Time and Labor Best Practices: Work Smarter!

Laura Tramutolo, November 13, 2013

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Agenda

2

Building the Foundation

Dismantling the Myth

Enhancing the Overall Work Experience

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Why Emtec?

Table Stakes

• Proven Methodology & Approach

• Competitive Price

• Others will say good things (i.e. References)

• The ‘right’ people available to do the work

• Experience with global delivery

Emtec Key Differentiators

• ‘Right Size’ provider of Consulting and Systems Integration services

• ‘Client for Life’ approach

• Engage holistically and programmatically

• Functional business process expertise

• Ability to connect the dots

3

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Emtec… ‘Big enough to do the work, small enough to care’

EMTEC THE COMPANY

• Serving clients for over 46 years

• 14 locations, including 8 development centers

• Over 1,000 full-time professionals

• Voted One of the Top 100 Places to Work by Crain’s

Chicago in 2012

• Our consultants have an average of 14 years of

experience. Nearly 45% have advanced certifications

• 73% of our PMs, Architects & Consultants worked at Tier

1 consultancies in a previous life

• $255M IT Services Provider

• Regularly compete & win against larger IT service

providers

EMTEC AROUND THE WORLD

US Locations

• Radnor, PA (HQ)

• Atlanta, GA

• Chicago, IL

• Dayton, OH

• Fremont, CA

• Jacksonville, FL

• Herndon, VA

• Minneapolis, MN

• Springfield, NJ

• St. Louis, MO

Global Offices

• Toronto, Canada

• Ottawa, Canada

• Pune, India

• Bangalore, India

EMTEC SERVICES AT A GLANCE

• Emtec has completed more than 1,100 Package Application

engagements, including:

- 200+ Oracle ERP clients with more than 415 engagements

- 206 EPM / Hyperion & OBIEE clients and 323 engagements

- 186 Microsoft clients and more than 255 projects

• Emtec is a premier provider of SaaS and Emerging

technologies solutions, including 51 Salesforce Clients with

more than 75 engagements, Including Sales Cloud, Service

Cloud and Custom Cloud

• Emtec has performed more than 6.3M hours of application

development and maintenance work ranging from Business

Analysis to Product Development

• Emtec has served more than 565 Infrastructure services

clients where we have:

- Deployed more than 1.85M servers, personal computers, tablets

and mobile devices

- Installed or provided more than 925 exabytes of storage

(That’s a whole lot…)

- Triaged more than 30,000 L1 support incidents

- Implemented service management solutions for more than 125

clients

4

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

OF

FE

RIN

GS

PR

AC

TIC

EF

AC

TS

Emtec’s five practice areas offer focused solutions to help our clients solve

complex business & IT challenges

From up-front strategy & consulting all the way to application, infrastructure & procurement services,

Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself.

Consulting ServicesPackage Application

Services (PAS)Cloud Technologies

Application

Development &

Management Services

(ADMS)

Infrastructure

Services

• IT Strategy & Planning

• IT Process Improvement

• IT Performance and

Governance

• Information Management:

− Big Data

− Business Intelligence

− Analytics

• Mobility Solutions

• Program and Project

Management

• Oracle

− Fusion

− EBS

− PeopleSoft

− EPM : Including Hyperion

− OBIEE

• Microsoft

− AX and GP

− BI

− CRM

• SAP

• Functional: HCM, FM, SCM

• Cloud Strategy & Planning

• Salesforce.com Solutions

− Sales Cloud

− Service Cloud

− Marketing Cloud

− Force.com

• Workday

• Cloud Application

Development

& Technology

• Private Virtual Cloud

• Cloud Applications

• Portfolio Analysis

• Application Advisory

Services

• Product Development

• Custom Application

Development & Maintenance

• Package Application:

Development, Maintenance

& Support

• Mobile solutions

• Quality Assurance & Testing

Services

• Managed Services, Capacity

Management & Staffing

Services

• IT Service Mgmt.

• Data Center

• Business Application

Infrastructure

• End User Computing

• Platforms

• SWAT team of 45 highly

skilled Strategists, Architects

and Consultants

• 10 years of experience and

more than 75 projects

• 180 Specialists, including

Project Managers, Architects,

Consultants and Analysts

• More than 300 ERP & CRM

projects completed

• Expert team of Big Data,

business intelligence and

analytics professionals

• Specialized team of 25

Strategists, Project Managers,

Architects, and Consultants

• More than 90% certified

• 62 Customers & 112

engagements

• Global workforce of nearly 750

associates (approximately 250

associates based in North

America)

• Provided more than 6.3M

hours of application

development and

maintenance services.

• Special expertise in Business

Analysis and Testing (among

other things)

• More than 100 associates

providing data center,

compute, network and storage

related services

• Value Add Reseller providing

full device lifecycle

management services for

more than 30 years

• IT Service Mgmt. BU having

supported more than 70

distinct clients

5

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

From the Executive suite to Individual Operating units, Emtec services align

well with each stakeholder community

FINANCE

Enterprise Performance

Management Including:

Hyperion Budget &

Planning

Hyperion Financial

Management

Hyperion Essbase /

Planning

Oracle BI Apps / OBIEE

PeopleSoft / Oracle ERP

Microsoft Dynamics

SAP

SALES & MARKETING

Customer Relationship

Management

Microsoft Dynamics

Salesforce

BI / Analytics

TECHNOLOGY

Advisory Services

Application Development

& Maintenance services

(ADMS)

Business Intelligence &

Big Data

Cloud Strategy and

Implementation

Independent Verification

& Validation (IV&V)

Infrastructure Services

Managed Services

IT Service Management

(ITSM)

Procurement Services

OPERATIONS

Hyperion Essbase /

Planning

Oracle BI / OBIEE

PeopleSoft / Oracle ERP

Microsoft BI

Microsoft Dynamics

HUMAN RESOURCES

Hyperion Workforce

Planning

Oracle BI Apps / OBIEE

PeopleSoft / Oracle ERP

Microsoft Dynamics

Workday

ENTERPRISE SUITE

Business Strategy

Managed Services &

Outsourcing

Advisory Services

Analytics

Our portfolio of business and technology services provides our clients with a seamless integration of information and

solutions so that every business owner has the highest quality of operational and strategic data.

6

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

A snapshot of clients who have leveraged Emtec’s services

“At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are

passionate about delivering the best technology-empowered business solutions and having fun while doing it.”

Dinesh Desai, Chairman & CEO

7

Building the Foundation

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Time and Labor Process Overview

9

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Building the Foundation

• Creating the “Blueprint”

• Draw it before you build it

– Expectation, end result

– Start with the basic requirements

– What are the drivers?

– Regulations, Compliance

– Geography

– Bargaining Units, Business Units

– Workforce

• Defining Time Reporters

– Exempt, Nonexempt, Hourly and Salaried

• Type of time being reported or captured

• Method of time collection

• Pass Time to Payroll

• Workgroups and Taskgroups

– Compensation

– Allocation

• Change Management

– Early notification

– Feedback

10

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Building the Foundation – Required Set Up and Optional Set Up

11

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

• Salaried, Exempt, Salaried Nonexempt

–Exception Reporters

• can also be positive reporters

–Elapsed

–Schedules

• Standard 40 hour work week

–Labor dilution and distribution

–Workgroups and Taskgroups

–Report Exception time (other than “Regular” &

Overtime)

–Web clock, online timesheet, schedules

–Time passed to Payroll?

• Hourly, Nonexempt

–Positive Reporters

–Punch

• can also report elapsed time

–Schedules

• Variables

–Labor Distribution

–Workgroups and Taskgroups

–All time being captured/reported

–Time Clocks, online timesheet, schedules

–Time passed to Payroll

Building the Foundation – Defining Time Reporters

12

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

• Workgroups

–One per Empl Record

–Exception or Positive reporters

–Time Reporting Codes

• Paid vs. Unpaid

–Rules

–Schedules

–Approvals

• Taskgroups

–One per Empl Record

–Categories (Entities)

• Ability to drill down

–Default Task profile

• Hired into

–Additional Task profiles

• Project based

• Task based

Building the Foundation – Workgroups and Taskgroups

13

Dismantling the Myth

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Dismantling the Myth

• Simply a “Tool”

• Built to your organization’s requirements

–Expectation, end result

–Required vs. optional

–What are the drivers?

– Regulations, Compliance

– Geography

– Bargaining Units, Business Units

– Workforce

• High-level or granular reporting

–Type of organization

• Assembly

• Office

• Dynamic or Static

• “Need to Have vs. Nice to Have”

–Start with the basics

–Project-based, budget-based allocation

15

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Dismantling the Myth – Do I need all of this?

16

Enhancing the Overall Work Experience

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

Enhancing the Overall Work Experience – Leverage the System

18

• Assumption: One or more of the above modules are currently in place for

integration with Time and Labor.

THANK YOU FOR YOUR TIME

Please visit us online at www.emtecinc.com