TIR ANA INTERNATIONAL AIRPORTGATEWAY TO ALBANIA

2

the Airport

Following comprehensive modernization and the construction of an impressive new passenger terminal, the Airport – named after the great humanitarian, the Albanian nun Mother Teresa (Nënë Tereza) – is now an up-to-date, customer-friendly, safe and secure civil aviation hub, a claim confirmed by international organizations and experienced airline companies.

Since 23 April 2005, the Airport has been managed privately. Within the framework of a BOOT (Build, Own, Operate and Transfer) concession, a new operating company became responsible for running the Airport, with all the rights of an owner, and also for undertaking construction and development. At the end of the concession period, in 2025, the Airport will be transferred back to the Albanian state.

Welcome to Tirana International Airport Nënë Tereza

Situated about 17 kilometers from the Albanian capital, Tirana International Airport Nënë Tereza is

Albania’s most important air transport hub. It connects this south-eastern European country with

Europe’s major business centers and, among its many contributions, is supporting the development

of tourism along Albania’s nearly 450-kilometer-long Mediterranean coastline. During 2007, the

Airport set new records in passenger numbers, air traffic movements and cargo handled. Currently,

14 airline companies link Tirana with 29 destinations.

3

Tirana International Airport SHPK (TIA), formerly Tirana Airport Partners,

has set itself the goal of running the country’s only international airport in

accordance with the highest standards of safety, security and service, creating

new flight connections and developing the on-site facilities.

In March 2007, with the opening of the new passenger terminal, the centerpiece of the modernization work was concluded. Prior to this, a new fast road linking the Airport to the capital city was completed. In line with the development of passenger traffic, TIA is now commencing the expansion phase of the terminal.

about Tirana International Airport Nënë Tereza

4

During this decisive period, the Airport management can rely on the

support and know-how of TIA’s three strong partner owners:

• HOCHTIEFAirPortGmbH(HTA),oneof the world’s leading private airport managers and investors, with interests in six airports around the world, is TIA’s strategic investor, providing operational and management expertise

• Deutsche Investitions- und Entwick-lungsgesellschaft (DEG), a member of the KfW Banking Group and specialized

in the financing of corporate and infrastructure investments in Europe, is contributing with financing experience

• Albanian-American Enterprise Fund(AAEF), an investment company founded by the US administration to support the development of the private sector in Albania, is providing its financial expertise to TIA

5

HOCHTIEF AirPort GmbH (HTA)

DEG Deutsche Investitions-und Entwicklungs-gesellschaft (DEG)

Albanian-American Enterprise Fund (AAEF)

47% 31.7% 21.3%

Tirana International Airport SHPK

The mission of Tirana International Airport is to provide Albania with a prestigious international aviation

facility offering efficient, safe and first-class services to both passengers and airlines. For those visiting

this country by air, the first and last impression will be the capital’s well-managed Airport.

6

TIA’s mission

7

Albania

Brief introduction to Albania

Albania is one of the most interesting destinations in the region. Explored by

very few people, Albania offers an inspiring blend of civilizations and cultures

that make this European country unique.

8

The country has a beautiful coastline stretching along the Adriatic Sea from the Montenegrin border south to the bay of Vlora. From here southwards the coast is rugged, with rocky coves characteristic of a narrow coastal strip that lies against a dramatic backdrop of steeply rising tall mountains.

Albania’s numerous mountains and rivers offer many possibilities for sports tourism,

including many outdoor activities, as well as simply enjoying the beauty of nature.

The country’s history and culture is fascinating. Several Albanian cities retain an appearance that has changed little over many generations and which conserve in their midst remains that date back more than two thousand years. Numerous archeological sites make the country very attractive for special interest tourism.

Albania

9

history of the Airport

10

history of the Airport

Tirana Airport was constructed between 1955 and 1957 and operated initially under the name of

Rinas Airport. Up until the fall of the communist regime at the beginning of the 1990s the traffic

through Rinas Airport was very limited. With the opening up of the country to the rest of the world,

accompanied by a big efflux of Albanian citizens to live and work abroad, the number of passengers

using the Airport increased substantially.

Facing a pressing need for enhancing and expanding the Airport, Albania’s government issued an invitation to international investors to undertake construction of a new terminal and other facilities and also to assume responsibility for operations. An international bidding procedure was initiated, and won by the consortium of Tirana Airport Partners (now the management company Tirana International Airport SHPK), and on 23 April 2005, the new company took over the management of the Airport.

Since then, Tirana International Airport Nënë Tereza has changed radically. All the facilities have been modernized and a new passenger terminal has been erected, so that international standards are now the norm in terms of service, infrastructure and respect for environment and social development.

11

expansion and modernization

12

13From the moment the Concession Agreement commenced, TIA has been very successful in fulfill-

ing its obligations in accordance with the Agreement. During 2007, TIA inaugurated either on or

ahead of time its new passenger terminal and other infrastructural facilities. It also achieved many

other successes that testify to continuous growth in its performance. Before year end the Airport

welcomed its one millionth passenger, again ahead of schedule.

Record figures have also been registered for the amount of cargo handled and in the number of air traffic movements. Currently, fourteen airline companies fly to and from Tirana International Airport, connecting the Albanian capital with 29 destinations in different countries.

In addition, there have been upgrades and repairs that include conversion of the old terminal into TIA administration offices as well as upgrades to the airfield itself.

All of the developments taking place at the Airport are being implemented very carefully, ensuring that the environment and social development of the residential areas around the Airport are considered in all decisions that are taken.

The increases recorded in the number of passengers and in other areas of business have led to a decision to undertake further investments into the Airport infrastructure. The second phase of modernization has begun, and plans are underway to expand the new terminal (allowed for by the ingenious initial design of the Malaysian architect Hin Tan) and to construct new facilities. A further EUR 20 – 30 million will be invested in TIA by the year 2009. The work will start in the first months of 2008 and will substantially increase the Airport’s annual passenger capacity.

Quality standards

TIA has designed a Quality Policy, aiming at fulfilling top international standards

of facilities, safety, security and comfort, and in doing so showing its attentiveness

to the satisfaction of both passengers and airlines, as well as of other users.

TIA ensures that its facilities, equipment and staff are available round the clock in order to operate the Airport and provide excellent customers’ service.

TIA offers access facilities for people with special needs and within the terminal there is a health center open 24 hours a day for the emergency needs of passengers.

TIA undertakes regular customer surveys in order to assess the level of customer satisfaction with the services provided. In the opinion of its customers, TIA offers very good service quality. In particular, ease of access, the quality of service facilities, security inspection and pre-flight services were rated very highly by customers, regardless of nationality or the time of day the Airport was being used.

14

Marketing

TIA has adopted a policy of incentives for airlines to launch new routes to

and from Tirana. The strong traffic development shows that this policy is

very successful.

Other qualities that make TIA an attractive destination for airlines include

the following:

• Flexibility TIA, in cooperation with the General

Directorate of Civil Aviation of Albania, offers flexibility in slot allocation.

• Operating hours The Airport offers 24-hour operations,

7 days a week.

• Excellence in service provision Our teams are coordinated perfectly

to maximize efficiency and flexibility. Short turn-around times, rapid baggage delivery, well-trained personnel, etc., are just a few of the expectations that an airline demands and which TIA offers.

15

16Cargo

Air freight in Albania is in competition with other means of transport and

until today its market share has been small. Nevertheless, there has been a

substantial increase in the sector over the last few years. In 2007, following the

opening of the new cargo terminal, TIA recorded an increase of 65 percent in

the amount of cargo handled compared with the previous year, which also saw

a substantial increase compared with 2005. In the near future, TIA expects

further increases in cargo figures to be recorded thanks to the radically

improved infrastructure in the new building and developments taking place

near to the Airport.

Some technical data on cargo handling:• newterminalwithsurfacearea of 1,021 m2

• dedicatedcustomsfacilities• highsecurity• accesscardcontrolsystem• automaticfireprotection (sprinkler system)• ITcargohandlingsystem

TIA’s geographical position:• 32kmfromDurrësport• 17kmfromAlbania’scapitalcity,Tirana• atcrossroadsbetweennorthern, southern, central and eastern Albania• ease of access to Albania’s industry,

mostly located in or around Tirana

17

18

Shopping eating and relaxation

19Shopping, eating and relaxation

Within Tirana International Airport a wide variety of services can be found,

from luxury shops to coffee bars, while the restaurant offers an excellent

environment in which to relax and enjoy oneself.

At TIA our clients can find traditional and unusual gifts to surprise their loved

ones. A wide range of shops, such as La Charme, Gjikondi, Adrion, Nino Vitali,

as well as others, offer souvenirs and memorabilia, ornaments, CDs, fashion

articles and accessories, mobile phones and electronics goods, books and

magazines. Our Duty Free Shop offers original products at great bargains in a

short shopping trip before departure.

The Airport cafés and snack bars, Café Albania, Segafredo and Coli’s Bar, are oases with a modern, cozy atmosphere providing a special meeting place for coffee connoisseurs. Here guests relax while savoring coffee house specialties, unique snacks, fresh juices and delicious desserts in a relaxing environment.

At the Airport restaurant, passengers can sample the delicious cuisine of Albania. Piazza Restaurant has become well known for its hospitality and its daily diverse food. All specialties are freshly prepared by experienced chefs.

20

Technical data Runway length 2,750 meters Runway width 45 meters Runway orientation 176°/356° (18/36) ICAO category I ICAO fire and rescue coverage VII Geographical coordinates 41.414742 N, 19.720561 E

Statistics for 2007 Passengers 1,107,325 Aircraft movements 18,264 Cargo 3,483 tons Airport company personnel approx. 250 Personnel of companies at the Airport approx. 700 Total number of employees approx. 950

destinations

21

22How to get to the Airport

Tirana International Airport is located about 17 kilometers to the north-west of Tirana,

the Albanian capital. It is easy to reach via the newly built Tirana–Durrës motorway,

the four-lane dual carriageway that connects Albania’s two main cities.

Rinas Express provides a round-the-clock hourly bus service to and from the Airport to the capital city. The bus terminal in Tirana is located in front of the National Museum. A single ticket costs 200 Albanian Lek.

One easy way to get to the Airport is by taxi. Taxi services are available in every Albanian city and urban area, with the main towns operating a call-service. The journey from Tirana to the Airport takes 20 – 30 minutes depending on traffic.

23

Adria Airwayswww.adria-airways.comPhone: 00355 4 272 666

Albanian Airlineswww.albanianairlines.com.alPhone: 00355 4 235 162

Alitaliawww.alitalia.comPhone: 00355 4 230 023

AlpiEagleswww.alpieagles.comPhone: 0039 499 793 624

Austrian Airlineswww.aua.comPhone: 00355 4 235 029

Belleairwww.belleair.itPhone: 00355 4 240 194

British Airwayswww.britishairways.com Phone: 00355 56 460 000

Club Airwww.clubair.itPhone: 00355 4 239 982

Hemus Airwww.hemusair.bgPhone: 00355 4 230 410

JAT Airwayswww.jat.comPhone: 00355 4 251 033

Lufthansawww.lufthansa.comPhone: 00355 4 258 010

Malev Hungarian Airlineswww.malev.huPhone: 00355 4 234 163

Olympic Airlineswww.olympicairlines.comPhone: 00355 4 228 960

Turkish Airlineswww.turkishairlines.comPhone: 00355 4 234 902

Airlines operating at Tirana International Airport

Status: March 2008Changes may have occurred in the interim.

Tirana International Airport Nënë Tereza

Tirana International Airport SHPK

Administration Building

Rinas, Tirana

Albania

Phone: 00355 4 381 600

Fax: 00355 4 379 065

info@tirana-airport.com

www.tirana-airport.com