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The Successful Club Series

Evaluate to Motivateby ACG-ALB Raju Mandhyan•Executive Toastmasters Club of Makati;•Club No:4086-71•February 06, 2014

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Good Evaluations Improve…

the Speaker’s Speaking Skills

the Evaluator’s Leadership Skills

the whole Club’s Learning Ambiance & Growth

Mindset Management…

1. It’s not about ME, it’s about HIM/HER2. I am not BETTER, not TEACHER.

3. I am an UNBIASED keen OBSERVER + LISTENER

4. I am a gentle, non-intrusive COACH5. My purpose is to Highlight Possibilities

. [“Can do”]

Evaluate Effectively: Preparation1. Before the speech. 

• Read & Note Main & Specific objectives /project.

• Review and discuss with speaker.• Talk about special concerns regarding the

speech or the speaker’s ability.

Evaluate Effectively: Listening2. Not just Show but BE truly interested

• Listen with a willingness to learn, change, grow yourself• Observe gestures, pacing and facial expressions• Feel how the speaker must feel and must have felt

• Focus more on what was done well…C.O.D

• Note fewer areas where Improvements CAN be done• Evaluate speech. Judge not the Person / Beliefs

 Demonstrate that you are truly interested in the speech. Exhibit your interest in the speaker’s ability to grow and improve. 

Evaluate Effectively: Structure4. Structure simply to encourage and empower

• Open with a little rapport building / relevant humor to relax the speaker. Mention what you liked most.

• Commend & applaud HIGHER NUMBER of successes in the speech you like and explain WHY.

• Recommend LESSER NUMBER of areas that can be improved and show or explain HOW and the BENEFITS

• Refrain from overloading, repeating and speaking on behalf of the rest of audience.

• Summarize , restate the big success & encourage again.

Evaluate Effectively: Language 3. Personalize your language. Speak in first person to the Speaker but

address the Whole club.  

Refrain from words like:

• “You didn’t…”

• “You should have…”

• “You could have…”

• “You failed to…”

• “But, However…”

Keep the evaluator’s mantra in mind. Say:

• What I saw• What I heard• What I felt

Use possibility language like:• “I believe…”• “My observation was…”• “I suggest that…”• “May I recommend…”• “Perhaps you CAN consider…”

Evaluate Effectively: Delivery

5. Be cool, plain and ooze with encouragement & enthusiasm

• Smile. Pause. Smile. Relax. Breath!• Speak plainly without grandstanding yourself or your skills.• Mind your body language or gestures contrasting your

words. Be truly sincere!• Demonstrate only if and wherever needed. • Refrain from correcting all the way to the end. Summarize

strengths and successes.

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In Closing

“To be a good speaker is to be sensitive to the audience.

To be a good evaluator is to be sensitive to the speaker’s spirit and to the audience too.”

Raju Mandhyan