to : all prc officers and employees central and regional … 2020-06.pdf · 2020. 9. 30. · b....

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MEMORANDUM CIRCULAR NO. 2020- 06

Series of 2020

September 30, 2020

TO : ALL PRC OFFICERS AND EMPLOYEES

Central and Regional Offices

SUBJECT : GUIDELINES ON THE GRANT OF THE PERFORMANCE-

BASED BONUS (PBB) FOR FISCAL YEAR 2020 INCLUDING

THE PROCESS AND CRITERIA ON RANKING OF DELIVERY

UNITS

Pursuant to Memorandum Circular No. 2020-1 dated June 02, 2020 or the Guidelines on

the Grant of the Performance-Based Bonus for Fiscal Year (FY) 2020 under Executive

Order (EO) No. 80 s. 2012, and EO No. 201 s. 2016 issued by AO 25 Inter-Agency Task

Force (IATF), the following are the guidelines in granting the PBB to all PRC officials and

employees for FY 2020.

1. OBJECTIVE

The herein guidelines are hereby issued to prescribe the criteria and conditions for

the grant of PBB for FY 2020.

2. COVERAGE

2.1. For purposes of this Memorandum Circular, the Commission shall have

twenty-three (23) delivery units (DUs) under the approved organizational

structure.

OFFICE OF THE CHAIRMAN (Office of the Chairman, Office of the

Commissioner I, Office of the Commissioner II, Office of the Assistant

Commissioner, PRB Secretariat, Internal Audit Division, Commission

Secretariat, Legal Appeals Unit, PRB Screening Unit, Public Information

and Media Relations Unit)

PLANNING MANAGEMENT AND FINANCIAL SERVICE (Office of the

Director, Planning Division, Monitoring and Evaluation Division, Research

and Statistics Division, Budget and Management Division, Accounting

Division)

ADMINISTRATIVE SERVICE (Office of the Director, Cash Division,

General Services Division, Human Resource Development Division,

Procurement and Supply Division, Archives and Records Division)

INFORMATION AND COMMUNICATION TECHNOLOGY SERVICE

(Office of the Director, System Development and Maintenance Division,

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Database Management System Division, Network Infrastructure and

Information Security Division)

INTERNATIONAL AFFAIRS OFFICE (Office of the Director, International

Commitments Negotiation Division, International Development Division,

Qualifications Recognition Division)

LEGAL SERVICE (Office of the Director, Hearing and Investigation

Division, Legal Research and Opinion Division, Special Prosecution

Division)

LICENSURE OFFICE (Office of the Director, Licensure Division, Rating

Division, Test Development Division)

REGULATION OFFICE (Office of the Director, Accreditation and

Compliance Division, Continuing Professional Development Division,

Professional Registry Division)

REGIONAL OFFICES National Capital Region (NCR), CAR (Baguio)

Region I (Rosales, Pangasinan), Region II (Tuguegarao), Region III (San

Fernando, Pampanga), Region IV-A (Lucena), Region V (Legazpi), Region

VI (Iloilo), Region VII (Cebu), Region VIII (Tacloban), Region IX

(Pagadian), Region X (CDO), Region XI (Davao City), Region XII (General

Santos City), Region XIII (Butuan)

2.2 All officials and employees of delivery units holding regular plantilla positions.

3. ELIGIBILITY REQUIREMENTS FOR THE GRANT OF PBB

The following are the PBB eligibility requirements:

3.1. Good Governance Conditions (GGCs)

Satisfy 100% of the GGCs for FY 2020 set by AO25.

a. Maintain/Update the Agency Transparency Seal (TS) pursuant to Section

106 of the general provisions of the FY 2020 General Appropriations Act

(GAA), and should contain the following:

a.1. Agency’s mandate and functions, names of its officials with their

position and designation, and contact information;

a.2. Annual Financial Reports;

a.3. DBM Approved budget and corresponding targets for FY 2020;

a.4. Major Projects and Programs, and Status of Implementation for FY

2020;

a.5. FY 2020 Annual Procurement Plan (FY 2020 APP non-CSE),

Indicative FY 2021 APP non-CSE, and FY 2021 APP for Common-

Supplies and Equipment (FY 2021 APP CSE);

a.6. Quality Management System (QMS) Certification to ISO 9001:2015

issued by any of the certification bodies accredited by the

International Accreditation Forum members or similar standards

relating to Total Quality Management;

a.7. System of Agency Ranking Delivery Units for FY 2020 PBB;

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a.8. The Agency Review and Compliance Procedure of Statements and

Financial Disclosures; and

a.9. Updated People’s Freedom to Information (FOI) Manual signed by

head of agency; Agency Information Inventory; 2020 FOI Registry;

2020 FOI Summary Report.

(See Annex 2: Guideline on Transparency Seal)

b. Update the PhilGEPS posting of all invitations to bids and awarded

contracts pursuant to the Government Procurement Reform Act (RA No.

9184) for transactions above Php 1 million from January 1 to December

31, 2020, including Early Procurement of FY 2021 Non-Common Use

Supplies and Equipment (Non-CSE) items on or before January 29, 2021.

(See Annex 6: Guideline on PhilGEPS Posting)

c. Set-up Most Current and Updated Citizen’s or Service Charter, reflecting

the agency’s improved and streamlined/re-engineered system and

procedures for all government services to citizens, businesses, and

government agencies, pursuant to Section 6 of RA No. 11032 and the

President’s directive to reduce processing time of all public transactions

with government and ensure accessible and convenient delivery of

services to the public.

Departments/agencies shall submit their respective Certificates of

Compliance (CoC) to the Anti-Red Tape Authority (ARTA) and copy

furnish the AO25 Secretariat on or before December 04, 2020. The CoC

based on the format prescribed by the ARTA as stated under the ARTA

Memorandum Circular No. 2019-002 series of 2019, shall be the basis of

validation by the ARTA starting January 2021.

(See MCs No. 2019-002 and No. 2019-002-A: Guidelines on the

Implementation of the Citizen’s Charter in compliance with RA 11032 for

full details for requirements)

3.2. Performance Targets

Achieve each of the Physical Targets, Support to Operations (STO), and

General Administration and Support Services (GASS) requirements for FY

2020.

a. Streamlining and Process Improvement (SPI) of the agency’s Critical

Services covering Government-to-Citizens (G2C), Government-to-

Business (G2B), and Government-to-Government (G2G) transactions as

cited in the agency’s Citizen’s/Service Charter.

a.1. In the government’s effort to further streamline processes and fully

maximize our digital capabilities, as well as our Information and

Communication Technology (ICT) infrastructures and other

resources, department/agencies should undertake digitization,

develop online systems, and/or transform their critical services from

manual to contactless transactions, for faster and more efficient

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public service delivery. Digitization initiatives may vary depending

on the particular requirements of the critical services. (i.e. online

applications, payments, permitting, learning, and development

platforms)

a.2. To promote the periodic measurement of agency performance in

delivering said services, agencies shall determine and report the

following streamlining criteria using Annex 3A Form A:

Number of Steps which refers to the total number of steps that

a particular citizen/client will undergo to ensure the receipt of

the complete service from the government.

Departments/agencies shall report in detail the steps

necessary to complete the service including flow charts

indicating the front end and back end.

Turnaround Time (TAT) which is the sum of the waiting time

and processing time or the total amount of time taken to

complete/deliver a service. TAT starts from the moment the

transacting client enters the queue or fills out the form, and the

waiting time incurred until the service has been

completed/delivered.

Number of Signatures which refers to the number of

signatures and initials from the employees and officers of the

department/agency necessary to complete each service

Number of Required Documents which refers to the total

number of required documents that must be provided by the

transacting client to the government.

Transaction Costs which are the costs incurred by the

transacting client in the course of availing of government

service. For purposes of FY 2020 PBB, these costs are

categorized as follows:

Primary Transaction Costs/Fees which are the fees

declared in the agency’s Citizen’s/Service Charter to be

paid to the department /agency by the transacting client for

availing a government service.

Other Transaction Costs which are the other costs or fees

incurred by the transacting client to obtain supporting

information from another agency to secure the necessary

primary information. These costs also include other

expenses shouldered by the transacting client until the

service has been completed by the government.

Substantive Compliance Costs which are the incremental

costs other than administrative costs incurred by the

transacting public in the course of complying with a regulation.

These costs can include implementation costs, direct labor

costs, overhead costs, equipment costs, material costs, and

external service costs.

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b. Citizen/Client Satisfaction. To aid departments/agencies in determining

the effectiveness of streamlining and process improvements, and

institutionalizing Service Quality Standards (SQS) in critical services in

the government, agencies should embed feedback mechanisms and

citizen/client satisfaction measurement in their process improvement

efforts. Using the FY 2019 and 2020 improvement action plans that the

agencies reported during the FY 2018 PBB discussions, for each service,

agencies shall report the results of each action plan and the FY 2020

Citizen/Client Satisfaction Survey (CCSS) for each service.

b.1. To further incentivize excellence in providing quality and efficient

public service among government offices, departments/agencies

shall report one (1) agency best practice in service quality or

productivity conducted in FY 2020 including its results. The

showcase of best practices would not only recognize efforts of

agencies in improving their services but would also contribute in

assisting other agencies to develop similar initiatives that could be

implemented, replicated, and/or enhanced.

b.2. Departments/agencies shall prepare and submit a report following

information found in Annex 4: Guide for Conducting Citizen/Client

Satisfaction Surveys.

c. Support to Operations (STO) Targets.

c.1. Initial Certification/ Recertification of the agency’s Quality

Management System (QMS) covering at least one (1) critical

frontline service or core process as mandated under its existing

pertinent laws.

c.2 Standardized Agency-wide Processes for Frontline Agencies.

Frontline agencies shall endeavor that their frontline processes are

standardized, including those implemented at the Regional,

Satellite, and Extension Offices. Beginning FY 2020,

departments/agencies shall secure agency-wide QMS certifications

for these processes, and continue these efforts aimed at achieving

this target by the end of FY 2021.

The AO25 IATF shall conduct the validation of the implementation

of a standardized agency-wide process/es.

d. GASS Targets. The common GASS targets shall include the following:

d.1. Improved Budget Utilization Rate (BUR) from the previous year’s

level of accomplishment, which shall consist of:

Achievement of at least 90% Obligations BUR

Achievement of at least 85% Disbursement BUR

d.2. Sustained Compliance with Audit Findings

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Submission of Annual Procurement Plan (APP-non CSE)

FY 2020 APP-non CSE should have been submitted to the

GPPB-TSO on March 31, 2020, but only for purposes of PBB

compliance. The same should be posted on the agency TS

page no later than one month after the issuance of this Circular.

The APP non-CSE shall be submitted through electronic mail

(email) at [email protected].

Submission of FY 2021 Annual Procurement Plan-Common-

Use Supplies and Equipment (FY 2021 APP-CSE) to the DBM-

Procurement Service on or before December 15, 2020, in the

prescribed format by DBM-PS. The same should be posted on

the agency TS page not later than December 15, 2020.

Undertaking of Early Procurement for at least 50% of the total

value of eligible Procurement Projects included in the proposed

budget of the department/agency in the National Expenditure

Program (NEP). Agencies shall conduct the undertaking of

Early Procurement Activities (EPA) for at least 50% of the total

eligible Procurement Projects as outlined in its Indicative FY

2021 APP Non-CSE consistent with the FY 2021 NEP.

Procurement Projects which will use the following

modalities are excluded in determining the total value

pursuant to Item 1.4 of GPPB Circular No. 06-2019:

1. Repeat Order

2. Shopping

3. Negotiated Procurement-Emergency Cases

4. Negotiated Procurement – Take Over of Contracts

5. Negotiated Procurement – Small Value

Procurement

The Approved Contract and Notice to Proceed for

procurement projects successfully undertaken under EPA

shall be posted in the PhilGEPS within thirty (30) days after

the approval of the GAA.

Heads of the Procuring Entity (HOPE) of covered

departments/agencies shall submit to the GPPB a

Certification under Oath (see Annex 10) on the compliance

with EPA requirement within one (1) month after the

approval of the GAA to the email address

[email protected]. (Agencies covered by

the EPA requirement but were NOT able to comply may

submit their respective justifications to the AO26 IATF

within the compliance validation period.

The Indicative FY 2021 APP-non CSE consistent with the

FY 2021 NEP, which is the basis for the EPA should be

posted on the agency TS page not later than September

mailto:[email protected]:[email protected]

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30, 2020. (Do not submit the indicative APP to the GPPB.

Indicative APP submissions will not be accepted and will

not be assessed as PBB compliance)

Submission of results of FY 2019 Agency Procurement

Compliance and Performance Indicators (APCPI) System, per

GPPB Resolution No. 39-2017, complete with the following

forms: (1) APCPI – Self-Assessment Form; (2) APCPI –

Consolidated Procurement Monitoring Report; (3) APCPI –

Procurement Capacity Development Action Plan; and the

Questionnaire on or before June 30, 2020.

Agency representatives should be able to receive an auto-

acknowledgment from the GPPB-TSO as proof of submission.

In case of non-receipt of the auto-acknowledgment within one (1)

hour after submission, re-submit to the email address provided. If

no acknowledgment is still received, the representatives shall call

the Performance Monitoring Division of the GPPB-TSO at (02) 7900

– 67 – 41 to 44 to confirm whether the submission was received and

if so, request for the acknowledgment of receipt.

e. Other cross-cutting requirements:

e.1. Establishment and Conduct of Agency Review and Compliance of

SALN. The Agency Review and Compliance Procedure of SALN

used by the agency’s SALN Review and Compliance Committee

should be cascaded to all employees. The scanned copy of the

same shall be uploaded in the agency TS page not later than

October 1, 2020. (Should the departments/agencies decide to retain

the previously posted Guidelines, they should indicate or take note

in the website that no changes have been made from the previous

year’s Establishment and Conduct of Agency Review and

Compliance of SALN).

e.2. Comply with the Freedom of Information (FOI) Program.

The Updated People’s FOI manual duly signed by the Head of

Agency and uploaded in the agency TS page on or before

January 29, 2021

The FOI Reports (Agency Information Inventory, 2020 FOI

Registry, and 2020 FOI Summary Report strictly in one (1)

Excel format) uploaded in the agency TS page on or before

January 29, 2021

A screenshot of the agency website’s home page containing a

visible and functional FOI logo linked to the electronic FOI

portal (www.foi.gov.ph) submitted through email:

[email protected] on or before January 29, 2021

http://www.foi.gov.ph/mailto:[email protected]

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Modified One-page FOI Manual (including FOI Receiving

Officer/s and its contact details and the step-by-step procedure

of FOI Requests in standard paper-based and electronic

format) uploaded in the agency TS page on or before January

29, 2021.(For reference, see FOI MC No. 1, s.2020 at

www.foi.gov.ph/resources. )

f. To reinforce fairness in the assessment of the performance of each

delivery unit under operations with those under support services,

agencies should also declare non-frontline services provided to internal

units/employees performed by the latter delivery units.

4. ELIGIBILITY CRITERIA FOR PRC OFFICIALS AND EMPLOYEES

4.1. The eligibility of the Chairman, as Head of the Agency, will depend on the

performance of the Agency.

4.2. Employees belonging to the first and second level positions should receive a

rating of at least “Satisfactory” based on the SPMS.

4.3. Personnel on detail to another government agency for six (6) months or more

shall be included in the ranking of employees in the recipient agency that rated

his/her performance. Payment of PBB shall come from the mother agency.

4.4. Personnel who transferred from one government agency to another shall be

rated and ranked by the agency where he/she served the longest. If equal

months were served for each agency, he/she will be included in rating of the

recipient agency.

4.5. Officials and employees who transferred from government agencies that are

non-participating in the implementation of the PBB shall be rated by the

agency where he/she served the longest; the official/employee shall be

eligible for the grant of PBB on a pro-rata basis corresponding to the actual

length of service to the participating implementing agency.

4.6. An official or employee who has rendered a minimum of nine (9) months of

service during the fiscal year and with at least satisfactory rating.

4.7. An official or employee who rendered less than nine (9) months but a minimum

of three (3) months of service, and with at least “Satisfactory” rating(s), shall

be eligible for the grant of PBB on a pro-rata basis corresponding to the actual

length of service rendered, as follows:

Length of Service % of PBB

8 months but less than 9 months 90%






The following are the valid reasons for an employee who may not meet the

nine-month actual service requirement to be considered for PBB on a pro-

rata basis:

http://www.foi.gov.ph/resources

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Being a newly hired employee;

Retirement;

Resignation;

Rehabilitation Leave;

Maternity Leave and/or Paternity Leave;

Vacation or sick Leave with or without pay;

Scholarship/Study Leave;

Sabbatical Leave

5. EXCLUSIONS FROM THE FY 2020 GRANT OF PBB

5.1. An employee who is on vacation or sick leave, with or without pay, for the

entire year.

5.2. Personnel found guilty of administrative and/or criminal cases by final and

executory judgment in FY 2020 shall not be entitled to the PBB. If the penalty

meted out is only a reprimand, such penalty shall not cause the disqualification

to the PBB.

5.3. Officials and employees who failed to submit the 2019 SALN as prescribed in

the rules provided under CSC Memorandum Circular No. 3 s. 2015; or those

who are responsible for the non-compliance with the establishment and

conduct of the review and compliance procedure of SALN, shall not be entitled

to the FY 2020 PBB.

5.4. Officials and employees who failed to liquidate all cash advances received in

FY 2020 within the required reglementary period, as prescribed in COA

Circular 97-002 dated February 10, 1997 and reiterated in COA Circular 2009-

002 dated May 18, 2009, shall not be entitled to the FY 2020 PBB.

5.5. Office/Division who failed to submit their duly accomplished Office/Division

Performance and Review (O/DPCR) to the Performance Management Team

through the Planning Division within the prescribed deadline.

5.6. Officials and employees who failed to submit their duly accomplished

Individual Performance Commitment and Review (IPCR) Forms to the Human

Resource Development Division (HRDD) within prescribed deadline.

5.7. Officials and employees responsible for the implementation of the prior years’

audit recommendations, QMS certification, or posting and dissemination of the

department/agency system of ranking performance of delivery units, shall not

be entitled to the FY 2020 PBB if the Commission fails to comply with any of

these requirements.

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6. RANKING OF DELIVERY UNITS

The Commission will adopt this Guidelines on the Grant of the PBB for Fiscal Year

2020. The completion of target in each critical service or key processes as indicated

in the approved Office/Division Performance Commitment and Review (O/DPCR) shall

be the basis for performance ranking of delivery units. The delivery units eligible to the

PBB shall be forced-ranked according to the following:

Ranking Performance Category

Top 10% Best Delivery Units

Next 25% Better Delivery Units

Next 65% Good Delivery Units

The distribution of slots for PBB Ranking of twenty-three (23) Delivery Units is as

follows:

Delivery Units (23) Best (10%) Better (25%) Good (65%)

SLOTS 2 6 15

Office of the Chairman

Planning Management and

Financial Service

Administrative Service

Legal Service

Information and Communication

Technology Service

International Affairs Office

Regulation Office

Licensure Office

15 Regional Offices

7. RATES OF THE PBB

The rates of the PBB for each individual shall be based on the performance ranking

of the individual’s delivery units with the rate of incentive as a multiple to one’s monthly

basic salary as of December 31, 2020, based on the table below:

Performance Category Multiple of Basic Salary

Best Delivery Unit 0.65

Better Delivery Unit 0.575

Good Delivery Unit 0.5

8. TIMELINES AND SUBMISSION/POSTING OF REPORTS

8.1 The agency should submit FY 2020 accomplishments using the Form A-

Department/Agency Performance Report, Form A1-Details of Bureau/Office

Performance Report, Citizen/Client Satisfaction Survey, Form 1.0 and the

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PBB Evaluation Matrix. They should submit duly completed and signed forms

and report to the AO25 IATF (two hard copies and e-copies of the above-

mentioned reports and supporting documents) through the AO25 Secretariat

which shall endorse copies to the oversight/validating agencies for

review/evaluation. The forms and reports shall be signed by the agency head

or the duly designated official.

8.2 Submission of agency physical accomplishments and other requirements will

be until February 26, 2021. Agencies shall ensure that all explanations and

justifications are already attached in their submission.

The following offices are tasked to submit compliance with the PBB requirement:

PBB Requirement Deadline of

Submission In-Charge To submit/refer

Physical Targets

Streamlining and

Process improvement of

Agency Services and

digitization initiatives

February 26, 2021 ARTA Committee

(Central and

Regional Offices)

Annexes 3A and 3B

(Forms A/A1)

Citizen/Client

Satisfaction and agency

best practice

February 26, 2021 ARTA Committee

(Central and

Regional Offices)

Annex 4 – Guide for

Conducting

Citizen/Client

Satisfaction Surveys

Report on Ranking

Delivery Units

February 26, 2021 Performance

Management Team

HRDD

Form 1.0 and PBB

Evaluation Matrix

Good Governance Conditions (GGCs)

Transparency Seal October 01, 2020 Performance

Management Team

(PMT)

ICTS

Concerned DUs

Posting/updating of

requirements in the TS

page

Annex 2 – Guideline on

Transparency Seal

Citizen’s or Service

Charter

December 04, 2020 ARTA Committee

(Central and

Regional Offices)

Certificate of

Compliance

PhilGEPS Posting January 29, 2021 Bids and Award

Committee

Secretariat

(Central and

Regional Offices)

Update the PhilGEPS

posting of all invitations

to bids and awarded

contracts

Annex 6 – Guideline on

PhilGEPS Posting

Support To Operations (STO)

QMS Certification December 31, 2020 Quality Management

Representative

QMS Section

Posting of the valid

complete set, i.e.,

including the registration

scheduled and sub-

certificates which could

indicate the scope of

registration, sites

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covered and validity

period, of QMS

Certification in the TS

page

General Administration and Support Services (GASS)

FY 2020 APP-non CSE March 31, 2020 Bids and Award

Committee

Secretariat

(Central and

Regional Offices)

Submit to GPPB-TSO

Posting in the TS page

Results of FY 2021

APCPI System

June 30, 2020 Bids and Award

Committee

Secretariat

(Central and

Regional Offices)

Accomplish forms from

the APCPI tool

Submit results to GPPB-

TSO

Indicative FY 2021 APP-

non CSE

September 30,

2020

Bids and Award

Committee

Secretariat

(Central and

Regional Offices)


FY 2021 APP-CSE December 15, 2020 Bids and Award

Committee

Secretariat

(Central and

Regional Offices)

Submit to DBM-PS


Sustained Compliance

w/ Audit Findings

December 31, 2020 Accounting Division

All Regional Offices

Early Procurement

Activities

Within thirty (30)

days after the

approval of the

GAA

Bids and Award

Committee

Secretariat

(Central and

Regional Offices)

Annex 10 – Certificate of

EPA Compliance

Posting of all Contracts

and Notice to Proceed

of successful EPAs

Other-cross Cutting Requirements

Agency’s Establishment

and Conduct of Agency

Review and Compliance

of SALN

October 1, 2020 SALN Review and

Compliance

Committee

HRDD

To be posted in the TS

page

Agency’s System of

Rating and Ranking of

Delivery Units

October 1, 2020 Performance

Management Team

HRDD

To be posted in the TS

page

Updated People’s FOI

manual

FOI reports: Agency

Information Inventory,

2020 FOI Registry, and

2020 FOI Summary

Report

January 29, 2021 FOI Committee

Archives and

Records Division

Submission to PCOO


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Modified One-page FOI

Manual

Screenshot of Agency’s

homepage

9. EFFECTS OF NON-COMPLIANCE

9.1 For FY 2020, agencies that are unable to comply with all the GGCs shall be

considered ineligible for FY 2020 PBB.

9.2 Agencies that are unable to comply with maximum of two (2) Performance

Targets due to controllable factors as determined by the validating agencies

shall be considered ineligible for the FY 2020 PBB.

9.3 In the event the AO25 IATF conducted a random check of submitted SALN

of employees and found non-compliance with the guidelines prescribed by

the CSC and the posted Review and Compliance Procedure of the concerned

agency, such incident could be a cause to disqualify the agency in the

succeeding cycle of the PBB.

9.4 Agency which, after due process by the oversight agency has been

determined to have committed prohibited acts such as misrepresentation in

the submitted reports required for the PBB, and evenly distributing PBB

among employees shall be disqualified from the PBB in the succeeding year

of its implementation. Moreover, the CSC or Ombudsman shall file

appropriate administrative case.

10. EFFECTIVITY

This Memorandum Circular shall take effect immediately.

TEOFILO S. PILANDO, JR.

Chairman

Professional Regulation Commission

Manila

INTERNAL CRITERIA FOR THE PBB RANKING OF DELIVERY UNITS (DUs)

CRITERIA

MEASUREMENTS ASSESSOR/S

QUANTITY/ EFFICIENCY QUALITY/ EFFECTIVENESS TIMELINESS

1. CORE AND NON-CORE INDICATORS (60%)

1.1 Individual Office/Service contribution to the over-all accomplishments on Agency OPCR

Please refer to OPCR Rating Guide for the rating criteria in evaluating/assessing the commitment performance.

Monitoring and Evaluation Division

1.2 Office/Division Performance Commitment Review (O/DPCR) Targets approved by Performance Management Team (PMT)

5 – Performance exceeded 10% and above of the planned target

4 – 100% of the planned target

were accomplished 3 – 90% to 99% of the planned

target were accomplished 2 – 51% to 89% of the planned

target were accomplished 1 – Performance failed to meet the

planned target by 50% or below

5 – 100% and above accurate/approved upon 1st submission/no revision

4 – 91% to 95% accurate/approved upon 2nd submission with minimal to major changes

3 – 81% to 90% accurate/approved upon 3rd submission with minor to major changes

2 – 71% to 80% accurate/approved after 4th submission with minor changes

1 – 61% and below accurate/approved after 4th submission with minor to major changes

5 – Acted/submitted on or before the set timeline

4 – Acted/submitted 1 to 3 days

after the set timeline 3 – Acted/submitted 4 to 5

working days after the set timeline

2 – Acted/submitted 1 week after the set timeline

1 – Acted/submitted 2 weeks and beyond d the set timeline

Research and Statistics Division (quantity/ quality/ timeliness of submission of monthly reports)

1.3 Posting/Updating of various PBB requirements in the Transparency Seal (e.g. Citizen’s Charter, APP CSE, Non-CSE)

5 – on or before the set deadline 4 – 1-2 days after the set

deadline 3 – 3 days after the set deadline 2 – beyond 3 days after the set

deadline 1 – no posting

CRITERIA


QUANTITY/ EFFICIENCY

TIMELINESS

2. FINANCIAL PERFORMANCE (20%)

2.1 Funds Utilization

2.2 Submission of

Budget Proposal, PPMP, Monthly/ Quarterly Cash Program

OBLIGATION (Budget Utilization) 5 – more than 90% utilized 4 – more than 85% utilized 3 – more than 80% utilized 2 – more than 75% utilized 1 – 75% utilization and below

Submission of Final Budget Proposal with complete supporting documents

5 – on or before the set deadline 4 – 1-5 days after the set deadline 3 – 6-10 days after the set deadline 2 – beyond 10 days after the set deadline 1 – no submission Submission of PPMP/Quarterly Cash Program

5 – on or before the set deadline 4 – 1-5 days after the set deadline 3 – 6-10 days after the set deadline 2 – beyond 10 days after the set deadline 1 – no submission Submission of management reports with budgetary concerns as required by DBM, DOLE and Congress 5 – on or before the set deadline 1 – late/no submission

Budget and Management Division (MOOE and CO requirements) HRDD (PS requirements)

2.3 Disbursement Utilization

DISBURSEMENT 5 – 70% utilized and more 4 – 60% - 69% utilized

PRC REGIONAL OFFICE TO PRC CENTRAL OFFICE Submission of Report of Collection within 5 days after the reference Month

Accounting Division

CRITERIA


QUANTITY/ EFFICIENCY

TIMELINESS

2.3 Submission of Quarterly Financial and Physical Reports

3 – 50% - 59% utilized 2 – 40% - 49% utilized 1 – below 40% utilized

(1st and 2nd month of the reference quarter) 5 – on or before 5th day after the reference Month 4 – 6 to 15 days after the reference Month 3 – 16 to 25 days after the reference Month 2 – 26 to 31 days after the reference Month 1 – more than 31 days after the reference Month (3rd month of the reference quarter) 5 – on or before 5th day after the reference Month 4 – 6 days after the reference Month 3 – 7 days after the reference Month 2 – 8 days after the reference Month 1 – more than 9 days after the reference Month Liquidated/Settled Cash Advances for MOOE within 30 days from the granting of Cash Advance – REGIONAL OFFICES 5 – Liquidated/ Settled on or before 30 days 4 – Liquidated/ Settled 31-40 days after 3 – Liquidated/ Settled 41-50 days after 2 – Liquidated/ Settled 51-60 days after 1 – Liquidated/ Settled 61-70 days after Submission of Quarterly Report of Actions Taken on 100% Compliance to COA recommendations every 10th day of the month following the reference Quarter – IAS 5 – Submitted on or before the 10th day after the reference Quarter 4 – Submitted 1-5 days after the set deadline of submission 3 – Submitted 6-10 days after the set deadline of submission 2 – Submitted but delayed for more than 10 days 1 – No submission

CRITERIA


QUALITY/ EFFECTIVENESS

3. CITIZEN/CLIENT SATISFACTION RATING (20%)

Citizen/ Client Satisfaction Rating (source of data: Client Feedback Form1, President’s Hotline

8888, Presidential Complaint Center2, Contact Center ng Bayan3)

Rating Scale :

5 – Outstanding (0 complaints received and validated) 4 – Very Satisfactory (3-1 complaints received and validated) 3 – Satisfactory (4-5 complaints received and validated) 2 – Unsatisfactory (6-9 complaints received and validated) 1 – Poor (with more than 10 complaints received and validated)

Administrative Service HRDD

Support Offices/Services/Divisions – To be rated based on the internal services rendered as indicated in the Citizens Charter.

Prepared by:

PERFORMANCE MANAGEMENT TEAM (PMT)

JOSE A. ABUNDO

Chairperson (Director, PMFS)

GLORIA L. ASINAS Member

(HRDD)

(VACANT) Member

( PLD)

JANE R. SEVESES

Member (BMD)

RASETES E. RAZONABE

Member (AD)

JESSALEE P. JACOBO-SARANGAY Member

(PRC-Union)

1 Result of the Client Feedback Form 2 Consolidated by ARTA Committee 3 Consolidated by HRDD