Together is a specialist secured loan provider in the UK

CASE STUDYDriving Digitalisation with Seamless Portal Integration

Situation

Longer turnaround time for underwriting and loan sanctions as: ● Underwriters duplicated data using dual data entry systems to access third party information, property valuation and registration● Affordability assessed through Excel sheets

Different systems required while attending collections calls

MyBrokerVenue portal and loan origination system compliance with EUMCD (European Union Mortgage Credit Directive)

Mastek SolutionSeamlessly integrated MyBrokerVenue portal with third party apps, property valuation and registration systems

Built basic underwriting rules business logic into the system

Benefits

© Mastek 2016

They can focus on core business activities,as underwriting rules are systemised

Brokersatisfaction95%

Reduction in underwritingturnaround time

70%

Integrated telephony solution to provide relevant information to users during calls

Delivered early rollout of EUMCD, in advance of other financial service providers

“Mastek adds value to our business. They are our key IT partner, now and in the longer term.”Simon Carter, IT Director - Together

Improved call experience with integrated telephony interface