This Is bfi

bfi is a Full Service Contract Furnishings Firm, providing services and products for the office environment.

Since our inception in 1947, Business Furniture, Inc. (bfi) has prided itself on delivering the highest quality and best value to our customers. This philosophy has helped us grow into a national industry leader, distributing a wide range of office furniture and solutions throughout the New York metropolitan area and nationwide.

As our many satisfied customers have come to know, bfi offers not only products and services you can depend on, but also a convenient, cost-effective partnership that will help your business grow.

About bfi

bfi is proud to be one of America’s largest and most capable office furniture dealerships. For over sixty five years, we have provided all the services, furnishings, and equipment needed to create the most efficient of office environments for customers throughout the New York metropolitan area and nationwide. As we have grown, we have kept pace with the latest concepts and technologies to meet the countless demands of the nation’s dynamic workplace.

About bfi

bfi is a privately owned, professionally managed company. We have a staff of over 100 talented employees at our three locations – two in New Jersey and one in New York. Our customer base reflects a cross section of the marketplace, including corporate clients, governmental agencies, the architectural and design community, healthcare facilities, and many major real estate developers and brokers.

About bfi

bfi’s reputation is based on our wide range of experience with major projects and our ability to provide complete and comprehensive services for all types of environments and budgets. Our many longstanding client relationships are proof of the bfi commitment to leading our industry with the highest levels of integrity, innovation, client satisfaction, and financial strength.

Single Source Accountability

With business furnishings, floor covering solutions, move management services, and financing alternatives, bfi gives you single source accountability for your entire project. Our flexible approach, cost control measures, and project management techniques ensure success. The bfi professional team works with you to establish your project’s goals and develop comprehensive furniture and project specifications, presented to you in an easy-to-understand graphic format.

Services

Product Services

- Specification Support

- Furniture Procurement

- Floor Covering Procurement

- Delivery and Installation

- Refurbishment and Service

- Trade in/Buy Back Program

- Leasing Alternatives

Consulting Services:

- Financial Analysis

- Project Management

- Field Administration

- Relocation Services

- Asset Management

- Floor Covering Consultation

- Commercial Lease Audits

Products

- Systems Furniture

- Seating

- Desks and Credenzas

- Filing Systems

- Tables

- VDT/Computer Furniture

- Movable Walls

- Custom Products

- Carpeting

- Signage

- Accessories

- Window Treatment

- Art Work

- Environmental Products

The Finest Products from Top Companies

bfi is proud to represent a distinguished group of over 250 office furniture manufacturers, allowing us to meet every demand and every budget for furnishing tomorrow’s office today.

Customer Service

Online Customer Service Request FormShould there be a problem with your furniture, you may notify our customer service department during normal business hours or twenty four hours a day, seven days a week on our website. Go to Customer Service Request Form.

Customer Satisfaction SurveyAs part of bfi’s Quality Assurance Program, we have established a secured web based performance survey program. This program allows bfi to survey customers regarding performance of our sales personnel, project managers, ease of doing business with bfi, and overall customer satisfaction.

Customer Service

Client Manager System (C.M.S.)bfi provides secured Internet on-line order status, and tracking through our website at www.bfionline.com. This site includes information on furniture standards as specified by the client’s design group. Once you access the C.M.S. system, you can:

View up to the minute order status reports

Review order history reports

Check or submit customer service reports

Print your own invoices

Reprint open quotes

At any hour of the day or night, you can have complete, real-time information on the status of any open item relating to your account.

The bfi Advantage

• Long term stability with over 65 years of experience

• Professional Furniture Planning Staff – NCIDQ Certified Designers

• Leading edge technology for project specification and tracking

• Solid reputation based on numerous satisfied A-list clients

• 24 hour customer service with long term staff for project continuity

• Competitive discounting through extensive purchasing power

• Hassle free projects completed on time and on budget

• Local and nationwide services

• Available to New York and New Jersey governments through state contracts

• One stop shopping and single source accountability

Client List

• Winthrop University Hospital

• Macy’s

• US Trust Company

• Standards and Poors

• Federal Reserve Bank

• New York University

• CB Richard Ellis

• Red Bulls

• McKinsey and Company

• Audi of North America

• JMK BMW

• Paul Miller BMW

• Verizon Wireless

• UMDNJ

• Lufthansa

• Simon & Schuster

• Hoffmann-La Roche, Inc.

• Kraft Foods

• NBC

• Tommy Hilfiger, USA

• ADT

• Honeywell

• Accenture

• Eight O’clock Coffee

Our clients range from very small to Fortune 500, in nearly every industry, including healthcare, hi-tech, retail and education. Here are a few of our clients which we've helped make their working environment a better place to be in.

• National Audubon Society

• Chase Manhattan Bank

• The Andrew W. Mellon Foundation

• M&M Mars

• Christian Dior Perfumes, Inc.

• Robert Wood Johnson Medical School

• Novo Nordisk

• Park Avenue BMW

• FMC Corporation

• Appaloosa Management

• TD Ameritrade

Contact Us

New York, NYTHE ARTS BUILDING336 West 37th StreetSuite # 360New York, NY 10018tel: 212-685-9344

Visit us online!For more complete information, please visit our web site at www.bfionline.com.

There we have a more extensive listing of our services and product offerings for you to review at your leisure, 24 hours a day, 7 days a week.

Parsippany, NJ10 Lanidex Center WParsippany, NJ 07054 tel: 973-503-0730

Elizabeth, NJ(Corporate Headquarters)133 Rahway AvenueElizabeth, NJ 07202 tel: 908-355-3400