tivoli-identity-manager-administrator.txt

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Kimberly Reddick [email protected] mobile: 334-324-3127 SUMMARY Fourteen year career in Information Technology with experience in architecting, installing, configuring, and maintaining system applications on Unix platforms(S un, HP, IBM, and Linux). Proven ability to learn and support new technologies. QUALIFICATIONS * IBM IAM Products (Tivoli Access Manager, Tivoli Identity Manager, Tivoli Direc tory Server, Tivoli Directory Integrator, WebSphere) * Programming in Unix shell scripting, Perl, SQL *Plus, and Html. * Active security clearance. * B.S. Computer Science * Experience in Configuration Management practices and Dimensions application ad ministration. * Actively working towards CompTIA Security+ certification. EMPLOYMENT 9/2005 - Present VSN Inc, Sub-contracted to Lockheed Software Engineer Provide support for Web Portal Infrastructure focusing on Security utilizing Tiv oli Identity Manager(TIM), Tivoli Access Manager(TAMe), Tivoli Directory Server( TDS), Tivoli Directory Integrator(TDI), and WebSphere(WAS). * Install, configure, test, and maintain Tivoli Identity Manager and all adapter s including provisioning services, and provisioning policies for multiple oid s ync targets. * Support WebSphere Application Services on RHEL and Solaris 10 and install, dep loy, and troubleshoot applications. * Provide Tivoli Access Manager support for an average of 900,000 users, 300+ ju nctions. * Tivoli Directory Server support including installing, configuring, maintaining data consistency, and application troubleshooting. * Manage and resolve user registration, password reset, and authentication issue s including CAC authentication. * Write Unix shell scripts to assist in troubleshooting, monitoring, temporary f ixes, and automation of redundant tasks. 12/2003 - 8/2005 SETA Corporation, Sub-contracted to U.S. Customs Dimensions Administrator Contracted to support production Dimensions environments. * Provided assistance in developing new groups within Dimensions and instructed workshops for users. * Updated intranet website for SETA's Dimensions team including web pages update , CGI scripts for retrieving Dimensions database information, statistical report ing, and baseline and release of website components. * Developed and supported Perl scripts written to gather database information su pplied by the DB2 and Oracle database groups to be loaded into Dimensions to pro vide drop-down menus of database table data. * Developed automation scripts for daily critical assignments and involved in da ily Dimensions support as well as maintained Dimensions User Support Metrics. 4/2001 - 11/2003 CVS Senior Configuration Management Analyst Supported Web Architecture and Configuration Management Architecture for Web Dev elopment Organization. * Proficiently configured and assisted WebLogic clustered, WebLogic non- cluster ed, BroadVision, iPlanet, and Dimensions in all environments. * Designed flexible web architecture involving streamlining company's website th rough WebLogic and BroadVision to provide high availability solution.* Created complete flexible web architecture manual and provided training to fac ilitate the migration of the entire architecture from one data center to another . * Led efforts toward the successful development and execution of nightly batch i nstallation process for static web content. * Managed Dimensions software, hardware, scripting, and e-mail capabilities to d esign and implement streamlined application build process. 2/2001 - 4/2001 Alliance Data Systems System Analyst Supported TNG Unicenter Application. * Installed and improved scripts to support upgrade from TNG UNIX Agent and Work load Agent 2.1 to 2.2. * Supported System Administrators in handling multiple system problems and creat ed new servers to be loaded with TNG Unicenter. * Modified Perl scripts to transfer data into TNG Automated Help Desk System dat abase to resolve concerns and provided help desk assistance. 1/2001 - 2/2001 Robert Half International Inc, Sub-contracted to Alliance Da ta Systems Consultant Evaluated and reviewed in-house Perl scripts to monitor UNIX servers at Alliance Data Systems. * Created project outline to transfer Perl script monitoring functionality into TNG Unicenter. 11/1999 - 12/2000 Stonebridge Technologies, Sub-contracted to Advanced Parad igm Consultant Supported HP OpenView presentations and demonstrations as well as accomplished i nstallations and configurations of BroadVision One-To-One Enterprise and Commerc e V4.1, CyberSource, and AVP Taxware V3.1. * Reviewed existing BroadVision environment on Sun Systems and organized process es and documentation to duplicate production environment. * Installed enhancements and performed performance testing and tuning of BroadVi sion. * Utilized UNIX scripting and Perl in writing monitoring scripts and other scrip ts for management of BroadVision environment. EDUCATION Oklahoma State University Bachelor's Degree in Computer Science, May 1996