tim meeting with investors - april 2014

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MEETING WITH INVESTORS TIM PARTICIPAÇÕES S.A. APRIL 2014

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Page 1: Tim   meeting with investors - april 2014

MEETING WITH INVESTORS

TIM PARTICIPAÇÕES S.A.

APRIL 2014

Page 2: Tim   meeting with investors - april 2014

KNOWING TIM 2

KNOWING TIM BETTER

Gross Revenues (R$ Bln)

Customer base EoP (Million)

1998 2013 1998 2013

15,000 km fiber optical backbone

5,500 km fiber optical backhauling

Organic Growth

Growth Via

Acquisition

Brazilian Law

“Nível” 1 “Nível” 2

Legal Requirements

Demand for transparency and

disclosures

Highest level of Corporate

Governance

Requirement of protection for

minority shareholders

100% Tag Along

Equal dividends rights

One single class of shares

Strict disclosure policy

Statutory Audit Committee:

• Report to Board of Directors

• Oversight Financial reporting

• Analyze anonymous complaints

Unique Telco company listed on the Novo Mercado

CORPORATE GOVERNANCE

TIM: A Huge Brazilian Company Presence in Brazil since 1998.

13th largest Private Company in Brazil (source: Exame Magazine - 2013).

Approximately R$31 billion of Market Capitalization.

73.6 million customers (27% Share)

The 2nd Player - Market and rev. share

More than 430,000 points of sales

More than 160 own stores

15 Customer Care Centers (16k attendants)

~14,000 Antennas

3,406 cities covered

95% of urban pop. covered

47,000 km of optical fiber network

~12,200 employees

23,000 indirect jobs

R$10.4 billion in taxes payments in 2013

R$3.9 billion invested in 2013

Sales

Network

Social &

Economic

73.4

29.6

GROWTH STRUCTURE

Page 3: Tim   meeting with investors - april 2014

MACRO SCENARIO 3

MACRO SCENARIO: A DIFFERENT OUTLOOK

• Market consensus shows a much softer growth.

• Telecom industry has shown resilience, specially in the mobile side, but it is not completely immune.

• Mobile sector will continue to benefit from fixed-mobile substitution, now also strong on data.

Real GPD Forecast (% YoY Growth)

Inflation Forecast (IPCA: % YoY Growth)

Interest Rate Forecast FX Rate Forecast (R$/U$ - year average) (% Selic Target p.y. – year average)

Source: BaCen

3.3 3.8

2.4 2.3 2.4

2014 2015 2016

Old Scenario

New Scenario

5.5

5.0

5.9

5.6

5.4

2014 2015 2016

Old Scenario

New Scenario

8.7 9.0 8.8

10.9 11.9

10.0

2014 2015 2016

Market Consensus on Feb/12

Market Consensus on Feb/13

2.0 2.1 2.1 2.2

2.5 2.5 2.5 2.3

2014 2015 2016 2017

Market Consensus on Feb/13

Market Consensus on Feb/14

2.2

2013a

8.2%

2013a

6.3%

2013a

2.3%

2013a

Page 4: Tim   meeting with investors - april 2014

Industry Overview

Page 5: Tim   meeting with investors - april 2014

INDUSTRY OVERVIEW 5

BRAZILIAN TELCOS X-RAY

Fixed Mobile

Fixed Mobile Fixed BB/TV Fixed / Mobile

Fixed BB/TV Fixed / Mobile

Fixed BB

Oi FY 2013

Vivo FY 2013

Claro FY 2013

TIM FY 2013

Mobile Fixed Fixed BB TV Group

Customers (000´s) 73.431 662 60 n.d 74.153

Market share 27,1% 1,5% 0,3% n.d ---

Net Revs(R$ Mln) 19.264 657 19.921

Mobile Fixed Fixed BB TV Group

Customers(000´s) 77.245 10.312 4.306 594 92.457

Market share 28,5% 23,0% 19,7% 3,3% ---

Net Revs(R$ Mln) 23.002 11.720 34.722

Mobile Fixed Fixed BB TV Group

Customers (000´s) 50.216 17.775 6.376 829 75.196

Market share 18,5% 39,6% 29,2% 4,6% ---

Net Revs (R$ Mln) 9.290 19.132 28.422

Mobile Fixed Fixed BB TV Group

Customers(000´s) 68.704 10.641 6.564 9.661 95.570

Market share 25,3% 23,7% 30,1% 53,6% ---

Net Revs(R$ Mln) 12.770 20.427 33.197

Source: Companies Releases

Page 6: Tim   meeting with investors - april 2014

STILL INCREASING INTERNET PENETRATION AND DATA MARKET

Market Data Revenues Growth 2016 vs. 2012:

>13 bln Reais on Mobile (+100%)

>7 bln Reais on Fixed (+35%)

Source: CETIC´13

60% 36.8 mln

40% 24.5 mln

44% 16.2 mln

24% 8.8 mln

32% 11.8 mln

(40%)

(60%)

61.3 Mln

Possess Internet connection

Does NOT Possess Internet connection

Other

Lack of coverage

Too Expensive

53% of active connection base has currently a speed below 2Mbps

71%

65%

59%

48%

39%

24%

18%

12%

5%

2%

1%

1%

R$ 10

R$ 20

R$ 30

R$ 40

R$ 50

R$ 70

R$ 80

R$ 100

R$ 150

R$ 200

R$ 250

> R$ 250

Willingness to pay (% of Households)

Total Households Households which does NOT possess

CA

BLE

FT

TH

A

DSL

V

DSL

M

BB

Households with internet connection and breakdown for households without internet connection:

INDUSTRY OVERVIEW 6

Page 7: Tim   meeting with investors - april 2014

Widespread use of Social Media (Social Network Users in Brazil 2011-2017)

INDUSTRY OVERVIEW 7

BRAZILIAN INTERNET USAGE BOOM Internet Penetration in South America (Internet users per 100 inhabitants)

Strong adoption of VoIP and IM (VoIP users in Brazil - mln)

High Penetration of E-commerce (E-commerce revenues in Bln US$)

8.4

11.0

17.0

2010 2011 2012

Amazon lauched operations in Brazil

in Dec/12

83 mln Internet users – Brazil is the 5th largest nation in the world of

internet users

66% 60% 59% 56%

46% 44% 41% 37%

32% 32% 30% 24%

Arg Col Chi Uru Bra Ecu Vem Per Guy Sur Bol Par

56.1 66.2

78.3 88.3

97.8 104.2

110.0

2011 2012 2013 2014 2015 2016 2017

#2 in Facebook active users (76mln) only after US

#2 in Twitter users (41mln) only after US

2nd largest market outside US

22% 18% 18% 13% 11% 7% 6%

% Growth YoY Social media users

0.6

1.9

2.7

3.4

3.9

4.3

2007 2008 2009 2010 2011 2012

28% of mobile users in Brazil use Instant Messaging

apps

Source: SocialBakers, e-Marketer, Semiocast, G1.com, Folha de São Paulo

Page 8: Tim   meeting with investors - april 2014

Mobile 23.0

12.8 9.3

19.3

4.8

Fixed+Data+Pay Tv

11.7

20.4 19.1

0.7

4.9

Total 34.7 33.2 28.4 19.9 4.8 4.9

Viv

o/T

LF

Cla

ro/E

BT/

NET

Oi

TIM

/In

telig

Nex

tel

GV

T

LEVERAGING ON PURE MOBILE COMPETITIVE ADVANTAGE

Long Distance Leader

50% Market Share

2nd Overall

73.4 million customers

Prepaid Leader

28.9% Market Share

Source: Companies Releases, TIM estimates; CETIC jun’13; Akamai ; PNAD - IBGE

FMS Focus

A pure mobile approach is the most suitable strategy to capture both opportunities

Oi

Claro

Vivo

TIM

29.7% 29.5% 29.1%

28.5%

25.1%

26.5% 26.9% 27.1%

25.4%

24.9% 24.9% 25.3%

19.4% 18.8% 18.8%

18.5%

4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13

Customer Base Evolution (Market Share)

Entering in Data World Via Mobile (mln users)

Voice FMS: TIM, with no legacies, can only gain on the trend (R$ billion, Net Revenue per Group 2013)

4Q13 x 4Q10

-1.2 p.p

+1.9 p.p

-0.1 p.p

-0.8 p.p

Source: ANATEL

Mobile

Fixed 4.1

14.6

33.1

52.5

94.8

11.4

13.8

16.3 19.1 20.9

2009 2010 2011 2012 2013

+83%

+23x

INDUSTRY OVERVIEW 8

28%

26% 23%

16%

4% 4%

Vivo Claro Oi

TIM GVT Nextel

Revenue Share

Page 9: Tim   meeting with investors - april 2014

Users’ Preference for Mobile (%Households w/ mobile phones only)

EBITDA (% YoY; Not including assets sales; Mobile as TIM,

Vivo numbers estimated)

Low Fixed Broadband Quality (Brazil’s Average Speed; Source: Akamai)

Fixed Incumbents

Mobile

41.1% 49.7%

51.0%

2009 2011 2012

3Q13 2.7 Mbps

ANATEL: >50% of fixed broadband connections are below 2Mbps

-5.8%

-1.5% -1.6%

4Q11 4Q12 4Q13

-8.8% 4.5%

-9.2%

4Q11 4Q12 4Q13

11.0%

5.3% 5.7%

4Q11 4Q12 4Q13

9.5% 8.0%

5.1%

4Q11 4Q12 4Q13

Fixed Incumbents

Mobile

Source: PNAD 2012

Net Revenues (% YoY, Vivo numbers estimated)

PURE MOBILE STRATEGY PAYING OFF

INDUSTRY OVERVIEW 9

Page 10: Tim   meeting with investors - april 2014

Recent Results: 4Q13 & 2013 in Few

Page 11: Tim   meeting with investors - april 2014

RESULTS: MAIN HIGHLIGHTS

18.8

19.9

2012 2013

4.1% 1.8%

4.2% 5.2%

1Q 2Q 3Q 4Q

1.4

1.5

2012 2013

• Data Revenues +21.5% in FY13

• EBITDA Margin at 28.9% in 4Q13

• Services EBITDA Margin at 32% in FY13

Financial Performance

Efficiency

Network Improvement

Offer Evolution

Net Revenues (R$ bln)

SAC/ARPU (in months)

EBITDA (Δ% YoY)

• Subs. acquisition costs: R$28 in FY13 -6% YoY

• Leased line cost reduction: -6.0% YoY in FY13

• Bad debt at lowest level: -4.4% YoY in FY13

• 39 cities fully covered with MBB project

• 3G & 4G expansion (4G RAN sharing)

• Network quality plan

• Deployment of LT Amazonas Backbone

• Plans ‘Controle’ and Express

• Promotional top up

• Infinity Web + SMS

• Base mix (Prepaid 83% / Postpaid 17%) dec/12 dec/13

Total Base 73.4 mln users

1.6x 1.5x 1.6x

1.3x

1Q13 2Q13 3Q13 4Q13

Postpaid Customer Base

+6%

Net Income (R$ bln)

12.3

+15%

MBB Small Cells & Wi-fi

Active Fiber

39

2Q13 3Q13 4Q13

786

1Q13 2Q13 3Q13 4Q13

47

1Q13 2Q13 3Q13 4Q13

‘000 Km

10.7

(# of cities)

+4%

+4% in 2013

RECENT RESULTS 11

Page 12: Tim   meeting with investors - april 2014

REVISITING PRIORITIES

• Stabilized and improved network performance

• Prepared network for data evolution

• Optimized Capex and Opex allocation

• Improved customer base mix

• Managed customer base with segmented offers

• Evolved offers toward data and internet services

• TIMmusic: >250k users in 4Q and 32 mln songs downloaded

• Participating actively in industry discussions

• Recovered institutional image and dialogue

• “Open Doors” transparency initiative generated excellent

results on customer interactions (>400k collaborations/month)

• Took corporate governance to the next level (CAE)

• Seeking “Best Company to Work For” status

• Reinforcing compliance culture

• Driving sense of belonging and employee pride

3Q13 4Q13

% of sites with active fiber (FTTS phase 2) on the targeted 35 cities

TIMmusic and Infinity WEB + SMS

WEBSITE + APP “Portas Abertas”

1

Network Quality & Infrastructure

2

Strategy & Offer Evolution

3

4

Institutional Relationships

People & Organization

TV Campaign featuring employees

63%

95%

RECENT RESULTS 12

Page 13: Tim   meeting with investors - april 2014

CUSTOMER BASE EVOLUTION

67.0 71.6

76.1 77.2

59.2

64.1

70.4 73.4

57.5 60.4

65.2

68.7

42.8 45.5

49.2 50.2

Customer Base & Net Additions (mln)

Growing above market

#1 player in prepaid

#2 player in voice postpaid

>3 mln net adds in 2013

Accelerating postpaid

performance

Austere disconnection policy

Base per Segment (% YoY)

3G Market Share (%; mln users)

4G Market Share (%; thd users)

4Q12 3Q12 2Q12 1Q13 3Q11 4Q11 1Q12 2Q13 3Q13 4Q13

TIM

Total Net Adds:

11.3

13.1

8.7

6.2

4.6

6.3

4.9

3.8

1.1

3.1

3.5

1.0

47%

41%

20%

31%

21%

17%

12% 11%

2Q13 3Q13 4Q13

TIM

538

405

222

145

60.3 60.8 61.0 61.1

10.9 11.4 11.9 12.3

Pre Paid

Post Paid

1Q13 2Q13 3Q13 4Q13

%YoY

+15%

+2%

Source: ANATEL

Source: ANATEL Source: ANATEL

26%

23% 23%

25%

41%

39%

9% 12%

4Q12 1Q13 2Q13 3Q13 4Q13

TIM

22.3

23.6

36.6

11.5

Source: ANATEL

39.3 mln Total Net Adds: 19.6 mln Total Net Adds: 9.3 mln

RECENT RESULTS 13

Page 14: Tim   meeting with investors - april 2014

QUALITY IMPROVEMENT EVIDENCES

Improvement in all key Anatel

indicators compared to 2012

Narrowing gap between IDA’s 1st place

and TIM (2nd)

Stable Anatel’s complaints metric

Least claimed company at Procon

War Room helping to improve network

KPIs

Network KPI’s on target (%) (For the main 195 cities)

Claims at Consumer’s Protection Agency (Procon) (in thds)

Anatel Complaints over 1,000 lines

Source: ANATEL Source: SINDEC-Procon

7.6

10.3

6.2

9.2

16.0

11.6

9.3

11.8

4Q11 2Q12 4Q12 2Q13 4Q13

65%

70%

75%

80%

85%

90%

mar/13 dec/13

0.24

0.35 0.34 0.36 0.38

0.34

0.51 0.55

dec/12 mar/13 jun/13 sep/13 nov/13

TIM other

TIM other

Anatel’s Index of Caring Performance (in points)

Source: ANATEL

98.2 92.4

93.3 91.9

91.1 87.2

84.4 76.2

dec/12 mar/13 jun/13 sep/13 nov/13

TIM other

RECENT RESULTS 14

Page 15: Tim   meeting with investors - april 2014

MAINTAINING EFFICIENCY

2012 2013

2012 2013

-6.0%

SAC - Subscriber Acquisition Cost (R$)

Bad Debt (R$ mln)

-11% +7% -9% -10% YoY

73 68

56

44

1Q13 2Q13 3Q13 4Q13

29 27

31

24

1Q13 2Q13 3Q13 4Q13

SAC/ Gross Adds

SAC/ARPU 1.6x 1.5x 1.6x 1.3x

% over gross revenues

Product Margin (Revenue – Cost)

+22% 10.2

12.5

Handset Sold (mln units)

Handset Business (% YoY)

+50%

Network Cost (% YoY)

2012 2013

Leased Lines (R$ mln)

2012 2013

+15%

Total Voice Traffic (bln minutes)

1.0% 0.9% 0.7% 0.6% 2013 Gross adds:

40 millions

Postpaid Base:

12.3 mln +15% YoY

Total Base:

73.4 mln +4.3% YoY

0

Total Data Traffic (megabytes)

YTD Nov/12

+78%

YTD Nov/13

RECENT RESULTS 15

Page 16: Tim   meeting with investors - april 2014

EVOLVING MARKETING PATH IN 2013: TRANSPARENCY, SIMPLICITY, QUALITY & INNOVATION

129 136

148

2011 2012 2013

11% 21%

49% 47%

1Q 2Q 3Q 4Q

24% 48%

78% 64%

38%

26%

29%

8%

TIM Operator 1

Operator 2 Operator 3

2013 April July August October

Net Adds Postpaid Mix (% Net Adds Postpaid/ Total)

4.4

5.4

18% 21%

2012 2013

VAS Revenue Growth (% of VAS Revenues over Gross Revenues; R$ million)

Smart/webphone over new sales (%)

Share of handset sales (FY13) (%)

+22%

Handset & Revenues Highlights

Customer Base Highlights

48%

52%

Open Market

Operators

~39 mln smartphone/webphones users

2013

2012

VAS Prepaid VAS LDI Quality

March

MOU (Minutes of Use) (minutes)

Outgoing ARPU (R$)

1Q13 2Q13 3Q13 4Q13

70% 65% 83%

4Q11 4Q12 4Q13

+15%

RECENT RESULTS 16

Page 17: Tim   meeting with investors - april 2014

STRATEGY TOWARDS DATA & INTERNET Re-visiting Market Structure

TIM’s Position

3%

37%

51%

91% With Telephone

Only mobile phone

Mobile and fixed phone

Households profile

Fixed phone only

Purchase power

Salaries up to R$1.2k

Salaries up to R$3.1k

Consumption

People that access Internet (10 years or +)

57 mln

32 mln

2 mln

81 mln

106 mln

23 mln

Households with internet connection (%; CETIC jun’13)

53% of pop.

70% of pop.

27%

43%

55%

4Q11 4Q12 4Q13

BOU (Bytes of Use) (average megabytes per user)

Source: Anatel; Company

Source: PNAD 2012, CETIC.br TIC Domicílios 2012

18 21

27

4Q11 4Q12 4Q13

Data Users (Monthly unique users; CAGR 11-13

3G Subscribers (mln users; CAGR 11-13)

Smart/webphone penetration (% over total base)

7 12

24

4Q11 4Q12 4Q13

Nov/12 Nov/13

Big opportunity for FMS on Data

+82%

+25% +75%

Yes

No

24.3 mln of households

83 mln 49% of pop.

Fixed

Mobile 21%

74%

40%

60%

RECENT RESULTS 17

Page 18: Tim   meeting with investors - april 2014

30%

4Q10 4Q11 4Q12 4Q13

FINANCIAL RESULTS Net Revenues (R$ mln; % YoY)

EBITDA (R$ mln)

Fixing EBITDA Drags

Intelig: EBITDA-CAPEX (R$ mln)

FISTEL Payments (R$ bln)

MTR Exposure (%)

2,344 3,220

16,420 16,701

Tho

usa

nd

s

Revenue 2012

Δ Handset Δ Fixed Services

Revenue 2013

Δ Mobile Services

+876 -255 +537

Service

Handset

18,764

ΔYoY

19,921

+3.5% -28.0% +37.4%

+1.7%

+6.2%

+37.4%

5,012

EBITDA 2012

EBITDA 2013

ΔMkt and Sales

ΔPers./G&A and others

-95 -31

ΔNetwork and ITX

+40

ΔServ. Revs

26.7%

32.1%

+281 5,207

26.1%

32.0%

EBITDA Margin

Service EBITDA Margin

+3.9%

ΔYoY +1.7% +2.5% -0.7% +1.4%

Leased Lines Cost (% YoY)

1.04 1.04

2012 2013EBITDA

Revenues

+28%

+11%

+8%

-5%

-12%

-10%

0% -1%

1Q 2Q 3Q 4Q

2013 2012

1Q 2Q 3Q 4Q

-6% YoY 2013 +9.7% YoY 2012 24%

4Q10 4Q11 4Q12 4Q13

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q

-

+

RECENT RESULTS 18

Page 19: Tim   meeting with investors - april 2014

FINANCIAL EVOLUTION

533

743

843

CAPEX Mix (%)

Dividends (R$ mln, payout)

Profit & Yield

1,278

1,449

1,506

2011 2012 2013

+13%

+4%

2011

2012

2013

CAPEX (R$ bln)

3.0

3.8 3.9

2011 2012 2013

+90% in infrastructure

Focus in transport infrastructure

Zero subsidy policy on

handsets

Total: R$ 3.9 bln

5,207 -3,561*

571 2,216

EBITDA CAPEX Δ WC OFCF

*OFCF does not consider R$310 mln of LT Amazonas leasing as CAPEX

Net Income (R$ mln)

56%

51%

42%

Capex/Sales 18.0% 20.6% 19.4%

Investments

Operating Free Cash Flow (R$ mln)

OFCF/Net Revenues: 11%

Expansion of +21.4% YoY

Payout

+39.3%

+13.5%

RECENT RESULTS 19

Page 20: Tim   meeting with investors - april 2014

Live TIM

Page 21: Tim   meeting with investors - april 2014

TIM FIBER: RESHAPING THE FIXED BROADBAND MARKET Building Up Size

2.9%

9.1%

2Q12 4Q13

Penetration of new neighborhoods (sales/addressable HH)

7

10

16 18

1Q13 2Q13 3Q13 4Q13

Net Adds in 2013 (000 users)

Accelerating Growth

Addressable HH (000 HH)

522

1,069

4Q12 1Q13 2Q13 3Q13 4Q13

Customer Base (000 users)

Sep/12 Dec/13

60

Changing market dynamics Evolving overall market performance

TIM Fiber 44% Other

56%

UBB Market Share (SP + RJ) (connections >34Mbps)

Average Speed (Mbps)

Source: Anatel; Akamai 3Q13

84th position

43rd position

* 12 months average of price / Mbps Source: Anatel; Akamai 3Q13

Net Adds speed mix (SP + RJ) (Mbps)

Price per Mbps* (R$/Mbps)

4.0 2.8

2012 2013

5.0

1.0

2012 2013

29.8

0.7

2012 2013

GVT NET

Vivo

38.9

22.1

13.3

9.8

5.7

5.5

4.9

2.7

Live TIM

South Korea

Japan

US

SP + RJ

Australia

Italy

Brazil

1st position

57% 34%

26%

15%

17%

50%

4Q12 4Q13

> 34 Mbps

12 - 34 Mbps

< 12 Mbps

LIVE TIM 21

Page 22: Tim   meeting with investors - april 2014

Business Outlook

Page 23: Tim   meeting with investors - april 2014

PERSPECTIVES FOR 2014

Network Evolution Offer & Commercial Strategy

Network coverage expansion with increased rollout of Macro, Small Cells and Wi-Fi HotSpots

Acceleration of Mobile Broadband project from current 40 cities to over 100 cities

Focus on operational excellence and network availability by investing on people, systems and processes

Voice growth with migration to postpaid and bundling for Voice FMS

Speed up data growth with smartphones and tablets, innovative VAS, 4G offers and Data FMS

Fixed business growth coming back with positive contribution to results

Restructuring commercial channels Rational approach to pricing

Continuation of Quality Plan monitoring and execution

Expectation of 4G Auction for 700MHz Spectrum

Discussions on Sector Cost Modeling and MTR evolution

Keen attention to competitive environment trends

Recap of 2014-16 Business Plan

Smartphone penetration (Over total base of lines)

VAS Revenue Growth (% of Mobile Gross Rev.)

Data Users (% Customer Base)

Capex Evolution (% of Capex for Access Network)

43% 55%

>75%

2012 2013 2016e

30% 37%

>50%

2012 2013 2016e

18% 21%

>40%

2012 2013 2016e

3yrs - Plan Guidance:

Revenues: MID single digit

EBITDA: MID single digit

Capex: ~R$11 bln

2013 2014e

2G

3G

LTE

Macro Environment

BUSINESS OUTLOOK 23

Page 24: Tim   meeting with investors - april 2014

STRATEGY: INFRASTRUCTURE EVOLUTION

2016 MASSIVE LD BACKBONE

65,000 KM OF FIBER

2013 FIBER TO THE

AMAZON

46,000 KM OF FIBER BY YE13

Fiber to the site / Mobile Broadband Project Key to Data Growth

Targeting 38 cities in 2013,+100 cities till 2016.

From 2-8 to +100 Mbps.

LTE Ready.

Macro coverage fine tuning.

Focus on IP infrastructure, caching, peering.

INTELIG 15,000KM

2009 INTELIG

ACQUISITION

New backbone routes- Increasing resilience.

82% urban population

2013 2014 2015 2016

95% urban population

#NodeB / eNodeB (3G + 4G)

# BTS (2G)

2012 2013 2014e 2015e 2016e

New Sites Including

Small Cell.

POP MW

POP MW POP MW

POP MW

BSC-RNC Site

POP MW

2013 2014 2015 2016

LTE* 3G 2G

Fiber base Infrastructure

Backhauling Evolution Increased Coverage and Access Capacity

(# new elements)

Capex Evolution Towards Data (% of total Capex)

Small Cell Approach (# new elements)

BUSINESS OUTLOOK 24

Page 25: Tim   meeting with investors - april 2014

OFFER EVOLUTION

136 148

>170

2012 2013 2016e

2012 2013 2016e

18% 21%

>40%

VAS Gross Revs.

VAS/Revs.

21.3

27.5

2012 2013 2016e

30% 37% >50%

BUSINESS OUTLOOK 25

43%

55%

>75%

2012 2013 2016

+xx% +29%

+22% +xx%

Smart/Web phone Penetration (% over total base of lines)

Voice MOU (minutes)

Data Users (% of Data Users in CB; million users)

VAS Revenue Growth (% of Mobile Services Gross Revenues; R$ mln)

Page 26: Tim   meeting with investors - april 2014

TIM PART: 2014-2016 GUIDANCE

Total Net Revenues

EBITDA

CAPEX

18,764 19,921

2012 2013 2014e 2015e 2016e

5,012 5,207

2012 2013 2014e 2015e 2016e

R$ million

R$ million

626

3,139

3,871

3,487

384

2012 2013 2014e 2015e 2016e

R$ million

Infrastructure

Others/Licenses

3,765

Guidance

2013-2016 CAGR:

Mid Single Digit Growth

2013-2016 CAGR:

Mid Single Digit Growth

Total CAPEX 2014-2016:

~R$11 billion*

*Does not consider 4G licenses (700Mhz).

BUSINESS OUTLOOK 26

Page 27: Tim   meeting with investors - april 2014

4G Start Up

Page 28: Tim   meeting with investors - april 2014

Vivo

Claro

Oi

TIM

4G DETAILS

Source: ANATEL

4G Market Share on 2500Mhz (%; thd users)

47%

41%

20%

31%

21%

17%

12% 11%

2Q13 3Q13 4Q13

538

405

222

145

2500 MHZ auction results

Spectrum Characteristics

5800 Mhz 2100 Mhz

850 Mhz

700 Mhz

< 700 Mhz

BTS Range (km)

0 2 4 6 8 10

Numbers of BTS

20 15 10 7 5 2

Band W

Band X

Band V1

Band V2

2500 MHZ rural coverage obligations

X band

W band

V2 band

V1 band

Roadmap

Presidential Decree Nº 5820/06

Rules to the Digital TV migration

2006 2012

ANATEL’s Resolution Creation of a study group to define the future and the

atribution of the band

2013

Ordinance Nº 14/13 Premises to 700 Mhz destination on the SMP

2015 2018

Shutting down Period

Feb/Apr 2013 - Subrange Atribution CP Nov/13 Res. Nº 625/2013 – Atribution of the Subrange

Paid ~R$0.3 bln

Paid ~R$1 bln

Paid ~R$0.8 bln

Paid ~R$0.3 bln

4G START UP 28

Page 29: Tim   meeting with investors - april 2014

Historical Data

Page 30: Tim   meeting with investors - april 2014

CAPEX EVOLUTION Capex Evolution (R$ mln)

Capex per Technology (R$ mln)

Fiber to the site expansion to ~100 cities Benchmark: Anatel Plan for 2012-2014 (R$ bln)

3G

2G

3G

2G

3G

4G

2011

~R$3,800 R$2,983

2014e

5.9 4.8 4.6

2.1

5.0

3.5 2.6

3.4

TIM Claro Vivo Oi

10.9

+31% +52% +98%

Copper

(2-8Mbps)

Before FTTS After FTTS

Metro Ring

Own Fiber

(300 Mbps)

From Copper

To Fiber based

Wi-Fi small cell approach

HISTORICAL DATA 30

Total Capex

2,836

2,983

3,386

3,871

2011

2012

2013 19%

17%

20%

% over sales

2010

18% CAGR

11%

Source: 5th monitoring cycle of mobile telecom improvements plan released by Anatel on Feb/14

8.3

7.2

5.5

Actual from 2012 to Oct/13 Forecasted to Nov/13 until 2014 end

Page 31: Tim   meeting with investors - april 2014

RECENT TOWERS DEALS

HISTORICAL DATA 31

Page 32: Tim   meeting with investors - april 2014

HISTORICAL DATA: FINANCIALS (R$ THOUSAND)

HISTORICAL DATA 32

Page 33: Tim   meeting with investors - april 2014

HISTORICAL DATA: FINANCIALS (US$ THOUSAND)

HISTORICAL DATA 33

Page 34: Tim   meeting with investors - april 2014

HISTORICAL DATA: OPERATIONAL & FINANCIAL RATIOS

ROA: NOPLAT/Avg. Total Assets. Calculation considers organic Net Income and EBITDA

HISTORICAL DATA 34

Page 35: Tim   meeting with investors - april 2014

Shareholders STRUCTURE AND STOCK PERFORMANCE

Stock Performance (base 100)*

0

20

40

60

80

100

120

140

160

180

TIMP3 Ibovespa TSU

*Last price as of 02/14/2014

TIM Celular S.A. Intelig

100%

TIM Brasil Serv. e Part. S.A. Minorities

Telecom Italia International N.V.

Telecom Italia

100%

TIM Participações S.A.

ON: 33% (805,662,701) ON: 67% (1,611,969,946)

100% 100%

HISTORICAL DATA 35

Page 36: Tim   meeting with investors - april 2014

Cofins PIS/ PASEP ICMS Fistel Fust/

FUNTEL

TotalTotal Fust/ FUNTEL

PIS/ PASEP

ICMS Cofins Fistel

2007 2012

2007 2012

% Gross Revenues

TELCOS’ TAX BURDEN & HIGH INVESTMENTS

3% ~1%

28%

~5% 1,5% ~39%

16.3

27.2

6.5

10.1

20% of Revenues

+70%

Taxation represents almost 40% of companies gross revenues.

Tax Burden Composition Mobile Industry Tax Payments (R$ Bln)

Mobile Industry Investments (R$ Bln)

+60%

HISTORICAL DATA 36

Page 37: Tim   meeting with investors - april 2014

SAFE HARBOR AND IR CONTACTS

SAFE HARBOR AND IR CONTACTS 37

Investor Relations Team

Avenida das Américas, 3434 - Bloco 01

6° andar – Barra da Tijuca

22640-102 Rio de Janeiro, RJ

E-mail: [email protected]

Leonardo Wanderley

E-mail: [email protected]

Phone: +55 21 4109-4017

Luiza Chaves

E-mail: [email protected]

Phone: +55 21 4109-3751

Rogério Tostes

E-mail: [email protected]

Phone: +55 21 4109-3742

Vicente Ferreira

E-mail: [email protected]

Phone: +55 21 4109-3360

Visit our Website

www.tim.com.br/ir

Safe Harbor Statements

Statements in this presentation, as well as oral

statements made by the management of TIM

Participações S.A. (the “Company”, or “TIM”), that are

not historical fact constitute “forward looking

statements” that involve factors that could cause the

actual results of the Company to differ materially from

historical results or from any results expressed or

implied by such forward looking statements. The

Company cautions users of this presentation not to

place undue reliance on forward looking statements,

which may be based on assumptions and anticipated

events that do not materialize.