Patrick McCormickManager Digital Engagement

Department of Justice Victoria

May 26, 2010

Gov 2.0 Expo Washington DC

Tinkering with Justice 2.0opportunities for citizen shaped innovation

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• population of 5 million

• fast growing (6.2% 96-06)

• 28% born overseas

• finance, insurance, higher education, manufacturing

• 87,806 sq mi– Minnesota+ or– Virginia x2

• diverse ecology– wet, temperate– semi-arid plains– alpine 6,500 ft

Victoria

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• Justice portfolio employs over 21,000 staff

• police and prosecution, courts, prisons and corrections services, tribunals and agencies protecting citizen rights, emergency services, racing and gaming policy and legal advice to government

• about 90,000 volunteers across Country Fire Authority, Lifesaving Victoria, Victoria State Emergency Service and Office of the Public Advocate

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innovation in the Victorian Public Service

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action oriented leadership to foster a culture of innovation across Victorian Government

11 initiatives across 4 areassigned by every Department Head

1. creating connections between people, ideas and opportunities

2. building innovation capability

3. stimulating innovation and rewarding good practice

4. sharing information and data

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VPS hub a place for cross boundary connections

• Innovation Zone staff lodge problems and seek solutions across VPS

• Innovation Toolbox collection of resources and best practice guides

• Innovation Challenge new ideas to address public policy challenges

• Micro Challenge save $1M through easy to implement small projects

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growing evidence, emerging policy platform

• Parliamentary inquiry into improving access to Victorian PSI

• VPS innovation action plan

• APSC online engagement guidelines

• Australia Gov 2.0 Taskforce report

• Victoria Government response to Parliamentary inquiry

• Government response to Gov 2.0 Taskforce report

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sharing PSI externally to engage public, spark innovation and enable co-production

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asking the crowd and rewarding value creation with incentives and recognition

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enabling peer to peer arts, events and economic development

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tackling big issues: water scarcity and toilet information failure

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a digital commons for collaboration on bricks and mortar challenges

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tinkering with the tools of Justice 2.0

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supporting an internal culture of ideas, openness and contestability

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using social media externally to support existing role in community and establish trusted, authentic voice within new channels

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sharing information to reduce costs, build trust and confirm public safety objectives

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encouraging user input and content creation to tackle social issues such as responsible drinking

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seeking citizen support for emergency volunteers Vital. Valued. Victorians.

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going where people are online and tapping into the (social) network effect…

9,300 fans x average 150 friends = 1,209,000 people

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because people want to help and can play a role that government is well placed to facilitate

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providing tools that enable citizens to help themselves and their neighbors

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sharing emergency information in timely, convenient format extends frontline response to community

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geospatial data with location aware smart phones put powerful tools in hands of citizens

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Thanks!

Patrick McCormickpat.mccormick@justice.vic.gov.autwitter: @solutist

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re-using this presentation? the fine print…

Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Licence 2.5

Put simply, this means:

you are free to share, copy and distribute this work

you can remix and adapt this work

Under the following conditions

you must attribute the work to the author:

Patrick McCormick (pat.mccormick@justice.vic.gov.au or paddy@post.harvard.edu)

you must share alike – so if you alter or build upon this work you have to keep these same conditions

Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer