the next event has already beenlocked in. Mark Wednesday 2 December in your diaries and join us in the Sun Room at Cargo Bar onSydney’s Kings Wharf for another networking opportunity for the younger generation of FMs.

This is a great venue, especially with summer drawing ever closer, so make the most of this opportunityto relax, enjoy a few drinks and chat to other young FMs. We look forward to seeing you there.

Doug CollinsNSW Branch Chairman

FMA Australia ACT Branch News

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National Museum of Australia, ACT

ACT Branch October News

Well, 2009 is nearly over and many of us may be wondering where all the months have gone to. TheGlobal Financial Crisis has driven many organisations to tighten their belts and, in turn, facility managersare forced to deliver more with fewer resources. Many of us found it difficult to attend FMA Australiaevents, not only because there is limited time to leave the office, but also because there is no one in theoffice to back us up whilst we are away.

Yet, whilst the belt is tightened, it is even more critical for facility managers to network with others in theindustry to find out how they are managing during this difficult period. We might find that we can actuallyresolve some of the issues without having to reinvent the wheel as others have already gone through thepains only recently. Or maybe we simply need sympathetic ears to listen to our troubles for a little whileand this is what many facility managers in Canberra did last month at the pitch and putt golf day!

Pitch And Putt Golf Day – Thursday 24 September 2009Tthe dust storm had been washed away by the rain and the snow tried to sneak back in, but that was notenough to deter many facility managers from pitching a few balls and putting them into the holes atYamba Drive with their colleagues in the industry.

A number of corporations also decided to support the day and donatedthe trophy and various prizes to make the event more attractive. So,we ended up with over 40 participants, with plenty of ladies amongstthe crowd too!

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the crowd too!

The sun kept us warm while FMA Australia ACT Branch Chair, PeterMollison, welcomed all the participants shortly before teeing off at2.30pm that afternoon. Over the next two hours, there were somequick lessons happening around the course about the game as well asabout the swings, pitch and putt. The wind started to blow in as golfballs began rolling down towards the greens but the game kept all ofus warm until we reached the 18th hole at 4.30pm and met at theclubhouse for some drinks.

After running this event for many years, the FMA Australia ACT Branch Committee finally developed aspreadsheet to work out the scores and just before the BBQ dinner was served the following winners wereannounced:

• Best Individual Gross Score – won by Karl Horning of Kone Elevators, whowas presented with the winners trophy donated by City Group• Handicap team winner was awarded to Karl Horning of Kone Elevators,Damien Picker, Ross Res and Boyd Jonas of the Australian SportsCommission. Each member of the team took home a bag of goodies,courtesy of Brookfield Multiplex • Chris McMillan from Jones Lang LaSalle and Rory Griffin-Warwicke of theAustralian Sports Commission each won prizes for getting the nearest tothe pin• Chantelle Beaumont from Jones Lang LaSalle took home the prize for the

highest scoreNetworking and celebrations continued as the promised BBQ meal was served and business cards wereswapped between the participants.

Thanks to City Group and Brookfield Multiplex for providing corporate support for the day.

Many participants on the day expressed their wish to attend other networking events which involve beingoutdoors, a little bit of exercise and, most importantly, group participation. The Committee is consideringanother form of fun day, but will certainly give you plenty of notice so that you can mark it in your diary!

The FMA Australia ACT Branch would also like to thank Peter Mollison, Allan Borger and Fiona Motherway,for organising the golf day for us

FMA Australia ACT Branch AGM – Tuesday 17 SeptemberThe Annual General Meeting of the FMA Australia ACT Branch was held last Tuesday 17 September at theRed Salt Restaurant, Crowne Plaza Hotel. Attended by Ms Carolyn Journeaux from the FMA AustraliaNational Office, the meeting elected a new FMA Australia ACT Branch Committee for 2009-10, to includethe following:• Mr Peter Mollison• Mr Jordan McCown• Ms Fiona Motherway• Mr Jason Goldsmith• Ms Ami Sudjiman

We would like to thank members of the outgoing Committee of 2008-09 and welcome on board membersof the 2009-10 Committee.

The newly formed Committee will be developing its calendar for next year at the coming BranchCommittee meeting, due to be held on Tuesday 14 October. If you have any suggestions for topics,venues, or issues, please do not hesitate to contact any of the Committee members.

Upcoming EventsNext opportunities to network?Thursday 22 October 2009 – FM Education: what are the must-haves and don’t needs?

What qualifications do you need to advance your career in FM?How do employers rate FM qualifications?

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How do employers rate FM qualifications?What further education options are available to FMs?

David Duncan, FMA Australia’s CEO, will answer all your questions on education opportunities for the FMindustry, as well as updating you on what FMA Australia is doing to enhance the education optionsavailable.

During the presentation he will cover the new credentialing program adopted by FMA Australia at thebeginning of the year, IFMA’s Certified Facility Manager® (CFM®) and Facility Management Professional(FMP) credentials.

David will also discuss FMA Australia’s vision for FM education in the future and how you can benefit nowfrom our strategic alliances with industry partners. A must-attend session to find out how you can buildyour career in FM. We look forward to seeing you there.

Please click here for more information and to register.

Tuesday 24 November 2009 - Site visit to the National Portrait Gallery, ParkesDon’t miss out on this very rare opportunity to visit the National Portrait Gallery and see the back, as wellas the front of house. Find out about how the government planned, designed and constructed this uniquebuilding and how the NPG juggles the challenges of managing a brand new facility.

Places will be limited, so look out for the flyer and register as soon as possible.

FMA Australia WA Branch News

Perth by night

WA Branch October News

September has been an interesting month in the West Australian FM arena, and whilst the overall numberof new business opportunities has definitely decreased the market still appears buoyant as the fewtenders in play at the moment are significant to say the least.

The final investment decision to proceed with the Gorgon LNG project planned for Barrow Island wasmade by Chevron and partners. The buzz of excitement and expectation rippling through WA industry andcommerce was only tempered by the realisation that we will have to once more accept labour shortages,higher construction prices and terrible service.

Also creating an excitement is the prospect of Perth hosting the next FMA Australia ideaction 2010Conference planned for 12-14 May 2010. This conference will be a rare opportunity to showcase not only

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Conference planned for 12-14 May 2010. This conference will be a rare opportunity to showcase not onlythis great State of ours but also the wealth of knowledge, experience, expertise and innovation containedwithin the facility management, maintenance and property services sectors that operate successfullyacross the length and breadth of Western Australia.

September was also a busy time for the WA Branch with the Annual General Meeting for the WA branchtaking place on the 24 September at the Mercure Hotel in Perth CBD.

With a good number of FMA Australia WA Branch members in attendance, FMA Australia CEO DavidDuncan delivered the National Office report and pulled no punches with regard to the effort needed tosustain the longevity and success of the WA branch.

David gave a summary of the previous year’s activities with training initiatives and internationalaffiliations highlighted. Looking to the future, David confirmed that whilst that FMA Australia membershipand activities had suffered from the Global Financial Crisis, signs of recovery were good and 2010 wasshaping up as a much better year.

Philip Gale gave the FMA Australia WA Branch report and reflected on a year of consolidation and planningfor the future. After three years as Chairperson of the FMA Australia WA Branch, Philip announced that anew leader, David Chokolich, had been duly elected and would take up the reins with immediate effect.

In response, David Chokolich confirmed his commitment to the FMA Australia WA Branch and thanked theoutgoing Chair, Philip Gale for his support and leadership. The new committee members were announcedand Gerald Stack, Ian Bonnar, Philip Gale, Renae Loftus, Russell Noble and John Monahan wereintroduced.

With the meeting closed, the serious matters of networking and lunch got underway. Guests werewelcomed, business cards exchanged, and food, drink and merriment ensued.

As part of the proceedings Glen Mawson of ISS Facility Services gave an in depth insight into the deliveryof facility and town management services in remote areas and mine sites. David thanked Glen for anextremely interesting presentation and everyone showed their appreciation of the challenges facingservice providers in such remote situations.

Upcoming Events

Thursday 5th November: Visit to the Water Corporation On 5 November the planned site visit to the Water Corporation will take place, with details to beconfirmed.

Thursday 19th November: 'Inform' meeting On 19 November another ‘Inform’ meeting is planned for the industry young guns - so watch this spacefor details.

John MonahanWA Branch Committee Member - Communications

FMA Australia QLD Branch News

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Cairns, Northern Queensland

QLD Branch October News

Annual Golf Day Monday 14 SeptemberIndooroopilly Golf Club was the location for this year’s golf day, which was once again a popularnetworking opportunity. 37 FM industry participants got together to make the most of this spectacularchampionship course and a successful and enjoyable day was had by all, rounded off with a few drinksand the opportunity to make those all important contacts after the game. The day’s winners were alsoannounced – congratulations to the team from MEX and GHD and friends.

I would like to take this opportunity to thank to our major sponsor for this event, Culligan Water.

Thanks also to ISS Facility Services, sponsors of the putting green and MEX, longest drive sponsor.

Following the golf day, the QLD branch held its AGM, attended by FMA Australia Chairman AndrewMcEwan, who gave us an update from national office for the past year, as well as thanking the committee

from 2008/09 and welcoming the new committee for 2009/10.

I would like to take this opportunity to thank all those committee members from last year for theircontinued support and dedication and I look forward to working with the committee this year to continueto build our membership.

2009/10 committee members are as follows:Murray Wickham – Branch Chairman – GHDStanley Toleman – Ipswich City CouncilSascha Carlyon – Hays Facilities RecruitmentLex Dewar – Brisbane City CouncilNeil Wood – Brisbane City CouncilAndrew Tout – Programmed Facility ManagementJohn Smith – Moreton Bay Regional CouncilBrad Collins – Cromwell GroupPhilip Mandalidis – Archdiocese of Brisbane

Upcoming EventsNovember LunchUpdate on the new fire legislation by Bob Hook, Manager Building Fire Safety, QLD Fire and RescueService.More information on this event will be available soon – look out for email updates.

Murray WickhamQLD Branch Chairman

General NewsIntroducing Andrew Phillips - 2009 FMA Australia SA Branch Member of the YearFMA Australia Branch Committee members give generously of their time and efforts in the support andmanagement of Branch activities and events, communication with national office, engagement with yourindustry sector community, and also the soliciting of corporate support to meet branch objectives.

It takes dedication and commitment, collaboration and teamwork, and a steadfast belief in the overallobjectives of the branch, the association and the broader common good of the industry.

These are not always easy factors to assimilate, and especially for those branches that have re-kindled

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These are not always easy factors to assimilate, and especially for those branches that have re-kindledthe enthusiasm and momentum to drive these objectives, thanks are doubly given for their valued efforts.

There are always outstanding candidates deserving of special mention however, and these members arejudged by their peers to be nominated for the FMA Australia Branch Member of the Year Award.

At the FMA Australia ideaction 2009 Conference earlier this year, Andrew Phillips was awarded the FMAAustralia SA Branch Member of the Year, and FMA Online’s Max Winter spoke to Andrew about his award.

FMA Online: How did it feel to be named SA Branch Member of the Year?AP: It was an honour to be considered and nominated for the award, and ultimately winning it, so yes, Iwas certainly very pleased.

FMA Online: What sort of committee member activities did you get involved in last year?AP: As you know the FMA Australia SA Branch is fairly young within the industry, having folded some timeearlier, and the task has been to rejuvenate the branch and to provide representation and serviceoutcomes for South Australian facility managers. The branch is now up and running and I’m happy to say that we have some keen members who areanxious to ensure the branch gains the momentum and continued success we a working to achieve.

FMA Online: I can imagine that there was quite a bit of work involved in achieving thatoutcome?AP: Well yes there was. Our primary focus in the first instance, apart from raising the interest in arejuvenated branch, was to identify the key personnel for the branch, which I was involved with, andwhich I think we have achieved.

FMA Online: What do you see as some of the benefits of being a part of FMA Australia?AP: I see the networking opportunities as being a valuable resource in an industry that I think is stillgrowing. You do not have to re-invent the wheel; you can obtain information from other like-mindedfacility managers, save a lot of time in the process, put the information to good use, and get on with it.

FMA Online: Where do you see the industry heading? Where would you like to see it heading?AP: I think the profile of facilities management is getting better, meaning that it is now more easilyrecognised. Previously I think there was a distinct lack of understanding of the importance of facilitiesmanagement and considering that facilities management is probably one of your bigger budget items inmost large organisations, facilities management had not received the recognition that it should have.

Our aging building stock will make things even more difficult in terms of providing FM items likemaintenance within acceptable limits and I think the financial gurus should take a closer look at how theysupport the facility management industry.

FMA Online: What is on the table for the SA Branch for next year?AP: We have just had our AGM and we are about to meet next week to discuss some ideas, and plan theevents for next year, including a Golf Day for next year. We are also holding one in October this year.

FMA Online: Is there anything you would like to add?AP: Just that I would like to encourage members to continue to support the events. It is important,especially in these times, to stay connected and in tune with what is going on around you, and there is nobetter way to do this than to turn up and network with your fellow facility managers at your local andnational events.

We wish the FMA Australia South Australian Branch all success, and congratulate Andrew on his award.

FMA Australia Coming EventsFMA Australia events are designed to keep facility managers abreast of current and coming changes, toprovide networking opportunities, and to ensure hard-pressed facility managers have some fun!

Following are some of the events planned for 2009.

09/10/2009 VIC Branch October LunchConcept to Enforcement!Welcome to the proposed Mandatory Disclosure of Commercial Office Building Energy Efficiency

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14/10/2009 NSW Branch October LunchConcept to Enforcement!Welcome to the proposed Mandatory Disclosure of Commercial Office Building Energy Efficiency

15/10/2009 VIC InForM EventinForM - connecting young FM professionalsinForM is back in Melbourne after the first successful round of events across Australia.

22/10/2009 ACT Branch October LunchFM Education - what are the must-haves and don’t needs?What qualifications do you need to advance your career in FM?

22/10/2009 SA InForM EventinForM - connecting young FM professionalsMark Thursday 22 October in your diary and spread the word.

23/10/2009 SA Branch Golf DayTake a break and enjoy a day of golf and socialising at Mount Lofty Golf Club

28/10/2009 VIC Branch Spring Racing Carnival CocktailsDon’t miss out on this once-a-year special event and get into the spirit of racing season.03/11/2009 NSW Branch Melbourne Cup LunchCome and join in the fun at the NSW Branch Annual Melbourne Cup Day Lunch.Enjoy a great day and help support the Juvenile Diabetes Research.

13/11/2009 VIC Branch November Lunch

03/12/2009 VIC Branch Annual Christmas Lunch

09/12/2009 NSW Branch Christmas Lunch

Click here to register for your event.

AIRAH Pre-loved Building ConferenceRegistrations have opened for the latest in the series ofAIRAH’s Pre-loved Buildings conferences to be held inMelbourne from November 19–20.

The venue for the event is the Telstra Conference Centre inMelbourne's CBD, and delivering the keynote address for theconference is renowned innovative architect Mick Pearce,who was an integral member of the team that designed CH2

– a Melbourne building at the vanguard of ecologically sustainable design. Click here for details.

Melbourne Forum - Carbon Reduction in the Built environment

Entitled 'Carbon Reduction in the Built Environment' the next Melbourne Forum on 20 October (5.30pm for6pm start) at the Treasury Theatre. Lower Plaza, 1 Macarthur St, East Melbourne, will feature speakersfrom Sustainability Victoria (sustainable energy options), Cogent Energy (Commercial Cogeneration) andThe Meinhardt Group (GeoExchange).

For more information and to register click here

CleanScene role in the recent dust storms wake

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CleanScene: The National Hygiene & Cleaning Expo has a vital role to playin the aftermath of the dust storms that swept through the nation’s eastcoast last week.

The huge clean-up operation that has been undertaken in the storm’s wakewill have highlighted, for many businesses, that their cleaning resource requires updating. CleanScene isthe only showcase for cleaning products and services in 2009 and will run 27 – 29 October in Sydney.

CleanScene will be exhibiting products and services for high rise cleaning, water efficient cleaning andwindow cleaning. There will be sweepers, brushes, brooms, mops, cloths and vacuums on display. As wellas the latest in technological advancements that converts water into a highly effective detergent andcleaning product, either by electronically converting it, or transforming it into dry ice. The range ofproducts and services is vast and as a free-to-enter one-stop-shop for all clean-up requirements, is amust attend event for any business that requires cleaning.

The storm caused massive disruption as it blew across Sydney, Brisbane and Canberra. In its wake a hugeclean-up operation has been undertaken and in its execution cleaning products and services have been

tried and tested, as never before.

It is in the aftermath of any natural phenomenon that assessment, consultation and careful planningoccur. Businesses must now plan to more usefully allocate existing cleaning resources, or to updateproducts that have proved inefficient or ineffective during the recent clean-up.

Now is the time to plan on how to clean after the next dust storm and to put in place up-to-date cleaningproducts and services and the only place to find them all is at CleanScene: The National Cleaning &Hygiene Expo. At the Sydney Showground, Sydney Olympic Park between 27 – 29 October 2009, for moreinformation visit www.cleansceneshow.com.au.

Contec Recruitment tips for Job SeekersRecruitment in the facilities management industry has become increasingly demanding with a dramaticincrease of applicants and a shortage of vacancies within the job market.

Contec Recruitment has been specialising in the building and property industry for over three years andhas had more applicants in the past six months than in the whole of 2008.

Our clients have become more meticulous with their job descriptions and the calibre of candidaterequired, which has resulted in additional in-depth recruitment processes to filter through the largenumbers of candidates.

When it comes to the recruitment process for recruitment agencies, we are constantly selecting andsourcing candidates for all levels of the industry and with very specific experiences. Due to the rising ratein unemployment which is now at 5.8%, we are also providing feedback and constructive criticism for thegrowing number of jobseekers, the most common of which are listed below.

• Candidates need to be flexible when it comes to their starting salaries. Most candidates try to match orget more then what they were on at their last employer, however, due to the large number of candidatesin the market and companies decreasing their overheads, some candidates miss the opportunity. It isbetter to be willing to negotiate.

• Experience is the most sought after attribute that a company wants. Candidates should apply for rolesthey have relevant industry experience for. • Candidates should have a well-developed resume and reference. Elaborate on skill-sets and providedetailed current job experience to oldest job experience in that order. You will always be questioned ongaps in your resume.

• Seek feedback from recruitment professionals if you are not having any success after sending a CV.

• Don’t over sell yourself - be realistic with jobs applied for.

• Don’t stalk the person you sent your resume to. When making contact with a potential employer orrecruitment consultant, agree on a regular contact cycle which both parties are happy with.

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recruitment consultant, agree on a regular contact cycle which both parties are happy with.

• Be pro-active. Don’t just apply to jobs advertised. Research potential employers and make appropriateenquiries.

• Use a recruiter as your ‘agent’. Seek their advice and act on recommendations. Use one or a couple onlywho specialise in your industry and they will work harder to get results than if you have emailed yourresume to every agency.

• Attitude - have a positive and flexible attitude.

Jay Boadle, Contec Recruitment.

AIRAH Air Conditioning 101AIRAH has developed Air Conditioning 101, which as the name suggests is an introductory course for non-technical folks. We’re talking about those people who may deal with HVAC every day in their role as sales

professionals or facilities managers.

The easy to access online course demystifies the subject matter, and will help improve your understandingof what goes on behind the plant room doors, providing an overview of the key items that relate to airconditioning, energy use, maintenance and efficiency.

Whether its Legionella management, fire and smoke issues, building code compliance or sustainabilityapplications, there’s a lot going on in HVAC.

Click here for more details

AIRAH: Carbon Detectives - Operation Energy AuditCPRS is less than two years away. And mandatory disclosure of building performance is just around thecorner. Find out how to account for where the energy in buildings goes: how it’s used and how it canperform more efficiently.

This in depth course provides participants with the knowledge and confidence to ask the essentialquestions and look in the right places to get effective results. The course will also demonstrate howenergy is used in buildings and how auditing building services can promote cost savings, better comfortcontrol, and reduced carbon emissions.

Click here for more details.

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