to: dr. patrice milo by: moiz seifuddin course: fall 2014 mgis 331 instructor: cameron welsh...
TRANSCRIPT
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To: Dr. Patrice MiloBy: Moiz SeifuddinCourse: Fall 2014 MGIS 331Instructor: Cameron Welsh
CLARITAS GENOMICS
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Executive Summary
2
Key
Issu
es Data dispersed everywhere
Limited business partners
Inefficient communication process
Reco
mm
enda
tions Integration of
Data warehouse
Integration of Enterprise Resource Planning
Out
com
es Structured and organized data
Larger clientele
Systemized communication process
Our recommendation will expand Claritas partnership with other hospitals and labs
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SWOT
Situation Recommendation Analysis Outcome3
Claritas Genomics (Claritas) must consider both internal and external factors•Fina
ncially stable
•Higher Economies of scale
•Competitive advantage
Strength
•BCH, LabCorp and Life are its only partners
•Lacks communication with partners
Weakness
•Untapped hospitals and laboratories
•Growing Market
Opportunity
•Low barrier of entry
•Low brand loyalty
Threat
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Key Issues
Situation Recommendation Analysis Outcome
4
There are three key issues Claritas faces that our recommendation will resolve
Data dispersed everywhere• Data is scattered in different databases
Limited business partners • Claritas is currently partnered with only three organizations.
Inefficient communication process• Lack of communication in different departments.
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Key Question
5
How can Claritas Genomics expand their partnership with other hospitals and labs while
re-engineering its organizational structures?
Situation Recommendation Analysis Outcome
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Alternative Analysis
Situation Recommendation Analysis Outcome
6
Enterprise Resource Planning (ERP)
• Integrate all individual department functions into a single software application
Outsourcing
• Outsource with an IT service organization
Merge
• Merge with an IT firm
Alternatives that Claritas can use to re-engineer its organizational structure
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Alternative Evaluation
Situation Recommendation Analysis Outcome
7
Outsourcing
Pros
Skilled IT service organization
Reduce Cost
Cons Breach of confidential data
One of the alternatives Claritas can use is to outsource an IT service organization
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Alternative Evaluation
Situation Recommendation Analysis Outcome
8
Enterprise Resource Planning
Pros
Improved communication
Enhanced Productivity
Cons High cost
Another alternative Claritas can use is integration of ERP
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Alternative Evaluation
Situation Recommendation Analysis Outcome
9
Merge
Pros
Better IT systems
Increase efficiency
Cons BCH rejection
Another alternative that Claritas can use is merge with an IT firm
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Decision Matrix
10
Situation Recommendation Analysis Outcome
CriteriaEnterprise Resource Planning
Outsourcing Merge
Data dispersion
Limited partners
Improve communication
TOTAL 3 1 2
Using decision matrix, the most suitable alternative is integration of ERP
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Recommendation
11
ERP helps in product planning, inventory, sales, human resources and many more
Situation Recommendation Analysis Outcome
Enterprise Resource Planning• Increase access to corporate data• Unified and single reporting system• Coherent workflow from different department• Used across all departments• Improves communication• Enables a larger clientele• Organizes data in a well structured manner
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Implementation
Situation Recommendation Analysis Outcome
12
Claritas currently possesses many of the resources necessary to make this possible
Month 1-3• Clearly define
strategy and urgent need
• Determine and vet outsourcing of software development
• Begin conversion of single databases into an enterprise model
Month 4-6• Finish conversion
of single databases into an enterprise model
• Start looking to partner with other hospitals and labs
Month 7-12• Integrate the ERP
software with back-end system services
• Train employees on how to use the ERP software
• Make an alignment between business and IT
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Key Performance Indicators
Situation Recommendation Analysis Outcome
13
Our key performance indicators will help determine whether our recommendation is a true value-add for Claritas
Dashboards•Displays graphical interface
of Claritas enterprise system
FTE Utilization•Number of working hours of
a fulltime employee in a period
Increase in Revenue•Their revenue should
significantly rise
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Long-term Considerations
Situation Recommendation Analysis Outcome
14
In the future, I recommend Claritas to consider maintaining their ERP.
Maintain ERP software•Update the system with
new technology
Increase market share•Build new relationship
with hospitals and labs
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Risks & Mitigation
Situation Recommendation Analysis Outcome
15
Our implementation plan has integrated mitigation measures for potential risks that the project may produce
•Clearly define company’s requirements when building the ERP software
Poor ERP Design
•Begin the implementation process immediately
Growing Competition
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Executive Summary
16
Key
Issu
es Data dispersed everywhere
Limited business partners
Inefficient communication process
Reco
mm
enda
tions Integration of
Data warehouse
Integration of Enterprise Resource Planning
Out
com
es Structured and organized data
Larger clientele
Systemized communication process
Our recommendation will expand Claritas partnership with other hospitals and labs