tony del favero – sales director mendocino software, inc. mendocino software hp continuous...
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Tony Del Favero – Sales Director
Mendocino Software, Inc.
Mendocino SoftwareHP Continuous Information Capture (CIC)
• Partnership Premise
• Why Continuous Data Protection (CDP)
• HP Continuous Information Capture (CIC)
• Beyond CDP
• Data Anywhere
• Architecture
• Use Cases
• Customer/Organizational Targets
• WIFM
• Customer Examples
Agenda
Partnership Premise
• Directly aligned with HP growth strategy
• Enhances ability to extend server and storage leadership
• Attack competitively held storage accounts
Provides Hewlett-Packard and their partners with a first-mover opportunity to dominate in the rapidly emerging $4 billion CDP market.
Why Continuous Data Protection?
Source: ProgresSmart, Storageworld Conference, June 2005
Hardware orsystem problem
56%
NaturalDisasters
2%
ComputerVirus4%
Other3%
HumanError
26%
Softwarecorruptionor systemproblem
9%
ACROSS ALL APPLICATION ENVIRONMENTS
Despite massive investments in Hardware redundancy,
42% of downtime still not well covered
SW Infrastructure
11%
Other10%
Basic cost27%
ApplicationMaintenance
32% DBA & SystemAdministration
20%
Source: Ground Up: An Independent Assessment of Sybase ASE 15,The Standish Group International, March 2006
ACROSS ENTERPRISE DATABASE ENVIRONMENTS
52% of database costs are in areas thatcan require application downtime
"There is no question in my mind that CDP technology is vastly more transformational than most folks realize today. It will not only transform the way we protect and recover data but its ability to provide point in time copies will have a major impact on a variety of off host processing areas.”
“It will dramatically change the way data is protected, decreasing the recovery time and the amount of data lost.”
Market Trends
“Hype Cycle for Storage Software Technologies, 2005”, Gartner, June 3, 2005
Gartner
Taneja Group“What is undeniable now is that CDP technologies, working in direct conjunction with the application, are going to chart the future of information recovery.”
“Application Recovery: The Case for CDP”, Taneja Group, June 2005
Arun Taneja, March 2006
“ The concept of CDP is one of the smartest things ever in the computer business. Prior to CDP, we accepted our pathetic fate in backup: We know it’s awful. . . we know we’re going to throw good money after bad, year after year. CDP is the first significant technological change in backup and recovery in a lot of years. . .”
Enterprise Strategy Group
Steve Duplessie, Enterprise Strategy Group, April 2006
Daily backup
Snapshots
Point in TimeTarget:• Data Recovery is somewhat important• Minimal SLA requirements• Small # of data copies required• Some application interruption /
degradation is acceptable
BU
SIN
ES
S V
AL
UE
TIMELINE Example12 AM 12 AM
Replication – Current point in time
ReplicationTarget:• Disaster protection for physical site
problems
CIC SolutionTarget:• Protection for physical site problems • Logical corruption• Application Recovery is very important
• Short recovery time, minimal loss• High SLA requirements• Multiple data copies required • Zero Host Impact
Any customer
Configurable event
Any point in time, plusAnnotated business/application processes
Pre-patch
Post-patch
Databasecheckpoint
Quarterlyclose
Event addressable
Any point in time
“Vanilla” CDPTarget:• Data Recovery is important• Medium SLA requirements• Very small # of active data copies required• Small # of Servers
Time addressable
HP CIC – Beyond CDP
CIC Architecture
Production Server(s)
HP CIC Server
Metadata
ProductionStorage
RecoveryStorage
Any Selected Server(s)
Historical View creation, presentationand use completely de-coupled
from production applications
FC SANattached
RedHat Linux
Dual CPU
Multiple Historical
Views
Optimized Recovery Window
Newer Older
Event marker
Writes
Metadata
Data Tap
Recovery Today
Troubleshooting
Find backup & archive logs
Restore or move data to Recovery or Production Server
Start DB & run archive logs
Are you modifying your only non-production copy?
Verify recovery point
Was diagnostic determination accurate?
Search through error/system logs
If not… start over…
Step 1
Step 2
Step 3
Step 4
Step 5
Recovery Using CIC
Start application from each historical view and verify optimal recovery point
Step 3
Rollback production to verified recovery point and start application
Step 4
Select Event Marker(s) and present historical views to one or more Alternate Servers
Step 2
Production Server(s)
Production Storage
Recovery Storage
Alternate Server(s)
TroubleshootingStep 1
Review event markers for likely cause
Patch
Optimized Recovery Window
Data Tap
Beyond Recovery
• A variety of users require access to current business-critical data− Test and development − Audit, compliance− Data analytics, reporting − Data protection and recovery
• But, conventional copy creation technologies have issues− Copy creation impacts production application− Limited number of copies available− Suboptimal copy creation points to meet all possible needs− Copies take time, disk space, and require planning
• What if you could − Instantly create one or more copies of your production environment− To any previous point you select at the time most convenient for you− Without impacting your production applications− Rely on these views (copies) to be readable, writable, write
ordered and recoverable images that reliably represent the application state at the chosen time?
Virtual Historical Views
CIC Appliance
CIC Storage
Any Server(s)
8 am View 7 pm View
Transactions written to new locations without modifying
existing capture storage
Multiple points in time to any point without multi-view storage overhead
Data Anywhere
Exchange
Oracle
Other
• Rapid recovery to optimal recovery point Rapid recovery to optimal recovery point
• Removes B/U window, reduces frequencyRemoves B/U window, reduces frequency
• Facilitates testing and upgradesFacilitates testing and upgrades
• Enables efficient and frequent data warehouse Enables efficient and frequent data warehouse loading for analytical reportingloading for analytical reporting
• Supports heterogeneous storage tiers, volume Supports heterogeneous storage tiers, volume managers, file systems, and applicationsmanagers, file systems, and applications
Recovery Servers
RecoveryStorage
Backup
Testing
Database Upgrades
Recovery
Data Warehouse
Loading
Virtual Tape Library
Tape
Use Case - Off-host Backup
Step 1
Step 2 Leverage traditional backup to VTL or Tape
Historical Views created and presented on Backup Client
Production Server
Database Sessions
Datatap
Database Sessions
Backup Client
CIC Appliance
Production Environment Non-Production Environment
Backup flexibility with no impact on Backup flexibility with no impact on ProductionProductionBackup flexibility with no impact on Backup flexibility with no impact on ProductionProduction
CIC Storage
Database Sessions
Use Case - Software Testing
Step 1
Step 2
Create multiple virtual historical views and auto-present one to each of multiple “test” servers
Step 3
Run tests; record results
Tear down the historical view(s)
Repeat as needed
Production Server
Database Sessions
Datatap
CIC Appliance
Production Environment Non-Production Environment
CIC Storage
Delivers Production Data to T&D with no production Delivers Production Data to T&D with no production impactimpactDelivers Production Data to T&D with no production Delivers Production Data to T&D with no production impactimpact
Test Servers
Use Case - Database Roll-back/Repair
Start application Verify optimal recovery point
Step 3
Roll-back production to verified recovery point
Recovery Option 1:
Select Event Marker(s) Present historical views
Step 2
Production Server(s)
Production Storage
CIC Storage
Alternate Server(s)
Step 1 Review event markers
DatatapUse historical view for database maintenance (e.g. restore dropped table)
Recovery Option 2:
Optimized Recovery Window
Web App Knowledge Mgmt Analytics App
Recovery Servers
RecoveryStorage
Primary SitePrimary Site
Use Case – Enhanced DR
MS Exchange Servers
Production
Storage
HP Continuous Access Synchronous Replication
WAN
Secondary SiteSecondary Site
MirroredRecoveryStorage
Mirrored
Production
Storage
Standby Recovery Servers
SAN SAN
MS Exchange Servers
HP Continuous Access Synchronous Replication
Secondary SiteSecondary Site
Recovery from corruption, virus, logical errors2. Read mirrored metadata from CIC recovery storage
• Capture all existing event markers and views
3. Roll back to exact point in time required• No data loss
4. Present virtual LUN to servers, provide read/write access to users
Recovery from hardware failures
1. Point application to Mirrored Production Storage, make data available to users
MS Exchange Clusters
Standby Recovery Servers
MirroredRecoveryStorage
Mirrored
Production
Storage
21
4
56
3
AND/OR5. Perform CIC Production Volume Rollback of
incremental data to Mirrored Production Storage
Use Case – Enhanced DR
6. Make data available to servers at full production performance
Customer Targets• Experienced a recent recovery event• Cannot meet RTO and RPO objectives (internal or regulatory)• Need to reduce/eliminate back up windows• Cannot test upgrades/releases with current data without
production impact
• Application Criteria− Applications that run 7 x 24
− Applications with high cost of downtime
− Applications with a high change rate (i.e. high potential for data loss between snapshots/backups)
− Heterogeneous operating systems (HP-UX, Windows, Solaris, AIX)
• Application Type − Large Exchange environments (1500+ seats)− SAP Upgrades− RDBMS (Oracle, SQL, Sybase, etc.) test/dev environments− Medical Records− Financial Trading applications
Organizational Targets
• Application “Owners”− Reside in the business unit, usually not IT− Responsible for integrity/availability of data− Held to SLAs by internal/external customers− Inundated with requests to share current data throughout the organization− Have budget to keep application running, will drive/fund IT to support
• Database Managers/DBAs− Initially a tough sell, default to database tools− Once they understand it, quick to recognize value− Key selling points for DBAs
• Complimentary to RDBMS tools• Spans multiple databases/OSs/servers (not RDBMS-specific)• Offers DBAs control of data, including full recoveries, without IT involvement
• Traditional IT− Recognize shortcoming of tapes and snapshots (RTO/RPO)− Struggle with backup windows and media integrity− Understand/appreciate the technology− BUT, are swamped with priorities--contacts above assist in driving IT to adopt
Solution Components
Application Server
ProductionStorage
Recovery Server
Software License Per Data Tap
Software License
Per TB of Storage
Software License
Per Recovery Server
Hardware• Recovery Server• Recovery Storage
Service• HP installation• 1 year standard maintenance
CIC Storage
Why Should I Sell CIC?• Differentiation through leading edge technology
• Uncontested value− Existing technology not adequate− Few viable enterprise-class competitors
• Access to application owners− Earlier in sales cycle, closer to business requirements
• Competitive Entry− Insert CIC to protect competitive storage, gain footprint
• Revenue opportunity− Hardware “drag-along”
• ~ 3x production capacity for recovery storage• Multiple servers in larger configurations• Multiple use cases• SAN add-on to meet SLA requirements
© 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice
Real Life CIC Examples
With CIC, the customer canWith CIC, the customer can Reduce the frequency of traditional backupsReduce the frequency of traditional backups
Remove the backup windowRemove the backup window
Instantaneously present historical views to surgically repair the databaseInstantaneously present historical views to surgically repair the database
Standardize on a single solution that supports a heterogeneous environment (storage, Standardize on a single solution that supports a heterogeneous environment (storage, storage tiers, volume managers, file systems, applications)storage tiers, volume managers, file systems, applications)
With CIC, the customer canWith CIC, the customer can Reduce the frequency of traditional backupsReduce the frequency of traditional backups
Remove the backup windowRemove the backup window
Instantaneously present historical views to surgically repair the databaseInstantaneously present historical views to surgically repair the database
Standardize on a single solution that supports a heterogeneous environment (storage, Standardize on a single solution that supports a heterogeneous environment (storage, storage tiers, volume managers, file systems, applications)storage tiers, volume managers, file systems, applications)
− Takes 58 hours to do a full backup of their SAP application
− Cannot meet their service level agreements (SLAs)
− Requires support for a heterogeneous environment
An Entertainment & Media Company
SAP Backup Improvements
Exchange Recovery Services Cost Reduction
− Takes 2-2 ½ hours to backup each 200 GB Exchange database and 40-60 hours for the Exchange Server
− Provides individual email restores 5-10 times a week
− Experiences minimally 20 hours of data loss from Exchange recovery
A Telecommunication Company
With CIC, the customer can With CIC, the customer can • Dramatically reduce recovery time and data lossDramatically reduce recovery time and data loss
• Enable infinite snapshot capability without production or storage overheadEnable infinite snapshot capability without production or storage overhead
• Streamline brick-level backup and recovery servicesStreamline brick-level backup and recovery services• eliminate the backup windoweliminate the backup window• remove backup footprint from production serverremove backup footprint from production server• reduce backup frequency requirementsreduce backup frequency requirements
With CIC, the customer can With CIC, the customer can • Dramatically reduce recovery time and data lossDramatically reduce recovery time and data loss
• Enable infinite snapshot capability without production or storage overheadEnable infinite snapshot capability without production or storage overhead
• Streamline brick-level backup and recovery servicesStreamline brick-level backup and recovery services• eliminate the backup windoweliminate the backup window• remove backup footprint from production serverremove backup footprint from production server• reduce backup frequency requirementsreduce backup frequency requirements
HP CIC Summary
• Unprecedented Recovery Capability− Single-write granularity
− Retroactive selection
• Unique Secondary Data Management− Remove backup window
− Off-host processing
• No impact on production applications
• Disruptive, but complementary
• Optimized for recovery, but widely applicable − Immediate ROI
JR MoaseHP Global Solutions Architecture Team+1 510 331 [email protected]
John WardHP StorageWorks Product Manager07789 178 [email protected]
InTechnology
HPColin WestacottSales Development Manager-ILM07789 481 [email protected]
MendocinoTony DelFaveroDirector, Sales+1 510 461 [email protected]
Thank You