Automated business processes in Finnlines

Tom Pippingsköld, CFO

Finnlines Plc

Maritimecluster

Shippingcompanies

Othermaritimerelated

industries

Ports

Stevedoringcompanies

Unions and associations

Public sector

Associatedindustries

Shipbuilding& offshore

indstry

Maritimesuppliers

Source: Oxford Economics

With Finnlinesyou reach all main ports in the Baltic

Sea, the North Sea and beyond

Mobile, break bulk, containers

Paper and forest products

Passenger servicesCarsTrailers, trucks

Challenges and solutions

Line Management

Traffic Planning Vessel SchedulesAllotment

Groups/ VoyageTemplates

Vessel CapacityUsage Control

Profit Control

Sales CustomerRequests

Quote AgreementAgreed

AllotmentAgreementFollow-Up

Service Requests/ Claims

BookingNew or

AllotmentBooking

Update Booking/ Shipment

BookingConfirmation

Pre- and On-Carriage Orders

Booking to LoadingTerminal

Voyage CapasityControl

LoadingOperations

Gate-In Unit

Follow-Up

Export Customs Control, if outside EU

Driver Check-In Loading ReleaseLoading Unit

Follow-upUnit Follow-Up

Documentation Export Documentation

Hazardous Goods

Declaration to Authority

Manifest to Authority

Manifest to Discharge Port

Invoicing PricingGenerate Invoices

Send Invoices Electronic Data Exchange Partly Electronic Data Exchange

From booking to loading and discharging, our process is reliable and effective

• Creative solutions: system enables booking, unit and cargo correctness and ensures correct timing

• Clear guidelines

• Optimised vessel capacity

• Secure cargo handling

Self-services:From extranet solutions and web portals to mobile applications

Finnlines Cargo mobile application

• Monitor and trace unit shipments

• Customer can add new bookings and change the details of existing bookings

• Instant information for customer, including beforehand information for the end customer when the unit can be picked up from the destination port

Benefits are huge

By digitising and automating processes, costs have been cut by more than 30 %.

In addition information is more accurate, of higher quality, and transferred quicker to various recipients i.e. customers, ports, customs etc.

The Next wave