tlg assessment spotlight - cpp
TRANSCRIPT
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TLG Assessment Spotlight:
Student Health and Counseling Services
Carla Jackson, MPH
Lideth Ortega-Villalobos, Ph.D.
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Background
• Goal – Examine similar Learning Outcomes across various departmental services.
• Existing data collection tools
SHS Learning Outcomes study from 2009
CAPS outcome surveys (2007, 2009, 2010)
CCMH Demographics
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Divisional Learning Outcome
Self-determination
Understand the importance of and develop an empowered sense of self and commitment to personal responsibility, integrity and wellness.
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Department Learning Outcomes• Students who utilize Student Health and
Counseling Services (SHCS) will identify concerns to health and wellness.
• Students who utilize SHCS will recognize strategies to enhance their health and wellness.
• Students who utilize SHCS will apply knowledge to enhance their health and personal lives including their academic functioning.
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Survey Design
Health and Wellness
• One Likert scale item and one open-ended item to correspond with each of the 3 LOs
• Survey wording varied depending on the service, but remained consistent with each LO
• Demographics
Gender
Race/Ethnicity
Class Standing
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Survey Design
Counseling Services
• Five Likert-type items and one open-ended item to correspond with each of the 3 LOs
• Survey wording varied depending on the service, but remained consistent with each LO
• Demographics
Gender
Race/Ethnicity
Class Standing
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Methods
• IRB approval
• CampusLabs utilized to collect data
• After being seen by a provider, students were invited to complete the survey
Counseling used iPods and paper surveys
Health Services used paper surveys
Wellness Center used iPods
• Incentive was drawing for $50 Bronco Bucks
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Participants
• Total Sample N= 144SHS n=103, Wellness n=12, Counseling n=29
• DemographicsMan= 49% (n=70), Woman= 51% (n=72)
• Race/Ethnicity 6% African-American / Black<1% American Indian or Alaskan Native13% Asian American / Asian27% Caucasian / White39% Hispanic / Latino/a2% Native Hawaiian or Pacific Islander10% Multi - racial2% Self - identify (Middle Eastern, Armenian, American)
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Participants
Class Standing
9% Freshman /First – year (n=13)
15% Sophomore (n=21)
19% Junior (n=27)
49% Senior (n=70)
5% Graduate (n=7)
3% Transfer (n=4)
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Student Health Resultsn=103
• 87% Agreed or Strongly Agreed that visiting SH helped them identify their health concerns
90 respondents listed their concern(s)
• 82% Agreed or Strongly Agreed that they learned strategies to improve health
79 respondents listed those strategies
• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.
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Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at Student Health has impacted your wellness and your life as a student:
91 respondents
Wellness – 48
Life as a student (academics) – 21
Satisfaction with service – 20
Other (finances and convenience) - 18
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Qualitative Results Learning Outcomes• Students will identify concerns related to health and
wellness.
“What do I do about my swollen toe?” (4 toe-related responses)
“Spider bite and possible fangs left behind”
“Pink eye, general diet questions”
• Students will recognize strategies to enhance their health and wellness.
“Get checked quicker! Don’t let it escalate.”
“Get regular rest, drink lots of fluids”
“Breathing techniques, use of medication”
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Qualitative Results Learning OutcomesStudents will apply knowledge to enhance their health, personal lives and academic functioning.
• “Revolutionized my life!! The medications have made daily life more productive and easier – losing weight, better self-esteem and feel healthier w/more energy.”
• “It tied my understanding of microbiology and crossed the bridge of understanding why I was in pain.”
• “I can focus on my work now that I know what ails me.”
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Wellness Center Resultsn=12
• 100% Agreed or Strongly Agreed that visiting the Wellness Center helped them identify their health concerns
11 respondents listed their concern(s)
• 100% Agreed or Strongly Agreed that they learned strategies to improve health
12 respondents listed those strategies
• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.
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Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at the Wellness Center has impacted your wellness and your life as a student:
12 respondents
Wellness – 8
Life as a student (academics) – 5
Satisfaction with service – 2
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Qualitative Results Learning Outcomes• Students will identify concerns related to health
and wellness.
“IBS”
“weight gain in a healthy way”
• Students will recognize strategies to enhance their health and wellness.
“include whole grains, veggies, fruits and cut out red meat”
“weight training and cardio”
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Qualitative Results Learning Outcomes• Students will apply knowledge to enhance their
health, personal lives and academic functioning.
“guiding me towards a healthier diet to acquire all the nutrients and proteins required in order to be sharper in school and other activities”
“I won’t miss class as frequently due to stomach aches.”
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Counseling Services Resultsn=29
• Students surveyed completed at least 4 sessions
• Also asked if student’s participation in counseling helped improve functioning in these areas:
Self-Confidence
Problem Solving
Reducing Stress
Managing my mood
Concentration
Time management
Test Anxiety
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Counseling Services Resultsn=29
• 100% Agreed or Strongly Agreed that participating in counseling has helped them identify and address their concerns
29 respondents listed their concern(s):
8 listed emotional/psychological concerns 2 identified academic concerns 19 identified a combination of concerns
• 96% Agreed or Strongly Agreed that they learned strategies to improve their emotional health
26 respondents listed those strategies
• 55% Agreed or Strongly Agreed that addressing their emotional concerns in counseling has helped improve their academic performance.
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Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how participating in counseling has impacted your wellness and your life as a student:
29 respondents
Wellness and Mental Health – 15
Combination Wellness and Life as a student (academics) – 14
*4 responses included satisfaction themes
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Counseling Services Resultsn=29
Counseling helped improve student functioning in the following areas:
• Self-Confidence= 55%
• Problem Solving=34%
• Reducing Stress= 90%
• Managing my mood= 90%
• Concentration= 24%
• Time management= 28%
• Test Anxiety=10%
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Qualitative Results Learning OutcomesStudents will identify concerns related to health and wellness.
• “Relationship break-up, low self-esteem, depression” (Emotional/Psychological)
• “School stresses” (Academic)
• “Job, school and keeping my relationships stable” (Combination)
• “Finding a meaning or career path, stress, motivation” (Combination)
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Qualitative Results Learning Outcomes• Students will recognize strategies to enhance their
health and wellness.
“Deal with my moods, feelings. Fight negative thoughts, focus on my needs”
• Students will apply knowledge to enhance their health, personal lives and academic functioning.
“It has allowed me to figure out who I am and what I want to be. Helped me with resources to keep me functioning in life”
“It has helped me prioritize my life be it studies or everyday life, I manage stress much better and leave things I can’t control behind”
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SHCS Departmental Results
• 92% of students agreed or strongly agreed that their visit helped them identify concerns.
• 86% of students agreed or strongly agreed that they learned strategies to improve their health.
• 78% of students agreed or strongly agreed that addressing their concerns would help improve academic performance.