Together,we are a team

Business Development Executive

Trust Tobermore

Contents

Background 4Business Development Executive 6Requirements 7Training 8Benefits of working for Tobermore 9Testimonials 10Well-Known Schemes 12The Team 13

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Background

Our customer serviceOur approach to customers provides reassurance and confidence that we listen to their needs, which makes us the supplier of choice. Tobermore seek to build lasting relationships with our customers by surpassing their expectations in quality and service. We believe in conducting our business in a manner, which achieves sustainable growth whilst maintaining a high degree of integrity, trust, honesty and teamwork.

Our productsWe provide our customers with a market leading choice of products to suit all project requirements. Our product quality throughout the years continually meets and surpasses customer expectations. Tobermore has received many other accolades to further support the company ethos of excellent customer service whilst providing high quality products. Tobermore is also an accredited ISO14001 and ISO9001 company.

Our business processesWe make it easy for customers to do business with us. We have put the correct processes in place so customers find it easy to deal with us and get the products and information they require faster than our competitors.

Tobermore is a European Quality Award winning company. We are a UK based paving and walling manufacturer specialising in the supply of world class landscaping materials including block paving, paving flags, kerbs, edging and walling products for both the domestic and commercial markets throughout the UK and Ireland.

Our peopleOur people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements.

& counting75 Years

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Job Summary

A Business Development Executive focuses on identifying new business opportunities (projects or high level customer meetings) with key customer groups such as Landscape Architects, Engineers, Main Contractors, Groundworkers and House Builders, in line with the targeted campaigns of the team. A Business Development Executive understands the market, the customers and provides hard landscaping design support, product options or prices in order to generate a new business lead, which is passed to the relevant external sales team member to convert into a new Tobermore specification or order.

Key Responsibilities

The following list constitutes the key tasks and duties of your post upon which your job performance will be assessed. Tasks are not in any particular order; therefore the sequence which they appear should not be interpreted as indicating priority or relative importance.

Key Duties:

• Identify new projects by scrutinizing planning leads & BarbourABI. • Contact current customers to gain new business projects. • Contact new, unknown customers to gain new business opportunities. • Use LinkedIn to identify potential new business targets. • Follow up on website enquiries to gain new business leads. • Develop Fast Find Secura downloads into business opportunities. • Follow up on mailers where customers have clicked & opened the emails to gain new business.

Key Skills:

• Be well organised and have an ability to manage your time• Enjoy a challenge, be persistent and be driven to succeed• Have an excellent telephone manner with objection handling skills• Have excellent written communication skills• Be driven by a high level of attention to detail• Be a team player, supportive and prepared to go over and above to help• Be able to take the initiative and work independently to reach individual & team targets• Play an active role in team meetings• Be confident and enthusiastic with a ‘can do’ attitude

Business Development Executive

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Essential Desirable

Qualifications • 5 GCSE’s including English & Maths A – C • A Levels / Degree

Experience • 6+ months of customer service experience • Business development experience, • Knowledge of the

construction industry

Knowledge, Skills and Competencies

• Very well organised person• Self-motivated• Ability to work as part of a team and independently• Great communication skills• Ambitious and keen to success and progress• Time management• Adaptable to change • Handling rejection• Engaging• Team player• Ability to plan own approach / strategic thinker• Positive outlook• Persistent • Systematic• Can do attitude

• Telephone selling/tele marketing• CRM experience

Physical Circumstances

• Full and clean driving license

Requirements

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TrainingA comprehensive 6-8 week Training Program will be provided, covering all aspects of our business, including:

• Business Strategy

• CRM

• Internal Systems & Processes

• Barbour & LinkedIn

• Technical Product Training

• Tobermore Design Services

• Cold calling techniques

• Communication with Customers

• Working with other Tobermore teams

(includes work shadowing time)

• Planning & Time Management

When starting Tobermore, like many, I didn’t have any experience in ‘Business Development’ but this wasn’t something I needed to worry about. The detailed training support and resources Tobermore provided put me at ease straight away and learning was very enjoyable. Part of our ethos at Tobermore is continual improvement so training is available not only when you first join the Tobermore Family but throughout your entire time here.

Kirsty McKenna Business Development Executive

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RemunerationThe salary for this role is negotiable depending on experience.

Bonus A bonus scheme is included in the remuneration package for this post.

PensionYou will be eligible to join the organisation’s contributory pension scheme

Annual leaveYour annual leave entitlement will be 30 days. Annual leave entitlement increases with service.

Holiday Purchase SchemeWe have a holiday purchase scheme available for all employees.

Benefits of working for Tobermore

Additional benefitsBeing part of an Award Winning Company – ‘One to Watch’ for Successful Workplace Engagement, won the European Foundation for Quality Management (EFQM) Business Excellence Award.

Payroll Giving Employer.

Long term career prospects within a growing and financially stable family business.

First class working environment, newly refurbished and enhanced headquarters building.

Complimentary Employee Events.

Length of Service Awards.

Structured induction and probation period.Participation in charity fundraising events.

Very strong emphasis on training (internal and external), mentoring and development.

Excellent workplace culture and team approach.

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Testimonials

I have worked now at Tobermore for over 4 years and I can honestly say I love my job and working for a company with a fantastic culture. Your ideas are heard, you are encouraged every day and everyone is very welcoming. Tobermore is a great company to work for.

Rebecca Moore Business Development Executive

Hayley BabbBusiness Development Executive

Tobermore is a great company to work for. At Tobermore you feel part of a family & become a part of company who supports you to become the best you can be. My time at Tobermore has given me the opportunity to learn, develop and also meet great people who have become long lasting friends!

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Well-Known Schemeswww.tobermore.co.uk/projectsSee more online at:

British Airways i360, Brighton Sir Chris Hoy Velodrome, Glasgow

Olympic Way, Wembley Arena, London Bet365 HQ, Stoke-on-Trent, Staffordshire

University of Hertfordshire, HertfordshireHeathrow Terminal 2, London

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The Team

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Tobermore 2 Lisnamuck Road, TobermoreCounty L’derry, BT45 5QF

T: 028 7964 2411

www.tobermore.co.ukv1.0