Toll Violations

BATA Oversight CommitteeJanuary 2008

2

Tolling & Violation Systems on State-Owned Toll Bridges

3

CSC Violation Processing

• Image Reviews • 900,000 images are reviewed each month

• Obtains vehicle owner information from DMV

• Sends violation notices• Average of 160,000 first and second violation notices

are sent each month• First Notice – Toll plus $25 penalty• Second Notice – Toll plus $70 penalty

• Collects violation payments• Service Center• Website

4

Customer Violations (Issue #1)

333,

214

359,

598

327,

617

384,

738

371,

908

411,

274

444,

134

423,

295

508,

535

497,

102

539,

551

574,

109

587,

162

610,

337

609,

460

678,

812

651,

255

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000Ju

l-06

Aug

-06

Sep

-06

Oct

-06

Nov

-06

Dec

-06

Jan-

07

Feb-

07

Mar

-07

Apr

-07

May

-07

Jun-

07

Jul-0

7

Aug

-07

Sep

-07

Oct

-07

Nov

-07

• Customer violation are about 6% (600,000 per month) of total transactions.• All tolls are collected through license plate images.

5

True Violations (Issue #2)

301,

482

351,

625

314,

253

300,

168

285,

490

258,

066

282,

147

253,

400

303,

365

273,

328

276,

830

258,

260

281,

627

306,

977

267,

327

285,

545

257,

616

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000Ju

l-06

Aug

-06

Sep

-06

Oct

-06

Nov

-06

Dec

-06

Jan-

07

Feb-

07

Mar

-07

Apr

-07

May

-07

Jun-

07

Jul-0

7

Aug

-07

Sep

-07

Oct

-07

Nov

-07

• True Violations are mostly non-customers.• True violations average about 3% (300,000 per month) of total trans

actions.

6

True Violations - Equipment Issues (Issue #2)

158,

958

196,

567

167,

113

141,

919

140,

006

102,

712

112,

573

105,

340

120,

914

87,4

16

58,4

56

53,8

03

53,7

36

60,0

25

65,4

31

49,0

13

79,2

91

-

40,000

80,000

120,000

160,000

200,000Ju

l '06

Aug

'06

Sep

'06

Oct

'06

Nov

'06

Dec

'06

Jan

'07

Feb

'07

Mar

'07

Apr

'07

May

'07

Jun

'07

Jul '07

Aug

'07

Sep

'07

Oct

'07

Nov

'07

• Currently (November 2007), about 50,000 violations per month are un-collectable due to equipment issues (e.g. cameras, image transmission, etc.).

7

True Violations - Vehicle Issues (Issue #3)

101,

093

96,4

69

78,5

54 91,1

41

81,4

79

83,1

39 93,4

91

80,5

71 95,8

97

96,8

90

109,

300

148,

489

123,

216

124,

549

111,

323

119,

031

112,

295

-

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000

200,000Ju

l-06

Aug-

06

Sep-

06

Oct

-06

Nov

-06

Dec

-06

Jan-

07

Feb-

07

Mar

-07

Apr-

07

May

-07

Jun-

07

Jul-0

7

Aug-

07

Sep-

07

Oct

-07

Nov

-07

• Currently (November 2007), about 112,000 violations per month are un-collectable due to vehicle issues (e.g. no plate, dealer plate, obstructed plate, etc.)

8

Violation Payments (Issue #4)

$-

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000

$900,000

$1,000,000

$1,100,000

$1,200,000

$1,300,000Ju

l-06

Aug-

06

Sep-

06

Oct

-06

Nov

-06

Dec

-06

Jan-

07

Feb-

07

Mar

-07

Apr-

07

May

-07

Jun-

07

Jul-0

7

Aug-

07

Sep-

07

Oct

-07

Nov

-07

Funds from DMV Hold (collected at DMV)Late PenaltiesPenaltiesTolls

• Violation payments have significantly increased with the implementation of DMV-holds.

9

Estimated Gap Between Toll Revenue Expected and Violation Funds Collected

FY 06-07 FY 07-08(Estimated)

Expected Toll Revenue from Violations (customer and true violations)

$31,433,758 $45,390,162

Violation Revenues Received (customer and true violations)

$24,572,157 $41,893,241

Net (Loss)/Gain ($6,861,601) ($3,496,921)

Percent of Total Revenues -1.6% -0.7%

10

Violation Enforcement Plan

1. Reduce customer violations

2. Reduce true violators

3. Identify those that violate

4. Get payment from those who violate

11

Violation Enforcement Plan

• Customer Violations (Issue #1)1. Retune tag readers in all FasTrak®-only lanes. 2. Replace all toll tags that are older than 5 years old.3. Notify customers to properly install their toll tags.4. Examine charging fees for excessive pay-by-plates.

• True Violations (Issue #2)1. Implement CHP enforcement of violations at toll plazas,

especially for vehicles that do not have license plates. 2. Conduct a public awareness campaign regarding violation

enforcement.3. Improve violation policy signage at plazas.4. Introduce legislation allowing BATA to impound/boot

vehicles and to revoke the driver’s license of vehicle owners with unpaid violations.

12

Violation Enforcement Plan• Identify Violators (Issues #3 and #4)

1. Replace violation cameras system.2. Develop “look-up” system with out-of-state DMVs. 3. Implement automatic violation processing agreements with

rental car agencies.4. Implement program to distribute toll tags at car dealerships. 5. Pursue legislation to require the issuance of license plates at

car dealerships.

• Get Payment from Those that Violate (Issue #5)1. Institute collections actions for motorists with outstanding

violations (underway).2. Improve DMV Hold processing with DMV, including use

Franchise Tax Board to recover payment from motorists with outstanding violation payments.