this presentation was originally given by - … overview.pdf · this presentation was originally...
TRANSCRIPT
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This presentation was originally given by:
Michael Alfonsi, Managing DirectorAnalytic Results
For questions about this material contact Michael at:
610-329-7980
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AnalyticResultswww.analyticresults.com
ACH: Basics
Michael Alfonsi
610-329-7980
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Page 2ACH Initiatives©2003 AnalyticResults
Objectives
Provide a fundamental understanding of the ACH NetworkUnderstand the ACH applications and their applicability to business processesClarify the Roles and Responsibilities of participantsBe conversant in industry terms and conceptsReview risk in ACH payments, and the ACH system
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Page 3ACH Initiatives©2003 AnalyticResults
The ACH Network
Electronic Payments Network
Batch processing, store-and-forward system
ACH movement began in the late 1960s
Special Committee on Paperless Entries (Scope)
By 1972, regional ACH Associations were established
The “real” push was the direct deposit of social security
payments in the early ‘70’s, followed by the direct deposit of
payroll, from the private sector
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Page 4ACH Initiatives©2003 AnalyticResults
The ACH Network
The National Automated Clearing House Association (NACHA) was formed in 1974
NACHA changed its in 1999 to: • NACHA – The Electronic Payments Association
The inter-regional exchange was established in 1978, up to then, ACH could be like a batch listing of check payments (but without the checks), e.g. like the cash letterThe ACH Network became “all electronic” in 19935 new ACH applications since Sept. 2000
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Page 5ACH Initiatives©2003 AnalyticResults
ACH Terms Key Participants
Originator Originating Depository Financial Institution (ODFI)ACH OperatorReceiving Depository Financial Institution (RDFI)ReceiverThird-Party Processor
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Page 6ACH Initiatives©2003 AnalyticResults
ACH Terms
Addenda RecordAuthorizationBanking DayEffective Entry DateFunds AvailabilityNotification of ChangePosting
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Page 7ACH Initiatives©2003 AnalyticResults
ACH Terms
PrenotificationReturnsReversalsSettlementSettlement DateStandard Entry Class CodesTransaction Codes
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Page 8ACH Initiatives©2003 AnalyticResults
ACH Terms
Standard Entry Class Codes
ARC
CTX
COR
CIE
CCD
CBR
ATX
ADV
ACK
PPD
POS
POP
PBR
NOC
MTE
ENR
DNE
XCK
WEB
TRX
TRC
TEL
SHR
RCK
RET
THE reason a payment is made comes first in ACH…..
As opposed to a check, which is first a payment, then for a reason.
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Page 9ACH Initiatives©2003 AnalyticResults
ACH Transaction Flow
OriginatorOrig inator
ODFIODFI
ACH ACH OperatorOperator
RDFIRDFI
Rece iverRece iver
Receiver authorizes the Originator
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Page 10ACH Initiatives©2003 AnalyticResults
O r ig ina to rO r ig ina to r
O D F IO D F I
A C H A C H Ope r a t o rOpe r a t o r
R D F IR D F I
R e c e iv e rR e c e iv e r
Rece i v e r a u t ho r i z e s t h e O r i g i n a t o r
$
$
$$
ACH Credit Flow
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Page 11ACH Initiatives©2003 AnalyticResults
Or ig inatorOr ig ina to r
O D F IO D F I
ACH ACH Ope ra to rOpera to r
RDF IR D F I
Rece i ve rRece i ve r
Rece iver author i zes the Or ig inator
$
$ $
$
ACH Debit Flow
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Page 12ACH Initiatives©2003 AnalyticResults
Rules and Regulations
ACH Operating RulesElectronic Funds Transfer Act / Regulation EUniform Commercial Code Article 4AOFACOperating Circulars of the Federal Reserve SystemState Law
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Page 13ACH Initiatives©2003 AnalyticResults
Rules and Regulations
Uniform Commercial Code Article 4Federal Regulation CCFederal Regulation DThe Right to Financial Privacy ActGramm-Leach-BlileyUS Patriot Act
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Page 14ACH Initiatives©2003 AnalyticResults
Originator Responsibilities
Execute Agreement With ODFI
Details Rights & Responsibilities of parties to agreement
Binds Originator to the ACH Operating Rules
Acknowledges that entries may not violate the laws of the United States (OFAC)
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Page 15ACH Initiatives©2003 AnalyticResults
Originator Responsibilities
Obtain AuthorizationsConsumer Credit – Orally or by other non-written meansConsumer Debit – in writing, signed or similarly authenticated
• Unique Authorization Scenarios: XCK, RCK, TEL and ARC• Except for POP, TEL, ARC and WEB single entry – Originator
must provide Receiver with information to revoke authorization
Corporate Credits/Debits (CBR, CCD, CTX) – Receiver has agreement with Originator
Exception to Authorization Requirement
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Page 16ACH Initiatives©2003 AnalyticResults
Originator Responsibilities
Retain Authorizations for Two Years From Termination
Provide Notice to Consumer Receiver if Amount or Scheduled Debit Date Changes
If amount changes notice required 10 calendar days prior to date entry is to be initiated
If date changes notice required not less than 7 calendar days prior to new scheduled debit date
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Page 17ACH Initiatives©2003 AnalyticResults
Originator Responsibilities
Send Prenotes, if desiredPrenotes are optional for all ACH transactionsSix banking day rule applies if Prenotes are initiated
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Page 18ACH Initiatives©2003 AnalyticResults
ODFI Warranties
Agreements are Executed
ACH Operator
Originator
Third-Party Processor
Exposure Limits Established
Review limits periodically
Monitor across multiple settlement dates
Special risk considerations for CBR, PBR,WEB and TEL entries
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Page 19ACH Initiatives©2003 AnalyticResults
ODFI Warranties
Entries are Authorized
Terminating Entries When Appropriate
Authorization Revoked
Termination by Operation of Law
Timeliness of Entries
Transmittal of Required Information
Audit and Compliance for Origination of ACH Entries
Ensure that Originators are kept informed
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Page 20ACH Initiatives©2003 AnalyticResults
RDFI Obligations
Verify Prenotifications
Accept Entries
Reliance on Account Number for Posting
Receipt of Entries
Availability of Credit Entries
Posting of Debit Entries
Provide Payment Remittance Information
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Page 21ACH Initiatives©2003 AnalyticResults
RDFI Obligations
Reliance on SEC CodesDisclosure Requirements
Periodic StatementUCC 4A Disclosure
Right to Return Entries“Written Statement Under Penalty of Perjury” Requirements
Audit Compliance with ACH Rules
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Page 22ACH Initiatives©2003 AnalyticResults
Rights of Receivers - Consumer
Credit entries available on Settlement DateDebit entries posted no earlier than Settlement DateRight to reaccredit for unauthorized debits
60 days from statement date (Reg E)Waiver of right to recredit
Periodic Statement informationStop Payment
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Page 23ACH Initiatives©2003 AnalyticResults
Rights of Receivers - Corporate
UCC 4-ADisclosure
Stop PaymentUnauthorized debit
DeadlinesRecredit
Remittance InformationAcknowledgements
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Page 24ACH Initiatives©2003 AnalyticResults
Returns of Entries
Returns must be made available to the ODFI by opening of business on the second banking day following the Settlement Date of the Original EntryOnly the exact dollar amount of the original entry may be returnedMust use valid return reasonReturn the same TYPE of entry (credit/debit)Return all information sent in the original entryReturn entry records must be retained for SIX years
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Page 25ACH Initiatives©2003 AnalyticResults
Dishonored Return
Originator may have ODFI dishonor a return if:The entry has been returned later than the deadline established for accepting returnsAND, either the Originator or the ODFI has suffered a lossThe return entry contains incorrect information
Dishonored Return must be sent to the RDFI within 5 banking days of the settlement date of the Return
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Page 26ACH Initiatives©2003 AnalyticResults
Contested Dishonored Return
RDFI initiates a Contested Dishonored Return entry:
If based on an untimely return entry, which was in fact timely
ODFI Dishonored Return was untimely
Must be transmitted to ACH Operator within 2 Banking days after Settlement Date of Dishonored Return
ODFI Must Accept; May not contest a Contested Dishonored Return
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Page 27ACH Initiatives©2003 AnalyticResults
Corrected Dishonored Return
RDFI initiates a Corrected Dishonored Return entry:
ODFI Dishonors a Return containing incorrect information
Must be transmitted to ACH Operator within 2 Banking days after Settlement Date of Dishonored Return
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ACH Return Item Flow
PPD debit entryAccount Closed-Return
Return entryReturn entry
return is late!
Dishonored ReturnDishonored Return
return was NOT late!!! Documentation proves timeliness
Contested Contested
Dishonored Return
Dishonored Return
RDFI
ODFI
RDFI
ODFI
ODFI
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Page 29ACH Initiatives©2003 AnalyticResults
Notifications of Change (NOC)
Non-dollar entry sent by an RDFI to correct information received in a Prenote or live entryRDFI warrants that information is correctUnique SEC code - COR Distributed back to the Originator through the ODFI
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Page 30ACH Initiatives©2003 AnalyticResults
Notifications of Change (NOC)
RDFI ActionInitiated and transmitted within 2 banking days of receipt of entry to which it relatesWarranties and Indemnification
• Information contained in NOC is correct• Change related to Receiver’s account number
– Receiver has authorized the change– RDFI warranty supersedes the ODFI warranty
• Indemnifies each ODFI, ACH Operator and Association
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Page 31ACH Initiatives©2003 AnalyticResults
Notifications of Change (NOC)
ODFI ActionProvide NOC information to Originator
• Within 2 banking days of settlement date of NOC• Minimum information
– Company Name, Company Identification, Company Entry Description, Effective Entry Date, Account Number, Individual Name, Individual Identification Number, NOC Change Code, Original Entry Trace Number, RDFI Routing Number, Corrected Data
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Page 32ACH Initiatives©2003 AnalyticResults
Notifications of Change (NOC)
Originator ActionMake the specified changes within 6 banking days of receipt of the NOC informationOR, prior to initiating another entry, whichever is later
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Page 33ACH Initiatives©2003 AnalyticResults
ACH Operator Rejects
ACH Operator edits all entries and returns those that cannot be processedUnique Return Codes used by ACH OperatorsIndicates that the rejected entry was not successfully processed through the ACH system
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Page 34ACH Initiatives©2003 AnalyticResults
Reversing Files
Originated to reverse an entire file of entries that were eitherduplicated or erroneousMust be initiated within five banking days of settlement date ofduplicate or erroneous file‘REVERSAL’ contained in Company Entry Description field of Company Batch HeaderCorrected file should be initiated with reversing file
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Page 35ACH Initiatives©2003 AnalyticResults
Reversing Entries
Debit or credit to correct a previous erroneous credit or debit5 banking days
An erroneous entry is:duplicate of an entry previously initiated; ororders payment to or from a Receiver not intended to be debited or credited by the Originator; ororders payment in a dollar amount different than was intended by Originator
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Page 36ACH Initiatives©2003 AnalyticResults
Reversing Entries
The Originator of a reversing entry must notify the Receiver that:
a reversing entry has been transmitted to the Receiver’s accountinclude the reason for the reversing entryno later than Settlement Date of the reversing entry
Method of notice determined by Originator
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Page 37ACH Initiatives©2003 AnalyticResults
Types of Risk
CreditFraudOperationalSystemic
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Page 38ACH Initiatives©2003 AnalyticResults
Credit Risk
Credit entries:Exposure for ODFI based on -
• Time (temporal risk)– two day credit window– overnight risk
• Funding method (internal, check, wire, ACH, etc.)• Credit quality of customer• Value of batch/file• Use of third party processor
Exposure of RDFI based on -• Third party processor
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Page 39ACH Initiatives©2003 AnalyticResults
ACH Credit Risk (continued)
Debit Entries:Exposure for ODFI based on -
• Time (temporal risk)• Exception entries (returns)• Credit quality• Value of batch/file• Value of collateral (if any)
Exposure of RDFI based on -• Third party use• Returning debits timely
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Page 40ACH Initiatives©2003 AnalyticResults
Product Based Credit Risk Issues
Credit products:
Direct deposit
Corp. cash disbursement
Business to business payments
Debit products:
Direct payment
Cash concentration
Business to business payments
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Page 41ACH Initiatives©2003 AnalyticResults
ACH Fraud Risk
What is it?External
• disk, list, etc. • data transmission • altered or fraudulent
Internal• fraudulent file, batch, or entry • Alteration of company file, batch, or entry
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Page 42ACH Initiatives©2003 AnalyticResults
Operating Risk
What is it?Hardware failureSoftware failureTelecommunications failurePower failureHuman errorStaffing problems, issuesDisasterThird parties
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Page 43ACH Initiatives©2003 AnalyticResults
Managing Operating Risk
Secure storageLimited access for personnelDual controlBack-up copiesAudit trailsFile balancingFile accountability or confirmations
System maintenance/evaluationWell tested software enhancementsAlternate telecommunications systemsAlternate power sourceEmployee training Contingency planning
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Page 44ACH Initiatives©2003 AnalyticResults
Disaster Recovery
What is key?A plan (that considers as many possibilities as possible)Test the plan!!!!!
Approaches most often takenBack-up sites/hot sitesTelecommunication back-upsRegular testing of the plan (real life works best) and regular reviews of that planCross-trained staff, well documented procedures
Another issue for ACH – Excused delay
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Page 45ACH Initiatives©2003 AnalyticResults
Systemic Risk
“Domino” effectMonitored by the Federal Reserve System
Daylight overdraft limitsDe Minimis Cap
TIED TO FINALITYWhen funds CANNOT be taken backToday - Opening of Bus. the day AFTER settlement day2001 - Opening of Bus. on settlement day
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Page 46ACH Initiatives©2003 AnalyticResults
Third Party Risk
YOUR R/T# IS ON THE FILE - YOU ARE RESPONSIBLE! Be sure you have a contract with any third partiesYour contractual obligations should include:
• All companies have a signed contract with you and the vendor• File limits are set and monitored, over-limit procedures in place• Monthly statistics are delivered to you by vendor• Audit requirements for 3rd parties beginning in 2000• Liabilities and warrantees if something is done incorrectly• Termination rights• Delivery of files
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Page 47ACH Initiatives©2003 AnalyticResults
Settlement, Availability, and Finality
SettlementOnly through Fed AccountsFed determines settlement day (Julian format)Settlement date vs. effective entry date
AvailabilityCredits - opening of businessDebits - 10:00 A.M. local timeMAY effect your intra day capWhat is your availability to your customers?
FinalityCredits - opening of business the day after settlement dayDebits - ??
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Page 48ACH Initiatives©2003 AnalyticResults
For more intense information…or to shape the ACH System:
NACHA Membership:Members: Banks & ACH OperatorsAffiliate Members: “any organization interested in the quality of the ACH network
The AAP (Accredited ACH Professional) similar to the CCM, as a certification as to mastery of a body of knowledge, with education credits thereafter for continued certification
NACHA’s Councils:Electronic Check CouncilCouncil for Electronic Billing & PaymentElectronic Benefits Services CouncilGlobal Payments ForumInternet Council