tips and tricks presented by the vps tech team. browser support jonathan nogales
TRANSCRIPT
Tips and Tricks
Presented by the VPS Tech Team
BROWSER SUPPORTJonathan Nogales
Browser Support Policy
Recommended:• Chrome (last three versions)• Firefox (last three versions)• Safari (last three versions)
Supported:• Internet Explorer 8+• Direct support for IE 10 and 11
Bypassing Unsupported Browser Warning
LOGIN AND PASSWORD SOLUTIONSDylan Gustaveson
Cannot Log in- IE9
1. Go to the top of the browser and click on Tools 2. Go down to Compatibility View Settings
Cannot Log in- IE9
3. Under "Websites you've added to Compatibility View", click on myvps.org
4. Click the Remove button
How to Reset Your Password
How to Reset Your Password
USING THE KEYBOARD FOR QUICK DATA ENTRY
Jan Wu
Keyboard Only Data Entry
Navigation• Navigate between fields with Tab button• Navigate backwards with Shift + Tab
Dropdowns• Start typing in dropdowns to search for option• Use it like Google• Choose options by arrow keys• Select option with either Enter or Tab (to move to next
field)
Checkboxes, "Unknown" Button, other Buttons• Use Enter button like you would use a mouse click
MISCELLANEOUS TIPS AND TRICKSJoshua Christanelli
Hard Refreshing a Page
• Some bugs are caused by browser's cache
• Windows: • Control + F5• Control + Refresh Button
• Macs: • ⌘ Command + Shift + R• Shift + Refresh Button
Procedure Groups Aren’t Clearing
• Procedure groups only clear if the patient has had a procedure or intervention explicitly listed
• Mouse over [i] to see included procedures
GETTING THE MOST VALUE OUT OF YOUR TICKET
Jan Wu
Where the Usersnap button is located
Usersnap UI
FAQ - Help Center
• Contains Clinical as well as Technical and MyReports FAQ