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2014 ANNUAL REPORT Goodwill Industries of Central Oklahoma, Inc. TOGETHER we are building a stronger community.

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TOGETHER we are building a stronger community.
OUR MISSION To enhance the quality of life for individuals with disabilities and disadvantages through the power of work.
Lisa Allison: Enable/Midstream Partners, LP Don Balaban: Vice President, Heritage Trust Co. Elliot Chambers: Chesapeake Energy L. Denise North: Metro Technology Centers Lorianne Denslow: American Fidelity Jack Fite: White, Coffey & Fit P.C. David Parker: OG&E Energy Corporation
Lou Hargrave Chair, ANF Coordinator, Career Tech George Johnson Chair-Elect, GB Johnson, Inc. Herb Forrester Interim Treasurer, Owner, Fordelco & Keller Williams Shawn Steele Secretary, Advertising Manager, Associated Wholesale Grocers
Pam Henry: Chair Emeritus, Oklahoma City Mayor’s Committee on Disability Concerns R. Stefan Reed: Life Church Brian Roberts: Integris Health Bill Wandel: Integris Health Charlie Wright: Devon Energy Scott Briggs: Past Chair, VP of Human Resources, OPUBCO Bill Corum: American Fidelity Corporation
2014 Board of Directors
It takes a community working together to affect real change.
The stories you read here would not have been possible without the support of more than 400,000 donors who put their discards to work by donating to Goodwill. When you donate your unwanted clothing, household goods, and recyclable goods to us, you set more than 730 Goodwill employees into action transforming those items into opportunities.
At Goodwill, we resale your used items to enhance the quality of life for individuals with disabilities and disadvantages through the power of work. We employ more than 350 people who process and sale your items at our 16 stores, 63 people who operate our Attended Donation Centers and 9 drivers who move the goods to our stores and to our recycling center. Then 53 employees use the proceeds to fund our mission through our many programs that you will learn about in this report. In addition, we provide Janitorial and Security contract services that employ another 148 people. It doesn’t end there – we have 14 employees who operate our warehouse and recycling center. So you can see, we waste no time in making good use of your donations!
Welcome to Goodwill of Central Oklahoma!
When we help people within our community find sustainable employment, their lives as well as those of their families are immediately impacted. Strong families are critical to thriving communities.
We invite you to help us build a stronger community by donating your unwanted stuff to Goodwill – together we can create more jobs for years to come.
Sincerely,
Chris Daniels, CEO Goodwi l l Indust r ies o f Cent ra l Ok lahoma, Inc. | 3
Letter f rom the CEO
Peace Love & Goodwill Festival
Our annual Peace Love & Goodwill benefit concert expanded to a full festival in 2014! The festival attracted more than 5,000 people to the Myriad Gardens on Saturday, October 4th. The premier community engagement event invited festival goers to experience the best in food, music, art and learning in a beautiful setting in downtown Oklahoma City. The festival benefited the Goodwill Abilities Scholarship program.
New Stores & ADC’s
Goodwill of Central Oklahoma is growing! In 2014, we added stores in West Norman, South Oklahoma City and Shawnee – growing our store count to 16! When we add stores, we create jobs! With the addition of 5 Attended Donation Centers we are able to increase the flow of goods to all our stores that provides more selection for our customers and more revenue to fund programs. With 3 additional stores planned for 2015 we are a growing agency!
2014 was a year of growth for Goodwill Industries of Central Oklahoma! With the support of our community we continue to increase our impact.
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2014 Year At a Glance
Supportive Services for Veteran Families
The SSVF program funded by a federal grant has begun to impact many veterans in Central Oklahoma. The program helps veterans who are homeless or at risk of becoming homeless by providing legal services, employment counseling and other services to maintain long-term housing stability.
Work Adjustment Class Added in Ada
In February a second Work Adjustment Class was added in Ada. The classroom is at our store located in Arlington Center and serves Ada and the surrounding communities. We are very excited to see this great program growing!
Goodwill Spotlighted on Opportunity Oklahoma
On July 14th, KWTV Channel 9 visited our Administrative Offices and Store #25 to film interviews for the prime time special, Opportunity Oklahoma. The program highlighted 6 Oklahoma businesses that are great places to work. The show provided Goodwill the ability to tell the story of why potential job seekers should consider us when conducting a job search. Most people in Oklahoma know that Goodwill is a great place to donate used goods – now they know it is a great place to work!
New Job Connection Center
With the addition of two new stores in Shawnee and West Norman this year, we have added two new Job Connection Centers bringing the total number to six. These additional locations allow us to serve people and businesses in Pontotoc and Cleveland counties.
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2014 At A Glance
If you have visited our Midwest City store, you may have seen Ezekiel Dapprich performing janitorial services helping to keep the store clean for our customers. Meeting him you can’t help but be overcome by his joyful attitude about his work and his gratitude to Job Coach, Stella, pictured here with Ezekiel.
“Ezekiel has overcome a variety of obstacles including anxiety,” said Stella. Hired in 2009, Ezekiel credits Goodwill for helping him to improve himself.
Ezekiel Dapprich “I now know how to talk about my feelings rather than becoming frustrated and angry”
15,307 people served. 6,979,865
lbs. of donated items 3,323 average retail transactions each day.
He hopes to graduate and become a retail sales associate someday – and we can’t wait to see him achieve his goals!
Ezekiel exemplifies our mission: to enhance the quality of life of individuals with disabilities and disadvantages through the power of work.
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Our Story - Ezekie l Dappr ich
become more active in high school and joined clubs and participated in many school activities. He even made the cheerleading squad!
Nathaniel is paying it forward by helping to mentor younger students in the GoodGuides® program. In 2014 he graduated high school and got accepted into the University of Central Oklahoma. Majoring in dance, he plans to teach and be a positive role model for other at-risk students.
16 retail stores
7 Job Connection Centers.
Nathaniel Taylor “GoodGuides® helped me achieve what I once thought was impossible – to attend college and study dance.”
When Nathaniel Taylor started the GoodGuides® program in the 8th grade, he was at-risk of dropping out of school. Growing up in a single parent household without a male role model, Nathaniel’s grades were low and he lacked motivation to do better. He had older brothers, but they were not good role models and he was at-risk in following their footsteps.
Over the past 5 years that Nathan has been part of the program, he has blossomed into a fine young gentleman that has gained the respect of his teachers and friends. Through his mentorship and the confidence he gained, Nathan has
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Our Story - Nathanie l Tay lor
Jon Ussery found himself both homeless and unemployed after losing his job. First living in his car and later in a tent during the dead of winter, Jon didn’t give up; he looked for a job every day and buried his belongings to prevent them from being stolen.
In September of 2013 Jon became a participant of the HVRP Program at Goodwill. He would walk a mile to catch a bus to come to Goodwill each day. He attended job readiness classes to prepare him to reenter the workforce.
400,056 donations of goods & recyclables were made
1,098 Job Seekers found employment
30 clients in our DRS Program.
Jon Ussery “Goodwill helps veterans like myself get back on their feet. I am grateful for the second chance.”
In April of 2014, Jon landed the job he wanted at Tinker Air Force Base as a Distribution Processor. Having served in the US Army for 10 years, he loves working at Tinker. Jon now has a job, place to live and a car.
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Our Story - Jon Ussery
On Monday, July 14th, KWTV Channel 9, our CBS affiliate, visited our Administrative Offices and Store #25 at NW 39th & Pennsylvania in Oklahoma City to film interviews for the prime time special, Opportunity Oklahoma which aired at 7:00 PM on August 18th.
Opportunity Oklahoma highlights 6 Oklahoma businesses that are great places to work. This program gave Goodwill Industries of Central Oklahoma a tremendous amount of exposure and provided many reasons why potential job seekers should consider Good- will when conducting a job search. Several of our staff including Joey Bravo, Dorothy Wilson, Larry Musgrove, Ashleigh Gibson
85 cents of every dollar is reinvested in our community.
484,214 lbs. of books recycled.
1,105 donors drop off items each day
Opportunity Oklahoma Goodwill invited the community to consider a career helping others transform their futures through the power of work.
and Chris Daniels were interviewed for the four-minute segment. Most people in our community know that Goodwill is a great place to shop or donate, but what they may not know is that Goodwill Industries of Central Oklahoma is also a great place to work. The personal stories helped tell our story and directed potential job applicants to our website.
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Opportuni ty Oklahoma
Job Connection Center
Providing job candidates with basic employment readiness skills including computer training, skill assessment, job search, resume writing and mock interviews.
GoodGuides® At Risk Mentoring Program
Providing positive adult role models for at-risk youth. Through these partnerships our students learn to develop positive relationships, behaviors and skills to improve their success toward high school graduation and beyond.
148,743 lbs. of cardboard recycled.
380,628 lbs. of single shoes were recycled.
29 attended Donation Centers.
The power of working together. Valuable programs that serve our growing community
All areas of our agency work together to turn the communities discards into programs that serve our veterans, at-risk youth, adults with disabilities, and other members of our community that face multiple barriers to find sustainable employment.
In 2014, Goodwill Industries of Central Oklahoma served 15,307 unique individuals through a variety of programs and services provided by the talented and passionate staff of our Mission Services department. Our programs continue to evolve to support the vocational needs and employment goals of the people we serve.
Summer Youth Program
Providing a unique summer work and educational experience by pairing our GoodGuides® and Work Adjustment students. Students learn a shared understanding of each other as well as experiencing a variety of work and volunteer positions to help formulate their future career goals.
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Program Descr ipt ions
Work Adjustment Training
Helping high school juniors and seniors with disabilities to prepare as they transition into the workforce and prepare for independent living following high school graduation.
Supported Employment
Helping the dream of achieving successful, stable and permanent employment a reality to qualified individuals with disabilities through vocational rehabilitation services.
Supportive Services for Veteran Families
Bridging barriers for low-income veteran families who are homeless or at risk for becoming homeless by providing legal services, employment counseling and other services to maintain long-term housing stability.
Homeless Veterans Reintegration Program
Helping homeless veterans reintegrate into meaningful employment within the labor force by providing targeted training to match their interests and skills.
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Program Descr ipt ions
Recycling Center – Environmental Stewardship
Items not suitable to be put on the sales floor (damaged or unsafe) and those not sold in the Outlet Store are recycled at our Goodwill Chesapeake Recycling Center. Approximately 10 million pounds are diverted from the city landfill each year. Additionally, recyclable items such as plastics, metals, paper, etc. are accepted at all Goodwill stores and Attended Donation Centers. For a full list of accepted recyclables, visit Earth 9-1-1. com. Put your trash to work and recycle at Goodwill today!
165 independent, community based Goodwill agencies in the US and Canada.
257,344 lbs. of computer equipment recycled.
159,109 lbs. of broken/unusalable housewares recycled.
Donated Goods – Transforming Lives
Since 1936, Goodwill Industries of Central Oklahoma has been collecting and selling second-hand goods to support an extensive program of job training and supportive services that benefit thousands of people within the counties we serve.
Together we can do more. Come see your generous donations in action
336,590 donations made (or 15,209,920 lbs. of donated goods.)
16,415 recycled donations
What We Do
Outlet Store – Consumer Power
After a rotation on a Goodwill retail store floor, unsold merchandise from our retail stores are sent to the Outlet Store at 1320 W. Reno in Oklahoma City. This store’s model is very different from regular Goodwill retail stores. Merchandise is put into rolling tables and totes for shopping, and then rotated every two hours with fresh items. Except for the individually priced furniture, merchandise is sold for $1.49 per pound.
Contract Services – Professional Partnerships
Goodwill’s Community Contracts division offers janitorial, unarmed security, recycling and small assembly services. A partnership with Goodwill gives your business a competitive edge and benefts the entire community. Our Community and Industrial contracts emphasize learning integrated with industrial work skills needed in the community. Our crews work greener, smarter, and harder for you. Goodwill provides security and/or janitorial services to the State of Oklahoma and the Oklahoma Military Department facilities.
78,343 lbs. of belts and purses recycled.
191,229 lbs. of plastic recycled.
123,904 lbs. of broken or unsold toys recycled.
2.1 million square feet cleaned
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What We Do
Administration
Impact
On Saturday, October 4th, Goodwill Industries of Central Oklahoma hosted a premier community engagement event in downtown Oklahoma City at the beautiful Myriad Botanical Gardens. Previously the event was a benefit concert and in 2014 it was expanded to an all-day festival providing the best Oklahoma has to offering in food, music, art and learning experiences for the entire family. More than 5,000 people enjoyed a variety of food vendors, culinary presentations, and music on three stages, artisans and free children’s activities. Young and old alike were treated to a one-of-a-kind extrasensory experience.
Over 100 volunteers helped during the event as greeters, working in the children’s area and many other areas of hospitality. All volunteers received a free festival T-shirt.
The 2014 festival benefited the Goodwill Abilities Scholarship that provides continuing education assistance to a high school graduate with disabilities.
Peace Love & Goodwi l l Fest iva l
Peace Love & Goodwill 2015 A day of food, music, art, and learning
As we look forward to the 2015 festival, we will be expanding the youth and family focus and the benefit will also include our other youth programs including GoodGuides®, Work Adjustment Program and Summer Youth Program.
If you are interested in being a sponsor, food vendor, musician, marketplace vendor or volunteer, please visit our website to register at www.peacelovegoodwill.org.
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Peace Love & Goodwi l l Fest iva l
ADA 914 Arlington Center Ada, OK 74820
MIDWEST CITY 6824 E Reno Midwest City, OK 73110
SHAWNEE 1027 N Harrison Shawnee, OK 74801
OKLAHOMA CITY 316 Blackwelder Ave. Oklahoma City, OK 73108
ENID 114 S Independence Enid, OK 73701
NORTH PENN 2016 NW 39th Oklahoma City, OK 73118
WEST NORMAN 2430 W. Main Norman, OK 63069
JOB CONNECTION CENTERS
Norman, OK 63069
Oklahoma City, OK 73118
NEW RETAIL STORES
Our Locations Goodwill of Central Oklahoma is growing to better serve you!
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Stores & Donat ion Centers
WEST EDMOND 2125 W 15th Edmond, OK 73003
WEST NORMAN I-35 1204 Interstate Dr. Norman, OK 73072
EDMOND 1324 N Kelley Edmond, OK 73003
82ND & WESTERN 8301 N Western Ave. Oklahoma City, OK 73114
MAY & GRAND 7420 N May Oklahoma City, OK 73116
ARDMORE 8 S Commerce Ardmore, OK 73401
N. MACARTHUR 13325 N MacArthur Oklahoma City, OK 73142
SHAWNEE 1027 N Harrison Shawnee, OK 74801
MAYFAIR 5020A N May Avenue Oklahoma City, OK 73122
NORTH MERIDIAN 6209 N Meridian Oklahoma City, OK 73112
NORTH PARK 12302 N May Avenue Oklahoma City, OK 73120
EL RENO 1700 Investors Avenue El Reno, OK 73036
HEFNER & ROCKWELL 11122 N Rockwell Oklahoma City, OK 73112
TRI CITY 715 NW 32nd Place Newcastle, OK
EAST MOORE 111 N Eastern Moore, OK 73160
SW 119TH & WESTERN 857 SW 119th Street Oklahoma City, OK 73170
GUTHRIE 1624B S Division Guthrie, OK 73044
MIDWEST CITY NORTH 9128 NE 23rd Street Oklahoma City, OK 73141
EAST NORMAN 2101 Classen Blvd. Norman, Ok 73072
MUSTANG 200 N Mustang Mall Tc. Mustang, OK 73064
MIDWEST CITY - EAST 990-3 SE 15th Street Midwest City, OK 73130
23RD & PENN. 2124 NW 23rd Street Oklahoma City, OK 73107
WEST MOORE 741 NW 12th Street Moore, OK 73160
ATTENDED DONATION CENTERS
WINDSOR HILLS 4605 NW 23rd Street Oklahoma City, OK 73127
THE VILLAGE 2917 W Britton Road The Village, OK 73120
COUNCIL 1320 W Reno Avenue Oklahoma City, OK 73018
MIDWEST CITY 6830 E Reno Ave. Midwest City, OK 73110
ADA 914 Arlington Center Ada, OK 74820
STILLWATER 811 S Main Street Stillwater, OK 74074
EAST NORMAN 151 SE 12th Ave. Norman, OK 73071
OUTLET STORE 1320 W Reno Avenue Oklahoma City, OK 73018
YUKON 1101D Garth Brooks Yukon, OK 73099
SOUTH PENN. 2109 SW 89th St. Oklahoma City, OK 73159
EDMOND 48 E 15th St. Edmond, OK 73013
NORTH PENN 2016 NW 39th Street Oklahoma City, OK 73118 MACARTHUR 5845 NW 50th St. Oklahoma City, OK 73122
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Stores & Donat ion Centers