Together Redefining Digital SafetySYMANTEC AND THE LIFELOCK TECHNOLOGY STORY

Symantec Corporation, the world’s leading cyber security company, helps organizations, govern-ments and people secure their most important data wherever it lives. Founded in 1982, Symantec has grown to more than 13,000 employees in more than 35 countries. Organizations across the world look to Symantec for strategic, inte-grated solutions to defend against sophisticated attacks across endpoints, cloud and infrastruc-ture. Operating one of the world’s largest cyber intelligence networks, we see more threats, and protect more customers from the next genera-tion of attacks.

Likewise, a global community of more than 50 million people and families rely on Symantec’s Norton and LifeLock compre-hensive digital safety platform to help protect their personal information, home networks, and identities at home and across their devices.

Norton’s broad array of industry-leading, award-winning technologies include device protection for PC, Mac and Mobile (iOS and Android), secure backup, password management, and parental controls. Norton recently developed an innova-tive new offering (Norton Core) to provide high performance Internet connectivity to the home while securing all network connected devices in the home and providing next-generation parental controls.

Already the world’s largest consumer digital safety company, Symantec acquired LifeLock in February 2017, which adds the leading identity theft protection services provider to the Digital Safety portfolio. The recent Equifax data breach, which exposed the personal information of over 140 million U.S. consumers, is a strong reminder why identity theft protection is critical for consumers and a growing market opportunity.

Digital safety is an estimated $10 billion market, and is projected to grow nearly 7 percent annually, as more than one-third of Americans and more than 650 million people globally were victims of cyber-crime in 2016.1

TogetherNorton and LifeLock are redefining what it means to be safe in the digital world.

1 Symantec company estimates, June 2017 Financial Analyst Day presentation2

No one can prevent all identity theft.1 Based on a monthly online consumer survey (n=2,237) conducted for LifeLock by MSI International, Oct 2016 – Mar 2017.† LifeLock does not monitor all transactions at all businesses.†††Reimbursement and Expense Compensation, each with limits of up to $1 Million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. And up to $1 Million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.Copyright © 2017 Symantec Corporation SYMANTEC PROPRIETARY– Limited Use Only

At Norton, our mission is to provide you with the ultimate protection against cybercrime. By adding LifeLock, we now provide a comprehensive digital safety solution that not only helps protect your devices, connections, and home network – but now also helps protect your identity. Enjoy peace of mind knowing that you have both Norton and LifeLock on your side.

“ The combination of Symantec, the leader in consumer security, and LifeLock, with more than 4.5 million members, paves the way for us to deliver comprehensive digital safety solutions for consumers who face an onslaught of new risks every day,” said Symantec CEO Greg Clark. “With the addition of LifeLock, consumers will now have a single place to get the protection services they need for their entire digital lives—from two trusted, industry-leading brands.”

Symantec is the global leader in cybersecurity.

Norton is the leading brand forconsumer security solutions.

LifeLock is the #1 most recognizedbrand in identity theft protection.1

• Over 25 years of security expertise

• 14 security centers worldwide,operating 24/7/365

• Award-winning support

• Over 12 years of identity theft protectionexpertise

• Proprietary LifeLock Identity Alert® System†

• Million Dollar Protection™ Package†††LifeLock helps protect you with reimbursement for stolen funds andcompensation for personal expenses as a result of identity theft based on the limits of your plan and provides coverage for lawyers and experts if needed, to help resolve your case.†††

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Questions? Please visit LifeLock.com/employer or call 1-800-LifeLock (543-3562)No one can prevent all identity theft.1 Based on a monthly online consumer survey (n=2,237) conducted for LifeLock by MSI International, Oct 2016 – Mar 2017.2 2017 Identity Fraud Study, Javelin Strategy & Research.

LifeLock Identity Theft Protection Tips, Advice and Reminders on All Things Identity Theft Protection

What Is Identity Theft?Identity theft is when someone steals your personal information for their gain and your loss.Personal information can include your Social Security number, birth date, email address and passwords. Criminals could potentially steal from retirement accounts, buy property and even commit crimes–all in your name. Sometimes it could take years before anyone notices and the restoration process can also be lengthy.

Please take the time to learn more in this handbook. When your level of identity theft awareness goes up, you can better defend yourself and educate others on how important it is to have identity theft protection.

Identity Theft By The NumbersFrom data breaches to all you do online, it’s getting easier for criminals to steal your personal information.

There’s a new victim of identity fraud every 2 seconds.2

1 in 4 The number of people in the U.S. who have experienced identity theft.1

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How Criminals Commit ID TheftID thieves are always looking for ways to steal your personal information.Here are some examples:

Mail TheftBy stealing your mail, thieves can get your personal information from bills, statements, etc.

Dumpster DivingThieves can go through your garbage to find old bills and recent receipts.

Data BreachesCompanies you do business with could be storing your personal information. If there’s a breach, your info could be compromised.

ATM OverlaysThese are devices thieves install at ATM machines and gas pumps to steal your account information when your card is swiped.

Change of AddressThieves can change your address at the post office and divert your mail into the wrong hands.

Malware & VirusesYour computer can be hacked through websites, Internet programs or file-sharing networks allowing thieves to access your private personal information.

Stolen WalletWhile some thieves might be after money, others are more interested in your personal identifica-tion to steal more than just cash.

Shoulder SurfingThieves stand behind you and watch as you enter passwords, personal identification numbers or private information.

Keystroke LoggingOn public computers, gas pump displays and ATM keypads, criminals can install technologies to record the buttons you press as you enter card numbers or passwords.

VishingPhone scams that request personal information either by a direct caller or through voice messages.

Online ShoppingIf you mistakenly shop at a fictitious retail website or through unsecured payment systems, your credit and debit cards could be at risk.

The Dark WebThis is an underground, online community where criminals can go to buy and sell your personal information.

PhishingThese are fake emails that can look surprisingly legitimate. If you get tricked into clicking a link or providing information, thieves can get your passwords and account numbers.

SmishingPhishing through a Short Message Service (SMS) or text message. The message will direct you to visit a website or call a phone number.

Questions? Please visit LifeLock.com/employer or call 1-800-LifeLock (543-3562)No one can prevent all identity theft. 5

How Thieves Can Use Your Stolen Information Once a criminal has what they need, they can start doing bad things for their gain and your loss. Here are some examples:

Tax-Related ID TheftBy only using a stolen Social Security number and birth date, identity thieves can file a fake tax return in your name.

Drain AccountsUnder your name, thieves can withdraw money or make major purchases like a house or car while you’re stuck with the bill.

We don’t just alert† you to potential identity theft, we work to fix it.Learn more about plans and features at LifeLock.com.

No one can prevent all identity theft.† LifeLock does not monitor all transactions at all businesses.

Medical ID TheftYou may not notice this type of theft until it’s time for medical treatment or an insurance claim. Thieves can use your name or insurance information to receive medical care.

Open New AccountsThieves can open accounts for credit cards, loans, utilities and more in order to make purchases or steal funds. These accounts may not be detected for a year or more.

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The LifeLock Restoration ProcessIf you become a victim of identity theft, our U.S.-based Identity Restoration Team will work to resolve the issues so you can focus on more important things.

Identity theft restoration. Don’t go through it alone.

LifeLock’s Three-Layered Approach to Protection

Questions? Please visit LifeLock.com/employer or call 1-800-LifeLock (543-3562).No one can prevent all identity theft.† LifeLock does not monitor all transactions at all businesses.†† Phone alerts made during normal local business hours.††† Reimbursement and Expense Compensation, each with limits of up to $1 Million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. And up to $1 Million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.

Detect & AlertWe can detect a wide range of threats and will alert you by phone††, email or text if we find suspicious activity.†

RestoreIf you become a victim of identity theft while a LifeLock member, a dedicated U.S.-based Identity Restoration Specialist will work with you from start to finish to help fix the issue.

Million Dollar Protection™ Package†††LifeLock helps protect you with reimbursement for stolen funds and compensation for personal expenses as a result of identity theft based on the limits of your plan and provides coverage for lawyers and experts if needed, to help resolve your case.†††

Member signs a Limited Power of Attorney form to allow LifeLock to work with merchants on the member’s behalf during the restoration process.

LifeLock assists the member in filing the FTC affidavit of identity theft, setting a 90-day or 7-year fraud alert with the credit bureaus, and request credit reports.

LifeLock sends the claim kit to the member and assists the member in submitting their insurance claim for LifeLock benefits.

Once the claim kit is returned, LifeLock will call the merchant to confirm what documents are required and what method they prefer to receive them.

If needed, LifeLock will provide lawyers, accountants or investigators to work on the member’s behalf.

LifeLock will conduct follow-up calls with the merchant to ensure resolution, including handling any credit disputes that may arise.

LifeLock will provide case status updates to the member throughout the case until closure.

LifeLock will document the identity theft and resolution in case of future related identity theft events.

Finally, LifeLock will request a release letter from mer-chants, order a credit report 90 days after closure and follow up with the member in 4 months to ensure that the member has received the report and that the identity theft is resolved.

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Why LifeLock?Since there’s a new victim of identity fraud every 2 seconds,1 it only makes sense to go with LifeLock, the #1 most recognized brand in the identity theft protection industry.2

• Founded in 2005

• Trusted by Over 4.5 Million Members

• Available From a Variety of Partners, Employersand Retailers

• Will Never Sell Your Data

• LifeLock’s security program was named to theOnline Trust Alliance (OTA) Honor Roll in 2015,2016 and 2017.

“Don’t Wait Until Something Happens”“ My purse was stolen with all identifying information from social security to address etc. I wish I had the coverage before the theft so I’d always have had peace of mind.”

Susan T, Member since Oct 2013

“Best decision I’ve made”“ I started using LifeLock right after I tried to file my taxes and was told that my SS# had already been submitted. My tax guy suggested I try LifeLock. Best decision I made! Now I have peace of mind.”*

Jessie K, Member since Oct 2012

No one can prevent all identity theft.1 2017 Identity Fraud Study, Javelin Strategy & Research2 Based on a monthly online consumer survey (n=2,237) conducted for LifeLock by MSI International, Oct 2016 – Mar 2017.

Questions? Please visit LifeLock.com or call 1-800-LifeLock (543-3562)

*A fee applies for restoration of identity theft events that occur prior to membership.

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Get LifeLock Identity Theft Protection• LifeLock sees a wide range of threats to help protect

your identity

• 24/7 Identity Protection Agents to answer any questions

• Million Dollar Protection™ Package†††

• Dedicated, U.S.-Based Identity Restoration Specialist ifyou become a victim

In Your Wallet/At Your Home• Use crosscut shredders for personal, financial or legal

documents

• Retrieve mail promptly and investigate if your mail is late

• Don’t carry unnecessary identifying personal information

• Keep your wallet and purse secured when out in public

Shopping Online• Create Internet passwords with combinations of letters

and numbers

• Avoid creating passwords that are obvious or used often

• Keep passwords out of plain sight

• Make sure business and shopping are getting done on asecure site—you can tell if it’s secure by a lock featuredin the search bar and uses “https” addresses

• Check billing statements for the correct companyname, amount and purchase information

• Only share the necessary information when creating alogin account

Here are Seven Places Where a Small Change Can Make a Big Difference.1

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Credit and Debit Cards• Take advantage of free credit monitoring services

• Don’t swipe your cards multiple times or throughseparate machines

• Make sure that cashiers swipe your cards in front of you

• Check your entire statement every month for every cardand bank account

• Avoid carrying any debit or credit cards that aren’tabsolutely necessary

• Cancel a card immediately if suspicious chargesare found

• Use credit cards instead of debit cards when possible

At the Bank• Avoid giving personal information over the phone to

anyone who claims they are working for a bank or creditcard company unless you previously initiated contact.

• Use direct deposit when possible

• Investigate late statements or correspondences fromyour bank

• Take advantage of free credit monitoring services

Phone, Email and Computer• Be suspicious of any unexpected emails asking for

personal information

• Physically destroy your hard drive before selling ordiscarding your computer

• Install reputable anti-virus software and keep it up-to-date

In the Mail• Avoid placing outgoing mail into unlocked curb side

mailboxes

• Don’t write account numbers or personal informationon the outside of envelopes

• Have the post office hold your mail if you’re leavingtown for more than a day or twoQuestions? Please visit LifeLock.com or call 1-800-LifeLock (543-3562).

No one can prevent all identity theft.††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal. 9

Better Data Analysis for Better ProtectionHelp protect your clients— and their staff—with LifeLock and ID Analytics

Help provide peace of mind for your enterprise and your customers amid the growing threat of identity theft.

Visit LifeLock.com today to learn more or call 844-689-8639

It’s an uncertain world. Consumers could be putting themselves at risk when they make a purchase, open an account or even interact on social media.

You can help protect them—with LifeLock and ID Analytics. A wholly- owned subsidiary of LifeLock, ID Analytics is a leader in credit and fraud risk solutions with patented analytics, proven expertise and in-depth insight into consumer behavior.

The industry-leading abilities of ID Analytics set LifeLock apart from other services that merely monitor† credit alone by:

• Partnering with businesses to help stop fraud attempts before new accounts are created

• Conducting in-depth, data-based reviews of new applications

• Sending new account opening alerts† to LifeLock members through LifeLock

† LifeLock does not monitor all transactions at all businesses. 10

How it worksID Analytics enterprise clients, ID Network® members, send app data to ID Analytics for evaluation. LifeLock monitors millions of transactions per second. The ID Network members come from many industries, including credit card issuers, telecom, cable, utilities, automotive and marketplace lenders, and subprime lenders. The diversity of network participants ensures that we see activity from a large variety of industries.

ID Analytics conducts an in-depth review of every element of the application to deliver an up-to-the-minute assessment of credit and fraud risk. It then returns a score based on the relative risk of the applications, along with reason codes that demonstrate the most significant risk factors. The enterprise can then evaluate the application based on the level of risk it represents.

If you are interested in learning more about ID Analytics and their anti-fraud technology and solutions you can visit www.idanalytics.com.

Each person is one dot (high risk individuals only). Each connection is one line (address, phone or email).

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FRAUD “BURST”

PRIOR ACTIVITY

Using advanced analytics, ID Analytics detects patterns of fraud early in the timeline. The image above shows high risk credit applications detected by the ID Network®. The clusters represent unusual connections between identities used to request credit. The circled cluster of 29 identities all submitted applications using the same phone number.

This is a common technique used by fraudsters so they can easily answer questions about the applications they submit in other people’s names. This cluster shows an increased risk associated with these applications.

Finally, ID Analytics checks the secure copy of the LifeLock member database to see if the application is associated with a LifeLock member. If so, LifeLock sends an alert to be forwarded to the consumer.

Part of the LifeLock networkThrough best-in-class services like ID Analytics, LifeLock delivers threat detection, identity alerts† and comprehensive remediation services for identity theft protection that goes significantly beyond credit monitoring.

Activity linked to 141 SSNs Concentrated in Pacific Northwest

ID Analytics Detects Patterns of Fraud Early

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Copyright © 2017 Symantec Corporation SYMANTEC PROPRIETARY– Limited Use OnlySymantec, the Symantec Logo, the Checkmark Logo, Norton, Norton by Symantec, LifeLock, the LockMan Logo and are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.