to: dr. patrice milo by: moiz seifuddin course: fall 2014 mgis 331 instructor: cameron welsh...

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To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

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Page 1: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

To: Dr. Patrice MiloBy: Moiz SeifuddinCourse: Fall 2014 MGIS 331Instructor: Cameron Welsh

CLARITAS GENOMICS

Page 2: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Executive Summary

2

Key

Issu

es Data dispersed everywhere

Limited business partners

Inefficient communication process

Reco

mm

enda

tions Integration of

Data warehouse

Integration of Enterprise Resource Planning

Out

com

es Structured and organized data

Larger clientele

Systemized communication process

Our recommendation will expand Claritas partnership with other hospitals and labs

Page 3: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

SWOT

Situation Recommendation Analysis Outcome3

Claritas Genomics (Claritas) must consider both internal and external factors•Fina

ncially stable

•Higher Economies of scale

•Competitive advantage

Strength

•BCH, LabCorp and Life are its only partners

•Lacks communication with partners

Weakness

•Untapped hospitals and laboratories

•Growing Market

Opportunity

•Low barrier of entry

•Low brand loyalty

Threat

Page 4: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Key Issues

Situation Recommendation Analysis Outcome

4

There are three key issues Claritas faces that our recommendation will resolve

Data dispersed everywhere• Data is scattered in different databases

Limited business partners • Claritas is currently partnered with only three organizations.

Inefficient communication process• Lack of communication in different departments.

Page 5: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Key Question

5

How can Claritas Genomics expand their partnership with other hospitals and labs while

re-engineering its organizational structures?

Situation Recommendation Analysis Outcome

Page 6: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Alternative Analysis

Situation Recommendation Analysis Outcome

6

Enterprise Resource Planning (ERP)

• Integrate all individual department functions into a single software application

Outsourcing

• Outsource with an IT service organization

Merge

• Merge with an IT firm

Alternatives that Claritas can use to re-engineer its organizational structure

Page 7: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Alternative Evaluation

Situation Recommendation Analysis Outcome

7

Outsourcing

Pros

Skilled IT service organization

Reduce Cost

Cons Breach of confidential data

One of the alternatives Claritas can use is to outsource an IT service organization

Page 8: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Alternative Evaluation

Situation Recommendation Analysis Outcome

8

Enterprise Resource Planning

Pros

Improved communication

Enhanced Productivity

Cons High cost

Another alternative Claritas can use is integration of ERP

Page 9: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Alternative Evaluation

Situation Recommendation Analysis Outcome

9

Merge

Pros

Better IT systems

Increase efficiency

Cons BCH rejection

Another alternative that Claritas can use is merge with an IT firm

Page 10: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Decision Matrix

10

Situation Recommendation Analysis Outcome

CriteriaEnterprise Resource Planning

Outsourcing Merge

Data dispersion

Limited partners

Improve communication

TOTAL 3 1 2

Using decision matrix, the most suitable alternative is integration of ERP

Page 11: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Recommendation

11

ERP helps in product planning, inventory, sales, human resources and many more

Situation Recommendation Analysis Outcome

Enterprise Resource Planning• Increase access to corporate data• Unified and single reporting system• Coherent workflow from different department• Used across all departments• Improves communication• Enables a larger clientele• Organizes data in a well structured manner

Page 12: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Implementation

Situation Recommendation Analysis Outcome

12

Claritas currently possesses many of the resources necessary to make this possible

Month 1-3• Clearly define

strategy and urgent need

• Determine and vet outsourcing of software development

• Begin conversion of single databases into an enterprise model

Month 4-6• Finish conversion

of single databases into an enterprise model

• Start looking to partner with other hospitals and labs

Month 7-12• Integrate the ERP

software with back-end system services

• Train employees on how to use the ERP software

• Make an alignment between business and IT

Page 13: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Key Performance Indicators

Situation Recommendation Analysis Outcome

13

Our key performance indicators will help determine whether our recommendation is a true value-add for Claritas

Dashboards•Displays graphical interface

of Claritas enterprise system

FTE Utilization•Number of working hours of

a fulltime employee in a period

Increase in Revenue•Their revenue should

significantly rise

Page 14: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Long-term Considerations

Situation Recommendation Analysis Outcome

14

In the future, I recommend Claritas to consider maintaining their ERP.

Maintain ERP software•Update the system with

new technology

Increase market share•Build new relationship

with hospitals and labs

Page 15: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Risks & Mitigation

Situation Recommendation Analysis Outcome

15

Our implementation plan has integrated mitigation measures for potential risks that the project may produce

•Clearly define company’s requirements when building the ERP software

Poor ERP Design

•Begin the implementation process immediately

Growing Competition

Page 16: To: Dr. Patrice Milo By: Moiz Seifuddin Course: Fall 2014 MGIS 331 Instructor: Cameron Welsh CLARITAS GENOMICS

Executive Summary

16

Key

Issu

es Data dispersed everywhere

Limited business partners

Inefficient communication process

Reco

mm

enda

tions Integration of

Data warehouse

Integration of Enterprise Resource Planning

Out

com

es Structured and organized data

Larger clientele

Systemized communication process

Our recommendation will expand Claritas partnership with other hospitals and labs