Today’s Lesson ObjectivesToday’s Lesson Objectives

• To define the different To define the different typestypes of of organisationsorganisations

• To classify the different To classify the different functionsfunctions within within organisationsorganisations

• We might get to looking at use of ICT by We might get to looking at use of ICT by the different the different functionsfunctions

What is an What is an ‘Organisation’‘Organisation’??

• In all organisations, a group of people work In all organisations, a group of people work together to make something or provide a together to make something or provide a service.service.

• Range includes multi-nationals, national Range includes multi-nationals, national chains, regional-chains, single outlets, self-chains, regional-chains, single outlets, self-employed, sole-trader etcemployed, sole-trader etc

• The larger the organisation, the more The larger the organisation, the more sophisticated the structure of the sophisticated the structure of the organisationorganisation

Different types of Different types of organisationsorganisations• Manufacturing companiesManufacturing companies

– Buy in raw materials, and create new products through production processes. Buy in raw materials, and create new products through production processes. Usually sell on to wholesalers, or commercial/retail companies eg Car Usually sell on to wholesalers, or commercial/retail companies eg Car companies, Clothing manufacturers, furniture etccompanies, Clothing manufacturers, furniture etc

• Commercial/Retail companiesCommercial/Retail companies– Selling of goods and services to the general public or other organisations eg Selling of goods and services to the general public or other organisations eg

High street shops, Internet e-commerce sitesHigh street shops, Internet e-commerce sites

• Service companiesService companies – Sell skills, knowledge and services of their staff eg accountants, solicitors, call-Sell skills, knowledge and services of their staff eg accountants, solicitors, call-

centrescentres • UtilitiesUtilities

– Transport, water, electricity, gasTransport, water, electricity, gas

• Public ServicePublic Service– Funded through government budgets eg doctors and hospitals, Funded through government budgets eg doctors and hospitals,

schools/colleges, BBCschools/colleges, BBC

• Financial organisationsFinancial organisations– Banks, Building Societies, Stock-exchange, Insurance companies, Financial Banks, Building Societies, Stock-exchange, Insurance companies, Financial

advisers etcadvisers etc

FunctionsFunctions within within OrganisationsOrganisations• Most organisations have staff who have particular Most organisations have staff who have particular

responsibilities (such as dealing with sales, creating products, responsibilities (such as dealing with sales, creating products, undertaking research).undertaking research).

• These tasks are often known as These tasks are often known as JOB FUNCTIONSJOB FUNCTIONS• Organisations are often structured into Organisations are often structured into departmentsdepartments for each for each

of these functions - although in smaller companies a group of of these functions - although in smaller companies a group of people may be responsible for more than one functionpeople may be responsible for more than one function

• Each function has its own requirements for the information it Each function has its own requirements for the information it needs to be efficientneeds to be efficient

• Each function has to communicate and exchange information Each function has to communicate and exchange information with otherswith others– INSIDEINSIDE the organisation eg production line, finance team, directors the organisation eg production line, finance team, directors – OUTSIDEOUTSIDE the organisations eg customers, suppliers, banks, Inland the organisations eg customers, suppliers, banks, Inland

RevenueRevenue

Your turn!Your turn!

• You are responsible for setting up a You are responsible for setting up a new, national chain of a cup-cake new, national chain of a cup-cake company called company called ‘MegaBun’‘MegaBun’..

• What staff will you need? What staff will you need? - identify as many different - identify as many different jobs jobs as as

possible, and then organise your possible, and then organise your personnel into departmentspersonnel into departments

Group discussion . . . Group discussion . . . . . . own version of notes!. . . own version of notes!

• Look at the descriptions on your hand-out, Look at the descriptions on your hand-out, and try to give a one or two-word title for a and try to give a one or two-word title for a department that would be responsible for department that would be responsible for this type of work in this type of work in MegaBunMegaBun..

• What ICT resources (hardware & software) What ICT resources (hardware & software) would you give to the staff in would you give to the staff in eacheach department, so that it works efficiently and department, so that it works efficiently and is able to fulfill its function?is able to fulfill its function?