tmc volunteer coordinators training andrew sears executive director [email protected]...
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TMC Volunteer Coordinators Training
Andrew Sears
Executive Director
www.techmission.org
617-282-9798 x101
About TechMission
TechMission is a Christian nonprofit social service organization.
Our Values are Jesus, Justice and Technology.
Our Mission is to support Christian organizations as they use technology to transform vulnerable communities.
TechMission Programs
TechMission, Inc.
TechMissionAC4
Membership
TechMission Corps
(At-risk Youth)
Safe Families (Online Safety)
TechMission Boston TechMission LA TechMission NYC TechMission Denver TechMission Chicago
(26 TMC Sites)
ChristianVolunteering.org
UrbanMinistry.org
ChristianVolunteering.org: Online Volunteer Matching
Goal: to place thousands of volunteers in thousands of ministries serving low-income communities
– Website similar to job matching sites like Monster.com, but matching volunteers to volunteer opportunities
Currently:– 1759 volunteer opportunities– 1054 organizations– Over 800 volunteer placements since Sept. 2006
Christian Volunteering: Serving Inside Church vs. Outside Community
Source: Corporation for National and Community Service
Value of Faith-BasedVolunteers = $51.8 billion
Learning from a Secular Model: VolunteerMatch
VolunteerMatch.org last year had– 441,057 volunteer placements– 38,000 volunteer opportunity postings– 44,521 registered organizations– 902,923 registered users– 4.7 million website visitors– 79 million page views– Provided volunteer whose time value over $294 million– For every $1 spent returned $94 in value of volunteer time
Review VolunteerMatch’s Annual Report at:– http://www.volunteermatch.org/about/annual_report_06.pdf
The Need for ChristianVolunteering.org
Only 2% of VolunteerMatch’s volunteer placements are for faith-based opportunities– Although faith-based volunteers make up 34.4% of the
volunteer pool
The needs of Christian social service organizations are not being met by existing sites like volunteer match– National Christian nonprofits have told TechMission that
they want a Christian partner that will meet their unique needs
UrbanMinistry.org: Connecting Communities for Social Justice
Goal: to provide “Web 2.0” services like Wikipedia, MySpace, Facebook, YouTube and iTunes related to Christians and Social Justice
Online Community and Training Materials with:– 1981 urban ministry sermons, videos, workshops,
document templates, courses, presentations, webcasts and articles
– 6902 Registered Users– 1820 Organizations– 1753 Volunteer Opportunities
Partners: CCDA, AGRM, YouthPartnersNet, Kingdomworks, UrbNet
TechMission Partners
ChristianVolunteering.org Partners– Salvation Army, World Vision, Association of Gospel
Rescue Missions, Christian Community Development Association, Urban Youth Workers Institute, YouthPartnersNet (formerly Compassion USA), Here’s Life Inner City (Campus Crusade)
UrbanMinistry.org Partners– World Vision, Association of Gospel Rescue Missions,
Christian Community Development Association, YouthPartnersNet (formerly Compassion USA), Kingdomworks
Stages of TMC Members and Staff Development
Level 1: Enthusiastic Beginners (high commitment, low competence)– People with high levels of commitment to the task but low levels of
competence because they have never done this particular task before. Level 2: Disillusioned Learners (low commitment, some competence)
– People with some experience and competence but reduced levels of commitment and enthusiasm due to some failure during the learning process or realization that the task is harder than they thought.
Level 3: Capable but Cautious Performers (moderate commitment and competence)
– People with moderate to high levels of competence but may have lost some of their enthusiasm or confidence or are cautious in performing the task on their own.
Level 4: Peak Performers/Self-Reliant Achievers (high commitment, high competence)
– People who are highly competent and highly committed to perform a particular task.
Leadership Styles
Directing: high direction, low support– Leaders provide specific directions about roals and goals and
closely track performance in order to provide frequent feedback on results
Coaching: high direction, high support– Leaders explain why, solicit suggestions, praise progres that is
approximately right, but continue to direct task accomplishment Supporting: high support, low direction
– Leaders facilitate interaction with others, listen to people, draw them out, encourage and support them, but provide little direciton.
Delegating: low support, low direction– Leaders empower their people to act independently with
appropriate resources to get the job done
Situational Leadership Model:How You Lead Depends on the Situation
Enthusiastic Beginners
Directing TechMission
Initially/Site
Disillusioned Learners Coaching Site
Capable but Cautious Performers
Supporting Site
Peak Performers/Self-Reliant Achievers
Delegating TechMission
Later/Site Later
Development Level Leadership Style Situation
Online Services Team Members
Andrew Moyra Christine T Christine E
TM Content Editors (Evan) TM Volunteer Coordinators (Miki) CCDA Volunteer Coordinator HLIC Volunteer Coordinator Youth Partners Volunteer Coordinator
Online Services:TechMissionInternal Team
TMC Volunteer Coord: AmeriCorps Team
TMC Volunteer Coordinator Team Meetings
Occur by Web conference call every two weeks (through Dec)– http://connect.acrobat.com/techmission– Call in number: 218-486-2205, pin 9051184
We will purchase web cameras for each site to use in conference call
Have assignments and action items completed and open on your computer to share and discuss in the meeting
TechMission Corps
TechMission/AC4Membership
ChristianVolunteering.orgUrbanMinistry.orgSafeFamilies.org
Sites WeSupport
ProgramsOutcome Goals
Over $4 million in resources provided to sites and participants
TechMission’s Strategic Plan(what we are heldaccountable for)
Measuring Outcomes
Total Site Traffic New Organizational Accounts New User Accounts Volunteers Opportunities Posted Volunteers Matched Partnerships Developed Number of Content Items Posted
Sample Outcomes (Annual)
Total Site Traffic: 20,000 visitors New Organizational Accounts: 300 New User Accounts: 1,000 Volunteer Opportunities Posted: 300 Volunteers Matched: 250 Partnerships Developed: 5 major, 20 minor Number of Content Items Posted: 30 talks, 10
videos and 10 documents
Meeting Outcomes
Goal: develop outcome goals that are realistic but will stretch you AmeriCorps holds TechMission accountable for our outcomes
– Sites that produce the best outcomes may be considered for additional AmeriCorps members in future years
– Sites that don’t meet important outcomes may not be able to continue in the program
Need to come to an agreement on outcome goals by the end of September between you, your supervisor/organization and TechMission
– Outcomes are the responsibility of you, your supervisor and your organization– Tracking and Meeting and outcomes will help your organization get funding in
the future from other funders
Tracking Outcomes
Most volunteers should go through your subsite.ChristianVolunteering.org for outcomes to be properly tracked.
– Online system will track the above volunteer outcomes
Will allow exceptions when CV.org is not realistic for manual tracking of volunteers using Excel
– Track # volunteers and volunteer hours– Have each volunteer report their total volunteer hours and
use that for documentation
Faith Guidelines
iVolunteering.org and UrbanResource.net are our faith-free brands
– Tag faith free materials with UrbanResource.net tag
Volunteers whose primary function is faith-related activity (like evangelism) cannot be counted toward outcomes
– Cannot count time coordinating them as AmeriCorps time AmeriCorps members must average 34 hours per week of
AmeriCorps time– The remaining 6 hours or any time over 40 can be used for faith
activities, capacity building or whatever you want Time spent on any faith content on UrbanMinistry.org must be
during non-AmeriCorps hours
Workplan
Will be high direction and low-to-moderate support from TechMission– TechMission will provide high support on tech
aspects– First tier of support should be TMC members
based at TechMission
Should be collaborative effort of TMC member, supervisor and TechMission
TechMission Board
Major Bill Hurula (President, Salvation Army) Marcus Thorne (Lawndale) Rudy Carrasco (Harambee) Jonathan and Melinda Carter (Circle Urban) Rob Robinson (Servant Leaders) Ron McConico (Twin Cities Union Gospel
Mission) Catherine Wright (Legal Counsel)
History of TechMission
2000– AC4 Program started in 2000 with founding organizations largely out of
CCDA with about 50 members 2002
– TechMission incorporated as nonprofit organization– AC4 Funded through HHS Compassion Capital Grant
2003– Started TechMission Boston Program with Department of Education Grant– First AC4 national conference co-sponsored by CCDA
2004– TechMission Boston becomes TechMission Corps program through
AmeriCorps grant and expands to LA 2005
– Started TechMission Safe Families program with Department of Justice grant
Organizational Growth
Year Budget Staff at HQ** Staff at Sites**
2002* $136,354 4 0
2003 $306,438 7 1
2004 $597,881 8 7
2005 $840,245 12 20
2006 $1,015,524 16 20
2007*** $1,146,184 18 40Notes: * TechMission operated within Bruce Wall Ministries from 2000 until July 2002 ** Staff numbers are for full-time equivalent staff and include AmeriCorps/VISTA staff *** Indicates estimate