to create “digital thermi”futurreg final conference: sligo 8-9 october 2007 the proposed...

FUTURREG Final Conference: Sligo 8-9 October 2007

Scenario building

to create “Digital Thermi”

Isidoros Passas

CEO Intelspace SA


Intelspace SA

IntelSpace Innovation Technologies S.A. was

founded in 2005 as a spin-off of the Urban and

Regional Innovation Research Unit (URENIO)

of the Aristotle University of Thessaloniki. The

company focuses on development and

exploitation of digital applications and tools in

the fields of innovation management, digital

cities, and intelligent environments.


Intelspace SA: Main Services

Research and development on issues regarding innovation and knowledge management, technology transfer, business and strategic intelligence.

Design and development of digital cities, intelligent clusters, cities, and regions.

Design and development of online innovation management tools and virtual innovation environments.

Provision of services and consulting to enterprises of the private and public sector and to all level of governmental bodies with regard to the development and management of innovation, the development of new products, the transfer of technology, the evaluation of products and technologies, the marketing and the digital promotion of products.

Creation and distribution of specialized software applications in all the above mentioned vertical market sectors.

Provision of educational and training services; organization of scientific events, meetings and conferences.


Presentation’s Outline

• Scenario methodology applied

• The issue – problem – opportunity

• Description of Thermi

• The core components of the scenarios

• Best Practices identified

• The scenarios

• The proposed solution


Scenario Building steps according

to the provided toolkit• Step 1: Identify the focal issue or decision

• Step 2: Key forces in the local environment (microenvironment)

• Step 3: Driving forces (macro environment)

• Step 4: Rank by importance and uncertainty

• Step 6: Fleshing out the scenarios

• Step 7: Implications

• Step 8: Selection of leading indicators and signposts

• Step 9: Feed the scenarios back to those consulted

• Step 10: Discuss the strategic options

• Step 11: Agree the implementation plan

• Step 12: Publicise the scenarios


Thinking in alternative futures is one of the

properties common to all scenario approaches

ExtremeScenario

Trend Scenario

Extreme Scenario

FuturePresence

Disruptive Event

Disruptive Event

Measures

Source: Kahn


The Issue

• Designing and implementation of the Digital City

of Thermi

• Digital Thermi was conceived as a combination

of a broadband Wide Area Network (WAN) with

a web based application platform. This

combination of network and services is planned

to assist the operation of the Municipality of

Thermi, the established enterprises, the citizens

and its visitors.


Mu

nic

ipa

lity o

f T

he

rmi


Key Settlements of Thermi


The core components of the

scenarios

• Socio economic parameters

– Citizens, Government, Business, Environment

• Networking technologies – computing

infrastructures

• Web application development parameters

– Open Source, Propriety

• Services


Scenario Matrix Template

Networking Target group Services

Core of the municipality of Thermi

Set of Services (Α)e-Government and information

dissemination moduleDSL

WiFi

WIMAXSet of Services (Β)

EnterprisesFiber Optics

The whole of the municipality of Thermi

3G / UMTS

Set of Services (C)Special services


Scenario process key tasks

• Global Best Practice identification and evaluation (>100)

• Identification of requirements(10 Interviews based on a structure questionnaire)

• Analysis of networking technologies

• Different scenario matrices were examined

• The time period was defined to 3 years, due the technological characteristics of the project


Scenario component 1:

Solution to networks

• The backbone network as well as the user

access network based on Wi-Fi protocol.

Total estimated implementation cost

68.430,00€

• The backbone network implemented using

fibre optics, while the end user access

network the Wi-Fi protocol.

Total estimated implementation cost

18.176.580,00€



Target Groups

• The whole area that municipality covers,

wired by the proposed network

• Central area points in the different

settlements covered by Wi-Fi networks,

while all the citizens have access to the

applications via their domestic Internet

connections.



Services

• Implementation of all the proposed

applications.

Total estimated cost 1.866.039,00€

• Initial development of five core applications

each of them covering a basic component of

the city, such as: democracy, governance,

business operations, information, and tourist

promotion.

Total estimated cost 609.400,00€


Evaluation Criteria

• Citizens’ feeling of satisfaction is

improved.

• Democracy is extended and enhanced.

• The efficiency of governance is increased

while simultaneously reducing operational

costs.

• Economic activity and commercial viability

are increased.


Evaluation of the financial viability

of the scenarios

• Financially the scenarios examined

– Total Cost of Ownership

– Total Cost of Operation

• The initial investment is mainly by the

Hellenic Government (60%)

• Can not evaluate the ROI since the main

outcomes of the application are qualitative


The Proposed Solutione-Government

§ Learn about services and processes

§ Report a problem or query

§ Apply for council services & opportunities

e-Promotion and Culture

§ Digital map

§ Panoramic images

§ Points of interest

§ Cultural information

§ Travel information

e-Entrepreneurship

§ Shopping center

§ e-catalogue

§ e-payment

§ Online tools (business plan,

marketing plan, market

research, etc.)

e-Democracy

Council meetings webcast

Online polls

Discussion forum

Information Center

§ Qualified information on

selected sectors

§ News

§ Events

`

Broadband Network

Operation Center

Digital Platforms

The Wireless

Network

Triadi

N. Redestos

Tagarades

N. Rysio

The Application Modules

• e-Democracy Module provides information regarding the

activities of Local Government or Municipal Authorities

and allows the on-line attendance of the Municipal

Council’s or committees’ meetings (webcasts). The

citizens’ participation in the decision-making process is

achieved through their contribution to an on-line

discussion forum and to public opinion polls.

• e-Governance Module provides information regarding the

services and processes of Municipality. Citizens can report

a problem or query and apply for council services &

opportunities (i.e. marriage certificate, birth certificate, etc).



• e-Entrepreneurship Module provides companies with on-

line tools (such as business plan tool, marketing plan tool,

and market research tool) aiming to enhance their

efficiency. Furthermore, the module supports e-commerce

services by permitting the promotion of their products

through the city’s electronic marketplace.

• Information Module provides updated information about

the developments in selected sectors of interest,

depending on the particularities of each city. The

information applies to the residents as well as to the

entrepreneurs that are activated in the city. It also covers

the city’s events.



• e-Promotion and Culture Module provides

a virtual tour to the city, with the use of digital

maps and panoramic images. Furthermore,

contains information about the city’s culture

(e.g. monuments, places of interest, events

etc.) that help the city’s residents or visitors to

organise their spare time according to their

special interests.


Business Case 1

Economic Development

City Operations

Citizen Satisfaction

Digital Divide

Business Case 2


City Operations


Digital Divide

Business Case 3


City Operations


Digital Divide

Business Case 4


City Operations


Digital Divide

DRIVERS: e-Democracy, e-Governance DRIVERS: Information, e-Promotion & Culture

DRIVERS: e-Entrepreneurship DRIVERS: Free Internet Access

Building the Business Case


Thank you, for your attention

Isidoros PassasContact details

[email protected]

mailto:[email protected]

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