thread dump 0

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[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[12:57:48:453]|[04-27-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[195]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[12:58:03:555]|[04-27-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[195]|: Thread Dump 1"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor143" Id=487 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@aa7d89 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor142" Id=486 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@117d3aa at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor141" Id=485 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1497f15 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor139" Id=481 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor138" Id=480 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@3677db at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)

at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor133" Id=475 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor127" Id=462 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1f6e18a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor126" Id=461 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1514192 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor124" Id=459 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1a8081b at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor123" Id=458 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)





"Thread-172" Id=332 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.cli.CLITransportPool.run(CLITransportPool.java:251)

"http-0.0.0.0-443-Processor93" Id=313 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737)

at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor75" Id=273 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@ac2576 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"File Reaper" Id=150 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1cf861f at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.apache.commons.io.FileCleaner$1.run(FileCleaner.java:62)

"http-0.0.0.0-443-Monitor" Id=108 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@16e696f at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)

"JBossLifeThread" Id=102 in WAITING on lock=java.lang.Object@1cc13dd at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)

"RefreshThread" Id=101 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.workengine.scheduler.internal.RefreshController.run(RefreshController.java:68) at java.lang.Thread.run(Unknown Source)

"WorkerThread-ServiceDeskCommon_Thread -4" Id=88 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-ServiceDeskCommon_Thread -0" Id=84 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method)

at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-CommonActivities -9" Id=83 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-CommonActivities -6" Id=80 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer

vice.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)







"WorkerThread-AssetNotification -4" Id=73 in WAITING on lock=java.lang.Object@e0c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)


"WorkerThread-AssetNotification -2" Id=71 in WAITING on lock=java.lang.Object@e0

c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-Asset -9" Id=68 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -8" Id=67 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-Asset -3" Id=62 in WAITING on lock=java.lang.Object@47d9fb

at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"ScheduleExecutor" Id=89 in TIMED_WAITING on lock=java.lang.Class@1381f1f at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -9" Id=58 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-WorkEngine -5" Id=54 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)

at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)






"Timer-3" Id=48 in TIMED_WAITING on lock=java.util.TaskQueue@8975fd at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Timer-2" Id=47 in TIMED_WAITING on lock=java.util.TaskQueue@a144b4 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"TimeoutFactory" Id=46 in TIMED_WAITING on lock=org.jboss.util.timeout.TimeoutFactory@1a5afcd at java.lang.Object.wait(Native Method) at org.jboss.util.timeout.TimeoutFactory.doWork(TimeoutFactory.java:503) at org.jboss.util.timeout.TimeoutFactory.access$300(TimeoutFactory.java:28) at org.jboss.util.timeout.TimeoutFactory$1.run(TimeoutFactory.java:549)

"IdleRemover" Id=45 in TIMED_WAITING on lock=java.util.ArrayList@b8e9b6 at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66) at java.lang.Thread.run(Unknown Source)

"Thread-10" Id=44 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.persistence.cache.CacheRepositoryImpl$CleanUpRunnable.run(CacheRepositoryImpl.java:184) at java.lang.Thread.run(Unknown Source)

"ContainerBackgroundProcessor[StandardEngine[jboss.web]]" Id=43 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1597) at java.lang.Thread.run(Unknown Source)

"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@1f7b240 at java.lang.Object.wait(Native Method)

at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"UILServerILService Accept Thread" Id=41 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jboss.mq.il.uil2.UILServerILService.run(UILServerILService.java:123) at java.lang.Thread.run(Unknown Source)

"JBossMQ Cache Reference Softner" Id=40 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@d7a88f at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)

"NamingBootstrap Pool(1)-1" Id=39 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jnp.server.Main$AcceptHandler.run(Main.java:417) at org.jboss.util.threadpool.RunnableTaskWrapper.run(RunnableTaskWrapper.java:97) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:743) at java.lang.Thread.run(Unknown Source)

"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@7b541a at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)

"RMI Reaper" Id=37 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@cea872 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source)

at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"ScannerThread" Id=34 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.loop(AbstractDeploymentScanner.java:218) at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.run(AbstractDeploymentScanner.java:191)

"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@194f59b at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Thread-5" Id=25 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@88b3b9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)

"DestroyJavaVM" Id=21 in RUNNABLE

"Wrapper-Connection" Id=20 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readByte(Unknown Source) at org.tanukisoftware.wrapper.WrapperManager.handleBackend(WrapperManager.java:5079) at org.tanukisoftware.wrapper.WrapperManager.run(WrapperManager.java:5423) at java.lang.Thread.run(Unknown Source)

"AWT-Windows" Id=18 in RUNNABLE (running in native) at sun.awt.windows.WToolkit.eventLoop(Native Method) at sun.awt.windows.WToolkit.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Java2D Disposer" Id=16 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@cf5df0 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.java2d.Disposer.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Thread-3" Id=15 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:877)

"Thread-2" Id=14 in RUNNABLE at java.io.FileOutputStream.writeBytes(Native Method) at java.io.FileOutputStream.write(Unknown Source) at java.io.BufferedOutputStream.flushBuffer(Unknown Source) at java.io.BufferedOutputStream.flush(Unknown Source) at java.util.logging.FileHandler$MeteredStream.flush(Unknown Source) at sun.nio.cs.StreamEncoder.implFlush(Unknown Source) at sun.nio.cs.StreamEncoder.flush(Unknown Source) at java.io.OutputStreamWriter.flush(Unknown Source) at java.util.logging.StreamHandler.flush(Unknown Source) at java.util.logging.FileHandler.publish(Unknown Source) at com.adventnet.logging.FileOutputHandler.publishMessage(FileOutputHandler.java:842) at com.adventnet.logging.FileOutputHandler.writeMessages(FileOutputHandler.java:901) at com.adventnet.logging.FileOutputHandler.access$800(FileOutputHandler.java:91) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:871)


"Wrapper-Control-Event-Monitor" Id=10 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.tanukisoftware.wrapper.WrapperManager$3.run(WrapperManager.java:962)

"Attach Listener" Id=5 in RUNNABLE

"Signal Dispatcher" Id=4 in RUNNABLE

"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@20496a at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

"Reference Handler" Id=2 in WAITING on lock=java.lang.ref.Reference$Lock@1b3fd66 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at java.lang.ref.Reference$ReferenceHandler.run(Unknown Source)

Thread Dump 2"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveConte

xt.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)





"http-0.0.0.0-443-Processor75" Id=273 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@ac2576 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor64" Id=261 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)







"WorkerThread-ServiceDeskCommon_Thread -3" Id=87 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer





"WorkerThread-CommonActivities -4" Id=78 in WAITING on lock=java.lang.Object@12c

2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-CommonActivities -0" Id=74 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo

olService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-AssetNotification -1" Id=70 in WAITING on lock=java.lang.Object@e0c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP

oolService.java:255) at java.lang.Thread.run(Unknown Source)





"WorkerThread-Asset -6" Id=65 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method)





"WorkerThread-WorkEngine -8" Id=57 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-WorkEngine -3" Id=52 in WAITING on lock=java.lang.Object@1833300






"Timer-2" Id=47 in TIMED_WAITING on lock=java.util.TaskQueue@a144b4 at java.lang.Object.wait(Native Method)






"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@1f7b240 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)






"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Thread-5" Id=25 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@88b3b9 at java.lang.Object.wait(Native Method)

at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)









Thread Dump 3"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)

at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)

at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor134" Id=476 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source)

at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)






"http-0.0.0.0-443-Processor75" Id=273 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@ac2576 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-ServiceDeskCommon_Thread -0" Id=84 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method)





"WorkerThread-CommonActivities -6" Id=80 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer





"WorkerThread-AssetNotification -2" Id=71 in WAITING on lock=java.lang.Object@e0

c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-Asset -8" Id=67 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-Asset -3" Id=62 in WAITING on lock=java.lang.Object@47d9fb





"WorkerThread-WorkEngine -5" Id=54 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)



"Timer-2" Id=47 in TIMED_WAITING on lock=java.util.TaskQueue@a144b4 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)





"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@1f7b240 at java.lang.Object.wait(Native Method)







"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source)

at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Thread-5" Id=25 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@88b3b9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)













|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|

[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[08:31:33:965]|[11-23-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[21]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[08:31:49:022]|[11-23-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[21]|: Thread Dump 1"http-0.0.0.0-443-Processor15" Id=126 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor11" Id=122 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@59eb42 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor9" Id=120 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source)

at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor8" Id=119 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@11dec40 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Monitor" Id=116 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@1332c6d at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor4" Id=114 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor2" Id=112 in RUNNABLE (running in native)

at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor1" Id=111 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@164623d at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"JBossLifeThread" Id=110 in WAITING on lock=java.lang.Object@a9ba28 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)


"WorkerThread-ServiceDeskCommon_Thread -4" Id=99 in WAITING on lock=java.lang.Object@fcd3ee at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-ServiceDeskCommon_Thread -3" Id=98 in WAITING on lock=java.lang.Object@fcd3ee at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-CommonActivities -9" Id=94 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)

at java.lang.Thread.run(Unknown Source)

"WorkerThread-CommonActivities -8" Id=93 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)








"WorkerThread-CommonActivities -0" Id=85 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)

at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-AssetNotification -4" Id=84 in WAITING on lock=java.lang.Object@1b05fb8 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-AssetNotification -1" Id=81 in WAITING on lock=java.lang.Object@1b05fb8 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)

at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)


"WorkerThread-Asset -9" Id=79 in WAITING on lock=java.lang.Object@1fbc471 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-Asset -6" Id=76 in WAITING on lock=java.lang.Object@1fbc471





"WorkerThread-Asset -2" Id=72 in WAITING on lock=java.lang.Object@1fbc471 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)




"ScheduleExecutor" Id=100 in TIMED_WAITING on lock=java.lang.Class@5c5601 at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -9" Id=67 in WAITING on lock=java.lang.Object@129b70 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -8" Id=66 in WAITING on lock=java.lang.Object@129b70 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"Timer-3" Id=57 in TIMED_WAITING on lock=java.util.TaskQueue@19adf55 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Timer-2" Id=54 in TIMED_WAITING on lock=java.util.TaskQueue@bc474c

at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"TimeoutFactory" Id=51 in TIMED_WAITING on lock=org.jboss.util.timeout.TimeoutFactory@ece585 at java.lang.Object.wait(Native Method) at org.jboss.util.timeout.TimeoutFactory.doWork(TimeoutFactory.java:503) at org.jboss.util.timeout.TimeoutFactory.access$300(TimeoutFactory.java:28) at org.jboss.util.timeout.TimeoutFactory$1.run(TimeoutFactory.java:549)

"IdleRemover" Id=48 in TIMED_WAITING on lock=java.util.ArrayList@d0bed6 at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66) at java.lang.Thread.run(Unknown Source)



"Timer-1" Id=44 in TIMED_WAITING on lock=java.util.TaskQueue@a0e67c at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)


"JBossMQ Cache Reference Softner" Id=42 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@17bd943 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)


"GC Daemon" Id=40 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@1f4eeae at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)

"RMI Reaper" Id=39 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1620042 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Timer-0" Id=35 in TIMED_WAITING on lock=java.util.TaskQueue@ff14be at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Thread-6" Id=26 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@aaf5a4

at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)




"Java2D Disposer" Id=17 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1e51abf at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.java2d.Disposer.run(Unknown Source) at java.lang.Thread.run(Unknown Source)





"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@3efee1 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

"Reference Handler" Id=2 in WAITING on lock=java.lang.ref.Reference$Lock@1cf6e1c at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at java.lang.ref.Reference$ReferenceHandler.run(Unknown Source)

Thread Dump 2"http-0.0.0.0-443-Processor15" Id=126 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor4" Id=114 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19)

at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContex

tValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)









"WorkerThread-ServiceDeskCommon_Thread -0" Id=95 in WAITING on lock=java.lang.Object@fcd3ee





"WorkerThread-CommonActivities -6" Id=91 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-CommonActivities -2" Id=87 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)





"WorkerThread-Asset -8" Id=78 in WAITING on lock=java.lang.Object@1fbc471 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"ScheduleExecutor" Id=100 in TIMED_WAITING on lock=java.lang.Class@5c5601 at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42)






"WorkerThread-WorkEngine -5" Id=63 in WAITING on lock=java.lang.Object@129b70 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo



"Timer-2" Id=54 in TIMED_WAITING on lock=java.util.TaskQueue@bc474c at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)





"Timer-1" Id=44 in TIMED_WAITING on lock=java.util.TaskQueue@a0e67c







"RMI TCP Accept-0" Id=38 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Sou

rce) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Thread-6" Id=26 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@aaf5a4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)





Thread Dump 3"http-0.0.0.0-443-Processor15" Id=126 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source)

at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor12" Id=123 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConn

ection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)






"http-0.0.0.0-443-Processor6" Id=117 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@9add3e at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor4" Id=114 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)










"WorkerThread-ServiceDeskCommon_Thread -0" Id=95 in WAITING on lock=java.lang.Object@fcd3ee at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-CommonActivities -6" Id=91 in WAITING on lock=java.lang.Object@bdc868 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)





"WorkerThread-AssetNotification -2" Id=82 in WAITING on lock=java.lang.Object@1b05fb8





"WorkerThread-Asset -8" Id=78 in WAITING on lock=java.lang.Object@1fbc471 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)






"WorkerThread-Asset -3" Id=73 in WAITING on lock=java.lang.Object@1fbc471 at java.lang.Object.wait(Native Method)





"ScheduleExecutor" Id=100 in TIMED_WAITING on lock=java.lang.Class@5c5601 at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)





"WorkerThread-WorkEngine -5" Id=63 in WAITING on lock=java.lang.Object@129b70 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-WorkEngine -0" Id=58 in WAITING on lock=java.lang.Object@129b70



"Timer-2" Id=54 in TIMED_WAITING on lock=java.util.TaskQueue@bc474c at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)





"Timer-1" Id=44 in TIMED_WAITING on lock=java.util.TaskQueue@a0e67c at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)






"RMI TCP Accept-0" Id=38 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source)




"Thread-6" Id=26 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@aaf5a4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)





"Thread-4" Id=16 in TIMED_WAITING at java.lang.Thread.sleep(Native Method)

at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:877)









|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[16:38:37:534]|[11-25-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[29]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[16:38:52:631]|[11-25-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[29]|: Thread Dump 1"http-0.0.0.0-443-Processor15" Id=116 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method)

at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor14" Id=115 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1d204cd at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor13" Id=114 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1395ccc at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor12" Id=113 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@fb8c13 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor11" Id=112 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a934ec at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor10" Id=111 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@d19b53 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655)




"http-0.0.0.0-443-Processor7" Id=108 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@12c70d2 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor6" Id=107 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a31293

at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Monitor" Id=106 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@1b4e557 at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor5" Id=105 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@13cd05a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor4" Id=104 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@192ce93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor3" Id=103 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveConte

xt.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor1" Id=101 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1684b79 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"JBossLifeThread" Id=100 in WAITING on lock=java.lang.Object@332aff at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)


"WorkerThread-ServiceDeskCommon_Thread -4" Id=89 in WAITING on lock=java.lang.Object@14beb40 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-ServiceDeskCommon_Thread -1" Id=86 in WAITING on lock=java.lang.Ob

ject@14beb40 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)


"WorkerThread-CommonActivities -9" Id=84 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)


"WorkerThread-CommonActivities -7" Id=82 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo





"WorkerThread-CommonActivities -3" Id=78 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP





"WorkerThread-AssetNotification -4" Id=74 in WAITING on lock=java.lang.Object@18b678c at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)





"WorkerThread-Asset -9" Id=69 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)


"WorkerThread-Asset -8" Id=68 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)








"WorkerThread-Asset -0" Id=60 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer


"ScheduleExecutor" Id=90 in TIMED_WAITING on lock=java.lang.Class@e6cc5f at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -9" Id=59 in WAITING on lock=java.lang.Object@1aa7618 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-WorkEngine -6" Id=56 in WAITING on lock=java.lang.Object@1aa7618 at java.lang.Object.wait(Native Method)



"Timer-3" Id=49 in TIMED_WAITING on lock=java.util.TaskQueue@2f4356 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Timer-2" Id=48 in TIMED_WAITING on lock=java.util.TaskQueue@edd295 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"TimeoutFactory" Id=47 in TIMED_WAITING on lock=org.jboss.util.timeout.TimeoutFactory@19c4d4b at java.lang.Object.wait(Native Method) at org.jboss.util.timeout.TimeoutFactory.doWork(TimeoutFactory.java:503) at org.jboss.util.timeout.TimeoutFactory.access$300(TimeoutFactory.java:28) at org.jboss.util.timeout.TimeoutFactory$1.run(TimeoutFactory.java:549)

"IdleRemover" Id=46 in TIMED_WAITING on lock=java.util.ArrayList@969ebb at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66) at java.lang.Thread.run(Unknown Source)


at com.adventnet.persistence.cache.CacheRepositoryImpl$CleanUpRunnable.run(CacheRepositoryImpl.java:184) at java.lang.Thread.run(Unknown Source)




"JBossMQ Cache Reference Softner" Id=40 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@ad80cf at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)


"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@e3cbb9 at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)

"RMI Reaper" Id=37 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1540b40 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@ae997b at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Thread-6" Id=26 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@de839e at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)



"AWT-Windows" Id=19 in RUNNABLE (running in native)

at sun.awt.windows.WToolkit.eventLoop(Native Method) at sun.awt.windows.WToolkit.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Java2D Disposer" Id=17 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@93370a at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.java2d.Disposer.run(Unknown Source) at java.lang.Thread.run(Unknown Source)








"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@10276f2 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

"Reference Handler" Id=2 in WAITING on lock=java.lang.ref.Reference$Lock@cf2e49 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at java.lang.ref.Reference$ReferenceHandler.run(Unknown Source)

Thread Dump 2"http-0.0.0.0-443-Processor15" Id=116 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor10" Id=111 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@d19b53 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor9" Id=110 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1a8b48a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor8" Id=109 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1b65d47 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor6" Id=107 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a31293 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor4" Id=104 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@192ce93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor3" Id=103 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilte

r.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)

at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)









"WorkerThread-ServiceDeskCommon_Thread -0" Id=85 in WAITING on lock=java.lang.Object@14beb40





"WorkerThread-CommonActivities -6" Id=81 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-CommonActivities -2" Id=77 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)





"WorkerThread-Asset -8" Id=68 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"ScheduleExecutor" Id=90 in TIMED_WAITING on lock=java.lang.Class@e6cc5f at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42)






"WorkerThread-WorkEngine -5" Id=55 in WAITING on lock=java.lang.Object@1aa7618 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo








"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@8f3052







"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Sou

rce) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)


"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@ae997b at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)






Thread Dump 3"http-0.0.0.0-443-Processor15" Id=116 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.jav

a:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)





"http-0.0.0.0-443-Processor10" Id=111 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@d19b53 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor9" Id=110 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1a8b48a


"http-0.0.0.0-443-Processor8" Id=109 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1b65d47 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor6" Id=107 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a31293 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor4" Id=104 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@192ce93 at java.lang.Object.wait(Native Method)

at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor3" Id=103 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)










"WorkerThread-CommonActivities -9" Id=84 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method)





"WorkerThread-CommonActivities -5" Id=80 in WAITING on lock=java.lang.Object@141bf9f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer





"WorkerThread-AssetNotification -1" Id=71 in WAITING on lock=java.lang.Object@18

b678c at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-Asset -7" Id=67 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)






"WorkerThread-Asset -2" Id=62 in WAITING on lock=java.lang.Object@13b2b95 at java.lang.Object.wait(Native Method)




"ScheduleExecutor" Id=90 in TIMED_WAITING on lock=java.lang.Class@e6cc5f at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)






"WorkerThread-WorkEngine -4" Id=54 in WAITING on lock=java.lang.Object@1aa7618 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"Timer-3" Id=49 in TIMED_WAITING on lock=java.util.TaskQueue@2f4356







"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@ae997b









"Thread-2" Id=14 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputH

andler.java:877)







|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[08:58:30:552]|[01-20-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[655]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[08:58:45:568]|[01-20-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[655]|: Thread Dump 1"http-0.0.0.0-443-Processor450" Id=2024 in WAITING on lock=org.apache.tomcat.uti

l.threads.ThreadPool$ControlRunnable@1b8c047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)





"http-0.0.0.0-443-Processor437" Id=2011 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@f3eb45 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor436" Id=2010 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)

at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor429" Id=2001 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368)

at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)






"http-0.0.0.0-443-Processor405" Id=1717 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@f2683a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor376" Id=1595 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@15239e0 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor326" Id=1442 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@180a52 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"File Reaper" Id=768 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@b32f18 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.apache.commons.io.FileCleaner$1.run(FileCleaner.java:62)

"http-0.0.0.0-443-Monitor" Id=106 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@174a83a at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)

"JBossLifeThread" Id=100 in WAITING on lock=java.lang.Object@1d0954e

at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)


"WorkerThread-ServiceDeskCommon_Thread -4" Id=89 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-ServiceDeskCommon_Thread -1" Id=86 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo





"WorkerThread-CommonActivities -7" Id=82 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP




"WorkerThread-AssetNotification -4" Id=74 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-AssetNotification -3" Id=73 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method)





"WorkerThread-Asset -9" Id=69 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)


"WorkerThread-Asset -8" Id=68 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)




"WorkerThread-Asset -4" Id=64 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method)

"ScheduleExecutor" Id=90 in TIMED_WAITING on lock=java.lang.Class@1352dda at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -9" Id=59 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)



"WorkerThread-WorkEngine -6" Id=56 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-WorkEngine -1" Id=51 in WAITING on lock=java.lang.Object@5569c9



"Timer-3" Id=49 in TIMED_WAITING on lock=java.util.TaskQueue@194137f at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Timer-2" Id=48 in TIMED_WAITING on lock=java.util.TaskQueue@8c23c4 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"TimeoutFactory" Id=47 in TIMED_WAITING on lock=org.jboss.util.timeout.TimeoutFactory@8036e3 at java.lang.Object.wait(Native Method) at org.jboss.util.timeout.TimeoutFactory.doWork(TimeoutFactory.java:503) at org.jboss.util.timeout.TimeoutFactory.access$300(TimeoutFactory.java:28) at org.jboss.util.timeout.TimeoutFactory$1.run(TimeoutFactory.java:549)

"IdleRemover" Id=46 in TIMED_WAITING on lock=java.util.ArrayList@193953e at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66) at java.lang.Thread.run(Unknown Source)



"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@2b1f62 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)


"JBossMQ Cache Reference Softner" Id=40 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1195e17 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)


"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@70761d at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)

"RMI Reaper" Id=37 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@15aa396 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source)

at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)



"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@1aa01dc at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Thread-6" Id=26 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@604bca at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)




"Java2D Disposer" Id=17 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@fbbfe at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.java2d.Disposer.run(Unknown Source) at java.lang.Thread.run(Unknown Source)








"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@ff20ba at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

"Reference Handler" Id=2 in WAITING on lock=java.lang.ref.Reference$Lock@1bd97f3 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at java.lang.ref.Reference$ReferenceHandler.run(Unknown Source)

Thread Dump 2"http-0.0.0.0-443-Processor450" Id=2024 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1b8c047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor439" Id=2013 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)

at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor436" Id=2010 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBas

e.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor429" Id=2001 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source)

at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor424" Id=1867 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1570817 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.ja

va:655) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor391" Id=1703 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)

"JBossLifeThread" Id=100 in WAITING on lock=java.lang.Object@1d0954e at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)





"WorkerThread-ServiceDeskCommon_Thread -1" Id=86 in WAITING on lock=java.lang.Ob

ject@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)









"WorkerThread-CommonActivities -3" Id=78 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP





"WorkerThread-Asset -9" Id=69 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-Asset -0" Id=60 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer






"WorkerThread-WorkEngine -6" Id=56 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method)

at com.adventnet.persistence.cache.CacheRepositoryImpl$CleanUpRunnable.run(CacheRepositoryImpl.java:184) at java.lang.Thread.run(Unknown Source)







"RMI Reaper" Id=37 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@15aa396 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)







"AWT-Windows" Id=19 in RUNNABLE (running in native)

at sun.awt.windows.WToolkit.eventLoop(Native Method) at sun.awt.windows.WToolkit.run(Unknown Source) at java.lang.Thread.run(Unknown Source)










Thread Dump 3"http-0.0.0.0-443-Processor450" Id=2024 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1b8c047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor439" Id=2013 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInput

Buffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor436" Id=2010 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssoc

iationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor424" Id=1867 in WAITING on lock=org.apache.tomcat.uti

l.threads.ThreadPool$ControlRunnable@1570817 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)










"http-0.0.0.0-443-Monitor" Id=106 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@174a83a

at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)










"WorkerThread-CommonActivities -7" Id=82 in WAITING on lock=java.lang.Object@1c9

81b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)









"WorkerThread-AssetNotification -4" Id=74 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP







"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@70761d at java.lang.Object.wait(Native Method)

at sun.misc.GC$Daemon.run(Unknown Source)

















"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@ff20ba at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source)

at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)


|[12:34:16:254]|[01-21-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[879]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[12:34:31:290]|[01-21-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[879]|: Thread Dump 1"http-0.0.0.0-443-Processor630" Id=2743 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor628" Id=2741 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1bcae1e at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor626" Id=2739 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6e97f0 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor623" Id=2722 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1cf8be3 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor621" Id=2720 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a6c708 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor620" Id=2719 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@5cf2e at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)





"http-0.0.0.0-443-Processor592" Id=2637 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(S

upportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)

at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor583" Id=2616 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1fbb9ca at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)






"WorkerThread-ServiceDeskCommon_Thread -0" Id=85 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-CommonActivities -6" Id=81 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)





"WorkerThread-AssetNotification -2" Id=72 in WAITING on lock=java.lang.Object@62722a








"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@2b1f62 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)






"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source)

at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:877)









Thread Dump 2"http-0.0.0.0-443-Processor630" Id=2743 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737)





"http-0.0.0.0-443-Processor626" Id=2739 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6e97f0 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655)





"http-0.0.0.0-443-Processor621" Id=2720 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a6c708


"http-0.0.0.0-443-Processor592" Id=2637 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterC

hain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveConte

xt.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor585" Id=2618 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source)


"http-0.0.0.0-443-Processor579" Id=2598 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@78902a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)







"http-0.0.0.0-443-Monitor" Id=106 in TIMED_WAITING on lock=org.apache.tomcat.uti

l.threads.ThreadPool$MonitorRunnable@174a83a at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)





"WorkerThread-ServiceDeskCommon_Thread -2" Id=87 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)





"WorkerThread-CommonActivities -3" Id=78 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-AssetNotification -4" Id=74 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29)






"WorkerThread-Asset -0" Id=60 in WAITING on lock=java.lang.Object@12938d7





"WorkerThread-WorkEngine -2" Id=52 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)







"IdleRemover" Id=46 in TIMED_WAITING on lock=java.util.ArrayList@193953e at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66)








"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@70761d

at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)







"Wrapper-Connection" Id=21 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readByte(Unknown Source) at org.tanukisoftware.wrapper.WrapperManager.handleBackend(WrapperManager.java:5079) at org.tanukisoftware.wrapper.WrapperManager.run(WrapperManager.java:5423)











"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@ff20ba at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source)

at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)


Thread Dump 3"http-0.0.0.0-443-Processor630" Id=2743 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor626" Id=2739 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6e97f0 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)








"http-0.0.0.0-443-Processor617" Id=2716 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@961802 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)


"http-0.0.0.0-443-Processor616" Id=2715 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@25dde at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)





"http-0.0.0.0-443-Processor592" Id=2637 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetT

hreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:13

7) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor579" Id=2598 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@78902a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"WorkerThread-Asset -9:XML" Id=69 in RUNNABLE at java.util.HashMap.put(Unknown Source) at com.adventnet.persistence.CriteriaBasedRowIterator.getMatchingRows(CriteriaBasedRowIterator.java:199) at com.adventnet.persistence.CriteriaBasedRowIterator.<init>(CriteriaBasedRowIterator.java:86) at com.adventnet.persistence.WritableDataObject.getRows(WritableDataObject.java:602) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.addSoftwareList(NodeDiscovery.java:756) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.mergeHWandSWData(NodeDiscovery.java:1758) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.constructXMLFromDO(NodeDiscovery.java:509) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1321) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -8:XML" Id=68 in RUNNABLE at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at net.sourceforge.jtds.jdbc.SharedSocket.readPacket(SharedSocket.java:826) at net.sourceforge.jtds.jdbc.SharedSocket.getNetPacket(SharedSocket.java:707) at net.sourceforge.jtds.jdbc.ResponseStream.getPacket(ResponseStream.java:466) at net.sourceforge.jtds.jdbc.ResponseStream.read(ResponseStream.java:103) at net.sourceforge.jtds.jdbc.ResponseStream.peek(ResponseStream.java:88)

at net.sourceforge.jtds.jdbc.TdsCore.wait(TdsCore.java:3870) at net.sourceforge.jtds.jdbc.TdsCore.executeSQL(TdsCore.java:1042) at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:406) at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258) at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250) at com.adventnet.db.adapter.Jdbc20DBAdapter.executeQuery(Jdbc20DBAdapter.java:184) at com.adventnet.db.api.RelationalAPI.executeQuery(RelationalAPI.java:739) at com.adventnet.persistence.internal.GetUtil.get(GetUtil.java:89) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1162) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1152) at com.adventnet.servicedesk.utils.DataAccessUtil.get(DataAccessUtil.java:189) at com.adventnet.servicedesk.common.util.CommonAssetUtil.getSoftwareName(CommonAssetUtil.java:2175) at com.adventnet.servicedesk.asset.util.AssetUtil.updateWorkstation(AssetUtil.java:5188) at com.adventnet.servicedesk.asset.util.AssetUtil.handleScanData(AssetUtil.java:17019) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1322) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -7" Id=67 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.servicedesk.asset.task.ScannedXMLDataTask.executeTask(ScannedXMLDataTask.java:289) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.workflow.ejb.internal.WorkFlowExecutorBean.executeWorkFlow(WorkFlowExecutorBean.java:105) at sun.reflect.GeneratedMethodAccessor175.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:683) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:186) at org.jboss.ejb.plugins.AbstractInterceptor.invoke(AbstractInterceptor.java:94) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:72) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148) at com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(SecurityInterceptor.java:108) at com.adventnet.audit.interceptor.AuditInterceptor.invoke(AuditInterceptor.java:128) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191) at com.adventnet.logging.tracing.TracingInterceptor.invoke(TracingInterceptor.java:136) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331) at org.jboss.ejb.Container.invoke(Container.java:709) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:419) at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:83) at com.sun.proxy.$Proxy100.executeWorkFlow(Unknown Source) at com.adventnet.workengine.executor.internal.RemoteWorkFlowExecutionHandler.execute(RemoteWorkFlowExecutionHandler.java:77) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)


"WorkerThread-Asset -5:XML" Id=65 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source)

at net.sourceforge.jtds.jdbc.SharedSocket.readPacket(SharedSocket.java:826) at net.sourceforge.jtds.jdbc.SharedSocket.getNetPacket(SharedSocket.java:707) at net.sourceforge.jtds.jdbc.ResponseStream.getPacket(ResponseStream.java:466) at net.sourceforge.jtds.jdbc.ResponseStream.read(ResponseStream.java:103) at net.sourceforge.jtds.jdbc.ResponseStream.peek(ResponseStream.java:88) at net.sourceforge.jtds.jdbc.TdsCore.wait(TdsCore.java:3870) at net.sourceforge.jtds.jdbc.TdsCore.executeSQL(TdsCore.java:1042) at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:406) at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258) at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250) at com.adventnet.db.adapter.Jdbc20DBAdapter.executeQuery(Jdbc20DBAdapter.java:184) at com.adventnet.db.api.RelationalAPI.executeQuery(RelationalAPI.java:739) at com.adventnet.persistence.DeleteUtil.fetchRows(DeleteUtil.java:451) at com.adventnet.persistence.DeleteUtil.fetchRowsForSlave(DeleteUtil.java:820) at com.adventnet.persistence.DeleteUtil.fetchRows(DeleteUtil.java:565) at com.adventnet.persistence.DeleteUtil.fetchRowsForSlave(DeleteUtil.java:820) at com.adventnet.persistence.DeleteUtil.fetchRows(DeleteUtil.java:565) at com.adventnet.persistence.DeleteUtil.deleteData(DeleteUtil.java:357) at com.adventnet.persistence.DeleteUtil.getDeleteInfo(DeleteUtil.java:91) at com.adventnet.persistence.ejb.interceptor.NotificationPersistenceInterceptor.process(NotificationPersistenceInterceptor.java:125) at com.adventnet.cis.ejb.CISPersistenceInterceptor.process(CISPersistenceInterceptor.java:59) at com.adventnet.persistence.ejb.PersistenceBean.delete(PersistenceBean.java:518) at com.adventnet.persistence.ejb.PersistenceBean.delete(PersistenceBean.java:187) at sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:683) at com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(SecurityInterceptor.java:108) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:186) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:72) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331) at org.jboss.ejb.Container.invoke(Container.java:709) at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.mx.server.ReflectedDispatcher.dispatch(ReflectedDispatcher.java:60) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:62) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:54)

at org.jboss.mx.server.Invocation.invoke(Invocation.java:82) at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:197) at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:473) at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:97) at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:90) at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46) at com.adventnet.authentication.interceptor.ClientPrincipalAssociator.invoke(ClientPrincipalAssociator.java:47) at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:100) at com.adventnet.persistence.ejb.interceptor.ConstructDOProxyInterceptor.invoke(ConstructDOProxyInterceptor.java:37) at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:85) at com.sun.proxy.$Proxy67.delete(Unknown Source) at com.adventnet.servicedesk.asset.util.AssetUtil.updateWorkstation(AssetUtil.java:5782) at com.adventnet.servicedesk.asset.util.AssetUtil.handleScanData(AssetUtil.java:17019) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1322) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)


"WorkerThread-Asset -3:XML" Id=63 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source)

at java.io.DataInputStream.readFully(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at net.sourceforge.jtds.jdbc.SharedSocket.readPacket(SharedSocket.java:826) at net.sourceforge.jtds.jdbc.SharedSocket.getNetPacket(SharedSocket.java:707) at net.sourceforge.jtds.jdbc.ResponseStream.getPacket(ResponseStream.java:466) at net.sourceforge.jtds.jdbc.ResponseStream.read(ResponseStream.java:103) at net.sourceforge.jtds.jdbc.ResponseStream.peek(ResponseStream.java:88) at net.sourceforge.jtds.jdbc.TdsCore.wait(TdsCore.java:3870) at net.sourceforge.jtds.jdbc.TdsCore.executeSQL(TdsCore.java:1042) at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:406) at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258) at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250) at com.adventnet.db.adapter.Jdbc20DBAdapter.executeQuery(Jdbc20DBAdapter.java:184) at com.adventnet.db.api.RelationalAPI.executeQuery(RelationalAPI.java:739) at com.adventnet.persistence.internal.GetUtil.get(GetUtil.java:89) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1162) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1152) at com.adventnet.servicedesk.utils.DataAccessUtil.get(DataAccessUtil.java:189) at com.adventnet.servicedesk.asset.util.AssetUtil.getHWInfo(AssetUtil.java:6656) at com.adventnet.servicedesk.asset.util.AssetUtil.getWorkstationDetails(AssetUtil.java:6563) at com.adventnet.servicedesk.asset.util.AssetUtil.getWSDetailsForScanNowOption(AssetUtil.java:6480) at com.adventnet.servicedesk.asset.util.AssetUtil.handleScanData(AssetUtil.java:16959) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1322) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)


"WorkerThread-Asset -1:XML" Id=61 in RUNNABLE at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at java.io.DataInputStream.readFully(Unknown Source) at net.sourceforge.jtds.jdbc.SharedSocket.readPacket(SharedSocket.java:826) at net.sourceforge.jtds.jdbc.SharedSocket.getNetPacket(SharedSocket.java:707) at net.sourceforge.jtds.jdbc.ResponseStream.getPacket(ResponseStream.java:466) at net.sourceforge.jtds.jdbc.ResponseStream.readUnicodeString(ResponseStream.java:238) at net.sourceforge.jtds.jdbc.TdsData.readData(TdsData.java:901) at net.sourceforge.jtds.jdbc.TdsCore.tdsRowToken(TdsCore.java:2968) at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2236) at net.sourceforge.jtds.jdbc.TdsCore.getNextRow(TdsCore.java:761) at net.sourceforge.jtds.jdbc.JtdsResultSet.next(JtdsResultSet.java:593) at org.jboss.resource.adapter.jdbc.WrappedResultSet.next(WrappedResultSet.java:530) at com.adventnet.db.adapter.ResultSetAdapter.next(ResultSetAdapter.java:194) at com.adventnet.ds.query.DataSet.next(DataSet.java:620) at com.adventnet.persistence.WritableDataObject.process(WritableDataObject.java:2073) at com.adventnet.persistence.WritableDataObject.<init>(WritableDataObject.java:106) at com.adventnet.persistence.internal.GetUtil.get(GetUtil.java:90) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1162) at com.adventnet.persistence.DataAccess.get(DataAccess.java:1152) at com.adventnet.servicedesk.utils.DataAccessUtil.get(DataAccessUtil.java:189) at com.adventnet.servicedesk.asset.util.AssetUtil.getSoftwareForWS(AssetUtil.java:8030) at com.adventnet.servicedesk.asset.util.AssetUtil.updateWorkstation(AssetUtil.java:4963) at com.adventnet.servicedesk.asset.util.AssetUtil.handleScanData(AssetUtil.java:17019) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1322) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256)


"WorkerThread-Asset -0:XML" Id=60 in BLOCKED on lock=com.adventnet.servicedesk.asset.discovery.NodeDiscovery@1ab10f8 owned by WorkerThread-Asset -9:XML Id=69 at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.addSoftwareList(NodeDiscovery.java:615) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.mergeHWandSWData(NodeDiscovery.java:1758) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.constructXMLFromDO(NodeDiscovery.java:509) at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.scanDevice(NodeDiscovery.java:1321) at com.adventnet.servicedesk.asset.task.DiscoverNode.discover(DiscoverNode.java:210) at com.adventnet.servicedesk.asset.task.DiscoverNode.executeTask(DiscoverNode.java:50) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)








"Timer-3" Id=49 in TIMED_WAITING on lock=java.util.TaskQueue@194137f







"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@1aa01dc









"Thread-2" Id=14 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputH

andler.java:877)







|[13:28:08:466]|[01-21-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[799]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[13:28:23:450]|[01-21-2016]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[799]|: Thread Dump 1"http-0.0.0.0-443-Processor639" Id=2822 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cf8892 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor638" Id=2821 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@10f5df9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor637" Id=2820 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1e2a8d4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor636" Id=2819 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1ba09ba at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor633" Id=2804 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cc4f52 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)






"http-0.0.0.0-443-Processor619" Id=2718 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@84cf89 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor615" Id=2714 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method)

at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor608" Id=2662 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method)

at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor595" Id=2640 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1ad5ba at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor563" Id=2582 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@9cc502 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor535" Id=2473 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileC

ontents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor532" Id=2470 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@169106b








"WorkerThread-ServiceDeskCommon_Thread -3" Id=88 in WAITING on lock=java.lang.Object@fa411f





"WorkerThread-CommonActivities -9" Id=84 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-CommonActivities -5" Id=80 in WAITING on lock=java.lang.Object@1c981b4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)





"WorkerThread-AssetNotification -1" Id=71 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-Asset -2" Id=62 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-WorkEngine -4" Id=54 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)








"JBossMQ Cache Reference Softner" Id=40 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1195e17

at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)







Thread Dump 2"http-0.0.0.0-443-Processor639" Id=2822 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cf8892 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor637" Id=2820 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1e2a8d4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655)


"http-0.0.0.0-443-Processor636" Id=2819 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1ba09ba at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)



"http-0.0.0.0-443-Processor633" Id=2804 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cc4f52




"http-0.0.0.0-443-Processor621" Id=2720 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@a6c708





"http-0.0.0.0-443-Processor615" Id=2714 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549)




"http-0.0.0.0-443-Processor535" Id=2473 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274

) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)

at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor532" Id=2470 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@169106b at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)







"WorkerThread-ServiceDeskCommon_Thread -3" Id=88 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)





"WorkerThread-Asset -6" Id=66 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-WorkEngine -8" Id=58 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255)






"WorkerThread-WorkEngine -3" Id=53 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo








"NamingBootstrap Pool(1)-1" Id=39 in RUNNABLE (running in native)

at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jnp.server.Main$AcceptHandler.run(Main.java:417) at org.jboss.util.threadpool.RunnableTaskWrapper.run(RunnableTaskWrapper.java:97) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:743) at java.lang.Thread.run(Unknown Source)















"Wrapper-Control-Event-Monitor" Id=10 in TIMED_WAITING at java.lang.Thread.slee

p(Native Method) at org.tanukisoftware.wrapper.WrapperManager$3.run(WrapperManager.java:962)





Thread Dump 3"http-0.0.0.0-443-Processor639" Id=2822 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cf8892 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"http-0.0.0.0-443-Processor637" Id=2820 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1e2a8d4 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor636" Id=2819 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1ba09ba at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)




"http-0.0.0.0-443-Processor633" Id=2804 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@cc4f52 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)




"http-0.0.0.0-443-Processor535" Id=2473 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:389) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:83) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterC

hain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:179) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:207) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor532" Id=2470 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@169106b at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)


"File Reaper" Id=768 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@b32f18 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source)

at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.apache.commons.io.FileCleaner$1.run(FileCleaner.java:62)






"WorkerThread-ServiceDeskCommon_Thread -2" Id=87 in WAITING on lock=java.lang.Object@fa411f at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)





"WorkerThread-AssetNotification -0" Id=70 in WAITING on lock=java.lang.Object@62722a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)





"WorkerThread-Asset -1" Id=61 in WAITING on lock=java.lang.Object@12938d7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP






"WorkerThread-WorkEngine -7" Id=57 in WAITING on lock=java.lang.Object@5569c9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo







"NamingBootstrap Pool(1)-1" Id=39 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jnp.server.Main$AcceptHandler.run(Main.java:417) at org.jboss.util.threadpool.RunnableTaskWrapper.run(RunnableTaskWrapper.java:97) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.j

ava:743) at java.lang.Thread.run(Unknown Source)








"Wrapper-Connection" Id=21 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method)

at java.net.SocketInputStream.read(Unknown Source) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readByte(Unknown Source) at org.tanukisoftware.wrapper.WrapperManager.handleBackend(WrapperManager.java:5079) at org.tanukisoftware.wrapper.WrapperManager.run(WrapperManager.java:5423) at java.lang.Thread.run(Unknown Source)












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thread dump 0

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