Timothy Carter361 W. Woodbury (208)501-6373Meridian, ID 83646

Qualifications

16 years of marketing, sales, customer service and office administration experience 16 years utilizing Mas 90, Microsoft Excel, Word, Outlook, and other programs for

presentations, schedules, data entry, and general office documents 10 years of accounting and billing in analyzing, journalizing, posting, balancing,

creating financial statements, A/P, A/R, reconciliations, and sales

Related Experience

Supervisor & Employee Trainer Retail Grocery Inventory Specialist, CA & ID 08/11-present Trained employees in how to use and troubleshoot equipment Lead and supervised 15 employees or more in store audits Transported equipment and Team members to store audits Transferred inventoried data using remote and standard application Utilized RM-1, laser, and other equipment for store audits

Contract Auditor, Castforce, Inc. 04/14-10/14

Conducted Store Display Audits ensured Stores were abiding by Vendor Contracts Reviewed no sales records of Vendors and inquired if products were on shelf Set up Displays and ordered Vendor products as per contract Worked closely with Department or Store Management to ensure Contracts were

followed

Customer Service, Teleperformance, Boise, ID  11/13-08/14

Assisted customers with billing and technical inquiries regarding cell service Resolved customers issues in a timely manner using multiple programs

simultaneously Answered calls in que style and transferred appropriately Ensured company policies were implemented and followed appropriately Maintained a professional and empathetic approach to customer Verified with government websites customer information

Customer Service/Sales Representative, Cal Oak Products Inc. 04/10-08/10

Responsible for sales inquiries and payment allocation with A/P, A/R Updated employee and technical resource manual for new employees Packed styled molding with corresponding color, accessories, and company

products detailed in sales orders Utilized shipping programs and corresponded with UPS, Fed Ex, or other

carriers Researched necessary documents for compliance with international shipments Multi-tasked with MAS 90, Star Ship, Microsoft Excel, Word, Outlook, and pc

applications daily Answered technical do it your self questions in call center Increased sales volume by up-selling products and marketing Researched and analyzed some office equipment replacement and bid inquiry

Yield Control Clerk/Manager, Pacific Coast Producers, Oroville, CA 06/08-10/09

Utilized PC applications to generate daily, monthly, and annual reports for controller

Audited inventory and usage of chemicals, fruit, and product for an assessment of expenses used for previous production day

Evaluated production machinery and employee waste for production losses then supplied a detail written report to internal parties 

Enforced plant policies, good manufacturing procedures, SQF standards, and other policies to approximately 1,500 employees

Created and updated job function and testing procedure manual Responsible for training Green Fruit Receiving Clerk

Office Sales Associate, Mervyn's, Chico, CA 08/07-Closure

Contacted employees for shift gains or losses Marked merchandise as damaged or out of stock with PDT shipped to HQ daily Open or closed all store registers in beginning or end of business day Conducted markdowns and ad merchandise with PDT, and ensured accuracy of

pricing signs Cashiered for customers transactions and assisted them in getting merchandise not

on sales floor

Other employment since 1998

Education

Business Administration Major, Butte Community College, Oroville, CA Intro Accounting Finite Math Financial Accounting Statistics for Business Personal Finance Microsoft Excel Intro to Computer Applications (MS Word, Excel, Power Point, Access)

 Board PositionAcademic Council

Reviewed students request for withdrawal, course substitution, suspension, or re-enrollment in compliance with regulations set by state or council

Butte College Associated Students Board PositionSocial & Cultural Affairs Director

Responsible for overseeing the development of events and projected budget costs Aided clubs in making their event a success Booked entertainers, vendors, and organizations for events Created and maintained correspondence with clubs, vendors, organizations, and

political groupsActivities Coordinator

Responsible for assisting SCAD in event planning, budgets, and correspondence

Community

Volunteer, Habitat for Humanity, Chico, CA 2004 Assisted in construction of housing development with Butte College Service

Learning and Volunteerism Program