thoughtleaders’ capabilities, courses, and participant feedback · 2017. 5. 30. · leaders, llc...

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This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution without prior written approval from thoughtLEADERS, LLC.This material was used by thoughtLEADERS, LLC during an oral presentation; it is not a complete record of the discussion. thoughtLEADERS, LLC has worked to ensure theaccuracy of the information included herein. thoughtLEADERS, LLC is not engaged in rendering legal, accounting, or other professional services beyond training consulting. Itsreports should not be construed as professional advice on any particular set of facts or circumstances. thoughtLEADERS, LLC is not responsible for any claims or losses that mayarise from any errors or omissions in our reports or reliance upon any recommendation or advice provided by thoughtLEADERS, LLC.

thoughtLEADERS’ Capabilities, Courses, and Participant Feedback

Delivering great leadership development training that makes a real difference in performance


thoughtLEADERS – Who We Are and What We Do

• Leadership development training, coaching and consulting

• Critical business skills delivered in a classroom environment

• Heavy in-class application of tools and frameworks with immediate “take-away” applicability

• Programs conducted at client locations around the world

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Our Instructors – Well Educated

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Our Instructors – Experienced Practitioners

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Our Instructors – Respected Authors and Experts

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Our Clients – A Representative List

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Our Courses

Creating Your Leadership Maxims

Leading Inside the Box

Structured Thought: Problem Solving

Structured Thought and Communication

Principles of Chart Design

Deliberate Decision Making

Leading with Influence

Compelling Executive Presence

Influencing Through Storytelling

Storytelling for Salespeople

Simplified Strategic Planning

Strategic Business Planning

Coaching for Impact

Feedback Fundamentals

Everything is Negotiable

thoughtLEADERSHIP: Innovation

Time Management Mastery

Project Management Reality

Building Resilience


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Creating Your Leadership Maxims• The four aspects of leadership and why they’re critical to being a well-rounded leader

• How to lead yourself (motivate, inspire, and direct)

• How to lead the thinking (vision, innovation)

• How to lead your people (know them, inspire them, grow them)

• How to lead a balanced life (boundaries, perspective)

• How to articulate your leadership maxims in a simple manner (on one piece of paper)

http://www.thoughtleadersllc.com/services/leadership-maxims/

http://www.thoughtleadersllc.com/services/leadership-maxims/


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Leading Inside the Box

http://www.thoughtleadersllc.com/services/leading-inside-the-box/

• Understand the concept of “Leadership Capital” and assess how you’re spending it

• Assess the results your team members are delivering and how they need to change

• Learn the four primary team member “performance patterns,” the eight behavioral archetypes, and specific tactics and techniques for improving performance

• Create plans for changing team member performance patterns

http://www.thoughtleadersllc.com/services/leading-inside-the-box/


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Structured Thought: Problem Solving• Use both critical and conceptual problem solving skills to define the issue

• Put structure to ambiguous problems and generate possible solutions

• Create hypotheses as to what potential solutions could be

• Prioritize which ideas have the most merit or which issues are the most relevant

• Confirm or deny hypothesized answers in a data-driven way

• Synthesize findings and use logic and data to prove your case

http://www.thoughtleadersllc.com/services/structured-thought-problem-solving/

http://www.thoughtleadersllc.com/services/structured-thought-problem-solving/


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Structured Thought and Communication

http://www.thoughtleadersllc.com/services/structured-thought-communications-foundations/

• Use the Structured Thought process to quickly and clearly define and support ideas

• Clearly define the issue/question

• Create and define the “core idea”

• Define the “architecture” required to support the “core idea”

• Draft a clear, compelling “story”

• Discuss the “story” with key stakeholders to refine and improve it

• Identify and present facts required to support the “story”

• Package the “story” in a variety of communication mediums (presentations, business cases, emails, voicemails, etc.)

Create a “core idea”

? The Question ?

Structure the argument (the “architecture”)

Create “the story”

Discuss/refine “the story”

Select core facts/analyses

Prove/disprove hypothesis

Finalize the communication

Share the idea

http://www.thoughtleadersllc.com/services/structured-thought-communications-foundations/


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Principles of Chart Design

http://www.thoughtleadersllc.com/services/principles-of-chart-design/

• Use consistent page elements for a unified communication approach

• Apply a time-tested method for data chart selection

• Design data-heavy pages based on specific messages and linkages

• Turn concepts into clear business illustrations

• Apply a “design eye” to chart-making and editing for ease of reading

http://www.thoughtleadersllc.com/services/principles-of-chart-design/


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Deliberate Decision Making• What decision making is and how it interacts with judgment

• The phases of decision making

• The styles of decision making and when to use which style

• Who is involved in decision making and how/when to involve them

• The types of ambiguity surrounding decisions we make

• Decision types based on the ambiguity we face

• Key considerations for making good decisions

Communicate

http://www.thoughtleadersllc.com/services/deliberate-decision-making/

Autocratic ConsensusDemocratic Participatory

http://www.thoughtleadersllc.com/services/deliberate-decision-making/


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Leading with Influence

• Use the power of perception. Why is perception important? How do others perceive you and your team? How can you change that perception, if need be?

• Be visible and raise your profile.Increase your visibility by standing out and getting noticed. You will learn the seven ways to gain visibility and raise your profile

• Lead through influence. What is influence? How does your influence ability benefit you and your employees? What is the current influence ability of you and your team? You will learn the five traits all influential people have

http://www.thoughtleadersllc.com/services/leading-with-influence/

Solid Reputation

Enhanced Skill Set

Executive Presence

Superior Likeability

Power to Persuade The Five

Key Traits

http://www.thoughtleadersllc.com/services/leading-with-influence/


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Compelling Executive Presence

http://www.thoughtleadersllc.com/services/compelling-executive-presence/

• Be more authentic and comfortable in a variety of situations

• Get past the walls and biases of your audience

• Learn and apply an integrated framework covering all aspects of presence

• Explore ways to more easily be your authentic self

• Acquire tools and techniques for establishing trust and building rapport

• Experience approaches for getting your audience to connect with your content

• Apply methods for getting others on board with your recommendations

AUTHENTICITYRaise Your Curtain

RAPPORTGet Past Audience Walls

ENGAGEMENTMake Meaningful

Connections

GRAVITASPull Them Along

Your

Cur

tain

Thei

r Wal

ls

http://www.thoughtleadersllc.com/services/compelling-executive-presence/


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Leadership and Influence Through Storytelling

• Why storytelling works better than telling people what to think

• Learn when to tell leadership and influence stories

• Discover 21 leadership challenges where storytelling is a key to success, including: vision, change, inspiration, creativity, culture, collaboration, driving action, and making recommendations stick

• Learn the three steps to selecting the right story to tell

• Practice using the 7-step story structure

• Know how to use story elements of emotion, surprise, dialog, details, and length to make a good story great

• Learn techniques for telling stories with data

• Learn the differences between oral and written delivery of stories

• Learn storytelling ethics and how to practice and save your stories

http://www.thoughtleadersllc.com/services/influential-storytelling/

http://www.thoughtleadersllc.com/services/influential-storytelling/


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Storytelling for Salespeople

• Learn the 6 differences between a sales story and a sales pitch

• Understand ten reasons why storytelling works better than a sales pitch

• Discover 25 two-minute stories that all sales people need in their repertoire

• Learn the three steps to selecting the right story to tell

• Practice using the 7-step story structure: hook, context, challenge, conflict, resolution, lesson, recommended action

• Know how to use story elements to make a good story great: emotion, surprise, dialog, details, length

• Learn the differences between oral and written delivery of stories

• Explore storytelling ethics and learn how to practice and save stories

Managing customer relationships

Building rapport

Making the main pitch

Handling objections

Closing the sale

Introducing yourself

Preparing for the sales call

http://www.thoughtleadersllc.com/services/storytelling-for-salespeople/

http://www.thoughtleadersllc.com/services/storytelling-for-salespeople/


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Simplified Strategic Planning

http://www.thoughtleadersllc.com/services/strategic-planning/

• Strategic plan with core competencies and filters for evaluating future opportunities

• Prioritized list of initiatives to pursue and named initiative owners

• Implementation sequencing/resourcing plan to execute identified initiatives

• Analysis of expected financial results derived from the plan

PreparationWorkshop 1

Set direction

Future:Plan &

Organize

Workshop 2 Prioritize

efforts

Homework: Define initiatives

Homework: Refine high priority ideas

Support & Implement



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Strategic Business Planning


• Use your understanding of the market, your place in it, and how you compete versus others

• Set direction including vision, mission, goals, and core competencies

• Create and use strategic filters for evaluating opportunities

• Explain initiatives and how they tie to the strategy

• Define then prioritize initiatives and assess your portfolio of projects

• Project your financial results and create an execution plan



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Coaching for Impact

http://www.thoughtleadersllc.com/services/coaching-for-impact-foundations/

• Identify what strong coaches do

• Recognize when to use a coaching approach

• Set the stage for a coaching conversation

• Have an impactful coaching conversation

• Deliver clear and actionable feedback

• Ask powerful questions that yield insights into issues

• Apply a coaching model in coaching conversations

Establish Trust Ask Great QuestionsListen ActivelyBe Fully Present

Establish Purpose

Define Reality

Generate Options

Build the Plan

Execute the Plan

Support the Plan

http://www.thoughtleadersllc.com/services/coaching-for-impact-foundations/


Feedback Fundamentals

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Good feedback is…• Focused on past behavior• Precise and evaluative• “Telling” or “advice” oriented• Used to change behavior in

a prescribed manner

Bad feedback is…• Non-specific• Emotionally based• About the person instead

of about their actions• Not actionable

It’s a conversation• The feedback provider offers their thoughts

• The feedback recipient acknowledges and seeks to understand

• The provider suggests ways to improve

• The recipient commits to making the changes


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Everything is Negotiable

http://www.thoughtleadersllc.com/services/everything-is-negotiable/

• Use negotiation techniques to achieve agreement on virtually any topic

• Recognize when you are in a negotiation situation, the context and the goals

• Understand the facts you need before you negotiate

• Create and pursue alternatives to negotiation

• Be comfortable, in control, and prepared at the negotiating table

• Identify core negotiation techniques and when to use them

• Build a “master negotiation toolkit” and learn how to use those techniques

Serve the PieTake the Pie Split the Pie Expand the Pie

http://www.thoughtleadersllc.com/services/everything-is-negotiable/


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thoughtLEADERSHIP: Innovation

• What thoughtLEADERSHIP really is

• What characteristics thoughtLEADERS possess

• What tools thoughtLEADERS use to lead the thinking

• How to apply the tools of a thoughtLEADER

• How to convey your thoughtLEADING ideas in a compelling manner

http://www.thoughtleadersllc.com/services/thoughtleadership/

10X

http://www.thoughtleadersllc.com/services/thoughtleadership/

http://www.kimbalina.com/images/confused_baby.jpg




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Time Management MasteryThe course will provide you with tools and techniques to:

• Take responsibility for what you choose to do with your time

• Stop saying “yes” to everything and learn how to say “no”

• Organize, prioritize, and execute against your task list

• Lessen the amount of time dedicated to time wasters

• Use prioritization and focus to drive productivity

• “Time block” to protect time on your calendar

• Eliminate or have less frequent meetings

• Protect and defend your time

• Delegate successfully

http://www.thoughtleadersllc.com/services/time-management-mastery/

http://www.thoughtleadersllc.com/services/time-management-mastery/


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Project Management Reality

• The three foundational breakdowns that doom projects from the start

• The four colossal landmines most projects roll over

• The three unexploited sources of upside that enable you to over-deliver on your project

• How to diagnose the presence of the ten situations above

• How to either mitigate the problems or seize the opportunities

• How to apply this method to projects on which you’re currently working

http://www.thoughtleadersllc.com/services/project-management-reality/

http://www.thoughtleadersllc.com/services/project-management-reality/


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Building Resilience• Respond to unexpected change with confidence and flexibility

• Challenge the beliefs and assumptions that drive your decisions and actions

• Re-tool your thinking to support resilience

http://www.thoughtleadersllc.com/services/building-resilience/

http://www.thoughtleadersllc.com/services/building-resilience/


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Outstanding Feedback from Thousands of Participants

6.48

6.48

6.60

6.64

6.73

6.10

6.28

6.27

6.22

6.39

6.16

6.26

6.39

6.43

The instructor moved at an appropriate pace

The instructor shared relevant real-world examples

The instructor kept the class interesting

The instructor answered questions appropriately

The instructor explained the material's real world application

The time spent on each section was appropriate

Applying the method to a case reinforced learning

The exercises helped me better understand the concepts

The balance between lecture and exercises was appropriate

I would recommend this course to others

The process is clear and easy to understand

I will be able to apply these concepts to be better at my job

The course materials facilitated learning the concepts

This course was relevant to my job 4.94%

4.75%

5.46%

6.58%

6.11%

5.97%

5.85%

5.55%

6.80%

3.16%

3.65%

4.63%

5.90%

5.06%

Std Dev

More than 5,000 participants across all clients for over 13 years have given all our courses and instructors outstanding scores and feedback with very little variance. Scores are on a 1-7 scale


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Participants Speak Highly of Our Courses

“Could be the most useful course I’ve taken in the 10 years I’ve been here!”

“Best course and most relevant we’ve had available for quite some time.”

“I will be using this immediately. We need all team members to take the course.”

“I enjoyed this very much. Absolutely valuable. This course should be extended throughout the organization.”

“All employees in the company need to take this course – bar none! Good pace. Kept interest at all times.”

“Instructor effectively communicated his message and has changed my thought process. I have taken many training classes here – this is the first class that has kept my attention the entire time! Great job! Thank you! Excellent course!”

“I’m anxious to take this back and redo presentations with it. I liked how the instructor skipped exercises because he understood we were ‘getting it’.”

“Great class. Very applicable. Good for my whole team (including me). Refreshing. Very easy to understand. Class moved at a great pace. Proper time on each section.”


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Come visit our blog (http://www.thoughtleadersllc.com/blog)

Contact us at:www.thoughtleadersllc.com

[email protected]

804.241.9757

Learn More About Us

http://www.thoughtleadersllc.com/blog

http://www.thoughtleadersllc.com/

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thoughtleaders’ capabilities, courses, and participant feedback · 2017. 5. 30. · leaders, llc...

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