tictoctrack 3g mobile user manual 2017...bar by tapping in the area to the right of the fence icon...
TRANSCRIPT
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User Manual Version1.0
iStaySafePtyLtd 8/8/17
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Contents GettingStarted...............................................................................................................................................3
SupportPlatforms......................................................................................................................................3
Supporteddevices......................................................................................................................................3
DownloadTicTocTrack®.............................................................................................................................3
LogintoTicTocTrack®.................................................................................................................................5
Navigatingthrough.....................................................................................................................................6
Leftsidebar................................................................................................................................................6
Notifications...............................................................................................................................................7
Navigationbar............................................................................................................................................8
FirstTimeAccesstoTicTocTrack®..............................................................................................................9
Logout........................................................................................................................................................9
MyProfile.....................................................................................................................................................10
ChangeProfilePicture..............................................................................................................................10
EditProfileDetails....................................................................................................................................11
Savethechangesmade............................................................................................................................11
ChangePassword.....................................................................................................................................12
Home............................................................................................................................................................13
SearchDevices.........................................................................................................................................13
ViewDeviceLocations..............................................................................................................................14
Directions.....................................................................................................................................................16
Displaydevicelocations...........................................................................................................................16
DrawFence..................................................................................................................................................19
DrawaNewFence...................................................................................................................................19
FenceProperties......................................................................................................................................19
FenceDetailsSection...........................................................................................................................20
ActiveFenceSection............................................................................................................................21
InactiveFenceSection..........................................................................................................................22
AssignDevicestoFence-IMPORTANT....................................................................................................22
EditaFence..............................................................................................................................................24
DeleteaFence..........................................................................................................................................24
Reports.........................................................................................................................................................25
HistoricalPlayback...................................................................................................................................25
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LoadHistory.........................................................................................................................................26
Play/Pause/StopPlayback..................................................................................................................26
NotificationsReport.................................................................................................................................27
TrackingRecordsReport..........................................................................................................................29
Geo-FenceStatistics.................................................................................................................................30
ExportaReport........................................................................................................................................31
MoreTab…..................................................................................................................................................32
MyDevices...................................................................................................................................................32
ChangeDeviceProfilePicture..............................................................................................................32
ChangeDeviceDetails..........................................................................................................................33
AddEmergencyContacts.....................................................................................................................34
DeviceSettings.....................................................................................................................................35
Switchmode.................................................................................................................................................36
Switchtobackgroundmode................................................................................................................36
BackgroundTracking............................................................................................................................37
Glossary........................................................................................................................................................39
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Getting Started
WelcometoTicTocTrack®UserManual!Youareabouttobeginyourjourneywiththelivetrackingwithyourfamily.ThisUserManualprovidesadetaileddescriptionofTicTocTrack®features.Solet’sgetstarted!
Tolaunchtheapp,taptheapplicationicononthehomescreenofyourdevice.
Support Platforms
§ iOS(6.0+)§ Android(4.2+)
Supported devices
§ iOS
CompatiblewithiPhone,iPad.
§ Android
Supportmorethan8006+androiddevices.
Download TicTocTrack®
TodownloadTicTocTrack®,
1. FollowtheURLtogetthedownloadlinkforyourdesiredplatformiOS–https://itunes.apple.com/us/app/tictoctrack/id1057481821Android-https://play.google.com/store/apps/details?id=com.Nibaya.TicTocTrack
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Login to TicTocTrack®
Tologin,
1. Enterthesameusernameandpasswordyouusetoaccessthewebportalfromyourcomputer*
2. Tap“SignmeIn”
NOTE:Applicationwillbeautomaticallyrememberyourusernameandpasswordtillyoulogout.
Note:Yourusernameandpasswordarecase-sensitive.Ifyouforgetyourpassword,pleaseusewebportaltoobtainnewpassword.
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Navigating through
Followingiswhatyouseeataglance.
Left side bar
Tap toopenleftsidebar.youcanseeLeftsidebarcontentwillbechangedaccordingthenavigationbarselection.TheyareDevicelist,fencelist,controlbuttons,MaplegendandDatetimepickers.
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Notifications
Tapon theicon(Notificationpopover)attopoftherightcornertoviewthenotifications.
Toviewallnotifications,Tapon“Devicename”
Ifyouclickonaparticular“Devicename”,thefollowingwillappear
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Toacceptnotification,Tap buttonandallrelatednotificationswillbedisabled.
Tomutenotificationsound,Tap button.
Toacceptallnotifications,Tap button.
Toclosenotificationpopover,Tap button.
Navigation bar Navigationbarisusedtonavigatethroughtheapplication.
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First Time Access to TicTocTrack®
Thefirsttimewhenyousignintotheapp,thefollowingpop-upappears.*
Click“Allow”,mapwillgetadjustedaccordingtoyourlocation.
*ApplicableforiOSonly
Logout
Tologoutfromapplication.
1. Tapon“More”2. Tapon“Myprofile”fromsubmenu.
3. Onmyprofilepagetap tologoutintopleftcorner.4. Afterlogout,youwillbenavigatedtotheLoginscreen.
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My Profile
Change Profile Picture
Ifyouwishtochangeyourprofilepicture,
1. Tapontheprofileimage.2. Ifyouaretryingtochangetheimageforfirsttime,Popupwillbedisplayedtoaskpermissionfor
accesstoyourphotos,tap“OK”tocontinuefurther*
3. Selectandclick“OK”tosetasprofilepicture.
*ApplicableforiOSonlyforAndroidpleaseupdateprofileinwebplatform.
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Edit Profile Details
Toeditprofiledetails,fillintheprovidedfieldsasnotedbelow.
Save the changes made
1. Click onthebuttontosavechangesyoumade.
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Change Password
Tochangethepassword,fillintheprovidedfieldsappropriately
1. Typeyouroldpassword,thentypeyournewonetwiceinthefieldsprovided.2. Tap“OK”.3. Youwillbeloggedoutandaskedtologinagainusingnewpassword
Note:Yourpasswordcannotbesameasyourusername.
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Home
Search Devices
Tosearchforanydevice,
1. Typethedevicenamewhichyouwanttosearchforontheleftsidebar2. Thedevicewillautomaticallyappearifitexists
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View Device Locations
Toviewthecurrentlocationofadevice,
1. Checktheboxnexttothedevicename2. Thelocationofthedevicewillappearonthemap
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Toviewthedetailsofthelastknownlocationofthedevice,
1. Ensuretheboxischeckednexttothedevice2. Tapontheavatarofthedeviceshownonthemap.
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Directions Thedirectionsfeatureallowsyoutoseewhereyouare(usingthelocationservicesonyousmartphone)inrelationtothelocationofthepersonwearingthewatchandreceivesdirectionsonhowtogettothem.Toperformthetasksunderthistopic,clickonthe“Directions”tab.
Note:The“Me”markershowsyourcurrentlocationonthemap.
Display device locations Todisplayyourdevicescurrentlocationinrelationtowhereyouare“Me”
1. Opentheleftsidebar–tapthe3horizontallinesatthetopleft.2. Tapondevicenameyouneedtoshow.(Makesureyouhavetickedtheradiobutton)
Getdirections
Toreceivedirectionstoyourdevice/sfromyourcurrentlocation
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1. Clickontheavatarofthedeviceonthemap,thefollowingoptionswillappear.
2. Togetdirectionstoyourdevice,clickon“GetDirections”
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4. Choosethemodeoftravel.*Transitrelatestopublictransport.
5. Theroutetoyourdevicewillappearwithinthewindowandalsoonthemap.
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6. Ifyouthenwishtonavigatetowardsyourdevicelocation,tapon androutewillopeninyourdefaultnavigatorapp.
7. Ifatanytimeyouneedtorefreshyourdeviceslocations,tapontherefresh button.
8. Todeleteadirectionandstartagaintapontheerasericon atthetopofthemap.
Draw Fence Toperformthetasksunderthistopic,clickon“Drawfence”tab.
Draw a New Fence
Todrawanewfence,
1. Use,
Tosearchlocation
Tomovemap
TodrawafenceTocleardrawing
2. Typeinthelocationtostartyourfencefromusingthesearchlocationbutton.3. Drawthefencebytappingonthemaparoundtheareayouwanttosetastheboundary.4. Thentapinthegreyareawithinthefenceyouhavesetanda“Fenceproperties”popupwill
appear.5. Setthefencepropertiesappropriatelyandclickonthe“SAVEFENCE”button.
Fence Properties
Ifyouareintheprocessofcreatinganewfence,thefencepropertieswillbeemptyatthestart.Inordertosave,filleachfieldasnecessary.
NOTE:FencenameismandatoryanditshouldonlycontaincharactersfromAtoZ,0to9andwhitespaces.Onceyousavethefence,thatnamecannotbemodified.
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Fence Details Section ThissectionwillshowtheFencename,AlarmTypeandtheStatusofagivenFence.
1. AlarmType(In/Out)-Ifyouselect“In”option,thealarmwillbetriggeredasadevicecomesintotheareaboundedbythefence.Ifyouselect“Out”option,thealarmwillbetriggeredasadeviceleavesthefencearea
2. StatusofFence(Active/Inactive)–Ifyousetthisas“Inactive”,Fencewillbeturnedoffuntilyousetthispropertyto“Active”again.
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Active Fence Section Inthissection,youcanspecifythedate(s),timeanddaysinwhichtoactivatethefence.Youcansettheactive:
1. Daterange -DateRangetoactivatethefence2. Days -Dayoftheweektoactivatethefence3. Time -Timeofthedaytoactivatethefence
Note:Youcansetthesepropertiesinacombinationofspecificdaterange,daysandtime.
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Inactive Fence Section
Inthissection,youcanselectdateandtimerangethefenceissupposedtobeinactive.Thisoptionwillcomeinhandyespeciallyduringschoolholidays
Assign Devices to Fence - IMPORTANT
Onceyouhavesetupyourfenceyouneedtoensureyouassignittoadevicesothatthesystemknowsthatwatchthefencerelatesto.Toassigndevicestoafence,
1. Whilestillonthe“DrawFence”tab2. Taponthelefthandnavigation(3horizontallines)andchoosethenameofthefenceyouhave
justsetupfromthedropdownmenunexttothefenceicon.Thefencewillappearonthemap.3. TapAgainonthe“DrawFence”tabinthebottomnavigationmenuasshownbelow.4. The“AssignDevices”Menuwillappear,tapon‘AssignDevices’
]
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5. Allwatchesunderyouraccountwillbeshown.6. Assignorremoveadevicebytogglingonoroff
Note: Toggleon–
Toggle–off-
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Edit a Fence
1. Toedittheboundariesorfencepropertiesofanexistingfence,selectthefencefromtheleftsidebarbytappingintheareatotherightofthefenceiconandchoosingthenameofthefence.
2. Thefencewillappearonthemap.3. Taponthe3horizontallinestoaccessthesidenavigationagain4. Clickonthe“Edit”button5. Thefencewillappearonthemap.Youcanadjusttheboundariesbydraggingfromthecorner
points.6. Onceyouaredonewithrestructuringthefence,clickinsidethefencearea7. “FenceProperties”willappearandyoucaneditthefencepropertiesasrequired8. Click“Apply”
NOTE:Youcanundotheadjustmentbyclickingonthe whichappearsnexttothefenceonthemap
Delete a Fence
Todeleteafence,
1. Selectthefencetobedeletedfromthedropdownlistinleftsidebar.2. Clickonthe“Delete”button
NOTE:Youcannotundoonceyoudeleteafence.
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Reports TicTocTrackoffersavarietyofreportstoshowtheactivityofyourwatch.Toperformthetasksunderthistopic,select“Reports”tab.
Historical Playback Thisreportshowsyouthejourneythedevicehastakeninagiventimeperiod.
Toviewthehistoricalplayback,
1. Select“Historicalplayback”from‘Reports”menu2. Selectthelefthandnavigationsothefollowingisvisible
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Load History
1. Toviewthehistoricalplaybackofadevice,1. SelectthedevicefromtheDevicesdropdownlist
NOTE:Bydefault,“Device”issetto“All”.Withthis,youwillbeabletoseethehistoricalplaybackofalldevices.
2. Selectthedateandtimerange3. Clickon“Load”button.Followingmessagewilldisplay.
Play/ Pause/ Stop Playback
1. Toviewhistoricalplaybackonthemap,
1. Afterloadingtherecords,Tap toviewtheplayback.
2. ToPause,Tap
3. ToStop,Tap
4. ToExport,Tap
Note:Bytapping ontopleftcorner.Allthefiltereddatawillshowonatableandyoucansortbytappingcolumnnames.
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Notifications Report
Thisreportshowsthealerts/notificationsthathavebeensentbythewatch.
ToviewtheNotificationReport,
1. Select“NotificationReport”from‘Reports”menu2. Opentheleftsidebar,sotheaboveoptionsarevisible
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3. SelecttheDevice,Time,AlarmTypeandAcceptedfromeachdropdownlist
NOTE:1. AlarmTypeoptionsavailable:
AllFenceInFenceOutSOS(Located)SOS(NoLocated)Speed
2. Acceptedoptionsavailable:Any-AllnotificationsYes-ThenotificationswhichhavebeenacceptedbytheuserNo-Thenotificationswhichhavenotbeenacceptedbytheuser
4. Click“View”
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Tracking Records Report Thetrackingrecordsreportshowsyouallcommunicationthedevicehashadwiththeserveroveragiventimeperiod.Thisisparticularlyusefultoconfirmthewatchisonataparticulartimeandcommunicatingwiththeserverevenifitisn’tabletogeneratealocation.
ToviewtheTrackingRecordsReport,
1. Select“Trackingrecordsreport”from“Reports”menu2. Openthelefthandnavigationpaneandthefollowingwillbevisible
3. ToviewalldevicesTrackingrecordsselect“All”orperdeviceselectdevicename4. Selectdateandtimerangeforfilteringfields.5. Click“View”
*Asthisprovidesallcommunicationitisrecommendedyourunthisreportovershorttimeperiodsduetotheamountofdatacollected.
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Geo-Fence Statistics ToviewtheGeo-FenceStatistics,
1. Select“Geo-fencestatistics”from‘Reports”menu2. Youcanseethegeo-fencestatisticsbyselecting,
1. Device2. AssignedFences(Select“All”forallfences)3. Daterange4. SelectviolationasAny,YesorNo5. ViolationType-asAny,FenceIn,FenceOut6. ViolationID
3. Click“View”
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Export a Report AllreportshavetheoptionofexportingasaCSVorExcelfile.Toexportanyofthereports,
1. Selectthereporttypefromthe“Reports”menu
2. Tapon
orinthehistoricalplaybackreporttap button.
3. Filewillbeexportedtoyourwebbrowser.
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More Tab … Thistabprovidesaccesstothedevicedetailstochangeemergencycontactnumbersaswellasyourprofileinformation.
My Devices
Select“Mydevices”from“More”menutoperformthefollowingtasks
Change Device Profile Picture Refer“ChangeProfilePicture”subsectionin“MyProfile”sectionatthebeginningofthismanual.
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Change Device Details Bydefaultsomedevicedetailsarefilledin.Followingbelowarethedefaultrecords.
Youcanonlymakechangestothefollowingfields:
1. Mobilenumber2. DeviceName3. ICCID(SIMID)
Note:YoucannotchangetheIMEIandDeviceID
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Add Emergency Contacts Thesearethelinkedmobilenumbersthatthewatchcancallandthatreceivealerts.
1. Select“EmergencyContacts”2. Thefollowingmenuisvisible
3. Youcanaddupto6emergencyphonenumbersand3emailaddressesforeachdevice.NB:pleaseensureyouaddthecountrycodeforyourlocationbeforethenumber,forexample+61forAustralia.
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Device Settings Theonlydevicesettingyouarelikelytoneedtochangeisthedefaultspeed.Alltheothersettingsrelatetotheoperationtimingoftheapplication.
1. Select“Settings”2. Thefollowingmenuisvisible
NOTE:Thevaluesinthepicturearedefaultsettings.
3. ChangetheMaximumfieldasrequired.
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Switch mode UsethismodetotrackaniOSorAndroiddevice.Pleasenotethisisasubscriptionservicethatisdueforreleasein2018.
Select“Switchmode”from“More”menutoperformthefollowingtasks
Switch to background mode Bytaping“SwitchMode”itwillpromptfollowingpop-up,
1. Click“OK”andenteryourdevicemobilenumberNote:Mobilenumbershouldbeininternationalformatbutwithoutleading“+”sign.E.g.:12123123456
![Page 38: TicTocTrack 3G Mobile User Manual 2017...bar by tapping in the area to the right of the fence icon and choosing the name of the fence. 2. The fence will appear on the map. 3. Tap on](https://reader033.vdocument.in/reader033/viewer/2022041906/5e63812b2b17ef0bad36b495/html5/thumbnails/38.jpg)
Background Tracking
1. Tostarttrackingtap
2. Tostoptrackingtap
![Page 39: TicTocTrack 3G Mobile User Manual 2017...bar by tapping in the area to the right of the fence icon and choosing the name of the fence. 2. The fence will appear on the map. 3. Tap on](https://reader033.vdocument.in/reader033/viewer/2022041906/5e63812b2b17ef0bad36b495/html5/thumbnails/39.jpg)
3. Toassignforegroundmode,tap andenteryourpasswordinpromptedbox
![Page 40: TicTocTrack 3G Mobile User Manual 2017...bar by tapping in the area to the right of the fence icon and choosing the name of the fence. 2. The fence will appear on the map. 3. Tap on](https://reader033.vdocument.in/reader033/viewer/2022041906/5e63812b2b17ef0bad36b495/html5/thumbnails/40.jpg)
Glossary Term Definition
Alarm Notification(SOS/violationofgeofence)Alertactivation TriggeringofanalertCornerpoints VerticesofthegeofenceareaDesktopmonitoringplatform/system
Webapp“www.tictoctrack.com.au”
Geofence Thegeographicalpolygon’ssides(boundariesofaspecificgeographicalareawhicharedrawnbytheuser)
Geofencealarm Alarmgeneratedwhenthedeviceviolatesageofencearea(enteringandexitingonaprohibiteddateandatime)
Geofencestatistics StatisticsrelatedtoaparticulardeviceandgeofenceHistoricalplayback Historyofthedevice’smovementsforaparticularperiodoftimeHomebutton ButtonwhichisusedtonavigatetothehomepageofthemobileappHybridview SatelliteviewLocatebutton ButtonwhichisusedtofindthelocationofadeviceMapFocus Centeringofthemap.Mobilemonitoringplatform
“tracker.tictoctrack.com.au/mobile”app
Monitoringdashboard
Includesthemap,tabs,leftpane
Notifications Alarmsandalertsreceivedfromthedevices.password TheauthenticatingmethodofauserRememberMe Theoptionforsavingthepasswordintheapplicationforaperiodoftime.If
thisoptionisselected,enteringthepasswordateachtimeofloginwillnotbeneeded.
Speedalert TheSMSwhichissentwhenthedevicetravelsbeyondthesetthresholdspeedusername Theuseridentitywhichisusedatloggingintotheweb/mobileapp