this webcast will begin shortly if you have any technical problems with the webcast or the streaming...
TRANSCRIPT
This Webcast Will Begin Shortly
If you have any technical problems with the Webcast or the streaming audio, please contact
us via email at:
Thank You!
Transformation: Redefining the In House World
Wednesday 23rd May, 2007
Presented by Kevin Doolan and Martin HopkinsEversheds LLP
Association of Corporate Counselwww.acc.com
Page 3
The pressures we are seeing today Reduce spend – look at results not just cost Limit the use of pure hourly rate solutions Fixed fee retainers Use technology / Business Process Re-
engineering Demonstrate control and KPI’s Recalibrate what is commodity and what is not Fewer firms on panel
Page 4
Reduce Spend Not so smart
Excessive discounts Caps One way deals
Smart Fixed Retainers Payment by results Success fees KPI’s – for law firm and in-house
Page 5
Reduce Spend Fixed Retainer – shares the risk
All HR work in France All contract work in Europe
Changes behaviour Reduce demand / claims / damages Automate documents
www.eversheds.com/hrcontractdemo Training online www.eversheds.com/gel
Page 6
Better results = savings 2002 – 35 claims 2003 – 33 claims 2004 – 28 claims 2005 – 22 claims 2006 – 8 claims
Earlier intervention Analyse cause +
train KPI’s Helplines Show total savings =
much more than possible savings in legal costs
Page 7
Reduce Spend Success fees used for single projects
Define ‘win’, ‘lose’ and ‘draw’ and the fee structure associated with each
Align the business with what you are doing Helps to keep everyone focused on objectives
Page 8
Demonstrate Control
- scope in detail- produce project plan + budget
Specialist
Core
Routine
- identify ‘products’ - defined processes and procedures
to ensure scoping and firm budget
- fixed price + metrics
Page 9
KPI’s for Corporate Counsel Need to show value All functions need KPI’s Example
Cost of fines, disputes and penalties Exceeded cost of legal dept
Have document listing KPI’s
Page 10
Fewer firms on panel Trend to avoid huge panels Economies of scale Reduced management time + cost Ability to roll out programs across regions Partnering model Compromise – needs honesty and use of other
firms to “top up”
Page 11
The Future ? More of the same ? Rise of the small, boutique firm ? Heightened commoditisation ? Greater use of software tools for document
generation and transaction processing ? Development of purchasing consortia ? Knowledge management sharing ?
www.legalonramp.com
Page 12
Comments Comments Ways you have found to cut demand / cost Need copy of white paper on KPI’s for
Corporate Counsel ? Do you see any other developing trends ?
[email protected]@eversheds.com
Transformation: Redefining the In House World
Wednesday 23rd May, 2007
Presented by Kevin Doolan and Martin HopkinsEversheds LLP
Association of Corporate Counselwww.acc.com
Thank you for attending another presentation from ACC’s Desktop Learning Webcasts
Please be sure to complete the evaluation form for this program as your comments and ideas are helpful in planning
future programs. You may also contact Jacqueline Windley at [email protected]
This and other ACC webcasts have been recorded and are available, for one year after the presentation date, as
archived webcasts at www.webcasts.acc.com. You can also find transcripts of these programs in ACC’s
Virtual Library at www.acc.com/vl