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TRANSCRIPT
This is a paid advertisement
Model: GT8727 / GT8728
Assembly & Fi�ng Instruc�ons
For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
Contents
Introducon 3
Electrical Requirements 5
Tools Required 6
What’s in the boxes 7
Staring the Installaon 13
Connecng The Shower Accessories 27
Electric Connecons 43
Water Connecons 40
Product Tesng 47
Tesng for Leaks 50
Safety 51
Warranty Informaon 52
Spare Part 55
Troubleshoong, Help & FAQ’s 56
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For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
ASSEMBLY AND SIMPLE PLUMBING
THIS PRODUCT BUILD IS RATED SUITABLE FOR DIY PURPOSES
PROVIDING THE CUSTOMER IS OF ABOVE AVERAGE SKILLS AND
FEELS CONFIDENT IN THEIR ABILTY. ONLY YOU THE CUSTOMER
WILL KNOW THIS SO BEFORE ANY ATTEMPT IS MADE TO ASSEMBLY
READ THROUGH THE FOLLOWING PAGES IN DETAIL THEN DECIDE.
IF YOU HAVE ANY DOUBT USE THE SERVICES OF A PROFESSIONAL.
IN PICKING SUCH, ALLOW THEM TO DECIDE IF THEY ARE CAPABLE
OF BUILD BY FIRST SHOWING THESE INSTRUCTIONS TO THEM. AL-
WAYS GET THREE QUOTES.
REMEMBER THE BEST IS NOT ALWAYS THE CHEAPEST!
REMEMBER PLUMBERS PLUMB! 90% OF THIS JOB IS NOT PLUMB-
ING!
ELECTRICAL CONNECTION TO HOUSE MAINS
WHEN YOUR ITEM IS ASSEMBLED ALWAYS USE THE SERVICES OF A
FULLY QUALIFIED ELECTRICAL COMPANY TO COMPLETE CONNEC-
TION FROM SHOWER TO HOUSE SUPPLY. LAWS DEMAND IN MANY
CASES YOU DO THIS AND YOUR WARRANTY IS VOID REGARDS
ELECTRICAL ITEMS IF THIS IS NOT UNDERTAKEN.
YOURS AND OTHERS SAFETY IS PARAMOUNT. NEVER ATTEMPT
THIS YOURSELF.
DUE TO THE NATURE OF THIS PRODUCT WE HIGHLY ADVISE THE
PURCHASE AND FITTING OF A WATER SOFTENER
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Thank you for your recent purchase of an Insignia steam shower.
Please read this booklet with great care to ensure you get the
best out of your build and have a shower that will last for many
years to come!
Like everything, in order to obtain a first class product that will
serve you well for many years, the effort and correctness put into
the assembly will reflect in the quality of your finish. First remem-
ber what you need from your new item then remember this as
you build. The result will only be as good as the assembly!
OUR BADGE RATING IN TERMS OF DIFFICULTY OF ASSEMBLY
BASED ON CLIENT FEEDBACK
1 Badge = Very easy
2 Badges = Easy
3 Badges = Moderate
4 Badges = Harder than average
5 Badges = Professional skills required
This shower is rated 3 Badges
3 4
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For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
5 6
REMEMBER:
These showers are designed to be free standing and movable
from their loca on should you have need to replace anything. AL-
WAYS USE Flexible braided water inlet pipes at least a metre long
(not central hea ng plas c type! ) from
house supply to the shower and again flexible waste pipe to join
to your house waste. NEVER fix with rigid pipes, never fix the unit
to the wall.
DURING BUILD, LIKE ALL SHOWERS CORRECT SEALING IS IMPERATIVE.
ALWAYS FIT "EASY TO GET TO TAP VALVES" ON BOTH HOT AND COLD WA-
TER. THE SAME AS A DISHWASHER OR WASHING MACHINE THIS PRODUCT
SHOULD BE ISOLATED WHEN NOT IN USE
NOTE: From me to me these showers may have small differ-
ences from that of these instruc ons. Due to con nuous improve-
ments and upgrades, this should not cause you any inconvenience
just some mes extra common sense needs applying as changes
1. 2 People
2. Scissors
3. Silicone Gun
4. Knife
5. Tape Measure
6. Spirit Level
7. Phillips Screwdriver
8. Drill
YOU WILL NEED
TOTAL ELECTRICAL REQUIREMENTS
Voltage Ra ng 220 -240AC
Frequency Ra ng 50HZ
Power Ra ng 3.0KW
Other than steam generator
Internal Circuit Voltage is 12V
Internal Current Ra ng 0.17A
Your electrical contractor should understand ALL legal require-
ments of connec on before undertaking any work or installa on.
UNDER NO CIRCUMSTANCES UNDERTAKE THIS YOURSELF!!!
Note for electrician. This product comes with 13 amp plug(s) fi8ed
with RCD unit. We leave the way you prefer to connect this to your-
self due to con nued addi ons to current regula ons. As at October
2010 we offered two following alterna ves.
1) Connect within current laws and IP direc ves using plug and RCD
provided with steam version or supply one for non steam version
2) (Preferred) Wire into isolated fused feed connec ng directly to
the house consumer / service box. Remove the plug / RCD fi8ed and
ensure the Consumer unit has capabili es to replace RCD feature.
Always use protec on against electrical surge. Your shower should
be treated the same as a home computer. A surge protector should
eradicate the possibility of either the transformer or computer con-
trol being burnt out because of this reason.
Please note earth is required and found on chassis of shower tray. A
further earth is required from Steam Generator unit. Each earth
must ground through power supply line.
Tools required
What’s In The Boxes? Please check with pictures, some of the items have been assem-
bled by ourselves in order for ease of recogni�on as to what they
are and can be used as reference in later construc�on
1 x Shower Tray
2 x Top & Bo8om curved rails
1 x foot massager
1 x shower waste (if purchased with the fi>ng kit)
1 x Glass Rack
1 x Chrome Riser rail kit including Hand shower & hose
1 x chrome flexible Shower Hose
1 x Ozone
1 x Roof sec on
1 x Monsoon rain shower
1 x Radio Speaker (pre-fi8ed)
1 x extractor fan (pre-fi8ed)
1 x internal light (pre-fi8ed)
Wooden floor & stool not included unless purchased.
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For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
7 8
Whilst the next steps show you how to assemble your shower we
want to make sure you have a correct build to ensure you get a
trouble free shower. Therefore our advice is to follow the instruc-
ons and perform a dry run to ensure you are confident with the
build and you understand fully how the unit is assembled. When
we use the word “DRY RUN” this means you do not silicone any-
thing, just simply construct the shower, align, drill and screw every-
thing together. Once you are happy with the build take the unit
apart and carry out the final fix.
1 x screw pack including:
10 x 12mm screws (column fixing)
8 x 15mm screws (tray & roof fixing)
8 x 20mm screws for back wall fixings.
18 washers for tray, column & roof
1 x Centre Column
Note: 3 knob valves denotes thermosta c op on
1 x wire for bo8om lights (if purchased)
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Glass Box:
2 x curved glass doors
2 x fixed glass panels
2 x magne c door seals
2 x trailing rear door seals
1 x fixing kit (see overleaf)
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9 10
Fi�ng Kit:
2 x Door Handles
8 x Door Wheels
1 x instruc on leaflet
1 x frame fixing screws including 8 x 60mm screws & washers.
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Backboard box:
2 x back panels (NEVER REMOVE THE REAR FLIM THIS IS PART OF
THE FINISH OF THE SHOWER.)
11 12
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For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
VERY IMPORTANT
Have you got everything? If not please contact your supplying deal-
er now. Remember NEVER book your tradesman un l everything
has arrived, been checked and is present. No replacement / miss-
ing parts can obtained free of charge during or aAer build only
within the mescale permi8ed (48 hours aAer delivery) and always
BEFORE build.
GOT EVERYTHING AS YOU SHOULD?
GREAT NOW FOR BUILD PLEASE READ ON!
TO START.
Make sure you have a clear space, remember when finished and in
place you need access to check your build and able to pull the
shower out should you need to replace anything!
Take the shower tray remove all protec ve wrapping and fit waste.
If you purchased the fi>ng kit it is possible this could have been
already been fi8ed in the tray hole but please note it will only have
been for transport and will need sealing correctly and alignment
for your house waste. In the side of the waste supplied in the op-
onal fi>ng kit you will no ce a spigot not seen on an ordinary
waste. In most cases this is blanked, you need to gently drill this
out now. This item is for the steam generator waste and will be
connected in instruc ons later.
Once the tray has been levelled you can pull it out to begin the
main construc on.
13 14
Check Levels both sides
Tray Feet
Now taking the back panel labelled “leA” and the central column
align the 2 together as shown below and line up the holes on the
column and back panel where they will screw together. Once you
are happy everything aligns correctly, remove the panel and run a
bead of silicone up the edge of the column. You will no ce the
back panel does have a sealing strip however another bead of sili-
cone will add extra protec on and rigidity to the build.
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Once you have applied the bead of silicone offer the back wall back
up to the column and using the 12mm screws x 5 secure the col-
umn in place. Once you have the panel securely in place you can
proceed to do the same with the opposite panel.
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15 16
The next step is to a8ach both the front fixed panels. In order to do
this take the leA hand panel as shown below ( the larger black edge
to the inside of the shower) and offer it up to the back wall.
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Once this has been done, repeat the same for the other side fixed
glass.
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17 18
Once you are happy with the alignment remove the pan-el and run a bead of silicone between the 2 joints. Offer the panel back up to the back wall and screw in place with the 15mm screws.
Note: Make sure the sealing
strip overhangs as shown
below. This will need to be
cut down level with the
frame.
Important: Never use a power drill as the chuck
may damage the back wall
Once both panels have been put in to place turn your a8en on to
the top and bo8om rails. Firstly take the bo8om rail (This is the
thinner of the 2 rails) and offer it up to the ver cal upright post
and ensure it passes behind the front glass. Make sure you have
the rail up the correct way. To determine this ensure the grey clips
are running the following direc on:
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With the rail offered up to the ver cal upright connect it in to posi-
on with the aid of the 60mm screws. Screw in both top and
bo8om screws and repeat for both side of the bo8om rail.
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19 20
Just a thought!
It may be an idea to
place a lever under
the back panel to
help in the connec-
on on the rail as
shown here.
Once the bo8om rail is securely in place repeat the same proce-
dure for the top rail, again make sure you have the rail the correct
way round and ensure the sealing strip runs cleanly up out of the
top as shown below.
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Now the top and bo8om rails have been fi8ed your shower should
look this this!
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21 22
Next secure the front 2 columns in posi on with the aid of a pilot
drill and a 15mm screw. First locate the pre-drilled holes at the top
& bo8om of the rails from inside the cabin as shown below. Make
your pilot hole between the top rail and the ver cal rail and secure
in to posi on.
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Inser ng the wall fixings in the cabin:
You will no ce that looking from the inside of the cabin you have a
series of pre-cut holes on the back panels. You will need to now
piece each of the holes, but from the back of the cabin NOT in the
inside as this could rip the rear film off the back panel and that
would mean a new panel as they can not be re-filmed! For the
smaller holes simply locate the holes from the back and gently
push a sharp object such as a screwdriver through and carefully
clean up the opening. For the holes such as the steam pod please
use a sharp knife and carefully make a cross opening and push
through.
Please see overleaf for a
picture guide of how to
install each item within the cabin.
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23 24
Ensure the rubber gasket is on the inside of the cabin. This gasket
once compressed against the glass with fla8en out!
Do the retaining
nut up from be-
hind, however be
careful to not over
ghten as this
could scratch the
rear film.
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25 26
Insert the chrome water
outlet and do the rear re-
taining nut up from behind
the cabin.
Insert the white plas c foot
massager knobs and do the
rear retaining nut up from
behind the cabin.
A8ach the hose to the water
inlet and the foot massager.
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For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
27 28
Locate the temperature probe and push it through the chrome
hole in the back centre column. Locate the probe so it just
pushes through the hole and secure in place with a drop of sili-
cone.
Finally you will need to fix the internal shelf rack to the back
wall. Please see picture overleaf.
A8ach the hand riser as
shown and push the bo8om
through the larger hole and
screw the top in to posi on
with the retaining nut and
bolt. You will no ce you
have 2 of these in the pack
however only 1 is needed!
Once you have it securely in
posi on place the silver cov-
er back over the top fixing.
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To assemble the Glass Rack:
1. Place the 2 uprights to the back wall with the square clear
washers against the back inside wall of the cabin and secure
in place from the rear of the cabin with the screw, chrome
washer and the clear washer pressed against the rear back of
the cabin. Do this 4 all 4 screws.
2. Push the glass shelves into the retaining horizontal support
brackets and ghten up grub screw. At this point ensure you
have the flat part of the shelf against the rear wall, NOT the
curved edge.
3. Push the front “U” brackets on to the shelves and do the
brackets up. Once done you rack should look like this.
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29 30
Next place the roof on the shower and begin to square the shower
on to the tray ensuring you have a good fit all round. Ensure you
have a ght fit around the front as shown below.
Once your happy everything is sited correctly you then locate the
holes at the back of the shower to the tray and using a pilot drill
mark out the holes. Once done you can secure the tray in to posi-
on using the 15mm self tapping screws. You need to do this for all
4 holes on the bo8om as well as repea ng the procedure for the
roof.
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31 32
Next secure the 4 door wheels on to each door.
Take the wheel apart and assemble to the door as shown above.
You will only need to do the rear nut up hand ght at this point
and leave the rear covering cap off un l later. Ensure when you put
the wheels on the door the outer wheel is on the outside curve of
the glass. Please take note of the picture above.
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Now fix the handle on
the door as shown. You
can place the larger of
the 2 internal knobs
either at the top of the
handle or the bo8om.
Ensure you have the
clear washers both sides
of the handle before
fixing in to posi on.
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33 34
Once you have the door fixing installed you can place the door in
to posi on in the cabin. Be very careful not to catch the corners as
these are the most fragile part of the door which could cause the
door to break. Once the door is inside the cabin hang the top
wheels in the runner and ensure you turn the outer white oscil-
la ng nut un l the wheel is set to the lowest point. Now turn your
a8en on to the bo8om wheels. You will need to work at these as
they are ght to push is for obvious reasons. Using the same print-
able as the top wheels turn the wheel un l it’s at it’s lowest point
and push it in to the rail. You may need to loosen the wheel from
the back chrome nut to allow the wheel to drop a li8le lower. Once
you have all 4 wheels in posi on repeat the same for the other
door. Do not align the doors at this point!
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Once both doors have been put on to the runners you will need to
put on the magne c door seals. Simply push these on hand ght
un l the seal is pushed ghtly on to the doors.
Now with the magnets ghtly pushed on, step inside the cabin and
close the doors. Now you need to use the spanner supplied and
oscillate the wheels un l you have a perfectly set of closed doors.
Once your happy with the closure and alignment simply ghten up
the chrome nut and place the white protec ve cover back over.
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35 36
Finally push the rear seals on the back of each door as shown
above and ensure the doors run nice and smooth. They may seam
to s ck at first as they are newly installed, however they will
loosen up a li8le over me!
Your shower is now built! However iyou s ll need to follow the
guidelines overleaf for sealing and connec ng up the electrics and
water!
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Good advice!
We recommend you seal and ghten all large jets. To do this loos-
en each off each jet and carefully silicone seal each on the back
then ghten for final posi on. As picture below.
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37 38
When all jets are sealed, ghtened and secure, take each black
clip and place over jet/pipe connec ons and ghten fully with pli-
ers by crimping them. Note: Should you break one by over ght-
ening NEVER leave this! Replace with jubilee clip if necessary.
Now ghten metal braded flexi hose at “water in” brass valve po-
si on fully making sure inner seal is not damaged. Connect the
opposite end to the steam generator “Water In” posi on.
Towards the bo8om of the column place the steam outlet pod
through the hole supplied and ghten in posi on. If you have the
slide type make sure the slide posi on is “UP” others point up-
wards also. Taking the insulated flexi steam hose from steam
generator “OUT” connect to the pod (Use PTFT tape on all water
and steam joints!!) and ghten.
You will now have only one posi on leA on the steam generator
this is “WASTE OUT” Connect the hose (with fi>ng kit if pur-
chased) ghtly leaving the other end unconnected at this point.
Seal where shown in red on the inside of the shower
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Shower Water Connec�ons
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39 40
The 3 hoses need to be connected as follows:
Middle hose connects to the “water in” on the steam genera-
tor
LeA Hose “Cold Water in”
Right Hose “Hot Water In”
Shower Water Connec�ons con�nued
You have four features fi8ed within the shower, all are connected
via the rubber reinforced pipes supplied at the rear of the shower.
These are: Foot Massage * Back Massage Jets * Overhead Mon-
soon Shower Head * Hand Held shower.
What Should I Know About Steam Room Safety? Please visit the following link:
h�p://www.insigniarange.co.uk/instruc�ons/
Steam_Safety_Please_Read.pdf
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Now connect the steam generator waste pipe to the shower tray
waste if a fi>ng kit was purchased. Push pipe over spigot and use
clip to secure. If no fi>ng kit purchased you will need to connect
further into the house waste. Please note the specially commis-
sioned tray wastes required for steam showers are not available in
shops.
Connec�ng the steam generator up
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41 42
1 = Rain Shower
2 = Body Jets
3 = Foot Massager
4 = Hand Shower
Important!
Never use the steam
generator with the vent
holes poinng towards
the shower wall or a
person.
Never use the steam
outlet in the closed posi-
on. This excessive heat
will damage your tub
and this is NOT covered
under your warranty
terms.
1
2
3
4
Checked neoprene seals are in
Water In
Drain/Water Out
Steam Out
Steam Outlet
Electric Connec�ons.
At this stage you will need to connect the following. These are all
12V and considered “safe” for DIY connec on as each is labelled
and low voltage.
NEVER CONNECT TO MAINS AT THIS STAGE
Overhead light * Led rear panel lights * TV * Ozone (if fi8ed) *
Speaker * fan * Aerial (unfold if fi8ed) * Telephone connec on *
C.D external jacks if required
We have not pictured these because all connec ons are marked to
pair together. Iden fy these connec ons and snap together with
connector blocks on the end of each.
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43 44
The wire below is for the skirt lights (if purchased) and is fi8ed as
per instruc ons below.
1
2
3
Connec ons as follows:
1. Connect this to the
back lights on the cen-
tre column.
2. Connect this to the
back light on the main
wiring loop Which
comes from the elec-
tric box. It has a sym-
bol on the corre-
sponding wire which
looks like this:
3. Connect this to the
bo8om skirt light
Pressure Requirements from your house supply.
We recommend a bar pressure between 2 and 3 bar. If you have a
combi boiler system no problem should be experienced. If you
have a gravity feed older type of installa on (hot water tank type
usually less than 1 bar) you will almost certainly need a pump. We
cannot advise on which type of pump is used, loca on or design
because all house plumbing layouts vary. This is a job for your in-
staller /plumber. The end delivery however must fall within the
scope above.
Debit Requirements.
You will need the debit capabili es of at least 10 litres per minute.
Again an average combi boiler will supply this but please check if
you have a gravity feed system.
Important Note Do not exceed 3 bar pressure under any circum-
stances. Warranty void if so as damage will occur. If combi. type
supply, use a pressure reducing valve if required.
Remembering this product is free standing and designed to be
pulled away from the wall, the water supply pipes and waste pipe
require flexible pipes. If you purchased the fi8ed kit with this
shower you will have the required fi>ngs. The water supply pipes
need to be at least 1 metre long and flexi braided type not speed
fit type hea ng piping. Your generator will have 3 x connec ons.
Water in, waste water to house waste and the insulated white pipe
which is steam out going to the tub. Make sure these are fi8ed in
correct posi on as they are only a8ached for transit delivery rea-
sons! Please note if a shower pump is used via gravity system we
recommend a separate cold feed bypassing pump direct to genera-
tor to avoid damage to the generator. Further to this as you would
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with a washing machine or dishwasher, it is highly recommended
accessible water valve taps are installed to turn off the shower
when not In use. This will avoid any possible flooding due to a
burst pipe or connec on failure in the future.
Electrical House connec�ons.
We reiterate NEVER ATTEMPT THIS YOURSELF. THIS MUST BE UN-
DERTAKEN BY A QUALIFIED ELECTRICAL COMPANY. A CERTIFICATE
MUST BE OBTAINED AFTER INSTALLATION AS PROVE OF COMPLI-
ANCE WITH CURRENT SAFETY REGULATIONS AND WILL BE RE-
QUIRED TO CONFORM WITH ANY WARRANTY OFFERED WITH THIS
PRODUCT.
UNDER NO CIRCUMSTANCES UNDERTAKE THIS YOURSELF!!!
Note for electrician. This product comes with 13 amp plug(s) fi8ed
with RCD unit. We leave the way you prefer to connect this to
yourself due to con nued addi ons to current regula ons. As at
October 2010 we offered two following alterna ves.
1) Connect within current IP direc ves using plug RCD provided
2) (Preferred) Wire into isolated fused feed connec ng directly to
the house consumer / service box. Remove the plug / RCD fi8ed
and ensure the Consumer unit has capabili es to replace RCD fea-
ture.
Please note earth is required and found on chassis of bath tub. A
further earth is required from Steam Generator unit. Each earth
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45 46
TESTING PRODUCT.
With the shower s ll not fully posi oned as you will require it.
Complete the following tests:
Electrical. Switch unit on and test all features contained. Lights,
Ozone if fi8ed, radio, TV, underwater light, fan. Below is a copy of
the control panel and what each feature operates
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1. On/Off Switch hold for 3-5 seconds and wait for the second
bleep. Once the display is fully lit up the panel is opera onal.
NOTE: The panel will lock aAer approx. 10 seconds of no use. This
is normal—please see bu8on 10 on how to unlock.
2. Radio frequency
3. Volume se>ng
4. Steam Unit opera on—Press this bu8on to ac ve the steam
func on. If no
water is present the unit will not func on for safety reasons.
5. Light Opera on
6. Telephone answer—Press to answer the phone if connected.
7. Volume/tune up
8. Panic Alarm—press to ac ve, then turn the unit off by bu8on 1
9. Sta on memory. Press this to select your preset sta ons be-
tween 1-10. If you are turning your radio, once you have the sta-
on selected press “Mem” to assign a preset sta on. Keep pressing
the “Mem” bu8on un l you have selected the required present
sta on number. Now leave it to stop flashing to preset the sta on.
10. Lock—The lock will turn on automa cally. To disable hold
bu8on for 3/4 seconds. and the padlock display will change to an
open icon.
11. Set—Switches between tune and volume
12. Switches between the radio and the CD player (if fi8ed) or
turns both off.
13. Ozone ac va on (If Fi8ed) Run this feature for 10-15 minutes
to clean the
shower cabin.
14. Fan opera on
15. Control panel lock icon on/off
16. Room Temperature sensor
17. Light display icon
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47 48
9
Our completed shower should now look like this:
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TESTING FOR WATER LEAKS
LEAVING SHOWER 24 HOURS AFTER BUILD ALLOWING SEALENT TO
CURE HAVE YOU BUILT THIS CORRECTLY? FIND OUT NOW.
With all connec ons ght, the waste and hoses checked, jets fully
sealed, your shower s ll around18 inches from its designated final
res ng point and the silicone sealer fully cured (hence leaving for
24 hours at min) Switch on the overhead shower NOT massage jets
remember these will fire water out at you and are not suitable for
checking leaks as they would normally only operate when a person
is fully in front of them. Just use COLD water se>ng as hot will
make cabin misty and condensate thus the inspec on becomes
very difficult. Now on the OUTSIDE inspect each joint, factory seal,
hose, clip, jet, from one side going round to the back and then oth-
er side finishing at the front. If you have a small leak (normally
caused through insufficient sealer or air bubble on assemble. Dry
area thoroughly and reseal on the OUTSIDE. Again remember
where you see water may not be exactly where the leak is, it could
have run round to a low point. Never seal anything inside unless
you feel it necessary and make sure it is thin and neat, remember
you will see this for the life of your shower! Leave to cure again
and check. If all good now check shower func ons, Jets for back
massage, foot massage, (if you have one) and finally hand shower,
check your joints to these func ons at the rear again. Never use
the shower un l all checks have been made and the installer is
100% happy in the knowledge no leaks are present. All good? Now
push your shower FROM THE BASE NEVER GLASS OR FRAME into
its final res ng posi on. Now you can shower in the knowledge
that you have no leaks a job done well and long product life.
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49 50
Message to tradesmen: Should you require any help or advice
please call 0844 800 3069 10.00am –4.00pm. We further point out
that providing this product has been built correctly and the instruc-
ons followed with par cular a8en on to the final paragraph, the
client should have been leA with a 100% trouble free product. We
have on occasion heard of less scrupulous tradesmen making re-
turn visits at the customers request because of various faults and
charging effec vely for correc ons to work that should never have
been required. We would expect no further charges should be
made for call backs unless alien to original work carried out.
Safety precau�ons
Never leave children una8ended in the shower or bath.
Never bath children (under 12) using whirlpool func on if fi8ed.
Regulate the temperature of water before showering
Never allow children to use steam func on una8ended. This func-
on is also not recommended for children. ADULTS ONLY.
If steam facility is used always be aware that with many types, the
steam outlet in tub or fi8ed on column MUST be in “OPEN” posi-
on. Close aAer use. Failure to do so will result in crazing of acrylic
due to excessive heat generated on it.
Always be aware of the steam outlet pod posi on. Never use in
close proximity to the person using it.
Never use this shower if you have been drinking alcohol.
Never use with more than one person unless the shower is de-
signed for this.
This product is not to be used for washing / bathing animals
Always turn power supply off aAer use
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Do not use a remote control inside the shower or leave in heavy
moisture areas.
Never clean your shower directly aAer use especially aAer steam-
ing. Allow one hour or longer to cool to room temperature. Cold
water on hot glass increases the risk of glass sha8ering and in-
creases the risk of acrylic crazing. Never do this!
Never be tempted to inves gate a fault by opening ANY electrical
fi>ng on your appliance. No parts are reclaimable and no parts are
supplied for these. All items are unit exchange only from both the
manufacturers and ourselves.
Warranty informa�on.
This product is covered against any electrical or mechanical break-
down for a minimum period of 12 months. This warranty is limited
to replacement parts only as it is deemed to be a DIY product and
delivered to the customer ready for assembly. No service costs are
paid. In addi on to items men oned the warranty also includes
any further item deemed to have suffered a defect by manufactur-
ers or makers fault. This to include tubs, walls, roof, columns, origi-
nal makers hoses, valves, computer control, transformer boxes,
whirlpool pumps, chassis. PLEASE NOTE a further addi onal peri-
od of 12 months is available as an upgrade provided it is taken
within 28 days from the day this product was delivered to you. For
cost and enabling kindly contact Insignia on 0844 800 3069.
Your warranty starts from the day the product was delivered not
the day it was originally ordered. To ini alise your warranty please
fill in your warranty registra on card within 90 days of delivery and
return to address shown or simply go on line to:
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51 52
www.insigniarange.co.uk/warrantyreg.asp and fill out details for
instant registra on.
Please note: The above warranty is only implied on goods supplied
and described as new. Ex demo, returned items, overstocked prod-
ucts sold at lower than normal price are deemed to be covered as
above but with a 90 day limit.
Limita�on of warranty. All products must be tested as men oned
in the instruc ons for the item. Water leaks are not covered as all
products are made from impervious materials. Any leak found will
always be resultant of sealing problems, if a fault has been iden -
fied in the structure of the shower (base cracked, column split etc)
causing a leak, this must be reported at the me of ini al build and
test as no nego a ons are entered into aAer the shower has been
in use. Chips, dents, scratches are not deemed to be makers faults
and therefore must always be reported within the 48 hour period
allowed from delivery date. No replacement items will be given
freely aAer this period and this must be borne in mind during build
as all parts, are at this point, considered to have been in good con-
di on on delivery.
Incorrect build, negligence on installers behalf, changes to manu-
facturers specifica ons, modifica ons, incorrect maintenance,
Lime scale / Calcium build up, incorrect cleaning procedures or in-
adequate / spasmodic water supply contribu ng to parts failure
and incorrect consumer use will result in voiding the agreed cover.
Please note you are not covered for consequen al or incidental
damage however caused rela ng to any product part failure. This
includes but not limited to carpets, floors, ceilings, walls and other
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appliances. Flooding, electrical failure, water ingress can all be
avoided by following the instruc ons supplied with your product.
Isolate your shower or bath from main electrical supply as you
would your TV when not in use and again isolate water supply at
taps as recommended. Your product will also last longer and you
go to bed happy and safe!
Please note all terms and condi ons of warranty are in addi on to
current merchandising laws, distance selling and consumer rights,
not in place of.
For further details of warranty please follow this link
www.insigniarange.co.uk/warranty.asp
To proceed with a claim you feel you might have please use the
services of our dedicated service team based in France to cover not
only the UK but Europe and ready to assist you in any way they
can. We pride ourselves on the speed of service and our system
appears to have been adopted to a lesser extent by smaller compa-
nies. We think we are number one for this service. Please go to
www.insigniarange.co.uk/customerservice.asp fill out your details
in the message box and just click send. You will be given a message
number dedicated just to you and your product and replies are al-
ways in wri ng through e-mail, this way both the customer and
ourselves both have records of details and nothing can be miscon-
strued. Reply response me is expected to be within 120 mins of
ini al contact. Our service team can also be reached on:
[email protected] And for the smaller items
just contact Insignia on 0844 800 3069 for on the spot advice and
help.
For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
53 54
For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk For the latest fi�ng instruc�ons please visit www.insigniarange.co.uk
55 56
Returned Goods
Your a+enon is drawn to the terms and condions. Any returned Item must be
accompanied by a return form. Using our customer service department, they will
authorise this subject to condions and offer you a returns number, NO PROD-
UCT can be returned without this and will be refused at the desnaon address.
It is also very important to remember NO GOODS are accepted for return if built,
used or no return number. In addion all boxes and packaging must at all mes
be in the same condion as it was delivered. The goods must be as new and in a
posion (sub. to reason of return) ready to be resold as so. Failure to adhere to
this incurs costs at the senders liability.
Spare Parts
We are happy to say due to our market posion, we are probably the largest
stockists of all steam shower, non steam shower and whirlpool bath spares in
the UK. It is rare an item is out of stock and usually on the shelf. All items are
courier delivered where possible and 24 hour service in place. So you need
something and out of warranty just idenfy it from the instrucons to build, call
Insignia on 0844 800 3069, tell them, pay by card over the telephone and en-
deavour to despatch same day.
Disclaimer.
Whilst all informaon given is checked and thought correct, we do appreciate
human errors can from me to me creep in despite all efforts to avoid this. The
instrucons given are for reference only and from me to me updates or
changes are made by the manufacturer without prior noce. Errors and omis-
sions excepted (E&OE).
All build instrucons are wri+en with the consumer in mind, we do consult cus-
tomers from me to me and would be interested in any feedback you may
have. Can you help improve our service? Have you any ps which others may
benefit from? Please call 0844 800 3069 and press for technical help when
prompted. We would sincerely like to hear from you
IMPORTANT!
Need Help and answers now?
Then simply Download your free comprehensive
Help and Troubleshoo ng brochure now!
Simply visit: www.insigniarange.co.uk/help.aspx