tmsa - sanjay mittal, epic.pdf

8/14/2019 TMSA - Sanjay Mittal, Epic.pdf

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TMSATMSA Meaningful GapMeaningful Gap

Analysis and a StructuredAnalysis and a StructuredApproach towards RoadApproach towards Road

MapMap RealisationRealisation

byby

Capt. Sanjay MittalCapt. Sanjay MittalRisk, Safety & Security Manager / DPARisk, Safety & Security Manager / DPA

Epic Ship ManagementEpic Ship Management


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SMSM--19 Sep 200719 Sep 2007 22

Towards Business ExcellenceTowards Business Excellence

TTANKERANKER

MMANAGERSANAGERS

SSILENTILENTAAVERSIONVERSION

TTIMEBOUNDIMEBOUND

MMETHODICALETHODICAL

SSTRUCTUREDTRUCTURED

AAPPROACHPPROACH

ToFrom


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SMSM--19 Sep 200719 Sep 2007 33

AgendaAgenda

TMSATMSAA Tool for Developing aA Tool for Developing a

Dynamic Business ModelDynamic Business Model

The Case for TMSA ProcessThe Case for TMSA Process--

ManagementManagement Conducting a Gap AnalysisConducting a Gap Analysis

Resource AllocationResource Allocation

Strategy for Road MapStrategy for Road Map


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SMSM--19 Sep 200719 Sep 2007 44

Reactive ApproachReactive Approach

Shipping is a compliance driven industry. TheShipping is a compliance driven industry. Thehigher the risk, the bigger the basket of rules andhigher the risk, the bigger the basket of rules andregulations. Each time there is a major accident,regulations. Each time there is a major accident,the basket enlarges further. This has resulted inthe basket enlarges further. This has resulted inan industry widean industry wide reactivereactive approach to shipapproach to shipmanagement.management.

I

N

C

I

D

EN

T

S

REGULATIONS

COMPLIANCE REGIME


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SMSM--19 Sep 200719 Sep 2007 55

Proactive ApproachProactive Approach

TMSATMSAis a beaconis a beacon industryindustry

expectationsexpectations areare clearlyclearly laid out.laid out. It encourages operators to moveIt encourages operators to move

beyondbeyond thethe minimumminimum compliancecompliance

business philosophy.business philosophy. TMSA is aTMSA is a propro--activeactive approachapproach

towardstowards mitigationmitigation ofofoperationaloperational

risksrisks to acceptable levels in high riskto acceptable levels in high riskactivities like tanker operations.activities like tanker operations.


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SMSM--19 Sep 200719 Sep 2007 66

Flexible & ComprehensiveFlexible & Comprehensive

TMSA allows the user theTMSA allows the user the flexibilityflexibility toto

design a dynamicdesign a dynamic businessbusiness processprocessmodelmodel based on the companybased on the companys cores corevalues, customervalues, customers quality expectationss quality expectationsand projected safety and environmentaland projected safety and environmentalobjectives.objectives.

UnifiesUnifies the concepts of ISO 9001, 14001the concepts of ISO 9001, 14001and 18001 andand 18001 and givesgives best practicebest practice

guidanceguidance to facilitateto facilitate better riskbetter riskmanagementmanagement of key ship operationof key ship operationactivities.activities.


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SMSM--19 Sep 200719 Sep 2007 77

OpportunityOpportunity

Provides a unique opportunityProvides a unique opportunity to projectto project

the Managementthe Managements approach towardss approach towardstargeting safety and environmentaltargeting safety and environmental

excellenceexcellence to business partnersto business partners..

ItIt offsetsoffsets some of the lagging indicatorssome of the lagging indicatorsto give a more wholesome picture.to give a more wholesome picture.

Oil companies are increasingly usingOil companies are increasingly using

TMSA scores for determining operatorTMSA scores for determining operatorratings.ratings.


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SMSM--19 Sep 200719 Sep 2007 88

LeadingLeading

v/sv/s

LaggingLagging

TMSA Leading IndicatorsTMSA Leading Indicators

Management LeadershipManagement Leadership

and Accountabilityand Accountability Recruitment ManagementRecruitment Management

of Sea Going Personnelof Sea Going Personnel

Recruitment ManagementRecruitment Managementof Shore Based Personnel.of Shore Based Personnel.

Reliability and MaintenanceReliability and Maintenance Navigational SafetyNavigational Safety

Cargo, Ballast & MooringCargo, Ballast & MooringOpsOps

Management of ChangeManagement of Change

Incident InvestigationIncident Investigation Safety ManagementSafety Management

Environment ManagementEnvironment Management

Emergency PreparednessEmergency Preparedness

Measurement and AnalysisMeasurement and Analysis

Lagging IndicatorsLagging Indicators

Inspection ResultsInspection Results

Incident HistoryIncident History

Terminal ReportsTerminal Reports

Port StatePort StateDetentionsDetentions


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SMSM--19 Sep 200719 Sep 2007 99

An Onerous TaskAn Onerous Task

There areThere are 250 Key Performance Indicators250 Key Performance Indicators inin

the TMSA guidelines.the TMSA guidelines. Against each KPI, one or moreAgainst each KPI, one or morebest practicebest practice

guidanceguidanceis given.is given.

In order to measure whether or not one conformsIn order to measure whether or not one conforms

with given guidance, a series of objectivewith given guidance, a series of objectiveevidences are required. Some of these involveevidences are required. Some of these involvecollation, analysis and benchmarking of vastcollation, analysis and benchmarking of vastamounts of data.amounts of data.

It is an onerous task and the entire exercise fromIt is an onerous task and the entire exercise fromevaluation to planning to monitoringevaluation to planning to monitoring thereforethereforerequires careful management.requires careful management.


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SMSM--19 Sep 200719 Sep 2007 1010

The CycleThe Cycle

REVIEW TMSA

STATUS

CARRY OUT A GAP

ANALYSIS

REVIEW ROADMAPPROGRESS AND

FINE TUNE GOALS

PREPARE A TIME

BASED ROADMAP

IDENTIFY

RESOURCE

REQUIREMENTS

PROJECT NEW

STRATEGY TO

SENIOR MGMNT


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SMSM--19 Sep 200719 Sep 2007 1111

The TMSA TeamThe TMSA Team

Right Resources from Within theRight Resources from Within the

Management.Management. Knowledge of SMS.Knowledge of SMS.

Knowledge of TMSA Best PracticeKnowledge of TMSA Best PracticeGuidance.Guidance.

Objective Approach.Objective Approach. Understanding of Business Concepts andUnderstanding of Business Concepts and

Core Values.Core Values.

TMSA is a dynamic process. TheTMSA is a dynamic process. Theassessment should preferably not beassessment should preferably not beoutsourced.outsourced.


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SMSM--19 Sep 200719 Sep 2007 1212

Initial AnalysisInitial Analysis

Understand requirements. [BestUnderstand requirements. [Best

practice guidance is oftenpractice guidance is oftenmisinterpreted].misinterpreted].

Collate tangible evidence ofCollate tangible evidence ofconformance with each KPI.conformance with each KPI.

Tabulate data with objectiveTabulate data with objective

evidences.evidences.


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SMSM--19 Sep 200719 Sep 2007 1313


RemarksObjective Evidence(s)Y/NBest Practice GuidanceKPIStage

Element 1A - MANAGEMENT, LEADERSHIP AND ACCOUNTABILITYAIM - Through strong leaderships, management promotes the concepts of safety and environmental

excellence at all levels in an organization.

2.1 The concepts ofsafety andenvironmentalexcellence arefully understoodand supportedby ship-basedand shore-basedmanagementteams.

The companyestablishescommunication links toencourage information

sharing. Best practicesare promoted acrossthe fleet. The companyrecords lesson learnedand then delivers thisinformation to theentire fleet. Whenrequired, managerstrack therecommendations toensure that all

necessary changeshave been made.

LPG/CTEMSAincidentsharedacross thefleet andadequatelyfollowed upon gastankers

Wide promulgationof experience feedback throughSafety Bulletins

dealing with issuesrelating tooperational safetyand Protection ofEnvironment.

Allrecommendationsclosed out withinplannedtimeframes.

Y


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SMSM--19 Sep 200719 Sep 2007 14146B6A5A4C4B4A3B3A2A1B1A

YYYYYYYYYYYQues 1

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SMSM--19 Sep 200719 Sep 2007 1515

The GoalsThe Goals

Balance between business objectives and

industry expectations determines the next set ofachievable goals. The goals may be different fordifferent management activities.

BESTPRACTICEGUIDANCE RESOURCES

+

COMMERCIALOBJECTIVES


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SMSM--19 Sep 200719 Sep 2007 1616

Gap AnalysisGap Analysis

In order to develop a time bound strategyIn order to develop a time bound strategy(road map), it is important to assess the(road map), it is important to assess the

gaps between the present status andgaps between the present status andtargeted goals.targeted goals.

The senior management should be activelyThe senior management should be actively

involved in determining the targeted levelsinvolved in determining the targeted levelsfor each element depending upon foreseenfor each element depending upon foreseenbusiness needs.business needs.

A proper anticipation of the resourceA proper anticipation of the resourcerequirements assists greatly in filling theserequirements assists greatly in filling thesegaps.gaps.


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SMSM--19 Sep 200719 Sep 2007 1717

Resource IdentificationResource Identification

Training

Personnel

Monito

ry

Hard

ware

Softw

are

Oth

ers


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SMSM--19 Sep 200719 Sep 2007 1818

The Road MapThe Road Map-- FundamentalsFundamentals

The framework for achieving theseThe framework for achieving these

objectives depends on (1) resourceobjectives depends on (1) resource

availability and (2) a realisticavailability and (2) a realistic

estimation of the time required forestimation of the time required for

implementing the identified processes.implementing the identified processes.AA cost versus benefitcost versus benefit assessment isassessment is

essential for setting achievableessential for setting achievable

targets. The biggest stumbling blocktargets. The biggest stumbling blockin getting to the next level isin getting to the next level isVitaminVitamin

MM..


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SMSM--19 Sep 200719 Sep 2007 1919

The Road MapThe Road Map-- FundamentalsFundamentals

EvenEven--though, various Major Oilthough, various Major OilCompanies use different software toCompanies use different software to

determine overalldetermine overall weightedweightedaverages, the TMSA tool should beaverages, the TMSA tool should beused with a focus on qualityused with a focus on quality

improvement rather than as aimprovement rather than as anumbers gamenumbers game..

The top management should be inThe top management should be in

sync with the projected improvementssync with the projected improvementsin letter and spirit so that appropriatein letter and spirit so that appropriateresources can be allocated.resources can be allocated.


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SMSM--19 Sep 200719 Sep 2007 20206B6A5A4C4B4A3B3A2A1B1A

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Road MapRoad Map


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SMSM--19 Sep 200719 Sep 2007 2121

The Road Map StrategyThe Road Map Strategy

Identify system weaknesses and fine tuneIdentify system weaknesses and fine tunepolicies and procedures.policies and procedures.

Treat each targeted goal as a ladder and plan aTreat each targeted goal as a ladder and plan astepstep--byby--step approach where possible.step approach where possible.

Set tangible targets at each step.Set tangible targets at each step.

Set a time line for each step.Set a time line for each step. Determine the right personnel responsible forDetermine the right personnel responsible for

implementing the individual goals.implementing the individual goals.

Review strategy at preReview strategy at pre--determined intervals anddetermined intervals and

make corrections where required.make corrections where required. Monitor progress carefully.Monitor progress carefully.


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SMSM--19 Sep 200719 Sep 2007 22221 Nov. 2008SHEQ ManagerNavigational audit checklists to be revised.

1 Nov. 2008Fleet PersonnelManager

Selection criteria to beamended to include

ECDIS course.

1 Feb. 2008Fleet TrainingManager

Familiarisation andrefresher training fornavigating officers.

TRAININGThere is no systemto train navigationofficers in the use ofelectronic chartsystem.

1 Apr. 2008Fleet TrainingManager

Navigational audits to becompleted for thesetankers after a month

of usage.

1 Feb. 2008SHEQ ManagerDetermine/contract cost

effective and reliableservice provider forauto updates

SOFTWARE

There is no systemto ensure thatelectronic charts arekept fully corrected

1 Mar.2008Fleet Manager Installation and

testing of typeapproved ECDISequipment on twotankers as a trial.

Supply of ENCs forapplicable regions.

HARDWARE

Electronic charts arenot provided oncompany vessels.

Electronic charts

are in use aboardcompany vessels.

3.1

CompletedPlannedCompletion

PersonResponsible

Road MapGapKPIStage

5A - NAVIGATION SAFETY REVIEW DATE 19 SEP. 2007

The Road MapThe Road Map -- ExampleExample


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SMSM--19 Sep 200719 Sep 2007 2323

Know the ExpectationsKnow the Expectations

Each Office Audit by Major Oil CompanyEach Office Audit by Major Oil Company

does not have to be a shot in the dark.does not have to be a shot in the dark. Know their specific requirements. MostKnow their specific requirements. Most

companies are happy to share their auditcompanies are happy to share their audit

agendas.agendas. Benchmark own safety and environmentalBenchmark own safety and environmental

performance against industry leaders andperformance against industry leaders and

identify areas that need more attention oridentify areas that need more attention orgreater resource allocation.greater resource allocation.


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SMSM--19 Sep 200719 Sep 2007 2424

Best Practice GuidanceBest Practice Guidance

It should be remembered that these areIt should be remembered that these are

guidelinesguidelines based on commonlybased on commonlyperceivedperceivedgood management practicesgood management practices..These may not necessarily be theThese may not necessarily be thebestbestdepending on the individual companydepending on the individual companyss

needs and limitations. Some are thereforeneeds and limitations. Some are thereforesubject to individual interpretations.subject to individual interpretations.

The easiest approach is to be guided byThe easiest approach is to be guided by

what objective evidences the major oilwhat objective evidences the major oilcompanies wish to see for differentcompanies wish to see for differentstages of individual elements.stages of individual elements.


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SMSM--19 Sep 200719 Sep 2007 2525

Know the RequirementsKnow the Requirements

Process VerificationAudited ProcessBest Practice GuidanceKPIStage

8A INCIDENT INVESTIGATION AND ANALYSISComprehensive procedures are prepared and maintained for incident management.

2.1 The fleetoperator hasproceduresthat compelpromptinvestigation ofall incidents oraccidents,including high-potential nearmisses.

Investigation reportsinclude a proposedtimescale for closingout of correctiveactions. Shoremanagement shouldreview this timescaleuntil all issues areresolved. Thecompany has accessto publications thatassist with conductingan incidentinvestigation.

Review risk procedureto ensure:Incidents are promptlyinvestigated.Include investigationsfor accidents, incidents

and high potential nearmisses.Investigation reportsinclude a timescale toclose out correctiveactions.

Management reviewsthe corrective actions areclosed out within thespecified timescale.The company hasaccess to pubcations thatassist with conducting an

incident investigation.

Does thecompanyhave an

Accident /incidentinvestigationprocedure.


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SMSM--19 Sep 200719 Sep 2007 2626

Role of SoftwareRole of Software

Variety of TMSA software modules areVariety of TMSA software modules are

available in the market for dataavailable in the market for data--entry andentry andanalysis.analysis.

Some of these are more versatile thanSome of these are more versatile thanothers and can be a useful aid forothers and can be a useful aid forreviewing the KPI status.reviewing the KPI status.

However, the TMSA guidance is prettyHowever, the TMSA guidance is prettystraight forward and as seen in thestraight forward and as seen in the

preceding slides, simple tabulations canpreceding slides, simple tabulations canbe equally effective.be equally effective.


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SMSM--19 Sep 200719 Sep 2007 2727

Last WordLast Word

The difference betweenThe difference between completingcompleting a taska task

andand accomplishingaccomplishing it determinesit determineswhether your TMSA experience iswhether your TMSA experience is

or

Thank you for listening and good luckwith your assessments.

tmsa - sanjay mittal, epic.pdf

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