tiffinday - an example of using a better tools to design a better business

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Better Tools for Better Business Version 1.01 2013-12-05 © Edward James Consulting Ltd. Some Rights Reserved. 1 www.SSBMG.com This work is licensed under a Creative Commons Attribution- NonCommercial-ShareAlike 3.0 Unported License . Permissions beyond the scope of this license may be available at http:// www.EdwardJames.biz /Permissions Antony Upward Seema Pabari @aupward #SSBMG @tiffinday ssBusinessModelTV [email protected] seema@tiffinday.com www.tiffinday.com Designing Better Businesses The Role of Better Tools A Live Example with Tiffinday December 5, 2013 For Social Spark at UofT Lots of Lots of speaker speaker notes, notes, inc. inc. references references Builds on many Builds on many slides slides down load and download and view in slide view in slide show mode for show mode for improved improved comprehension comprehension

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This was the presentation made by Antony Upward and Seema Pabari (CEO / Founder of Tiffinday) at a SocialSpark event at the University of Toronto on Dec 5, 2013. (http://www.thesocialspark.org/spark/about-us/our-programs/speaker-series/do-we-need-better-tools-to-design-better-businesses/) During Seema's presentation Antony live documented Tiffinday's business model using the better, strongly sustainable business model canvas. A slide showing Tiffinday's complete business model is included. As usual, recommended downloading the presentation and viewing in slideshow mode with the speakers notes handy If you'd like to stay in touch with our work on Strongly Sustainable Business Models then please - Watch our ~3 minute introduction - http://about.SSBMG.com - Watch our other videos - http://youTube.com/ssBusinessModelTV - Like our facebook page - https://www.facebook.com/StronglySustainableBusinessModels - Join the linkedin group: http://forum.SSBMG.com - Give us your ideas via our survey (http://survey.SSBMG.com) or just sign-up for email updates (http://signup.SSBMG.com) - Visit our website: http://www.SSBMG.com

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Page 1: Tiffinday - An Example of Using a Better Tools to Design a Better Business

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Antony Upward Seema Pabari@aupward #SSBMG @tiffinday

ssBusinessModelTV [email protected] [email protected]

www.tiffinday.com

Designing Better BusinessesThe Role of Better Tools

A Live Example with Tiffinday

December 5, 2013For Social Spark at UofT

Lots of Lots of speaker notes,

speaker notes, inc. referencesinc. references

Builds on many slides Builds on many slides

download and view download and view

in slide show mode in slide show mode

for improved for improved

comprehensioncomprehension

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=Do Good to Do Well

What is a Better Business?

Compared to Profit-First Business, possibility for: More Innovation,

More Opportunity, Less Risk, More Resilience

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=Do Good to Do Well

What is a Better Business?

Compared to Profit-First Business, possibility for: More Innovation,

More Opportunity, Less Risk, More Resilience

Better

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Previous Best Practice to Design a Business

• Have Idea+ Get Money+ Hard Work+ Hope + Luck

Not…• Efficient• Effective• Reliable

No Tools

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The Profit-First Business Model Canvas: 9 Questions to be Profitable

Current Best Business Design Tool

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Example of a Profit-First Business Model: Montreux Jazz Festival

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Lots about money, and the people you financially

transact with…

…(almost) nothing about everyone and everything else

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8 © Antony Upward / Edward James Consulting Ltd., 2013 Some rights reserved. Permissions available at www.EdwardJames.biz/Permissions

Introducing…The Strongly Sustainable Business Model Canvas

V1.031

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“I believe that the very act of

revenue generation whether it be as

a government earning taxes a corporation earning revenues or

an individual earning a salary

is pointless unless it improves

lives and communities......”

Seema Pabari – founder of Tiffinday

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Enviromental sustainability– Food is a highly polluting commodity

Employment and parenthood:– Is tough– It’s why many women, especially amongst new

immigrants, face high unemployment in Toronto

the problem

the solution Sell sustainably made plant-based food to anyone

who eats

Sell them at lunch time – It’s the most frequently purchased meal

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Key partners A licensed kitchen with a chef capable of scaling up my recipes Sustainable local food suppliers during Ontario’s growing season Food suppliers for the winter monthsKey activities Offer a limited vegan menu like one gets at home ! Sell them for lunch

CHANNELS Food court or downtown restaurant Lunch time delivery – office meetings Farmers Markets in the summer Retail products at grocery stores

Key resources Sustainable packaging for food Thermal bags to keep them warm in winter Emissions free transportation ??? Equipment for farmers market Staff to cook + deliver Start up capital

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the value proposition

Tiffinday is “boutique” food business specializing in plant-based lunches

convenient high quality sustainable

Delicious 100% plant-based vegan lunches

Convenient delivery via on-line ordering or at farmers market nearby

Made, packaged and delivered sustainably

S. Asian menu with family recipes: not easily found in restaurants

Ontario grown produce when seasonally available

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revenue streams & costs

Tiffin Delivery20%

Restaurant

Catering11%

Farmer`s markets

69%

Packaged Products

• Difficult operationally •1 hour sales potential• Lowest margin• Best marketing hook

•Easy to execute• Low cost /high margin• Seasonal revenue only

• Appetisers only• Easy to execute with good margins• Slow to grow

• Capital intensive• Very high risk• Cannot execute this profitably

BEING REVIEWED FOR LAUNCH IN

SPRING 2014

• can it be executed sustainably?• can we use our target hiring criteria for staff?• can we make a profit?

• can it be executed sustainably?• can we use our target hiring criteria for staff?• can we make a profit?

Must meet the Triple Bottom Line:

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Who my stakeholders really are:

• My child - what world will I leave behind for him?

• My employees – can we remain financially viable by working part time in order to look after our families?

Who my stakeholders really are:

• My child - what world will I leave behind for him?

• My employees – can we remain financially viable by working part time in order to look after our families?

Social entrepreneurs must be motivated capitalists

Without money you cannot influence social and environmental change

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Seema Pabari Tiffinday Inc.

Questions ?

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Help bring Sustainable Business Innovation to the World!

Become a “First Explorer”– Enables commercial use of the new Canvas now

12 organizations around the globe have joined so far

Join the quest– Crowd-funded collaborative book project

Working Title: Strongly Sustainable Business Model Innovation– 13 International co-authors identified– Crowd-funding starting in 2014

Individuals and OrganizationsBackers also get immediate commercial rights to use new CanvasEveryone else will have to wait for the book

– Self Publish 2015Canvas released under a Creative Commons License free for

commercial use

Connect to like-minded colleagues– Linkedin and Facebook

100+ Members from around the globe

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Be Informed: http://signup.SSBMG.comShare your ideas for the book: http://survey.SSBMG.com

www.facebook.com/StronglySustainableBusinessModels @aupward

#SSBMGStrongly Sustainable Business Model Group

forum.SSBMG.com

[email protected]

www.SSBMG.com

Learn More– ~3 minute Audio/Visual Overview

about.SSBMG.com• Videos

– youTube.com/ssBusinessModelTV• Learning Map

– wiki.SSBMG.com/home/learning-map• Blogs

– blog.SSBMG.com – slab.ocad.ca/blogs/antony-upward

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Learn more: http://www.naturalstep.ca/gold-standard

Join a Key Related Project

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Possible Table of Contents

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Copyright

• All images used under applicable creative commons licences – see notes on each page

© Antony Upward / Edward James Consulting Ltd., 2013. Some rights reserved. – Permissions available at www.EdwardJames.biz

/Permissions – This work is licensed under a

Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

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