timex telehealth 2011 - careminder pitch
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1Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Todays baby-boomers willlikely spendmore yearscaring for their parents thanfor their children.1
1 A/PACT: Aging Parents and Adult Children Together
http://seniorhealth.about.com/library/eldercare/bl_apact.htm
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2Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
The stress that comes alongwith the voluntary job of beinga care-giver can build to such ahigh level that it becomes life-threatening to them.2http://www.blueprintforcaregiving.com/
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Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
TIMEX does connected timepieces
A telehealth solution foreffective remote care-giving
CareMinder
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4Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
System architecture
Emergency alerts: fall
Non-emergency reminders: hydration medicationactivity monitor
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5Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Aging population knows and truststhe TIMEX brand
Why TIMEX?
4. A Study On Distribution Channel undertaken at Timex Group India limited, submitted by E. Karthika(reg.No:12309631019) of Gojan School of Business and Technology Redhills, August 2010
TIMEX has already entered the
heath care market4
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6Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Because of smartphones.
Because of an aging market.
Why remote monitoring?
3 A Study On Distribution Channel undertaken at Timex Group India limited, submitted by E. Karthika(reg.No:12309631019) of Gojan School of Business and Technology Redhills, August 2010
4 http://www.Comingofage.Com/senior-marketing/5 http://bigthink.com/ideas/382096 http://www.ama-assn.org/amednews/2011/11/14/bisb1114.htm
GROWTH INSMARTPHONEUSERS AGE 55+IN US THIS YEAR5
+78
%11%of adultU.S. cell phone users
have downloadedan app to monitorhealth6
$22bilMARKET4
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7Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Why now?
Timepiece industrythreatenednow onmultiple devices3
3 http://www.slate.com/articles/business/moneybox/2007/03/takes_a_licking_and_stops_ticking.html5 http://www.ama-assn.org/amednews/2011/11/14/bisb1114.htm
Booming wireless monitoring
device market5
25.4%market
growthby 2015
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8Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Peace of mind
Peace of mind andminimized guiltbecause you cantalways be there.
Connected whenyou cant be there
Youll be the first toknow any potentialdangers, 24/7.
Benefits
Less invasive toyour daily routine
You can attend to yourlife because you knowshes safe.
Trusted partner
Financially stable,credibility (157 yrs inbusiness) and a historyof innovation.
to the care-giver
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9Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Integrated technology
Alerts:Haptic and audioalerts serve as hydration,heart-rate and medicationreminders.
Immediate action: A direct
link is sent to care-giversor emergency care whenrequired.
Doctors and medications: Adatabase accrues accuraterecords.
Theres no placelike home
Studies prove seniorsare healthier living inyour own home.
Unobtrusive
Simple, compact,waterproof easyto wear anywhere,anytime.
Benefits
Affordable
The most affordableprogram on themarket.
to the aging parent
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12Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Scenario 3ACTIVITY MONITORING
How it works
Audio and haptic alerts whenthe senior has reached theirtarget heart-rate.
Continuous alertsthat help senior stay
in a safe heart-ratezone. Logged intoapp database.
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13Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
How it works
Sensors detect a fallor drastic change in
altitude.
Urgent flashing iconilluminates to indicate live
button to press. Automaticemergency message sent ifsustained, unaddressed alerts.
1
Emergency is addressed. Bothfirst-responder and care-giverimmediately alerted. Logged intoapp database.
Parent andcare-giver canpress urgentcare button.3a
3b2
Scenario 4EMERGENCY/FALL
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14Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
They are beginning
to wonder about my
commitment at work.
All of a sudden
theres no me time.
It can easily get
overwhelming. My son
was sick and I wasnt
there. He still needs me.
Marcy is 55 years old, divorced with a teenage son. Her85-year-old widowed mother, Helen, lives 30 minutes away.
Helen has fallen several times during dizzy spells andsometimes forgets to take her arthritis and heart medications.
Marcy is exhausted from trying to balance everyones needs.
She feels alone and guilty about her feelings of resentment.
Meet Marcy.
Ideal customer
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15Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
My family and work still need
my attention. I cant be inthree places at once.
I never thought Id become a full-time record keeper. I cant keep all
the meds and dosages straight.
What do we do if moneyruns out?
Between kids, work and Mom, Ireally need a break, but who wouldbe here in case of an emergency?
If Mom could just remember todrink fluids and take her meds,
we could have avoided that lastexpensive trip to the ER.
You will always be connected.
Stay more present in your normal, daily routine, while maintaininga connection to your aging parents needs. Alerts are sent to yourcell phonea device you may already own.
Eliminate medication and dosage confusion.All medical records are easily maintained, up to date and securelyrecorded via smartphone app, which can be readily accessed byyou or any medical practitioner at a moments notice.
CareMinder is the lowest cost/high valueoption on the market.Other monitoring options have costly monthly fees or proprietaryequipment. CareMinder does not.
Peace of mind.By receiving regular, timely and immediate information alerts onyour parents health status, youll have peace of mind that shes okwhen youre with her.
Stay ahead of avoidable critical emergencies.Progressive skin sensory technology provides early audio
and haptic feedback, sending clear and gentle reminders formedication and hydration habits. The technology directly connectsto a pre-programmed medication dispenser to assure accuratedosing and compliance.
PromisePain
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16Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Business case
0.8%
60
40
20
0TOTALAVAILABLE
MARKET
IN$
BIL.
$43bil
maxannualconsumer
market7
expectedgrowthby 20158
+25.4%
currentPHILIPSLifeline
market share
$54bil
Telehealth market size
7. Modern Healthcare; 4/25/2011, Vol. 41 Issue 17, p30-33, 4p8. Kalorama Remote and Wireless Patient Monitoring Markets KLI6487095
9. TIMEX revenue $700MM/yr10. Based on 8,000 Walgreens locations in US and selling 4 subscriptions per month
Revenue per customer/year
LOW (100k users/yr) MED (200k users/yr)HIGH (400k users/yr)
10
CareMinder CareMinder CareMinder
$72/initial
$60/mo
watch and app:
$10/mofree app
watch, app, monitoring:
$25/mofree app
watch, app, monitoring:
$25/mofree app
$700/yr $120/yr $300/yr $300/yr$490MM/yr $11MM/yr
~1.6% of current
TIMEX revenue9
$60MM/yr~8.5% of current
TIMEX revenue
$120MM/yr~17% of current TIMEX
revenue
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17Chris Cacci | Scott Massing December 8, 2011 New Product Definition/Sonders Institute of Design Fall 2011 ID543 B Session
Moving forward
Watch manufacturing
Heart-rate monitor (Ironman)
Indiglo
WIFI/possible GPS
Sensors (Ironman)
2-way communication to data log (Ironman)
Keys to success
Partnerships
Why Walgreens Pharmacy:Symbiotic Core Competencies
Pharmacies possess medical experts, smartphone apps, and trust from target market
8,000 locations in US
Leverage existing technologies
Challenges
11. www.americantelemed.org/i4a/pages/index.cfm?pageid=3333 , In a September 2011,
Health Affairs journal reported a study that looked at the economic impact of usingremote patient monitoring for high-cost Medicare beneficiaries.
No specific Medicare fundscan be used to pay for home
telehealth delivery.Remote monitoring was associated withspending reductions of approximately 7.713.3%($312$542 USD) per intervention patient perquarter over a two-year period studied.11TheAmerican Telemedicine Association is currentlyworking to align the values of Medicare with thegrowing population.
Battery lifeTIMEX is currently working kinetic energy frombody movement to power watch. This may be apotential solution to improve battery life.